Sat.Oct 31, 2020 - Fri.Nov 06, 2020

The Product Strategy Cycle

Roman Pichler

Enter the Cycle. Traditionally, strategy and execution are often viewed as separate, sequential pieces of work that are carried out by different people. For example, a product manager might determine the product strategy and one or more development teams might be tasked with executing it.

OKRs: So simple! So then why isn’t everyone using them?

Mind the Product

Many of us are familiar with the history of Objectives and Key Results (OKRs). When I first came across the methodology in 2013, I was wowed by stories of organisational alignment and focus from the likes of Google, Twitter and LinkedIn. I rushed out to buy John Doerr’s back catalogue.

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How To Define Product KPIs?

The Product Coalition

Creating success with well defined product KPIs Continue reading on Product Coalition ». business product-management business-strategy product software-development

Trailblazing Women in Product Management: Quisha Light, Manager, Product Development and Lifecycle Management at Portland General Electric

280 Group

For our next installment of the Trailblazing Women in Product Management series, I interviewed Quisha Light, Manager, Product Development and Lifecycle Management at Portland General Electric (PGE). View the full list of this blog interview series to learn the stories of more women product leaders.

Are Your Embedded Analytics DevOps-Friendly?

Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.

Customer Retention Priorities vs. Wallet Share Growth: Will There Ever Be More Overlap?


Product managers, there’s never going to be a time where customer retention priorities and wallet share growth opportunities have more overlap, i.e., not at odds. Think about it.

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Paradoxes of Product Management

The Product Coalition

Originally a late-night brain dump on Twitter, I thought it’d flesh some of it out a bit here.  —  @ant_murphy Product Management is complex. Complex because it’s situational which makes being a good Product Manager about being adaptive. More than that.

The Most Common Experiment Pitfalls and How to Avoid Them


The best plans for experimentation don’t always come through. We’ve learned this in working with teams to design, run, and analyze experiments over the years. Part of learning this process is becoming more proficient at quickly running experiments while making progress through data-driven insights.

7 Reasons Why Developers Need To Embrace UX Design


Did you know that technical issues are the number one reason people delete apps off their phones? That’s right! More than 90% of the downloaded apps are deleted after one use. Similarly, 88% of users don’t return to a website after bad user experience. This is why UX matters.

How Real Product Teams Make OKRs work: Extended Report

Mind the Product

The popular Objectives and Key Results framework (OKRs) can be a powerful tool, provided it’s understood and used correctly. With this in mind, we recently undertook a survey to understand how companies are using OKRs in the wild.

Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

How many product managers does it take to write an article?

The Product Coalition

Two friends share tools they learned from improv comedy to help you on your product journey By Becca Groner and Gabby Zilkha As product managers with improvisational comedy training, we’ve been surprised how often our improv skills have helped us be more effective in our roles.

What Exactly Is a “Full-Stack Product Manager?”


What is a full-stack product manager? Well, I think we should start by breaking down both terms. Full-stack, in the tech sense, describes someone who is a jack-of-all-trades, but (generally) a master of none.

Six principles of system design

Inside Intercom

The start of any journey begins with consulting a map. But if you’re a product designer starting out on a new project, you might find yourself with a blank page, and the job of drawing the map: of defining the high-level design direction that your team is going to use to chart their course.

The Challenge of Leadership: Asking for Help

Mind the Product

As one of the leaders in a company, the buck stops with you. And while this is generally thrilling and also what you signed up for, it can occasionally be the source of headaches as well.

Testing at Every Stage of Development

Up to 80% of new products fail. The reality is harsh and the reasons why are endless. Perhaps the new product couldn’t oust a customer favorite. Maybe it looked great but was too hard to use. Or, despite being a superior product, the go-to-market strategy failed. There’s always a risk when building a new product, but you can hedge your bets by understanding exactly what your customers' expectations truly are at every step of the development process.

How To Create A Powerful Product Experimentation System?

The Product Coalition

Part 3 of series on experimentation This Article will cover: How to create an experimentation idea backlog? How to prioritize the ideas for maximum business value? Cross functional alignment with the rest of the business. The right data and experimentation tools.

