The Product Coalition

JANUARY 27, 2024

I also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment. Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry.

Analytic Tools 136

Analytic Tools Research Software Reporting Tools Software Review 136

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 77

Feedback Software Systems Review CTO Coach Data Visualization 77

UX Planet

FEBRUARY 1, 2024

The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement.

Analytic Tools 90

Analytic Tools Data Visualization Research Software Reporting Tools 90

Userpilot

OCTOBER 21, 2021

Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts! WalkMe features overview + reviews. In the following reviews, you’ll notice several mentions of user and employee training. Product use analytics and reports.

Analytic Tools 89

Analytic Tools Reporting Tools Software Review Technical Review 89

The Product Coalition

OCTOBER 4, 2023

In the ever-evolving landscape of cryptocurrency and blockchain technology, one phenomenon that has garnered significant attention in recent years is the emergence of Decentralized Exchanges (DEXs). By integrating DEX technology into their processes, they can assure their customers of a higher level of security and transparency.

Technical Review 114

Technical Review Finance Customer Experience Banking 114

Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. Think about the impact that racism has already had in tech. Know the scope of the issue.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Gainsight

JANUARY 11, 2024

” While customer education didn’t gain the widespread recognition it deserved until relatively recently, it’s quickly gaining mainstream status, and the role of Customer Education Manager (CEMs) is becoming common. What’s a Customer Education Manager (CEM)?

Education 52

Education Analytic Tools Reporting Tools Feedback Software 52

Userpilot

FEBRUARY 22, 2024

TL;DR Customer communication encompasses all interactions between a business and its customers, while customer communication strategy is what you’ll use to improve these interactions amongst new and existing customers. Answer customer concerns with in-app educational materials. Channel-specific strategies.

Customer Communications 95

Customer Communications Feedback Software Analytic Tools Customer Experience 95

Gainsight

SEPTEMBER 22, 2023

Digital customer education has traditionally been tied to the post-sale stages of the customer journey—think onboarding and ongoing product adoption. Here’s how to win more business with digital customer education —and how it can help you stand out from the crowd in the increasingly complex business world. What do they have in common?

Education 52

Education User Friction Customer Experience Customer Feedback 52

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

ProductPlan

OCTOBER 5, 2022

What is information technology? Information technology (IT) is the hardware and software used to create, store, transmit, manipulate, and display information and data. That said, the term is generally applied only to technologies used in a business environment. Origins and evolution of information technology.

Technical Review 52

Technical Review Information Technology Data Visualization 52

Sachin Rekhi

AUGUST 4, 2021

Or PMs at larger established tech firms might see great PMs at work within their company, but they struggled to reverse engineer just how to recreate their success for themselves. This is due to the very process by which the roadmap is developed. Product + Engineering Programs : Technical Strategy , Scaling Product Delivery.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

ProductPlan

MARCH 14, 2023

trillion healthcare industry , or even those already working there, it’s key to understand what makes product management in healthcare a little different from consumer tech or small business solutions. Likewise, all four personas often need education about product capabilities, features, risks, and advantages.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Create fully interactive product tours : While UserGuiding excels in creating in-app experiences and user guides, it may not offer the breadth of tools needed to fully support a comprehensive product adoption strategy.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Create fully interactive product tours : While UserGuiding excels in creating in-app experiences and user guides, it may not offer the breadth of tools needed to fully support a comprehensive product adoption strategy.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

The Product Coalition

AUGUST 4, 2022

The industries that rely on video streams to provide their services include retail, entertainment, education, gaming, fitness, and even government. SSAI Server-Side Ad Insertion technology allows content owners to integrate ads into the stream avoiding buffering, ad-blockers, and watching experience interruptions.

Feedback Software 120

Feedback Software Technical Review Weak Development Team User Testing 120

Gainsight

OCTOBER 10, 2023

These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. While still early in its evolution, AI is helping Customer Education teams create more impactful content with fewer resources. Learn More Learn more about Gainsight’s Customer Education product today.

Education 52

Education User Testing Reporting Tools Data Visualization 52

Amplitude

FEBRUARY 11, 2021

As product managers (PMs), we spend a significant portion of our time talking to customers and understanding their experiences to shape our roadmap and strategy—you may have even done an interview with us! We’ve built the best analytics solution around, so, naturally, it’s a core part of our product management tech stack.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. We build strong technical foundations. Here’s how we do it.

Software Review 118

Software Review Technical Review Systems Review Management 118

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. An online training center serves to train and educate a company’s most valuable assets—their customers. Northpass is now Gainsight Customer Education , and we’re excited to continue innovating together.

