Intercom, Inc.

JUNE 2, 2021

To avoid this outcome, we apply a simple three-part framework before we start exploring solutions. Our simple team alignment framework . We spent two to three weeks outlining our vision for solving the core jobs we had identified, but time-boxed ourselves and avoided evaluating every job listed in the problem statement.

Customer Experience 251

Customer Experience Framework Feedback Software Analytic Tools 251

ProductPlan

MARCH 5, 2021

This article tackles one of the areas that gets the most interest from product managers: how can they use an essentialist approach to create and communicate better product roadmaps ? To ensure you’re adding the right features and initiatives to your product roadmap, I’ve outlined several suggestions here. Start with the product vision.

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Roadmap Customer Experience Product Research Vision 121

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Userpilot

AUGUST 16, 2022

What if you knew that not all goal-setting frameworks are beneficial to your team? There are a plethora of goal-setting frameworks out there. But choosing a framework is easier said than done. Let’s dive into this article to find the perfect goal-setting framework to grow your product. Tiered goals framework.

Feedback Software 94

Feedback Software Research Software Framework User Testing 94

The Product Coalition

MARCH 8, 2024

Think of digital transformation strategies as your roadmap to success in the digital age. In simple words, a digital transformation strategy is a thorough plan for utilizing digital technologies to enhance the physical components of your company, including engineering, production, and service. Vision & goals Now, chart your course.

Enterprise 124

Enterprise Research Software Feedback Software Strategy 124

Dear Strategy

MARCH 15, 2023

The original idea was to have a blog post that went along with every podcast episode in the hopes that search engines, and perhaps even a few actual humans, might find that content and be drawn into my ever-expanding marketing funnel. Now what about the new framework? Cue evil laugh].

Framework 52

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Lenny Rachitsky

APRIL 9, 2024

Instead, I believe that AI will have the most profound impact on the high-level (and historically most valued) skills of product management: developing a strategy, crafting a vision, identifying new opportunities, and setting goals. It’s actually already happening in engineering (check out Devin and Magic ). People stuff!

Data Visualization 120

Data Visualization ChatGPT Research Software Product Management 120

Sachin Rekhi

AUGUST 4, 2021

Or PMs at larger established tech firms might see great PMs at work within their company, but they struggled to reverse engineer just how to recreate their success for themselves. Take product roadmaps for example. And yet there is incredible divergence in the quality of product outcomes that result from those roadmaps.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

The Product Guy

NOVEMBER 9, 2017

Why do I need a framework? A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. While salary increase is a complex subject with variables outside of our control, I believe that having a clear product roadmap and strategy is every Product Manager’s responsibility.

Framework 138

Framework Agile User Testing Research Software 138

Userpilot

AUGUST 29, 2023

A project manager is focused on the completion of a specific project, whereas product managers focus primarily on the long-term vision and evolving a product to deliver value over time. Here’s why it’s important: Defines a product vision and aligns strategy with organization goals. Champions a customer-centric approach.

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Data Visualization Analytic Tools Feedback Software Research Software 94

Mind the Product

FEBRUARY 15, 2018

Much has been written about the process of creating product roadmaps, not least the six great articles written by my own team. I believe the actions of a product leader all too often are the root cause of a “bad” roadmap. Without thoughtful leadership around them, it may not be in product manager’s gift to achieve a “good” roadmap.

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Roadmap Weak Development Team Leadership Research Software 166

Userpilot

MAY 1, 2024

The product management team is primarily responsible for owning the product experience but is supported by the engineering, marketing, and customer success departments. Their role includes defining the product vision, developing the product strategy, and prioritizing features based on customer research and product management best practices.

Customer Experience 84

Customer Experience Feedback Software Analytic Tools Product Research 84

Userpilot

DECEMBER 13, 2023

UX vision is a clear and inspiring statement that guides the long-term design strategy and keeps teams and stakeholders on the same page. The plan, often depicted in a UX roadmap, outlines the work necessary to achieve the goals. Include the desired outcomes in the roadmap along with who will realize them and roughly when.

