Product managers should not build the roadmap. The product team should.
Intercom, Inc.
JUNE 24, 2019
Sat.Jun 22, 2019 - Fri.Jun 28, 2019
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Anchoring Bias and Its Effects on Decision-Making
AB Tasty
JUNE 24, 2019
Understand how to use and apply the Anchoring Bias to your pricing strategies on the web, for higher conversion rates. This article was originally posted on AB Tasty as Anchoring Bias and Its Effects on Decision-Making.
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Why Retail and Shopping Apps Need to Embrace Qualitative Feedback
Alchemer Mobile
JUNE 25, 2019
For some mobile apps, earning high average app store ratings isn’t an issue. In fact, roughly 90 percent of reviews for most retail and shopping apps are four stars or higher. But where many fail is in acquiring and then using qualitative feedback. Although a high average rating can paint a pretty picture, it can also distract you from the richer customer feedback behind each star.
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
So you want to give a Ted talk?
Intercom, Inc.
JUNE 26, 2019
There’s a lot of content and advice about giving presentations out there. Some of it’s really useful, some of it not at all. Intercom has been holding events for years now, from large scale World Tours to more intimate Building Intercom events, with our founders, leaders and teammates delivering acclaimed talks on everything from building software to scaling your customer support team.
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Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
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How to fix Your Product Goals for Better Human Outcomes
Mind the Product
JUNE 27, 2019
Hello product designers, this is for you. I want to talk to you about product goals, metrics, and how they get muddled in the product design process, leading to some less than humane outcomes. But first a little story. In the early 1970s, two behavioural scientists working at Princeton University set out to investigate the psychology of prosocial behaviour.
Important Firsts in Product Management
The Product Guy
JUNE 25, 2019
Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.
Hot button issue: Improving accessibility in Messenger
Intercom, Inc.
JUNE 25, 2019
When building product at Intercom, we move fast so that we can deliver value to our customers and validate our solutions to their problems as early on as possible. As a result of this fast pace, we sometimes need to circle back to polish past work that can be improved and iterated on. One recent example involved an accessibility issue in the “quick reply” buttons in our Messenger – a seemingly small detail in its own right, but one that we were able to revisit and improve to ensure we met the hi
How I Redesigned My Work and Life Around a Growth Mindset
Sachin Rekhi
JUNE 27, 2019
One of the mental models that's had a huge impact on my life is the growth mindset. Coined by Carol Dweck in Mindset , the notion is that individuals either see the world through a fixed or a growth mindset. In a fixed mindset, you believe that your qualities are carved in stone. That your abilities, attitudes, and personality are largely defined by your innate capabilities at birth.
Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing
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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.
Want to be a More Effective Product Manager? Interview Your Customers
Mind the Product
JUNE 24, 2019
Even the most creative product manager in the world would do well to get direct input from their customers now and again. Interviewing your customers is the best way to keep track of the market. Often, your customers will tell you things you haven’t even thought about. They are also likely to tell you some things you know, but they may frame them in ways you’ve never thought of before.
Product in Chaos? Then Focus on these 3 Things
The Product Guy
JUNE 27, 2019
When everything is in chaos because you work at a start up, here are the only three things that matter for you to focus on. This will help you focus and keep moving forward. In a recent live stream from one of our mentors of The Product Mentor , Andrew Hsu, lead a conversation on this topic. We are always looking for more product mentors from all around the world.
Can Product Managers Save “American Idol”?
The Accidental Product Manager
JUNE 24, 2019
Can American Idol be brought back from the dead? Image Credit: alogou1775. So who among us has not heard about the famous TV show “American Idol”? This is the show where anyone can try out to be on the show and the best singers are then selected to compete in a multi-week competition in which one of them will eventually be crowned the “American Idol” and potentially get a lucrative recording contract.
These Seven Emotions Aren't Deadly — They're Your Secret Career Superpowers
First Round Review
JUNE 24, 2019
It's time to do away with the myth that emotions don't belong in the workplace. With hilarious, relatable illustrations, Liz Fosslien shares how you can tap into anxiety, envy and other "deadly" emotions to boost your career and well-being.
Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)
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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.
The Aha Moment – Abdelrahman Wahba on The Product Experience
Mind the Product
JUNE 25, 2019
Egyptian-born Abdelrahman (Abdo) Wahba co-founded popular Arabic audiobook site Iqraaly – but it wouldn’t have seen its current success unless Abdo had taken the time to analyse deeply what made customers stay loyal. To do that, he had to get to his “Aha moment” Now based in Berlin as the Head of Product for the Offerista Group, he ran through his process with us.
Doing Right by Your Users
The Product Guy
JUNE 23, 2019
There are a ton of great trends to take note of in product management right now. Key may be the renewed focus on users. Watch and learn more from product management expert, Meghan Nesta.
What Do Product Leaders Do?
