Sat.Dec 29, 2018 - Fri.Jan 04, 2019

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How Product Managers Can Break Down Organizational Silos

ProductPlan

When we think of organizational silos that affect product management, we usually imagine the obvious ones. A product team doesn’t talk with their sales department, so they don’t know how their reps sell the product. A product manager seeks feedback only from customers, ignoring prospects who chose not buy, and as a result never learns what might turn off many of the product’s user personas.

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We Need to Rethink the Product Backlog

The Product Coalition

Ah, the product backlog. Two simple words that send shivers down every PM’s spine. For those not yet privy to the horrors of the product backlog, it’s essentially a long to-do list of product requirements?—?a mixture of customer requests, team demands, and strategic ideas. The reason it’s so maligned by Product teams is that every time you complete something on the list, it seems like three new things crop up.

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Trending Sources

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Business Acumen

The Product Bistro

I’m going to tell a story that will ultimately show how misguided many supposed “good ideas” are, especially in relation to business cases, strategy, and planning. One site that I hang out on is Slashdot, an old school hang out that bills itself as “News for Nerds.” On /. (see what I did there?) there […].

Strategy 210
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Goals for 2019 – A Product Manager’s New Year’s Resolutions

Mind the Product

It’s a new year, and while the date changing on a calendar doesn’t really have some magical power, it is a nice reminder to slow down and reflect. Many of us will think about the personal goals we want to achieve this year, our businesses will be setting plans and strategizing how to make this year the best one yet, and we’ll be looking at what behaviors in ourselves we might want to change ( no really, I AM going to eat healthier this time!

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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What we shipped: 2018 year in review

Intercom, Inc.

In 2018, we doubled the size of our R&D teams to continue building best in class products with non-stop innovation. We strive to let our product do the talking. We opened our new office in Sydney and expanded our presence in London to broaden our coverage and attract new talent. We also raised $125M in a Series D to fuel the next chapter of Intercom.

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Are Requriements Overrated?

Ask Benny

Why I don’t write long specifications. From Waterfall to Agile In the dark ages we all worked in waterfall. We planned everything months ahead of time. We had to write very detailed requirements in advance, review them and plan accordingly. It resulted in slow reaction to changes and many obsolete requirements. With the move to agile and the preference of working software over comprehensive documentation (see the agile manifesto) there is less demand for such long specifications.

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How Predictive Analytics can add Value to Applications

Mind the Product

Every software application today is fighting for space in an increasingly crowded market, so software vendors need to differentiate their offerings with valuable features to avoid losing out to competitors. An increasing number of application teams are turning to predictive analytics as a source of competitive differentiation and additional value for end users.

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5 lessons learned from growing a support team

Intercom, Inc.

No matter how internal a decision you make seems, it always has an external effect on your customers. The interactions that your customers have with your support team shape how they think and feel about your product. In my talk at the Inside Intercom World Tour , I shared 5 lessons we’ve learned about growing our support team and how to manage making internal decisions and their effects on our customers.

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Advice for Managers of Product Managers

The Product Guy

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Are Requriements Overrated?

Ask Benny

Why I don’t write long specifications. From Waterfall to Agile In the dark ages we all worked in waterfall. We planned everything months ahead of time. We had to write very detailed requirements in advance, review them and plan accordingly. It resulted in slow reaction to changes and many obsolete requirements. With the move to agile and the preference of working software over comprehensive documentation (see the agile manifesto) there is less demand for such long specifications.

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High-performing Teams by Richard Banfield

Mind the Product

In this mtpcon London talk, Richard Banfield looks at what makes high-performing teams work. Building High-performing Organisations. Continuous improvement can act as a powerful cultural change agent: cycling coach David Brailsford knows this and he was able to reinvent British Cycling as a result. Since the implementation of Brailsford’s changes, British Cycling has experienced success beyond what could have been imagined – winning multiple gold medals at consecutive Olympic Games, after

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TEI 209: Predictive analytics for product managers – with Brian Brinkmann

Product Innovation Educators

Use data to predict customer behavior and design better products. Do you know which customers are most likely to stop using your product in the next month? Or, what actions your best customers take with your product when they start using it? With the right data, product managers not only know the answers to such questions, but they also know what actions to take to keep customers and a whole lot more.

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Things Great Product Managers Do Every Day

The Product Guy

Do you ask the silly questions? Should you? The answer may surprise you. Watch as we learn more from product management expert, Alisa Warshawski.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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How Startups Can Do Better Cohort Analyses · Philosophical Hacker

The Product Coalition

If you’ve ever looked at analytics for software products, you’ve probably run across a graph that looks like this: Graphs like this one depict cohort analyses.¹ This particular graph is from Google Analytics. Apple also has one for app analytics. So does Fabric.² Cohort analyses can be very useful. For example, Eric Reis, in The Lean Startup , recounts how cohort analysis helped his startup realize that their efforts at improving their product weren’t working: Thanks to the power of cohort analy

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Fieldwork in Beauty: Our Experience and 5 Tips

Generation Focus

The Generation Focus team concluded the 2018 year in the field, interviewing independent beauty professionals (IBP’s). We’ve previously talked about interview techniques, but how and where you decide to conduct the interview can sometimes be just as important as the questions being asked. This was the case for a recent project with independent beauty professionals (IBPs), where it was important to interview our participants at their place of work, or beauty salon.

