Userpilot

MAY 8, 2024

Also, it helps you make data-driven product development decisions instead of relying on guesswork. Based on the insights, you can inform your future product development. A comprehensive customer needs analysis can help you make data-driven decisions for product design and development. Book a demo now to get started. Measurable.

Customer Feedback 87

Customer Feedback Data Visualization Customer Experience User Testing 87

ProductPlan

MAY 22, 2020

It’s not necessarily bad when product management adapts to each company’s specific needs. Below is the discussion Melissa Perri had with John Cutler and Jim Semick on why teams that are scaling need product ops. Processes & Practices: The more product teams grow and multiply, the less homogenous they get.

Data Visualization 127

Data Visualization User Testing Weak Development Team Customer Feedback 127

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. Nico joined me on Inside Intercom this week, where we discussed everything from the three stages of company growth to how growing companies can address new markets.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. Onboarding, but make it remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

eG Innovations

FEBRUARY 18, 2021

What is ‘Enterprise Class’? Enterprise class’ is a buzzword that refers to applications that are designed to be robust, flexible, and scalable for deployment by a large organization. When any product is developed, there are assumptions made. Powerful enough to scale up along with the needs of the business using it.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Enterprise 52

The Product Coalition

JULY 13, 2022

In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. Best teams on a budget who need the basics. So if you’re a mobile app team, consider using a mobile-first analytics platform. What is FullStory used for?

Data Visualization 109

Data Visualization Analytic Tools Feedback Software Reporting Tools 109

Pragmatic Marketing

OCTOBER 18, 2019

A Three-Question Process for Product Team Success. How do managers take what their teams have learned and turn it into something tangible? How do those team members take that knowledge and apply it to their roles? Listen in as we discuss Lori’s three questions that include: What is my market opportunity?

Weak Development Team 70

Weak Development Team Automotive Feedback Software Research Software 70

Pragmatic Marketing

OCTOBER 18, 2019

A Three-Question Process for Product Team Success. How do managers take what their teams have learned and turn it into something tangible? How do those team members take that knowledge and apply it to their roles? Listen in as we discuss Lori’s three questions that include: What is my market opportunity?

Weak Development Team 70

Weak Development Team Automotive Feedback Software Research Software 70

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. The skill of running effective user interviews is key to defining your target users, finding product-market fit , growing your product, figuring out what to build next — or just simply understanding how users perceive your product.

User Testing 119

User Testing Customer Feedback Customer Experience Data Visualization 119

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Mixpanel

MAY 3, 2019

Throughout his career, Al has focused on helping companies develop and execute digital strategies to grow their business and stay ahead of the curve. Developing a mobile product is a daunting task. This Growth process is ongoing and ever-evolving, requiring your team to continuously iterate. Poor Data Integrity.

Weak Development Team 53

Weak Development Team Analytic Tools Agile Strategy 53

Mixpanel

JANUARY 3, 2022

As data-driven product development continues to balloon in popularity, so does the need for accurate and sophisticated implementation of analytics tracking in software products. From the perspective of many engineering teams, product analytics is treated as a second-class citizen. Spearhead a slick analytics implementation.

Analytic Tools 59

Analytic Tools Data Visualization Engineering Weak Development Team 59

The Product Guy

FEBRUARY 27, 2020

At JCDecaux, I led the development of an information kiosk for airport passengers. Passengers are also able to view hotel information and use the devices to speak to the sales team of the hotel. In addition, choosing the wrong product management framework added to the failure of the launch.

User Testing 167

User Testing Weak Development Team Product Research Customer Experience 167

The Product Coalition

MARCH 23, 2022

I apply this lens to a startup that develops solutions in the health-tech market. While this article focuses on startups in B2B markets, we can extend it to B2C and B2B2C, while some considerations might be different. The startup hacks a PoC to determine the viability of the solution.

Startups 125

Startups Fractional CTO Technical Review Software Review 125

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Userpilot

APRIL 30, 2024

Wondering what a marketing growth strategy is? From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Market penetration is about increasing existing market share with existing products. Let’s get to it.

Analytic Tools 99

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 99

Mind the Product

JULY 6, 2018

Failing is an eventuality in software development. Product managers are asked to look after all facets of a product’s development, from conception to launch. Deploying and launching is easier than ever before, so we are encouraged to just get to market. Not only do we fail, we are encouraged to fail iteratively.

Research Software 92

Research Software User Testing Product Management Product Manager 92

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. She coaches teams on how to collect meaningful customer input and use it to make product decisions on a daily basis. Partnering up with adjacent teams to improve continuous discovery.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Tyner Blain

NOVEMBER 1, 2023

How we talk about what we choose to do sets our teams up for success. When developing a product strategy, we are not only activating our teams to go “in that direction” but also establishing “how far to go.” When teams are disconnected from the development of outcome hypotheses, they are disempowered.

Feedback Software 64

Feedback Software Customer Feedback Customer Experience User Testing 64

Intercom, Inc.

