First Round Review
SEPTEMBER 8, 2022
Pricing pro Dee Sahni shares a highly customizable framework for tweaking your monetization and pricing model so that it scales with you, not against you as the company grows. She then applies the 4-step framework to household-name companies like Amazon, Netflix and Uber.
dscout People Nerds
SEPTEMBER 7, 2022
Understanding the range of analysis options for certain types of data can unlock your research’s potential—and you don’t even need a data science degree, either.
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The Product Coalition
SEPTEMBER 8, 2022
Tools. Oh, how we love them. A previous leader of mine always chided me for how much thought I put into which app/tools to use for which… Continue reading on Product Coalition ».
Gainsight
SEPTEMBER 5, 2022
Customer success (CS) didn’t start out digital but, rather, as a collection of practices to maintain customer relationships after a sale. Organizations felt their way toward a better understanding of their value, learning how to improve implementations and developing new solutions to serve customers as their businesses advanced. The process required a lot of hands-on attention, with new departments and customer success agents being added to meet evolving needs.
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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.
Mind the Product
SEPTEMBER 7, 2022
In product, there is little arguing about what good looks like, although many organisations can't express how their product development efforts create value. In this article, Dave Martin shares his understanding of where the true value in product lies. [.] Read more » The post Understanding your product’s true value appeared first on Mind the Product.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
The Product Coalition
SEPTEMBER 7, 2022
Minimum Viable Products: Why You Should Test Before Investing In Ideas Let’s analyze the advantages of MVP-based software development. Why should you invest in MVP development? Boston Consulting Group estimates that 70% of digital business transformation projects fail. If you look into the problem carefully, you’ll see that all the relevant reasons for failure : changing requirements, weak arrangement, insufficient investment and test activities?
Userpilot
SEPTEMBER 8, 2022
What are some help center examples that can inspire you to create yours? Designing help centers can be a tricky task. What elements should you include? How much information is enough? Where do you even begin with the self-service support model? In this article, we’ll be talking about the importance of help centers. You will also know how different it is from a knowledge base, as well as some of the best examples that can help you create one.
Intercom, Inc.
SEPTEMBER 9, 2022
In the past five years, we’ve seen neural network technology really take off into its own. GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?
Product Talk
SEPTEMBER 7, 2022
A lot of product teams claim to be focused on their users. They might even have regular steps in their processes that remind them to put their users’ needs first. But even if this is the case, there’s always more they can do to improve. This is why Teresa talks about continuous discovery in terms of forming new habits. It’s not so much about becoming perfect at continuous discovery (because there really isn’t such a thing).
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
Mind the Product
SEPTEMBER 8, 2022
At MTP Engage Hamburg 2022, there was a whole slot dedicated to the responsibility of a product manager, with two experts speaking on this pressing topic. Here you can see and read what Roisi Proven and Cennydd Bowles had to say. [.] Read more » The post Ethics and magic algorithms – MTP Hamburg Engage 2022 appeared first on Mind the Product.
The Product Coalition
SEPTEMBER 8, 2022
Improve product awareness and your roadmap. No matter what kind of product you have, the first order issue you’ll need to address as a product manager is Search Engine Optimization (SEO). If your product related content isn’t optimized for Google search, it’s much harder for your potential customers to find you. Fewer visitors to your site = fewer customers for your product.
Intercom, Inc.
SEPTEMBER 6, 2022
Large changes are hard to understand, and harder to debug. At Intercom, we deliver complex changes in a series of small, controlled, easy-to-understand steps. Small changes are easier to build and faster to review, enabling us to deliver value to customers more quickly. This is the seventh post in a series exploring our product principles. Here, Aidan discusses our engineering principle “Build in small steps”.
ProductBoard
SEPTEMBER 7, 2022
The people who spoke at our 2021 Product Excellence Summit came from a wide range of companies – project planning startups, developer tool providers and more – but they tended to have at least two things in common. First, those working in product roles had a huge need to ensure they could not only work well with the rest of their team, but with teams and stakeholders across other departments.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Mind the Product
SEPTEMBER 6, 2022
When leadership pays attention to product ops, it makes it easier for every team to function and pays dividends as a result. Below, I’ll dive into the connections between product ops and product culture, why product ops is an effective lever to pull to shift product culture, and how to begin shaping your own product culture through product operations. [.