Research Software 85

Research Software Analytic Tools Feedback Software User Testing 85

ProductPlan

AUGUST 17, 2020

Much has been written over the last few years on the idea of the featureless roadmap , which challenges product teams to present their plans grounded more in strategic vision – or by themes – rather than a laundry list of specific features. How to Decide on Roadmap Themes that Produce Meaningful Outcomes.

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Onboarding KPIs Roadmap Customer Experience KPI 105

The Product Coalition

SEPTEMBER 15, 2019

For new product managers or in startups with newly formed product teams, the building roadmap is their first kick at having the influence of the company direction. You might be super excited to go away for 2–3 weeks, conduct market research and come back with a colourful looking roadmap. Their immediate reaction was we cannot do this.

Framework 61

Framework Product Research User Testing Product Management 61

Product Innovation Educators

APRIL 22, 2019

Creating a product vision of the future that’s awesome for everyone. Product roadmaps are frequently used badly, almost as handcuffs for product managers. A year ago we explored roadmaps and how they should be used with Bruce McCarthy. We cover: What a product roadmap is. Who the roadmap is for.

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Roadmap Weak Development Team Vision Books 82

The Product Guy

FEBRUARY 13, 2020

Below is an overview of the main problems I ran into, along with our framework for addressing them and sustaining our innovation and growth. Low accountability Limited visions of the product by PMs. glidr) Sharing related articles Set up a Product Discovery Board (see Decision-making framework and Thematic Roadmap below).

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

The Product Coalition

NOVEMBER 23, 2021

I have defined the below dimensions as a cohesive framework. These 8 dimensions will be pillars of driving the vision and business outcomes right after the launch. The frameworks (image 1 &2) highlight the approach to take the product into the market. What are those 8 dimensions for startup onboarding strategy?

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Startups Strategy Technical Review B2B 124

Bain Public

NOVEMBER 16, 2021

As a product manager, you must have the ability to create a business-viable product vision. Not only that, but this vision needs to drive and influence others to execute and deliver the components needed to build out that vision and make it a reality. But how do you get there? This is where cross-functional trust is formed.

Product Research 52

Product Research Roadmap Research Software Feedback Software 52

Userpilot

NOVEMBER 23, 2023

Extensive market research is essential to assess the competitive landscape, identify opportunities, and shape the product vision. As roadmapping is a key part of the job, good PMs are competent users of product management applications that streamline the process. They enable PMs to apply their hard skills effectively.

Analytic Tools 88

Analytic Tools Research Software Data Visualization Product Research 88

The Product Coalition

JANUARY 31, 2023

Any vision one might have for the product will never lift off the ground unless the entire team buys in and signs off on it. A common scenario I face is when I’m questioned about the product roadmap and prioritization. Engineers want to write code to the best of their abilities. Clients want to make their own customers happy.

Customer Experience 120

Customer Experience Management Management Agile 120

ProductPlan

NOVEMBER 11, 2019

There are many ways to build a roadmap and many types of roadmaps you can make. Others dive into the specifics and make engineering teams happy since they’re so detailed. Roadmaps for sales and marketing tout new functionality and minimize the time spent on technical debt and scalability. Gather consensus around goals.

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Roadmap Data Visualization Technical Review User Testing 80

The Product Coalition

AUGUST 2, 2020

In addition to bringing engineering management strategies to help the internal team organize and execute, I also leveraged product management frameworks to drive alignment internally and externally. Coming from an engineering background, my team has a tendency to jump to solutions. What is the problem?

Data Visualization 94

Data Visualization Customer Experience Customer Satisfaction Engineering 94

Mind the Product

JUNE 14, 2019

It’s like a chance bit of customer feedback that we end up devoting a two-year roadmap to. Just as with a product, you should start with a vision. This isn’t to say everyone’s vision should be about having an ambitious career; just as valid, if not more so, would be a vision to “be the best parent I can be” or similar.

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Development Team Review Technical Review Weak Development Team Vision 140

Mixpanel

JULY 22, 2020

As an engineering leader, startup co-founder, and former PM heading up supply growth at Airbnb, I’ve learned a lot about successful goal-setting. Below, I’m sharing a framework that I’ve leveraged to set goals and effectively institute them across an organization. Why set goals. All together, it looks something like this: Mission ?

