Mironov Consulting

DECEMBER 31, 2019

Each functional group wants to hire in its own image: Sales wants someone very sales-y, Engineering wants a developer who still codes, Marketing wants a pure-play messaging/positioning expert, Finance wants accurate 5-year forecasts. No candidate survives our interview process.

Artificial Inteligence 52

Artificial Inteligence Finance Leadership B2B 52

Intercom, Inc.

NOVEMBER 14, 2018

As you can see in the chart above, we segment inbound leads by business type – small business, mid-market and enterprise – to ensure we’re delivering the right number of leads to each of our teams. Are you seeing a handful of large churn events or many small churn events across your customer base?

Data Visualization 188

Data Visualization Outbound Inbound KPI 188

The Product Coalition

JANUARY 12, 2023

Digital transformation is an ongoing process, not a one-time event, as companies must continually evaluate their operations and processes to find ways to incorporate the latest digital tools. To ensure that cultural transformation initiatives are successful, organizations must focus on creating a positive workplace culture.

Artificial Inteligence 126

Artificial Inteligence Data Visualization Analytic Tools Research Software 126

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. But I find they don’t map well to enterprise companies.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Business of Software Conference

SEPTEMBER 7, 2022

Developing great product people Developing the team Displaying PDF files and Medieval History Doing the right thing Doom3 DXP Ecosystem Building Education Entering new markets Enterprise Data Enterprise Software (Higher Ed) F1 Forging stronger teams in a remote work place. Remote-first. Unsubscribe any time. It is yours.

Research Software 10

Research Software Feedback Software User Testing Data Visualization 10

Alchemer Mobile

NOVEMBER 10, 2022

Unify data and simplify partner integrations with enterprise-class security and reliability. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. When a mParticle customer creates an event in their app, the events forward to Apptentive. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Business of Software Conference

FEBRUARY 16, 2021

And then we, we started to sell like big enterprises. 11:22 Mark: And were you considering equity finance at the same time? 19:57 Mark: And what can you say about that, in terms of kind of finances of the business when you were raising? Virtual Events. And you can do it at a much better interest rate. Was it profitable?

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Intercom, Inc.

NOVEMBER 17, 2022

I worked in healthcare, finance, media, in education. I’ve learned how enterprises work, how they make decisions and purchases, how each job has its role in a corporation, and how everybody operates. You learn how to be very political to create alliances that allow you to climb up. It teaches you some bad habits as well.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

Userpilot

MAY 22, 2024

This enterprise agility platform offers real-time customer intelligence for personalized engagement. It helps mid and enterprise-level SaaS product teams to hack product-led growth. Enterprise. However, the platform’s pricing structure may be prohibitive for smaller enterprises. Enterprise. Customer.io.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

eG Innovations

AUGUST 4, 2022

Enterprise grade products and native cloud monitoring (e.g., Enterprise grade products and native cloud monitoring (e.g., In a large enterprise, a monitoring tool that provides visibility into the different network, server, and application tiers can collect millions of metrics. Static Thresholds. Dynamic Thresholds.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Intercom, Inc.

OCTOBER 16, 2019

“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Enterprise Level ($100,000 +).

Strategy 195

Strategy Customer Experience Inbound User Testing 195

DISQO

AUGUST 10, 2015

In the grand scheme of things, product management is a new field with relatively few dedicated conferences and events. Note to reader: If you like this list, head over to our new page dedicated to curating product management events and conferences like these! Last year’s speakers included Martin Chavez, CIO of Goldman Sachs. <code/commerce>

Events 40

Events User Testing Product Research Data Visualization 40

DISQO

AUGUST 10, 2015

In the grand scheme of things, product management is a new field with relatively few dedicated conferences and events. Note to reader: If you like this list, head over to our new page dedicated to curating product management events and conferences like these! Last year’s speakers included Martin Chavez, CIO of Goldman Sachs. <code/commerce>

Events 40

Events User Testing Product Research Data Visualization 40

DISQO

AUGUST 10, 2015

In the grand scheme of things, product management is a new field with relatively few dedicated conferences and events. Note to reader: If you like this list, head over to our new page dedicated to curating product management events and conferences like these! Last year’s speakers included Martin Chavez, CIO of Goldman Sachs. <code/commerce>

Events 40

Events User Testing Data Visualization Product Management 40

Atlassian

JANUARY 27, 2022

Wins for enterprise customers. Cloud Enterprise editions of our products now meet some of the most stringent compliance standards in the world, including those of the European Banking Authority (EBA) and Germany’s Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin). Forrester Wave, Enterprise Service Management Q4 2021.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

The Product Coalition

FEBRUARY 15, 2021

And just relabeling the positions of the old middle management rarely works. Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise? sales, marketing, customer care, finance, HR…?—?no The exercise works for everyone?—?sales,

Agile 174

Agile Startups Technical Review Software Review 174

Intercom, Inc.

