The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Changes can be large or small, which depends on the software projects.

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Reporting Tools Software Developers Software Development Feedback Software 128

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. Here’s how we do it. Availability is embedded our culture.

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Software Review Technical Review Systems Review Management 118

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Play video tutorials directly in-app.

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Feedback Software Analytic Tools Research Software Data Visualization 103

Split

MARCH 10, 2023

Believe it or not, this is also true of software architecture. Engineers love to crank out code. Design and architecture of a system often plays second fiddle, if it plays at all. Why Care About Software Architecture? It’s important to take your medicine of system design. It’s why Agile works so well!

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Software Review Systems Review Data Visualization Document 98

Modus Create

JUNE 18, 2021

More data and more code in more places increase your threat surface, creating opportunities for malicious actors online. . Here’s what a comprehensive security assessment looks like: Step 1 – Due Diligence. Source code of existing applications. SDLC (Software Development Life Cycle) of the organization .

Software Review 52

Software Review Technical Review Systems Review Development Team Review 52

Product Management Unpacked

MAY 27, 2021

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. UPMC Enterprises Provides Deep Insight Into Product Management. And it’s CMU.”. And The Healthcare Industry.

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Healthcare Technical Review Product Management Product Manager 146

Atlassian

JANUARY 13, 2022

They wanted to speed up long-distance calls, leading them to release a complex software upgrade. Later, they found that the software upgrade contained one line of buggy code, leading to cascading switch failures that ultimately snowballed into a huge problem. That’s why improving your code quality is necessary.

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Software Review Feedback Software Reporting Tools Weak Development Team 59

Mironov Consulting

FEBRUARY 28, 2024

  They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made.  Crack the WIP Agilists and systems thinkers call this the WIP/Work in Progress.   There’s

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Reporting Tools Software Review Technical Review Weak Development Team 105

Userpilot

JUNE 9, 2022

Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. Userlane’s code-free digital adoption platform runs as an overlay on software applications. Userlane Reviews. out of 5 star reviews.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Intercom, Inc.

OCTOBER 19, 2022

Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. When expiry isn’t available, tool owners review and baseline access quarterly. We supplement company-wide training with role-specific training for high risk groups like Customer Support and Engineering. “We

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Data Visualization Reporting Tools User Testing Research Software 138

Gainsight

JUNE 7, 2022

Enterprise organizations are leading many of these operational innovations. And that’s why we were excited to get enterprise CS leaders together to talk about new developments in CS and trends for the future. These were some key takeaways: “Scalability starts with an early warning system,” said Manjula Talreja at PagerDuty. “Our

Data Visualization 52

Data Visualization Enterprise Customer Feedback Analytic Tools 52

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. And then, it allows companies to be more enterprise-ready. Start early. How does that feel?

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Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

OCTOBER 19, 2020

What are the top companies to hire remote software developers from? Regardless of the stage the project is at, companies can hire remote engineering teams to create more agile workflows. Whether its a fully-functional enterprise solution you’re after, or a team to craft custom native Android and iOS apps, Rentech can help.

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Research Software Technical Review Development User Testing 89

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. In the define stage, you are planning the MVP by sharing your vision with your engineering and product design counterparts. A day in the life of Kevin Wei, an enterprise product manager.

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User Testing Enterprise Data Visualization Product Research 52

Userpilot

FEBRUARY 21, 2023

The majority of Heap's clients are large enterprises, like Uber or Salesforce. You need to install a snippet of tracking code at the top of your site and Heap does the rest. G2 reviewers give Heap an average score of 4.3, Customers praise Heap mostly for its easy and code-free set-up and intuitive user interface.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? combined with carefully carried out due diligence?—?can stock purchasing, for instance?—?is

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Banking Development Team Review Software Review Technical Review 91

The Product Coalition

DECEMBER 25, 2023

Why is change management in enterprise software so hard? Users want to use software that will make it easy to collect data. Software developers usually don’t want to work in Microsoft Sharepoint. I interviewed up to ten internal super users who would each review one hundred and twenty SharePoint documents a day.

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Analytic Tools Data Visualization Software Review Customer Experience 121

The Product Guy

OCTOBER 9, 2018

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. Management often believes that poor strategy can be made up by iterating/or pivoting execution, where operational expenditures are relatively low as compared to capital-intensive enterprises.

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Weak Development Team Product Strategy Strategy Development 130

Userpilot

MARCH 7, 2024

Acquiring premium tools or enterprise versions is often off the table due to financial restrictions. Integrations refer to the free exchange of information between applications inside a system. You can test out how a paid version works within your system, or whether the free version can serve you better. Enterprise.