The Product Coalition
SEPTEMBER 4, 2022
The key to successful leadership today is influence, not authority. So here I am, a what is called seasoned professional in the career game. I have been blessed to lead teams, and I have worked for over fifteen bosses, managers and leaders. It made me reflect on what made some of them stand out and allowed me to go the extra mile and deliver beyond expectations, and grow my professional skills and capabilities.
Userpilot
SEPTEMBER 7, 2022
Want to learn what white space analysis is and how it works? You’re in the right place! With this article, you’ll discover: White space analysis: what is it, and how does it contribute to product growth ? How do you collect customer data and identify white space opportunities? What tools do you need for performing white space analysis? Let’s get started!
ProductBoard
SEPTEMBER 6, 2022
Editor’s note: This article was co-written by Kate Villanueva, Denae Foster, Boge Sotirovski, Haley Miller, and Jasmine Ko, members of Productboard’s Professional Services team. When you go through any transformation, whether that’s introducing a new tool or revamping your product processes, it means a big change for your organization as a whole.
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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.
Mind the Product
SEPTEMBER 7, 2022
It's a common saying that 'ego is the biggest product killer'. In this weeks' podcast episode, CPO at R-Zero, Tony Poon, delves into a discussion with Lily and Randy about how to ensure that your ego doesn't get in the way of discovering and managing the best products. [.] Read more » The post I bet you think this product is about you – Tony Poon on The Product Experience appeared first on Mind the Product.
The Product Coalition
SEPTEMBER 9, 2022
Product managers come in different shapes and sizes (i.e., specializations). Some PMs work on features execution while others focus on optimizing a particular business metric. However, if there’s one skill that is common to all product managers, it’s continuous market monitoring and research. That’s where a market requirements document comes into play.
Userpilot
SEPTEMBER 5, 2022
Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Learning how to contact users properly and request reviews can therefore increase your product’s average rating and boost your online reputation.
ProductBoard
SEPTEMBER 8, 2022
Editor’s note: This post is part of a brand new video series to understand what goes on behind the roadmap – it’s an inside look at the life of product managers. Watch the full first video with Productboard’s own Sophie Lalonde here, find the second with Hope Gurion here, and keep an eye out for upcoming installments! The road to product management as a career isn’t always a straightforward one.
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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.
Mind the Product
SEPTEMBER 5, 2022
TL;DR A lot of teams still take a project approach to product development and don’t understand the benefits of continuous discovery They don’t practise continuous discovery because they focus on getting their initial discovery right and not on getting started and continually improving This means teams don’t build healthy habits and don’t practise talking to [.
The Product Coalition
SEPTEMBER 5, 2022
This reinterpretation of the Opportunity Solution Tree helped me bring the product mentality to conversations successfully. Not all companies do Product management (Product) the same way. Ideally, a few do it well, while the majority do it poorly. Some do it worse than others, to be fair, but in theoretical terms most are wrong. The main culprit seems to be companies practicing the feature factory mentality.
Userpilot
SEPTEMBER 5, 2022
Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you? We’ve listed what we think are the best customer success courses and training programs for customer success managers.
UserInterviews
SEPTEMBER 7, 2022
Learn 9 actionable strategies for relieving common recruitment and panel management pains as your UX research practice scales.
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Mind the Product
SEPTEMBER 4, 2022
In this week’s Sunday Rewind, we look back to when Investor, Speaker, and expert in management practices, Janice Fraser, took the main stage at #mtpcon San Fransisco 2017 to discuss how to tackle change in large organisations, and why it’s so important [.] Read more » The post SUNDAY REWIND: Innovation is broken by Janice Fraser appeared first on Mind the Product.
The Product Coalition
SEPTEMBER 8, 2022
“The journey is the destination. The process you’re in is the goal. Success is never defined by the outcome but by the process.” - Paul Young Why did every product we launched seem to feel different? And why were we struggling so much with this one in particular? We had a product lifecycle, although… it wasn’t documented in a playbook. That said, in my mind?
ProductBoard
SEPTEMBER 7, 2022
At Productboard we are always striving to understand the challenges product leaders face at every level, from roadmap planning and execution to cross-team communication and more. What makes it easier to build excellent products and how can we contribute to that? We want to understand how product marketers are feeling about the current state of their role and industry so we are partnering with our.
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