Innovatemap

SEPTEMBER 1, 2021

Despite their hefty news coverage, it’s not just startups that are landing major funding in the U.S. According to Fundz , the mean Series A funding round in 2021 so far is around $22.3 million, thanks largely to “mega-rounds” from somewhat established biotech companies. More common numbers are represented in the median early stage financing numbers (Series A and B) at around $8 million.

Customer Communications 52

Customer Communications Customer Experience Healthcare Finance 52

Product Management University

AUGUST 30, 2021

Is there any good reason not to have a regular cadence of product manager job rotation with customer success managers? I can’t think of a single one. On the other hand, there are five good reasons why it should happen as a standard operating procedure and three benefits that go beyond both roles. 5 Reasons for Product Manager Job Rotation. 1. Product Managers Are Starting Their Careers in a Huge Deficit.

Customer Experience 130

Customer Experience Product Management Product Manager Management 130

Product Talk

SEPTEMBER 1, 2021

Continuous discovery is more of a journey than a destination. You can pick up the habits and fold them into your daily practice, but there will always be room for improvement. Plus, your work environment is always changing, so you’ll constantly need to adapt to your current settings and stakeholders. If your sales team isn’t bought in, for example, they won’t want to sell your new product or feature.

Product Research 221

Product Research User Testing Technical Review Data Visualization 221

Alchemer Mobile

SEPTEMBER 3, 2021

The opportunity to connect with customers has never been greater than when you’re in their pockets. In-app messages help you gather feedback, solve customer problems, and stay on the pulse of customer sentiment in a way other forms of customer messaging cannot. Through in-app messages, you’re able to hear about problems before they make it to the app stores, respond to customers with two-way conversations, and build relationships with your customers through in-app support.

Feedback Software 227

Feedback Software Messaging Customer Communications User Testing 227

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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

Data Visualization

Intercom, Inc.

AUGUST 31, 2021

We’re excited to announce that you can now send transactional messages using Intercom, empowering you to send all your customer messages from one easy-to-use platform. And because it’s Intercom, we’ve reimagined what “transactional messaging” looks like. In addition to email, you can now choose from a range of conversational message types – like push notifications, in-product messages, banners – so you can engage and inform your customers in the right place, at the right time, using the channel

Messaging 218

Messaging User Testing Reporting Tools Feedback Software 218

The Product Coalition

AUGUST 30, 2021

Driven by new global food trends, the flavor industry has grown towards organic and natural ingredients. Ever-changing guest interests lead to demands for the flavor market. Flavor industry: Market overview The global flavor market has experienced dramatic growth in the food & beverage sector in the past few years. The flavor industry has chiefly been influenced by the food consumption of various food and beverages.

Reporting Tools 138

Reporting Tools Software Review Systems Review Technical Review 138

Jay McBain

SEPTEMBER 2, 2021

Out of the 14 different spheres of influence that we track at Forrester, the channel industry trade press ranks near the top. Smart vendors and distributors know that the magic of finding, influencing, recruiting, enabling, and nourishing a top performing channel boils down to three simple questions about partners: What do they read? Where do […].

Consulting 126

Consulting Marketing 126

Intercom, Inc.

SEPTEMBER 1, 2021

At Intercom, we believe the best products are built with the market in mind. That’s why some of Intercom’s first marketing hires were product marketers and why we’ve had a “seat at the table” from the early days of the company. . This isn’t always the case across the industry. Product marketing looks different in every company, but one common trend is that many product marketing managers (PMMs) feel undervalued.

Marketing 138

Marketing Product Marketing User Friction Customer Feedback 138

Mind the Product

AUGUST 31, 2021

For tech giants like Apple and Google, user privacy has traditionally been seen as something to avoid rather than a selling point for their products. However, driven by changing consumer sentiment and mounting political pressure, the same companies that previously appeared to approach privacy as an obstacle are now pushing it to the forefront of [.] Read more » The post Privacy by design: flipping the script on privacy in product appeared first on Mind the Product.

User Testing 177

User Testing Product Marketing Marketing 177

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

First Round Review

AUGUST 31, 2021

Nick Caldwell's resume includes an enviable list of companies — Microsoft, Reddit, Looker and Twitter. He shares his biggest lessons from each for a crash course in finding success across different company cultures, scales & functions.

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TryMyUI

SEPTEMBER 1, 2021

Usability tests are a great way to gain knowledge about your customers and clients, which helps marketing teams make higher targeted copy for ads and SEO blogging. The post Why Every Company Needs Usability Testing appeared first on TryMyUI Blog.

User Testing 104

User Testing Testing Blog Marketing 104

Mixpanel

AUGUST 31, 2021

As the Head of Analytics at Instamojo , an e-commerce enabler that provides e-commerce solutions to over 1.5 million micro- to medium-sized businesses in India, Ankur Sharma is in charge of all things data—data engineering, strategy, and core data analytics. In this interview, he spoke to us about what’s in Instamojo’s data stack and the philosophy behind it.

Data Visualization 104

Data Visualization Analytic Tools Artificial Inteligence Dashboard 104

Mind the Product

AUGUST 31, 2021

Every month, product experts from around the world share their ideas and insights in our Prioritised and MTP Leader content and every month we recap some of their finest tips. So, whether you’re a member who’d love a quick recap or a non-member who’d love a glimpse inside some of our membership content, we’ve got you covered. [.

Product Management 151

Product Management Product Manager Management Management 151

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

First Round Review

SEPTEMBER 2, 2021

Zoom’s Jane Davis answers all of your tricky customer development questions, creating a highly tactical guide for founders flying solo on UX research as they explore startup ideas, validate concepts, iterate on prototypes, and troubleshoot common product problems.