OCTOBER 31, 2019

Dee: And you’ve worked in the industry for more than 22 years, so you have an incredible insight into the expansion of cloud networks, enterprise and data center technologies. The same thing is true with calendar events distributed over email. They don’t know about the information that is going to be discussed in an event.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

Userpilot

FEBRUARY 22, 2023

Retained users become loyal customers who’ll spread positive word of mouth to their networks. However, it’s a different picture for B2B organizations – with enterprise accounts, there could be many users for one account. To ensure your SaaS makes a profit, you need to retain customers past the payback point.

Analytic Tools 95

Analytic Tools Customer Experience Customer Feedback Data Visualization 95

Userpilot

JANUARY 26, 2023

They act as brand spokesmen – go out of their way to support you, spread positive word-of-mouth , and drive referrals, helping fuel the company’s growth. In contrast, if your NPS score is positive, it means you have more fans than dissatisfied customers, which is already a good start. What is a good NPS score?

Data Visualization 98

Data Visualization Customer Feedback Feedback Software Analytic Tools 98

Business of Software Conference

AUGUST 30, 2019

After this talk, you’ll understand how the ‘jobs-to-be-done’ theory helps SaaS companies create effective positioning — and a proven, step-by-step process for uncovering your best customers’ ‘job-to-be-done’ Video, Slides, and Transcript below. Upcoming Events. BoS USA 2019 BoS Europe 2020.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Business of Software Conference

AUGUST 1, 2019

On joining Venture Capital firm Warburg Pincus in 1988 he built their IT Investment practice, which focussed heavily on Enterprise Software. Bill Janeway (Partner & Senior Advisor, Warburg Pincus) – The Rise & Fall Of Enterprise Software from Business of Software Conference. Upcoming Events.

Analytic Tools 10

Analytic Tools Reporting Tools Software Review Enterprise 10

The Product Coalition

MARCH 6, 2023

It is very hard to plan, distribute, and manage finances for such excursions. 30% of employees would accept roles with a lower salary if the position offered more opportunities to travel. The finance department will love you. Assume that 20 individuals need to book their trips to upcoming events.

Reporting Tools 100

Reporting Tools Travel Systems Review Data Visualization 100

Gainsight

JUNE 10, 2021

Every year we are astounded by the attendance at Gainsight’s Pulse events. As the world began to open back up, we were excited to see our Pulse Everywhere conference evolve into a hybrid event. RD also devised a Revenue Defense Committee with executive representation from CS, Finance, and Operations. Congratulations!

Feedback Software 52

Feedback Software Reporting Tools Customer Communications Data Visualization 52

Mironov Consulting

SEPTEMBER 23, 2023

 When we can sign 50 mid-sized deals with less energy than 4 big ones, we can reject the “MegaCorp demands that we implement X” hostage-taking that’s so prevalent in enterprise software.   Should Finance carefully track true ARR and services work on existing deals?  Should

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

ProductPlan

APRIL 23, 2019

Enterprise. Enterprise. Sales is selling it, customer service supports it, engineering is building it, QA is testing it, marketing is positioning it, and finance is counting the money it brings in. We do deep dives on new products and talk about current events which are affecting the company. Enterprise IT Roadmap.

Feedback Software 65

Feedback Software Research Software Product Management Product Manager 65

Intercom, Inc.

FEBRUARY 1, 2018

How did you get yourself into that position? Imagine retail companies, agricultural companies, event companies. As Slack expands into a larger enterprise product, you have to start appealing to groups of people and types of roles and industries that aren’t in that really early adopter group. It was very successful.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Userpilot

JANUARY 15, 2021

Although it is hackable to a certain extent with Tag Manager, the fundamental point remains: Google Analytics relies on anonymized traffic rather than event-based tracking that is linked to a single user ID. The best product analytics tools will let you track and measure almost any kind of in-app event. From day one, it’s all there.

Data Visualization 90

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 90

Roadmunk

OCTOBER 5, 2017

For P2, we write positioning and a narrative, but won’t necessarily create a dedicated video (so the story is told through a limited set of channels). You mentioned how you’re specifically responsible for the narrative and positioning. Whereas at a large enterprise like Salesforce, there are 3 releases each year.

Product Marketing 55

Product Marketing Marketing Product Research Research Software 55

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. If support teams are focused on arguing with the finance department, that leaves very little time to improve how they deliver exceptional customer service.

User Testing 168

User Testing Weak Development Team Customer Experience Customer Feedback 168

Business of Software Conference

FEBRUARY 10, 2020

With a background in chemistry and pharmacology and being an MIT MBA with a focus on finance and economics, Isa’s corporate career started at Pfizer where she was a chemist and data scientist before moving to JP Morgan Chase. Upcoming Events. We actually started out in the work in the strictly enterprise software.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Business of Software Conference

MARCH 24, 2021

I graduated with a degree in finance, I didn’t want to work at a bank. That wasn’t my, I don’t know, I just got a degree in finance because I felt like I could I was good at it. Upcoming Events. And we were doing website design. And I was doing that because that’s all I knew how to do.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

ProductBoard

JANUARY 29, 2019

Product management conferences and events are an excellent way to learn product management best practices and network with your fellow product managers. We also grouped conferences by continent so you can quickly find the events near you. The Product Event 2019. The Product Event 2019. Table of Contents.

Research Software 74

Research Software Feedback Software Product Research User Testing 74