Travel 62
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Top 5 Product Management Trends of 2018

Revulytics

As we get under way with the new year, let ’s take a look at five trends from 2018 that product management professionals should be aware of going into 2019. Let us know if we missed your favorite trend in the comments section below. 5. Analytics reveal design trends. Shutterstock’s 2018 Creative Trends Report analyzed billions of searches for its visual assets to name the top marketing and design trends for 2018.

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Are Requriements Overrated?

Ask Benny

Why I don’t write long specifications. From Waterfall to Agile. In the dark ages we all worked in waterfall. We planned everything months ahead of time. We had to write very detailed requirements in advance, review them and plan accordingly. It resulted in slow reaction to changes and many obsolete requirements. With the move to agile and the preference of working software over comprehensive documentation (see the agile manifesto ) there is less demand for such long specifications.

Agile 60
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Your bias is showing and you’re blissfully unaware.

The Product Coalition

Image by Mohammad Metri via Unsplash Sometimes our greatest strength is also our achilles heal. Great leaders are able to process and adapt to new information in the blink of an eye. The problem comes when we stop adapting to new information and instead only hear the parts of the message that reinforce our existing world view. We all have examples of this, but how does it happen?

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10 Product Conferences We’re Excited About in 2019

ProductCraft

2018 was a good year to be a PM. Last January, LinkedIn named product management one of 10 most promising careers of 2018, with 30 percent more job openings year over year and a career advancement score of 8 out of 10. Glassdoor named it the ninth best job in America, with more job openings. The post 10 Product Conferences We’re Excited About in 2019 appeared first on ProductCraft by Pendo.

Naming 69
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Maggie Crowley On Drift's Approach to Conversational Research

UserInterviews

Research at a rapidly growing startup through a product manager's eyes

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Are Requriements Overrated?

Ask Benny

, Why I don’t write long specifications. ,, From Waterfall to Agile. In the dark ages we all worked in waterfall. We planned everything months ahead of time. We had to write very detailed requirements in advance, review them and plan accordingly. It resulted in slow reaction to changes and many obsolete requirements. With the move to agile and the preference of working software over comprehensive documentation (see the.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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7 Terrible App Reviews That Could Have Been Prevented

The Product Coalition

Bad app reviews can be funny–when they’re not about your app. Unfortunately, when they do apply to your app, it’s like a dagger to the heart. Reviewers can be pretty vicious. But, with some simple analytics hacks, many of these bad app reviews could have been foiled. Here goes everything: seven cases where a bad app review could have easily been prevented with a little TLC and smart product analytics.

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Writing Advice for Conference Proposals

Johanna Rothman

I'm a shepherd for the XP2019 and Agile2019 conferences. I read the proposals, offer feedback, and then shepherd the papers through to completion once we accept the proposals. I love reading experiences. I'm a total sucker for them. Why? Because they're short stories that reflect the Satir Change Model, the image here. If you're trying to write a proposal for a conference or have an agile story you want to tell, consider framing the story this way: Start with the problems.

Agile 60
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Fieldwork: Our Experience and 5 Tips

Generation Focus

The Generation Focus team concluded the 2018 year in the field, interviewing independent beauty professionals (IBP’s). We’ve previously talked about interview techniques, but how and where you decide to conduct the interview can sometimes be just as important as the questions being asked. This was the case for one of our most recent projects, where it was important to interview our participants at their place of work.

Travel 54
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Purple Squirrels and Your Product Team

Under 10 Consulting

Many product management job postings are impossible to fill. The idea is to find someone with many years of experience in product management… with a similar product… built on similar technology… in a similar domain… serving a similar market. They’re looking for a unicorn. Recruiters use another term for this: The Purple Squirrel. They’re asked to find the perfect candidate, preferable local, with a technical undergrad plus an MBA, with experience in business and technology as well as domain and

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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Everything You Need to Know About Year-End Budgeting

The Product Coalition

Simply put, the corporate budgeting process exists to provide your company a plan for its spending for the year to come. Yet, for a seemingly-vital part of keeping business healthy, many companies fall into a routine of creating a yearly budget, only to forgot or abandon it weeks or months after they’ve created it. Such a commonly-shared experience is rooted in a misconception that budgets are a one-time roadmap your company should follow as closely as possible throughout the year.

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Dear Strategy: 072 Strategy Career Questions (Part 2 of 3)

Dear Strategy

Dear Strategy: “How do I evaluate a job opportunity that moves me from SaaS products to on-premises products but is one of the CEO’s initiatives?”. . The first thing we need to do before answering the core of this question is to level-set on a few definitions…. “SaaS” stands for “Software as a Service” and is a term that refers to any cloud-based software product that is sold on a subscription basis.

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Using cohorts to better understand & engage with your customers

Mixpanel

Ruben Ugarte is the founder of Practico Analytics which helps software companies implement an analytics stack and tools like Mixpanel. You can learn more about his company and the work they do with Mixpanel at practicoanalytics.com/mixpanel. When it comes to data analysis, cohorts is one of the most underused features that we see with our clients. This is a shame because it is one of the most powerful ways to better understand your customers.