Sat.Apr 01, 2017 - Fri.Apr 07, 2017

Dual-Track Agile: Why Messy Leads to Innovation

Mind the Product

What is Dual-Track Agile? Dual-Track Agile is an IT development methodology where figuring out what to build is as important as the building process. You start with a discovery track to find out if a product idea is good and if it makes sense to build.

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The PM’s Toolbox: Product Management Tools and the Problems they Solve

UserVoice

It’s no secret that product managers wear a lot of hats. They must simultaneously work as strategists, liaisons, analysts, and salespeople…and that’s all before lunch (working lunch , that is).

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The 7 Product Dimensions: A Guide to Asking the Right Questions

bpma ProductHub

By John Zilch – Upon embarking on my first stint as a product manager, I happened to run into an experienced product executive one day in passing. I asked him for advice and he obliged. He replied rather succinctly: “Ask questions, and then go add value.” He was never one to ramble on.

Comcast Discovers How To Reconnect Cord Cutters

The Accidental Product Manager

Comcast product managers have discovered how to get more customers Image Credit: Mike Mozart. By now I would think that you’ve heard about the so-called “cord cutters” who are out there.

Be in a Band, not an Orchestra: how to Grow an Agile Product Team

Mind the Product

Some years ago, I wrote a blog post noting that small teams are more creative and productive than big teams. I suggested that this might be because, like a band, they were self organising, communicated easily and informally and had autonomy over what they played. Band vs Orchestra.

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Optimize to be Wrong, not Right

Mind the Product

Let’s be honest. We have no idea what is going to happen a year, a week, or even five minutes from right now. And what’s worse, believing we do means we are not only kidding ourselves, but it’s almost certain we will not achieve our desired result. Rarely do predictions come true.

Building trust with your customers

Lead on Purpose

One of the key elements to business success is customer engagement. When you have customers that are excited about your products or services, your business grows and you prosper. As good as it sounds (and you know this), building trust … Continue reading → Product Management Trust focus JTBD perseverance success

Podcast: Mistakes Product Managers Make

Mironov Consulting

This episode of Karthik’s DesignYour Thinking podcast pulled together thoughts on product mistakes from Roman Pichler, Steven Haines, Chad McAllister, Cindy Alvarez and me. (A pleasure to be part of this group!)

Getting Customer Feedback Without “Leading the Witness”

High Octane Product Management

What are some ways we can get unbiased customer feedback to validate product ideas? Getting customer feedback on product ideas can be a double edge sword. If you’re not asking the right questions, this process can create more headaches than it alleviates. The secret to valuable unbiased feedback lies in how the questions are asked. Here are a few simple tips that should yield more useful customer feedback. Henry Ford said it best. “If

B2B 2

Effective Product Psychology & Design – Jerome Ribot (ProductTank London)

Mind the Product

Co-founder and former Creative Director at Ribot – a design agency in Brighton – Jerome Ribot is also the creator of Cognitive Lode , a resource that distills the latest behavioural research into helpful product advice to help humanity understand itself better.

Is Your Chatbot Artificially Intelligent?

Mind the Product

The chatter at SXSW this year was all about the chatbot. Several sessions and a lot of side conversations were aimed at helping companies understand what chatbots are and how to use them. I got the sense that everyone wants to have one of these in their product right away.