Mind the Product
NOVEMBER 30, 2021
Defining your metrics and KPIs isn’t easy. Start with these three, and use the insights you gather to identify more specific ones. [.] Read more » The post 3 High-level KPIs for product managers to track appeared first on Mind the Product.
ProductPlan
DECEMBER 1, 2021
Even among experienced product professionals, a common misconception in business holds that product strategy and business strategy mean the same thing. They don’t. Product professionals need to understand the distinction between business strategy vs. product strategy. Knowing how these two spheres of strategy differ and how they fit together plays a role in your ability to build successful products and articulate a clear product vision.
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The Product Coalition
NOVEMBER 29, 2021
In the previous article, I discussed in detail about Agile Product Life Cycle and its different phases and outcomes that allow an organization to function end to end in an agile product life cycle. This is in continuation to the previous article in which I’ll be discussing the tools and practices corresponding to each of the phases that help teams drive end to end agile product life cycle.
Intercom, Inc.
NOVEMBER 30, 2021
Customer support is more business-critical than ever. But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with thei
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The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.
Mind the Product
DECEMBER 2, 2021
In this article, we will discuss what product localization is, why it's important, and how to implement this strategy in your business. [.] Read more » The post Going global: How to implement a product localization strategy appeared first on Mind the Product.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
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The Product Coalition
DECEMBER 2, 2021
In the world of mobile, the method you choose to build your mobile app will impact how well it works with users signing up via different acquisition channels?—?especially new users. In some cases, development and technology choices may even stop you from using certain acquisition channels. So, now you need to understand upfront how you can expect to acquire users.
Intercom, Inc.
DECEMBER 1, 2021
As a sales manager, the most impactful thing you can do is coach your team. To do this effectively, it’s important to remember that every customer interaction matters when closing a deal. Study any sales coaching blog, podcast, or book and you’ll find plenty of advice on the best ways to coach your sales reps: join their calls, listen to recordings, apply a framework … the list goes on.
Mind the Product
NOVEMBER 29, 2021
In this #mtpcon London+EMEA keynote, WhatsApp's Product Director, Alice Newton Rex, explains the common trends adopted by those who’ve found success making big product bets. [.] Read more » The post Mastering the art of the big bet by Alice Newton Rex appeared first on Mind the Product.
Mironov Consulting
NOVEMBER 28, 2021
There’s a pattern I see, especially at enterprise software companies, where the go-to-market materials present a glowing product picture - but underneath there’s a jumble of mismatched pieces, arcane product history, incomplete testing, and randomness. I call it product sprawl. .
Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms
Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.
The Product Coalition
DECEMBER 2, 2021
One of the biggest problems getting started with a development project?—?especially one where some of the work is being outsourced?—?is getting over the need for a concrete plan at the start of the project. I suspect this is because many people are mistakenly confusing having a plan with having a strategy. Both are necessary for moving forward, of course.
The Product Guy
NOVEMBER 30, 2021
Every new team you are on provides great opportunity to refine yourself and learn as a product manager. Watch and learn more from product management expert, Tanya Koshy.
Mind the Product
DECEMBER 1, 2021
Product Leader Guido Lonetti shines a light on the diverse product culture in South and Latin America, where he’s spent time as a Head of Product and the co-organiser of ProductTank Buenos Aires. [.] Read more » The post Rerun: Product culture in South and Latin America – Guido Lonetti on The Product Experience appeared first on Mind the Product.
First Round Review
NOVEMBER 30, 2021
Top startup leaders and operators share a tactical manual with 25 tips for direct reports to take charge of career conversations with their managers.
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It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.
The Product Coalition
DECEMBER 3, 2021
Online Biometric Screening?—?Security Assistant For Online Businesses Biometric licenses are the best way to protect your online business from unwanted mailers to protect end-users. Biometric screening is a type of protection used to measure the physical characteristics of humans. Biometric systems provide physical or functional material with accurate data and are stored in data.
Product Innovation Educators
NOVEMBER 29, 2021
How small, focused tests can help product managers create better products. Today we are talking about using experimenting and testing to create products customers love. To help us with this topic, Alex Mitchell is our guest. He is Director of Product at Kin Insurance and founder of The Modern Product Manager, which provides resources and courses for aspiring product managers.
Mind the Product
NOVEMBER 28, 2021
In this Sunday Rewind episode, we look back to when Amber Case, Cyborg Anthropologist spoke at #mtpcon London. In her talk, she discusses the concept of Calm Technology and how it can help us to be more human during a technological age. [.] Read more » The post SUNDAY REWIND: How calm technology can help us be more human by Amber Case appeared first on Mind the Product.
Userpilot
DECEMBER 3, 2021
Want to know how you can use the HEART framework to improve user experience? Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. The HEART framework uses the right combination of user-centered metrics to deliver an enhanced user experience. It helps to not only improve the UX but also drive revenue.
Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager
Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple
The Product Coalition
NOVEMBER 30, 2021
Four metrics to measure squad performance Photo by Isaac Smith on Unsplash For anyone working with a product, it is very simple to understand that both discovery and delivery are two essential steps to success. Defining the success of discovery is complex, but many times we are so immersed on a daily basis that we can feel and know if it’s healthy or how to improve.
ProductBoard
NOVEMBER 30, 2021
If you don’t truly understand customer needs or if you’re lacking a clear vision and strategy, there’s no way to know if you’re building the right thing. This is why product management best practices can be boiled down to three pillars: deep user insights, clear product strategy, and an inspiring roadmap. This should not be surprising to any product person.
Mind the Product
DECEMBER 3, 2021
How does your product analytics strategy stack up? In this #mtpcon London+EMEA session, Ross Walker and Matt Smith from MixPanel, break down some of the things you can do to develop your product analytics expertise. [.] Read more » The post Your ticket to product analytics expertise by Ross Walker and Matt Smith appeared first on Mind the Product.
Userpilot
DECEMBER 1, 2021
When working with SaaS products, a constant task you’ll find yourself obsessed with is how to increase user adoption. Let’s assume your tool helps the user easily schedule work meetings. You’ll have a bunch of features that help them do this, eg a calendar, invite/share link feature, etc. User adoption is how you measure how much of your product the user is regularly using.
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In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.
dscout People Nerds
DECEMBER 1, 2021
A People Nerds original investigation uncovers how much time UXRs really “have” to conduct their work and what happens time runs short…or out.
BrainMates
DECEMBER 1, 2021
The Gap. It is often said that “ you can’t be what you can’t see”. Some people recognise this as a metaphor for the importance of representation. Others see it as a self-limiting statement. Whether you agree with it or not, the data doesn’t lie. Only five global leaders at the national level have ever identified as LGBTQ+ and just four occupy the CEO position of the largest US corporations.
Usersnap
DECEMBER 1, 2021
You may be asking, what is the voice of the customer (VoC), and how can I use a voice of customer survey to improve my SaaS business? No, it isn’t a cacophony of customers randomly speaking like Revolution 9 on the Beatles White Album. However, if you can’t make sense of the voice of the customer survey results, it will feel like that. What is a Voice Of The Customer Survey?
Userpilot
DECEMBER 1, 2021
Although most SaaS businesses understand that tooltips are an important part of an effective onboarding system , designing the tooltip UI correctly is often a challenge. How do you ensure that the tooltip appears when users hover over it? What should the descriptive text say? Where’s the line between a helpful tooltip and just creating unnecessary friction ?
Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage
Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr
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