Product Research 117

Product Research User Testing UX Startups 117

The Product Guy

AUGUST 29, 2021

As product management becomes more popular and more professional, there have been an increasing number of folks who may want to look elsewhere. Watch and learn more from product management expert, Benny Reich.

Product Management 88

Product Management Product Manager Management Management 88

Nir Eyal

AUGUST 29, 2021

The post Stop Thinking About Your Bad Habits! [Do This Instead.] appeared first on Nir and Far.

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Mind the Product

SEPTEMBER 2, 2021

After seven years working in product, I had the opportunity to become People Manager. Using the skills and knowledge I got over the years working with products, I framed this change in familiar terms that helped me in the transition: SWOT analysis, Vision, Product Lifecycle, Market fit… Whether you’re considering taking a similar step in [.

Product Management 146

Product Management Product Manager Management Management 146

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

Userpilot

AUGUST 31, 2021

What, how, and where you communicate the latest changes for your SaaS can be a massive source of user engagement. That's where using a release notes template can help you consistently show your users how to get more value out of your product. Think about it — would you rather sign up for a product that has detailed documents for every release or one where you're always left wondering what's new or what bugs have been fixed?

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98

Dragonboat

AUGUST 30, 2021

Imagine this… You’re a new product operations manager joining a company that’s reached product-market fit, has a few product managers, and a brand new Chief Product Officer who wants to move away from feature-based roadmapping to outcome-driven roadmaps. You’ve read Marty Cagan’s books, “Inspired” and “Empowered” and are now trying to figure out how to […].

Roadmap 98

Roadmap Branding Books Product Marketing 98

TSIA

SEPTEMBER 2, 2021

While XaaS value propositions are different from traditional value propositions, product management practices continue to follow the traditional approach in cloud native and newly transitioned XaaS businesses. The popular frameworks for assessing value and prioritizing the product roadmap make no distinction of or accommodation for the differing business models.

Roadmap 98

Roadmap Framework Product Management Product Manager 98

Mind the Product

SEPTEMBER 3, 2021

In this ProductTank London talk, Alison Hickson, head of product at Linktree, talks about the changes she made as she moved from being an external product manager to becoming an internal product manager. She shares some tips to help product managers understand and thrive in an internal product manager role. Watch the video to see [.] Read more » The post Sharpening your product craft as an international product manager by Alison Hickson appeared first on Mind the Product.

Product Management 130

Product Management Product Manager Management Management 130

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Userpilot

SEPTEMBER 1, 2021

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? There are some best practices you need to follow when it comes to a SaaS marketing strategy that works – it's not enough to simply copy-paste what other SaaS companies are doing. In this article, I've included both the SaaS marketing best practices and 19 best SaaS marketing examples to illustrate how others do it.

Feedback Software 96

Feedback Software Research Software User Testing Customer Feedback 96

freshtrax

AUGUST 31, 2021

btrax recently underwent a major relaunch of its brand. There were multiple factors behind this that went beyond just updating the image. In this rebranding, not only the brand elements, but also the company’s vision, cultural values, and services were all redesigned to create a truly new btrax. Background to the Rebranding. As the CEO of btrax and the leader of this project, I would like to share with you the specific reasons and process that led to the rebranding.

User Testing 105

User Testing Research Software Branding Workshop 105

ProductBoard

SEPTEMBER 2, 2021

It’s well known that companies struggle to get the dynamic right between product and engineering. Pulling from their years of experience in technical leadership, Andrew Lau, CEO and Co-Founder of Jellyfish, and Srinivas Krishnamurti (“SK”), Head of Product at Productboard, divulged their thoughts during a fireside chat on what works and (what doesn’t) when it comes to fostering productive.

Engineering 98

Engineering Leadership Product Management Product Manager 98

Mind the Product

AUGUST 30, 2021

Sunsetting a product, poor performance, telling leadership something they won’t want to hear — these are all tricky conversations that many of us have to have. Difficult conversations come with the territory when you’re a product leader, so what’s the best way to handle them? In this post, we’re guided by Denise Jacobs, the author [.] Read more » The post 5 difficult conversations and how to have them appeared first on Mind the Product.

Leadership 124

Leadership Product Management Product Manager Management 124

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

Userpilot

AUGUST 31, 2021

“Invite Teresa Torres. But she won’t agree to speak” – My manager told me in February 2020, one month into my adventure with Userpilot. I was only just starting to think about the first edition of Product Drive. A second later, I was frantically Googling “Teresa Torres”. Yup, she won’t agree to speak for us – I decided. So I didn’t even dare to try asking her.

Onboarding KPIs 91

Onboarding KPIs Workshop Customer Experience Product Research 91

DevelopmentCorporate

SEPTEMBER 2, 2021

The Minimal Viable Product (MVP) celebrates its 20th anniversary in 2021. The concept was introduced by Frank Robinson in 2001. Steve Blank expanded on it in 2005 with the Customer Development Methodology. In 2011 Eric Reis popularized the MVP concept in his book The Lean Startup. Since 2001 there have been several attempts to improve on the core MVP concept.

Agile 97

Agile Startups Books Technology 97

ProductBoard

AUGUST 31, 2021

At Productboard, we believe that customers (and their pains, underlying goals and motivations, prior knowledge, and mental models) should be at the heart of the product roadmapping process. Yet, 50% of product teams feel that their roadmaps are outdated and don’t reflect user needs, leading to products that miss the mark. Enter Productboard. With Productboard, customers are always at the center of.

Roadmap 98

Roadmap 98