Sat.Oct 31, 2020 - Fri.Nov 06, 2020

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The Product Strategy Cycle

Roman Pichler

Enter the Cycle. Traditionally, strategy and execution are often viewed as separate, sequential pieces of work that are carried out by different people. For example, a product manager might determine the product strategy and one or more development teams might be tasked with executing it. But as long as innovation, change, and risk are present, this approach is ineffective.

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OKRs: So simple! So then why isn’t everyone using them?

Mind the Product

Many of us are familiar with the history of Objectives and Key Results (OKRs). When I first came across the methodology in 2013, I was wowed by stories of organisational alignment and focus from the likes of Google, Twitter and LinkedIn. I rushed out to buy John Doerr’s back catalogue. After 7 years of implementing OKRs [.]. Read More. The post OKRs: So simple!

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How To Define Product KPIs?

The Product Coalition

Creating success with well defined product KPIs Continue reading on Product Coalition ».

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Trailblazing Women in Product Management: Quisha Light, Manager, Product Development and Lifecycle Management at Portland General Electric

280 Group

For our next installment of the Trailblazing Women in Product Management series, I interviewed Quisha Light, Manager, Product Development and Lifecycle Management at Portland General Electric (PGE). View the full list of this blog interview series to learn the stories of more women product leaders. How did you get into product management? I hadn’t thought about product management before joining PGE, and in fact, to be honest, not until 4 years ago when my manager asked me to lead a strategic pro

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Six principles of system design

Intercom, Inc.

The start of any journey begins with consulting a map. But if you’re a product designer starting out on a new project, you might find yourself with a blank page, and the job of drawing the map: of defining the high-level design direction that your team is going to use to chart their course. Mess it up, and you could find yourself quickly marching your team off a cliff.

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How Real Product Teams Make OKRs work: Extended Report

Mind the Product

The popular Objectives and Key Results framework (OKRs) can be a powerful tool, provided it’s understood and used correctly. With this in mind, we recently undertook a survey to understand how companies are using OKRs in the wild. Our survey was run in collaboration with Timm Richter, CEO of NEO Culture and former chief product officer at [.].

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A Practical Prioritization Approach for Technical Debt

The Product Coalition

Copyright?—?Dilbert.com In Job interviews, one of the most frequent questions I get is?—?“ Assume you have new feature requests from business, but your technical team wants to fix the technical debts first, what do you do?”. Well, it is logical for the interviewer to assume that as a product owner, you will have a ready answer for this. Because every PO faces this dilemma on a regular basis.

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Tips for creating a great customer support experience during the holidays

Intercom, Inc.

The holidays are fast approaching, and for ecommerce businesses, that often results in significantly higher support volume for your team – which is set to further accelerate this holiday season due to the impact of COVID-19. The Conversational Support Funnel can help you stay on top of your support, without increasing your overhead. Below, we share our favorite tips for proactively and automatically resolving queries, at scale.

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The Most Common Experiment Pitfalls and How to Avoid Them

Strategyzer

The best plans for experimentation don’t always come through. We’ve learned this in working with teams to design, run, and analyze experiments over the years. Part of learning this process is becoming more proficient at quickly running experiments while making progress through data-driven insights. Below is a list of the most common experiment pitfalls we’ve seen in the field.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How Real Product Teams Make OKRs work: Survey Results

Mind the Product

In collaboration with NEO Culture, Mind the Product conducted a short survey on OKRs investigating their use in product teams in real companies. Now, the results are in. In this post, we’ll provide an overview of the survey results and, if you’re a Mind the Product member you can access an extended report including analysis [.]. Read More.

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How To Create A Powerful Product Experimentation System?

The Product Coalition

Part 3 of series on experimentation This Article will cover: How to create an experimentation idea backlog? How to prioritize the ideas for maximum business value? Cross functional alignment with the rest of the business. The right data and experimentation tools. A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery.

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S.H.O.P. – what’s in store for the store?

Intercom, Inc.

This week, we’re putting the S in S.H.O.P. and considering the role of the Store. On the podcast, Dee Reddy talks to writer Deborah Fallows about seeing the retail landscape of small-town America from the sky; Director of City Design at the City of Melbourne Prof Rob Adams about urban regeneration for the retail space and the 20-minute city; and Intercom’s SVP of Product Paul Adams about the development and future of ecommerce.