TEI 307: Introduction to the PDMA Body of Knowledge for product managers and innovators – with Allan Anderson, PhD

Product Innovation Educators

Discover the smorgasbord of tools for product managers and innovators. This is a little longer introduction than normal and there is a good reason for it, so bear with me for a moment. In 2007 I sat in a small conference room with 12 other people.

How to Use Other People’s Words and Not Plagiarize, Part 2

Johanna Rothman

Many of us writers integrate other people's ideas. Or, we use those ideas as inspiration for our writing. Can we avoid plagiarism and still acknowledge other people's work the right way? And, if you can, get “credit” for your “thought leadership?”

The State of the Product – Susana Lopes on The Product Experience

Mind the Product

We first saw Onfido’s Susana Lopes talk about how she used the State of the Product presentation to manage stakeholders and drive alignment at London’s Product Camp.

How Embedding AI-Powered Analytics Can Give You a Competitive Advantage

Embedding dashboards and reports aren’t enough. Futureproof your application by offering instant, actionable insights that will give you and your customers a competitive advantage.

A Practical Prioritization Approach for Technical Debt

The Product Coalition

Copyright?—? In Job interviews, one of the most frequent questions I get is?—?“ Assume you have new feature requests from business, but your technical team wants to fix the technical debts first, what do you do?”.

6 Counterintuitive Rules for Being a Better Manager — Advice from Lambda School, Quip & Facebook

First Round Review

Molly Graham shares her collection of rules for managers (which include references to robots and wilderness medicine), assembled from her experiences scaling Lambda School, Quip and Facebook

Atlassian Announces Changes to Server Product Line

Modus Create

Atlassian made some major announcements last month and we’ve already heard from concerned clients about how these changes will impact them, so we wanted to try to create some clarity around these announcements and what they mean for your organization. Ok… What Happened?

The Impact of Covid on Product Managers and the Products They Build

Mind the Product

As many of the world’s major economies work to address the second wave of Covid-19, we thought it would be an appropriate time to look at how the pandemic has changed product management and whether these changes are likely to be long-lasting, even permanent. We can split businesses into those that have been able to [.]. Read More. The post The Impact of Covid on Product Managers and the Products They Build appeared first on Mind the Product.

6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

How To Identify A Problem Worth Solving

The Product Coalition

Michael Seibel’s three questions to find meaningful problems Continue reading on Product Coalition ». product-management problem-solving

The Only Guide to Code Free Tools for UX Design You’ll Ever Need


Product Managers today have an overwhelming array of code free tools for UX design and development to choose from. In the bad old days, SaaS companies had to build every part of their products from scratch. That’s no longer the case – thank goodness!

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Product Update: October 2020


The seasons are changing and global economic conditions are in flux with an upcoming U.S. Election and coronavirus continuing to hamper growth. Still, we’re laser-focused on delivering you more security, self-service, faster customer analytics. Check out what’s new: Organization Settings.

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Where Does Product Fit? What’s Being a CPO Really Like? Dave Wascha Tells All

Mind the Product

In this video, Zoopla’s CPTO Dave Wascha shares his take on the reality of the CPO role, where Product fits within the organisation, what skills product managers need to be successful, and more. Watch the session in full or read on for the top 5 highlights.

The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

How To Be a Great Product Manager

The Product Coalition

I’ve distilled the traits of great product managers into these five key points Continue reading on Product Coalition ». technology product-management careers ux product-development

How to Demonstrate Your Data-Drivenness During a PM Interview 


Have you noticed the increased usage of the word “data” in product manager job postings? Or just everywhere in general? Proficiency with data, be it its acquisition, processing, or visualization, is now a top skill that any modern working professional should possess.

Customer Portals: What they are, how they support your business, and the 2021 trends to know


Customer portals often emerge as a result of needing to bring business online or to digitize some key part of customer engagement. They often start as a check the box offering or to serve a niche customer need. Over time, generally, one of two things happens.