User Testing 52

User Testing Product Research Framework Data Visualization 52

The Product Coalition

MAY 1, 2018

In speaking with many product people (PMs, designers, engineers, data scientists) over the last few months?—?I’ve I’ve realized that people use the words mission, vision and strategy interchangeably. Positioning it as a Q&A for readability (and to mix things up a bit) Mission, vision, strategy?—?I’ve Not going to lie?—?I’ve

Vision 60

Vision Data Visualization Customer Experience Artificial Inteligence 60

Userpilot

APRIL 6, 2023

TL;DR An over-engineered product is more complex than it should be and it solves problems that don’t exist. Low feature adoption is one of the symptoms of over-engineering. To avoid falling into the trap, set clear and realistic objectives that are aligned with the product vision. Follow product vision.

Feedback Software 89

Feedback Software Analytic Tools Research Software User Testing 89

Bain Public

SEPTEMBER 20, 2022

Pillars intend to provide context and a framework for product roadmap planning and decision-making , which also helps product managers thoroughly consider and evaluate the initiative, pushing them to be more research and data-driven. We also recommend always having three key results! Final Thoughts.

Roadmap 52

Roadmap User Testing Product Research Document 52

The Product Coalition

MARCH 28, 2022

all the people that actually have the skills to build something (design, engineering, data science) don’t report to the product manager. The PM therefore needs to lead with vision, influence, empathy, EQ and collaboration. This is much harder than being the “CEO of the product”?—?but

Product Research 153

Product Research Product Management Product Manager Weak Development Team 153

The Product Coalition

JANUARY 8, 2019

Eisenhower Why agile teams need a product roadmap There are many discussions out there on both the importance of, and lack of importance of agile product roadmaps. I am a firm believer that an agile product roadmap is an important document for all agile teams. What purposes do product roadmaps serve for agile teams?

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Agile Roadmap Vision Customer Feedback 60

Userpilot

SEPTEMBER 29, 2023

designing screens, writing code, running tests), product management is a broader concept that encompasses strategy , vision, and product-market fit. You need a range of disciplines to bring a new product to life: Product development team: Your software engineers play an important role. Prioritize and plan a roadmap of features.

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User Testing Feedback Software Research Software Product Research 94

ProductPlan

APRIL 1, 2020

So how do product roadmaps help ensure this remains the case? Product Roadmaps for Computer Software Product Managers. Product roadmaps provide the cohesive vision and story for your product, aligning stakeholders , and illustrating how each minor improvement leads to more significant gains. Good ideas are a dime a dozen.

Feedback Software 59

Feedback Software Reporting Tools Roadmap Data Visualization 59

ProductPlan

JANUARY 8, 2019

In today’s article, we’ll discuss the agile roadmapping process. We’ll start by reviewing the objectives of roadmaps and planning for agile teams, then share some special considerations for agile roadmaps. From there, we’ll walk you through the agile roadmapping process step by step.

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Agile Roadmap Vision Software Review 64

Mind the Product

JUNE 7, 2019

You can’t hold the team accountable if YOU give them the roadmap. The use of OKRs in most companies is a mess – because it’s a framework that originated in an empowered team environment – and most companies applying it today don’t have empowered teams.

Leadership 177

Leadership Vision Framework Roadmap 177

The Product Coalition

JANUARY 10, 2019

The most popular frameworks, like agile, are more about the general approach your office takes. The Jobs To Be Done Framework (JTBD, for short) is different. Explaining the Jobs to Be Done Framework What is business? Let’s look at the theory behind the Jobs To Be Done framework. Anything else is just a hobby.

Framework 60

Framework Research Software User Testing Feedback Software 60

The Product Coalition

JUNE 24, 2020

a PMM or Strategic PM is more likely to deal with users, and a Technical PM is more likely to deal with a solution architect or DevOps engineer), but it is extremely important for all. The stakeholders you deal with will change (e.g. The final core attribute/skill I will mention is empathy. Use technical knowledge to solve business problems.

Research Software 148

Research Software Analytic Tools Product Research User Testing 148