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6 Counterintuitive Rules for Being a Better Manager — Advice from Lambda School, Quip & Facebook

First Round Review

Molly Graham shares her collection of rules for managers (which include references to robots and wilderness medicine), assembled from her experiences scaling Lambda School, Quip and Facebook.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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The Challenge of Leadership: Asking for Help

Mind the Product

As one of the leaders in a company, the buck stops with you. And while this is generally thrilling and also what you signed up for, it can occasionally be the source of headaches as well. Whether you’re the CEO, COO, the Head of Product or leading a business vertical – a particular area that [.]. Read More. The post The Challenge of Leadership: Asking for Help appeared first on Mind the Product.

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Paradoxes of Product Management

The Product Coalition

Originally a late-night brain dump on Twitter, I thought it’d flesh some of it out a bit here.  —  @ant_murphy Product Management is complex. Complex because it’s situational which makes being a good Product Manager about being adaptive. More than that. It's being able to contextualize and read the situation in order to adapt appropriately.

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What Exactly Is a “Full-Stack Product Manager?”

ProductCraft

What is a full-stack product manager? Well, I think we should start by breaking down both terms. Full-stack, in the tech sense, describes someone who is a jack-of-all-trades, but (generally) a master of none. You usually see this term on engineering teams, where job descriptions ask for “full-stack” candidates by requiring skills that are critical. Read more » The post What Exactly Is a “Full-Stack Product Manager?

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Product Managers Find A Way To Turn A Profit

The Accidental Product Manager

The WhatsApp product managers may have come up with a way to make money Image Credit: Marina Stroganova. So just imaging this scenario: you are the product manager for a wildly successful mobile application. In fact, your application is so successful that your company got bought by another much larger online company for a lot of money just a few years ago.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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The State of the Product – Susana Lopes on The Product Experience

Mind the Product

We first saw Onfido’s Susana Lopes talk about how she used the State of the Product presentation to manage stakeholders and drive alignment at London’s Product Camp. She’s since written two great articles on the subject (Tools to Help Product Managers Think Strategically and Commercially Part 1 and Part 2), and she joins us on [.].

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In Endless Pursuit of Improving ‘Velocity’

The Product Coalition

More Velocity brings more PBIs to completion and not necessarily more value out from those PBIs Photo by Victoire Joncheray on Unsplash Story points are tagged as an outcome of relative estimation to the Product Backlog Items (PBIs). What comes when we sum up this number at the end of the Sprint for the ones that are marked ‘Done’ and accepted qualifies to the Scrum Team’s Velocity.

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7 Reasons Why Developers Need To Embrace UX Design

Usersnap

Did you know that technical issues are the number one reason people delete apps off their phones? That’s right! More than 90% of the downloaded apps are deleted after one use. Similarly, 88% of users don’t return to a website after bad user experience. This is why UX matters. These days users expect remarkable experiences every time they interact with an app, products, support, or a website and in case they don’t get it, you may never have a second chance with them.

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How to Demonstrate Your Data-Drivenness During a PM Interview 

ProductCraft

Have you noticed the increased usage of the word “data” in product manager job postings? Or just everywhere in general? Proficiency with data, be it its acquisition, processing, or visualization, is now a top skill that any modern working professional should possess. As a product manager, you might be wondering how data literacy, in addition.

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Some takeaways include: How to test and evaluate results 📊 Why confidence scoring matters 🔐 How to assess cost and quality 🤖 Cross-platform cost vs. quality tr

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Where Does Product Fit? What’s Being a CPO Really Like? Dave Wascha Tells All

Mind the Product

In this video, Zoopla’s CPTO Dave Wascha shares his take on the reality of the CPO role, where Product fits within the organisation, what skills product managers need to be successful, and more. Watch the session in full or read on for the top 5 highlights. About Dave Wascha Dave Wascha started as a product [.]. Read More. The post Where Does Product Fit?

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20 Questions from New Scrum Master to the Development Team

The Product Coalition

From Scrum Master to Development Team members, this set of questions addresses the foundations of a Scrum Team capability to build valuable products: technical excellence and what it takes to achieve this proficiency level. The questions have been modeled after some basic principles that high performing teams have in common?—?from keeping technical debt at bay to collaboratively creating a Product Backlog.

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Why we are launching our Diversity Council at Productboard

ProductBoard

I’m delighted to announce that this week will see the launch of our Diversity Council – an initiative that will steer us towards becoming a more diverse company and a champion of equity. In this article, I want to take the opportunity to explain why we’re doing this – why diversity matters to us, and why we want to be at the forefront of driving societal change.

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6 Counterintuitive Rules for Being a Better Manager — Advice from Lambda School, Quip & Facebook

First Round Review

Carly Guthrie has run HR for major restaurant groups and startups. Here, she shares lessons for startups looking to hold onto their talent.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.