Education 52

Education User Testing Customer Experience Research Software 52

ProductPlan

DECEMBER 11, 2019

With your support, we dove into the most result-driven strategies, popular frameworks, and groundbreaking leaders who changed the product management landscape. And now product managers are communicating the strategy using data-driven roadmaps. There’s still plenty of debate regarding just how technical a product manager must be.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

The Product Coalition

MARCH 11, 2024

Duolingo , the gamified language learning app, has revolutionized accessibility in education. Pop-up messages showcase features like unlimited hearts and offline access, appearing strategically after users lose hearts or miss a lesson due to a lack of internet connectivity.

Research Software 104

Research Software Reporting Tools Artificial Inteligence Customer Experience 104

Gainsight

DECEMBER 8, 2022

We’re sharing five actionable strategies from our Pulse Europe 2022 panel. This first strategy comes from Sonia Leighton, Chief of Customer Success at Arbor Education. This adjustment enabled Arbor Education to onboard four times as many schools in half the time. . “We But is it getting shorter with technology?

Customer Experience 52

Customer Experience Analytic Tools Strategy Reporting Tools 52

Alchemer Mobile

MARCH 11, 2021

Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. Once you’ve identified the answers to these questions, you can build a mobile customer feedback strategy. Why is this? You have to provide other channels that allow you to act on this feedback.

Feedback Software 173

Feedback Software User Testing Customer Feedback Customer Experience 173

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. Looking at how the best companies operate, Hubert and his team boiled down product excellence to three key areas of action: vision, strategy, and execution.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Product Management Unpacked

MAY 27, 2021

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. I had a strong tech background, so I wanted to dive into the business and design side of product management and hone my leadership skills. I was ready.”.

Healthcare 146

Healthcare Technical Review Product Management Product Manager 146

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. What is live streaming?

Feedback Software 143

Feedback Software User Testing Technical Review Data Visualization 143

Intercom, Inc.

FEBRUARY 21, 2019

I caught up with Ryan for a conversation that ranged from how to articulate your value to educated customers to why he tries to schedule one job interview per day. Customers are more educated than ever. If Yelp is for restaurant reviews, we’re that for software. Short on time? If you came through G2.com

Education 123

Education Reporting Tools User Testing Customer Experience 123

The Product HQ

APRIL 20, 2024

That said, this position demands proficiency in both technical and social areas within the role. By enrolling in a product manager course, you have the opportunity to learn fundamental technical skills. By enrolling in a product manager course, you have the opportunity to learn fundamental technical skills.

B2B 52

B2B User Testing Research Software Analytic Tools 52

Userpilot

MARCH 29, 2024

In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy. To create a successful activation strategy , you must first define your product's value proposition. Let’s dive in!

Branding 89

Branding Analytic Tools Feedback Software User Testing 89

Gainsight

SEPTEMBER 22, 2022

Over the years, we’ve been inspired by the unique strategies customer success professionals have presented to Pulse attendees and the way they’ve expanded CS beyond SaaS and into other industries. . healthcare systems and in search of ways for healthcare providers to provide better care, more efficiently.

Healthcare 52

Healthcare Analytic Tools Feedback Software Customer Experience 52

Split

FEBRUARY 23, 2023

With frequent integrations and codebase validations, this strategy ensures that the code is constantly in a usable state. This is due to its capacity to shorten development cycles, enhance teamwork, and lessen the likelihood of disputes like merge conflicts. Software development teams gain several advantages from these strategies.

Feedback Software 96

Feedback Software Software Review Development User Testing 96

Intercom, Inc.

MAY 19, 2022

It’s a lot easier to improve what you can measure, and keeping an eye on these indicators to inform your strategies has clearly paid off – the average CSAT is on the rise, increasing by 11 percentage points compared to last year. That’s why you need to do these internal reviews as well.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Userpilot

AUGUST 2, 2023

A data-driven email marketing strategy helps to personalize subject lines, increase clickthrough rates, and improve customer retention by re-engaging inactive users. It includes audience segmentation, content personalization, timing, and overall campaign strategy. Why is a data-driven email marketing strategy important?

Data Visualization 84

Data Visualization Analytic Tools Customer Experience User Testing 84

Userpilot

JANUARY 14, 2024

Due to the rise of new technologies, there will be more demand for PMs with specialist expertise. Greater integration of artificial intelligence and machine learning technologies Artificial Intelligence has been a part of the product management landscape for at least a couple of years now.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

Userpilot

FEBRUARY 20, 2024

TL;DR Targeted email marketing is a strategy focusing on sending personalized emails to segments of your audience based on their unique characteristics and behaviors. Choose an email marketing platform for automation : Select a tool that supports segmentation, automation, A/B testing , and integration with your tech stack.

Analytic Tools 83

Analytic Tools Feedback Software Data Visualization User Testing 83

The Product Coalition

JULY 11, 2023

The emergence of blockchain technology has paved the way for a decentralized financial landscape, transforming the way we interact with money and assets. From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems.

Reporting Tools 86

Reporting Tools Research Software Banking Government 86