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Data Visualization Analytic Tools Reporting Tools Research Software 105

Modus Create

APRIL 27, 2020

In our experience, React is the most desired front end JavaScript framework for enterprises. Unlike many other frameworks, React is focused on a specific goal – view rendering – leaving software architects the flexibility to finely tailor the rest of the ecosystem. Allow yourself time to vet and review references.

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Feedback Software Reporting Tools Technical Review Software Review 84

The Product Coalition

SEPTEMBER 4, 2020

Three years later I became a web application engineer at a startup that built software for military and private industries. From Startup to Enterprise A job at a startup means a lot of responsibility. I shared my software development knowledge with them and we established mutual understanding and trust. the end users?—?but

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Weak Development Team Systems Review Customer Experience Software Review 126

Intercom, Inc.

FEBRUARY 22, 2022

As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications. Shipping is our heartbeat ” has been the motto of the Intercom R&D org from the very beginning and engineers ship code to our customer-facing production app dozens of times a day. Intercom is no exception.

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Data Visualization Customer Experience User Testing Reporting Tools 118

Mixpanel

JULY 28, 2022

Some companies have landed on the “build” side of the debate when it comes to product analytics as they’ve wanted tools that connect with existing systems and have precise customization. However, modern product analytics software has advanced to a point where “buying” can meet (or often exceed) business needs.

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Data Visualization Analytic Tools Reporting Tools Customer Experience 59

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? billion in 2020 to $307.3 billion by 2026.

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Feedback Software Research Software Reporting Tools User Testing 130

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. How to monitor online reviews? Reviewing G2 for customer reviews.

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Data Visualization Analytic Tools Feedback Software Research Software 103

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Signup to be a Mentor Today!

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Analytic Tools Research Software Enterprise Startups 60

Product Talk

NOVEMBER 16, 2022

If Ellen’s name sounds familiar, you may recognize it because she’s both an active member of the CDH Slack community and was featured in a Product in Practice post about involving engineers in assumption testing. When I was at Meyer Sound, I was in a very central role between customers and engineers. This was around 2005.

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Feedback Software Reporting Tools Product Research User Testing 130

Userpilot

JULY 24, 2023

To see how to integrate the Zendesk chat widget and search engine in Userpilot's resource center, book the demo! Moreover, Userpilot allows you to integrate the Zendesk engine to search its knowledge base. You do it by enabling the search option in the resource center and choosing Zendesk as the search engine.

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Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Tyner Blain

AUGUST 10, 2023

Lack of Purpose I’ve spent several years doing organizational transformation work for large enterprises. Yes there are opportunities to improve engineering practices, team structures, and project management cadences, but the principle benefits will come from removing the waste associated with building the wrong things.

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Systems Review Customer Experience Software Review Weak Development Team 52

Iteratively Blog

MARCH 15, 2020

Data Eng Weekly (formerly Hadoop Weekly) brings you the week’s top news in the data engineering ecosystem. It keeps you informed on the latest data engineering-related open source and cloud news across batches (e.g. Apache Kafka), distributed systems, and much more. ? 1 The Data Engineering Podcast. Podcasts. #1

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Data Visualization Analytic Tools Research Software Technical Review 101

Usersnap

FEBRUARY 23, 2022

SaaS product management is undoubtedly the engine that helps digital enterprises grow. How is SaaS Product Management the Central Nervous System to Product-Led Growth? Specifying to the software engineering and design team what needs to be done in order to release the next iteration on time. What do I mean by this?

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Feedback Software Research Software User Testing Systems Review 59

The Product Guy

DECEMBER 6, 2018

On one hand, everybody expected me to focus on the problems that will help them to succeed in their workflows or function, and on the other hand, I had limited time to give all the problems their due attention it. He completed his MBA from UNC Kenan-Flagler (USA) and Engineering in Computer Science from BIT Mesra, India.

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Reporting Tools Customer Experience Product Management Product Manager 140

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). The challenge to the product managers is to translate these into a more functional plan for our engineering team. Second Attempt.

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Feedback Software Analytic Tools Technical Advisors Strategy 148

Business of Software Conference

DECEMBER 14, 2023

As Gail Goodman said in her 2012 BoS talk, ‘ The Long, Slow SaaS Ramp of Death ’, these are all just mirages along the pathway to software company profitability. He connects this story to building a software company. What this means is, if you’re Adobe, you don’t have a choice but to buy a code review tool from us.

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Software Review Weak Development Team User Testing Customer Experience 64

eG Innovations

DECEMBER 15, 2022

Change tracking and controlled change ensure that there is a record of the state of a system and if issues arise the cause can be linked to effects. “APM tools and agents are already deployed across the most critical applications inside large enterprises. The resource increase is not due to a change in traffic.

Reporting Tools 59

Reporting Tools Strategy Systems Review Software Review 59

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. out of 5 stars. Where to buy?

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Books Research Software Feedback Software Analytic Tools 98