NOVEMBER 20, 2018

Define your marketing personas. To do this it is necessary to create marketing personas that represent your ideal prospect or match your ideal customer profile. It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

ProductPlan

OCTOBER 6, 2022

Throughout my experience, I’ve used many frameworks and tools to support the research and discovery process. To fully realize this and empower product teams to change the world through their products and the people they serve, ProductPlan is more than roadmapping. and says, “Sorry that I’m late. It’s been a crazy week.”,

Product Research 88

Product Research User Testing Research Software Feedback Software 88

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. Although she was a product manager, she’d experienced sales first-hand growing up and had spent many hours studying revenue teams.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

Gainsight

JULY 13, 2021

For example, you can scale your CS team directly to support your growing customer base. Putting customer success at the core of your business allows you to deliver personalized engagement to all of your customers at scale while also giving your team time to focus on activities and accounts driving significant impact for your business.

Weak Development Team 40

Weak Development Team User Testing Webinar Customer Experience 40

Userpilot

MAY 14, 2021

They make a good impression on your customer, and the insights gathered, if filed correctly, can be useful for your product and marketing teams. If you’re a new product marketer , it might be tempting to try to include every question under the sun in your onboarding survey. What should be included in an onboarding survey?

Onboarding KPIs 52

Onboarding KPIs Feedback Software Product Research Data Visualization 52

The Product Coalition

APRIL 6, 2020

There’s much uncertainty, but it’s likely that for a number of years markets will cool down, investments will dry up, customers will clamp down on spendings, and lots of people will be unemployed. For most companies it’s bad news?—?the the markets dry up, and things that worked before stop working. The GIST Framework ?—?Goals,

Customer Experience 78

Customer Experience Development Team Review Systems Review Workshop 78

PMLesson's Ace the PM Interview

JULY 13, 2020

From R&D to marketing, sales, and logistics, PMs operate in ambiguity. Bachelor’s in Marketing, an MBA, or a technical degree depending on which company you’re targeting.) Leading a diverse team. Scaled Agile POPM If you’re familiar with Lean and/or Agile frameworks, you’re probably familiar with Scaled Agile.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Userpilot

JANUARY 31, 2023

Your product messaging strategy starts right at the beginning – and from there, the process involves weaving a consistent narrative (all the way through to error messaging, FAQs, and how your support team responds to queries). As you’d expect, a poor signup flow can dramatically impact the whole client onboarding experience.

Onboarding KPIs 95

Onboarding KPIs User Testing Analytic Tools Feedback Software 95

Intercom, Inc.

NOVEMBER 21, 2019

No one knows this better than Sprout Social’s Director of Marketing Strategy, Tara Robertson. Tara joined the company in 2017 and has been instrumental in helping the company scale and retain more customers through a unique customer-centric approach to marketing. . A different approach is the Jobs-to-be-Done framework.

Customer Experience 34

Customer Experience User Testing Customer Feedback User Friction 34

Department of Product

OCTOBER 23, 2022

Product Principles – Examples for Product Managers Make decision making easier with inspiration from top product companies Product principles are used by product teams to help guide decision making. Yes, we’re B2B but are we targeting small businesses or enterprise? What colour should our homepage CTA buttons be?

Research Software 52

Research Software Product Research Product Management Product Manager 52

Amplitude

NOVEMBER 16, 2018

That meant we had plenty of money to run experiments and invest in high-quality work, as well as in developing the next generation of creative talent. T: In the State of the Digital Nation 2020 , you talk about the importance of helping with growth strategies and data-driven marketing.

Weak Development Team 65

Weak Development Team Data Visualization Consulting Startups 65

ProductPlan

JULY 23, 2019

Of course, product managers say ‘no” all the time, but it’s usually to bad ideas or things requiring resources that are simply unavailable. The harder part is shooting things down that aren’t bad at face value, but don’t match up with the strategy, vision, and timeline of the overall product.

Vision 63

Vision Weak Development Team User Testing Product Research 63

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales. And rightly so.

Research Software 52

Research Software User Testing Product Management Product Manager 52

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Trend analysis tracks patterns and trends in user behavior, preferences, and market dynamics.

Analytic Tools 76

Analytic Tools Data Visualization Feedback Software Research Software 76

Hutwork

MARCH 9, 2018

You may be an entrepreneur creating SaaS platforms or a product manager for an enterprise. The Power of the Elastic Product Team—Airbnb’s First PM on How to Build Your Own. Learn how Airbnb created an elastic product team that helped them get to where they are today. Learn why poor prioritization happens. 16 No No No.

Article 82

Article Feedback Software Research Software User Testing 82

ProductPlan

FEBRUARY 4, 2020

The Good, the Bad, and the Necessary. The survey also found some key differences between product management in an enterprise environment and small-to-medium-sized businesses (SMBs). Their biggest challenge is setting roadmap priorities without having the desired amount of customer or market feedback (27%). No job is perfect.

Product Research 46

Product Research Product Management Product Manager Data Visualization 46

ProductPlan

FEBRUARY 24, 2021

As a product marketer working for ProductPlan, you could argue that any competitive analysis I write about these two platforms will be biased. They can use these templates as a framework for how their own roadmaps could be built and function as a great jumping-off point. Before we go any further, a quick note on objectivity.

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52