Sat.Jun 22, 2019 - Fri.Jun 28, 2019

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Product managers should not build the roadmap. The product team should.

Intercom, Inc.

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Anchoring Bias and Its Effects on Decision-Making

AB Tasty

Understand how to use and apply the Anchoring Bias to your pricing strategies on the web, for higher conversion rates. This article was originally posted on AB Tasty as Anchoring Bias and Its Effects on Decision-Making.

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6 Strategies to Improve User Onboarding

Gainsight

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Why Retail and Shopping Apps Need to Embrace Qualitative Feedback

Alchemer Mobile

For some mobile apps, earning high average app store ratings isn’t an issue. In fact, roughly 90 percent of reviews for most retail and shopping apps are four stars or higher. But where many fail is in acquiring and then using qualitative feedback. Although a high average rating can paint a pretty picture, it can also distract you from the richer customer feedback behind each star.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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So you want to give a Ted talk?

Intercom, Inc.

There’s a lot of content and advice about giving presentations out there. Some of it’s really useful, some of it not at all. Intercom has been holding events for years now, from large scale World Tours to more intimate Building Intercom events, with our founders, leaders and teammates delivering acclaimed talks on everything from building software to scaling your customer support team.

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How to fix Your Product Goals for Better Human Outcomes

Mind the Product

Hello product designers, this is for you. I want to talk to you about product goals, metrics, and how they get muddled in the product design process, leading to some less than humane outcomes. But first a little story. In the early 1970s, two behavioural scientists working at Princeton University set out to investigate the psychology of prosocial behaviour.

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Important Firsts in Product Management

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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Hot button issue: Improving accessibility in Messenger

Intercom, Inc.

When building product at Intercom, we move fast so that we can deliver value to our customers and validate our solutions to their problems as early on as possible. As a result of this fast pace, we sometimes need to circle back to polish past work that can be improved and iterated on. One recent example involved an accessibility issue in the “quick reply” buttons in our Messenger – a seemingly small detail in its own right, but one that we were able to revisit and improve to ensure we met the hi

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How I Redesigned My Work and Life Around a Growth Mindset

Sachin Rekhi

One of the mental models that's had a huge impact on my life is the growth mindset. Coined by Carol Dweck in Mindset , the notion is that individuals either see the world through a fixed or a growth mindset. In a fixed mindset, you believe that your qualities are carved in stone. That your abilities, attitudes, and personality are largely defined by your innate capabilities at birth.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Want to be a More Effective Product Manager? Interview Your Customers

Mind the Product

Even the most creative product manager in the world would do well to get direct input from their customers now and again. Interviewing your customers is the best way to keep track of the market. Often, your customers will tell you things you haven’t even thought about. They are also likely to tell you some things you know, but they may frame them in ways you’ve never thought of before.

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Product in Chaos? Then Focus on these 3 Things

The Product Guy

When everything is in chaos because you work at a start up, here are the only three things that matter for you to focus on. This will help you focus and keep moving forward. In a recent live stream from one of our mentors of The Product Mentor , Andrew Hsu, lead a conversation on this topic. We are always looking for more product mentors from all around the world.

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Can Product Managers Save “American Idol”?

The Accidental Product Manager

Can American Idol be brought back from the dead? Image Credit: alogou1775. So who among us has not heard about the famous TV show “American Idol”? This is the show where anyone can try out to be on the show and the best singers are then selected to compete in a multi-week competition in which one of them will eventually be crowned the “American Idol” and potentially get a lucrative recording contract.

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These Seven Emotions Aren't Deadly — They're Your Secret Career Superpowers

First Round Review

It's time to do away with the myth that emotions don't belong in the workplace. With hilarious, relatable illustrations, Liz Fosslien shares how you can tap into anxiety, envy and other "deadly" emotions to boost your career and well-being.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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The Aha Moment – Abdelrahman Wahba on The Product Experience

Mind the Product

Egyptian-born Abdelrahman (Abdo) Wahba co-founded popular Arabic audiobook site Iqraaly – but it wouldn’t have seen its current success unless Abdo had taken the time to analyse deeply what made customers stay loyal. To do that, he had to get to his “Aha moment” Now based in Berlin as the Head of Product for the Offerista Group, he ran through his process with us.

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Doing Right by Your Users

The Product Guy

There are a ton of great trends to take note of in product management right now. Key may be the renewed focus on users. Watch and learn more from product management expert, Meghan Nesta.

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What Do Product Leaders Do?

Mironov Consulting

My last post briefly listed some broad responsibilities of product leaders which are distinct from the direct work of managing individual products. That’s a big thought, expanded below, which also gives me a jumping-off point for follow-on posts. Defining my label carefully, a “product leader” is someone who manages a team of product managers. That maps to titles like Director of Product Management, Group Product Manager, VP of Products, or Chief Product Officer.

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These Seven Emotions Aren't Deadly — They're Your Secret Career Superpowers

First Round Review

It's time to do away with the myth that emotions don't belong in the workplace. With hilarious, relatable illustrations, Liz Fosslien shares how you can tap into anxiety, envy and other "deadly" emotions to boost your career and well-being.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Sink or Swim: What can we Learn from the Vasa?

Mind the Product

One of the advantages of having customers to visit everywhere is that you get to see a lot of places. Recently I was lucky enough to get stuck in Stockholm after a meeting, and got the chance to visit the excellent Vasa museum. So what? What does the well preserved wreck of a 16th century Swedish warship – the world’s most high-tech warship when it set sail – have to teach us about organisation and modern business?

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6 Tips To Create The Perfect User Onboarding Checklist

Userpilot

When it comes to improving product adoption, one of the most effective tools at your disposal is the user onboarding checklist. A great checklist guides your users through various tasks. It helps them identify key features of your product, and it means they start getting value from it right away. Building a checklist is easy. Tools like Userpilot can help you implement one into your product in no time at all.

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Learn How To Avoid Distraction In A World That Is Full Of It

Nir Eyal

The post Learn How To Avoid Distraction In A World That Is Full Of It appeared first on Nir and Far.

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The 2019 UX Research Tools Map

UserInterviews

Your map to the universe of the best user research tools to find gaps and overlaps in your stack.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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The Survival Kit For Non-Technical Founders In A Tech World

Arkenea

What does the life of a non-technical founder look like? There’s no easy answer. According to Dharmesh Shah, “As a non-technical co-founder your job ranges from product to hiring to taking out the trash.” But you need to understand there are two types of people in a tech company: If you are not the person […]. The post The Survival Kit For Non-Technical Founders In A Tech World appeared first on Arkenea.

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7 Ways to Ensure Your Research Insights are Heard and Acted Upon

dscout People Nerds

If your insights are shared in a report, but no one is there to read it, does it even make a sound? Use these tactics to guarantee your findings are met with “wows” and action instead of “huhs?” and “mehs.” .

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Feature Flags: A Product Manager’s Best Friend

ProductPlan

Today, software development is all about the need for speed. Feature updates, UI changes and bug fixes are all done in near real time, and the frenetic pace is ever-increasing. Users have grown accustomed to constant updates to apps and expect any issues to be fixed immediately. Pushing new features or software fixes has always been fraught with anxiety, but the speed and frequency of today’s release cycles bring even more pressure.

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Hang out with productboard at Mind the Product SF!

ProductBoard

The productboard team is going to be at Mind the Product (#MTPCON) on July 16th at the Davies Symphony Hall in San Francisco, and we’d love to meet you! #MTPCON is a fantastic event for product leaders from around the world to come together and explore the intersection of design, technology and business — inspiring teams to build better products. These ideas are at the heart of productboard.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.