Mironov Consulting
JUNE 27, 2019
My last post briefly listed some broad responsibilities of product leaders which are distinct from the direct work of managing individual products. That’s a big thought, expanded below, which also gives me a jumping-off point for follow-on posts. Defining my label carefully, a “product leader” is someone who manages a team of product managers. That maps to titles like Director of Product Management, Group Product Manager, VP of Products, or Chief Product Officer.
These Seven Emotions Aren't Deadly — They're Your Secret Career Superpowers
First Round Review
JUNE 25, 2019
It's time to do away with the myth that emotions don't belong in the workplace. With hilarious, relatable illustrations, Liz Fosslien shares how you can tap into anxiety, envy and other "deadly" emotions to boost your career and well-being.
Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Sink or Swim: What can we Learn from the Vasa?
Mind the Product
JUNE 28, 2019
One of the advantages of having customers to visit everywhere is that you get to see a lot of places. Recently I was lucky enough to get stuck in Stockholm after a meeting, and got the chance to visit the excellent Vasa museum. So what? What does the well preserved wreck of a 16th century Swedish warship – the world’s most high-tech warship when it set sail – have to teach us about organisation and modern business?
6 Tips To Create The Perfect User Onboarding Checklist
Userpilot
JUNE 25, 2019
When it comes to improving product adoption, one of the most effective tools at your disposal is the user onboarding checklist. A great checklist guides your users through various tasks. It helps them identify key features of your product, and it means they start getting value from it right away. Building a checklist is easy. Tools like Userpilot can help you implement one into your product in no time at all.
Learn How To Avoid Distraction In A World That Is Full Of It
Nir Eyal
JUNE 25, 2019
The post Learn How To Avoid Distraction In A World That Is Full Of It appeared first on Nir and Far.
The 2019 UX Research Tools Map
UserInterviews
JUNE 26, 2019
Your map to the universe of the best user research tools to find gaps and overlaps in your stack.
7 Pitfalls for Apache Cassandra in Production
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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.
The Survival Kit For Non-Technical Founders In A Tech World
Arkenea
JUNE 24, 2019
What does the life of a non-technical founder look like? There’s no easy answer. According to Dharmesh Shah, “As a non-technical co-founder your job ranges from product to hiring to taking out the trash.” But you need to understand there are two types of people in a tech company: If you are not the person […]. The post The Survival Kit For Non-Technical Founders In A Tech World appeared first on Arkenea.
7 Ways to Ensure Your Research Insights are Heard and Acted Upon
dscout People Nerds
JUNE 26, 2019
If your insights are shared in a report, but no one is there to read it, does it even make a sound? Use these tactics to guarantee your findings are met with “wows” and action instead of “huhs?” and “mehs.” .
Hang out with productboard at Mind the Product SF!
ProductBoard
JUNE 28, 2019
The productboard team is going to be at Mind the Product (#MTPCON) on July 16th at the Davies Symphony Hall in San Francisco, and we’d love to meet you! #MTPCON is a fantastic event for product leaders from around the world to come together and explore the intersection of design, technology and business — inspiring teams to build better products. These ideas are at the heart of productboard.
I Read Gainsight’s 345 TrustRadius Reviews. This One Word Jumped Out.
Gainsight
JUNE 27, 2019
I’m a marketer, so it’s kind of my job to be “professionally proud” of my company and all the stuff we build and do. At Gainsight, it’s not actually that hard to feel proud of my company and my teammates. Our incredible engineering team is on the forefront of computer science, our new UI is gorgeous, our Customer Outcomes team is absolutely the best in the world.
Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success
Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.
6 Secrets of Improving Customer Experience with Customer-Centric Copywriting
Usersnap
JUNE 24, 2019
Customers today want more from brands. They look beyond the products and, recently, the focus on customer experience has become more accentuated. Writing catchy copies for your marketing campaigns to grab the attention of your consumers is definitely important. But many marketers have forgotten about writing copies to improve customer experience. Today, in a highly competitive business environment, the quality of the products is usually similarly amazing.
How to Manage 6 Challenging Personality Types in Meetings – Part 5: The Unclear Communicator
Modus Create
JUNE 27, 2019
Welcome back to our series about how to facilitate meetings with people who have challenging personalities. In this part of the series, we’re talking about people who have trouble clearly communicating. Projects can face serious risks when team members think they are on the same page but actually aren’t. Entire teams can spend hours, days, or weeks working on the wrong thing, or implementing a solution in the wrong way.
How to Maintain Your Product Agility with Non-Agile Stakeholders
The Product Coalition
JUNE 22, 2019
Image by Paul Brennan from Pixabay “We are not agile enough”, she told me. “This is not what I expected from this company”. If you work at a large company, or in a relatively traditional industry, you probably know the feeling: You are a big believer in agile and lean. You fully understand the importance of it. You appreciate the insight you gain from moving fast and testing your product with real customers.
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