The Product Coalition

SEPTEMBER 4, 2020

I redesigned the internal and public web properties and was promoted into my first “product leadership” role. I became director of communications, leading the development of intranets and web applications. From Startup to Enterprise A job at a startup means a lot of responsibility. With over 300 people in total?—?50–60

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

Mironov Consulting

JUNE 27, 2020

That might seem obvious or naïve, but recent conversations with several B2B/enterprise clients suggest that it’s actually controversial. For context, enterprise tech companies tend to have a small number of large deals each quarter that really matter. ( Expect account-level distrust, bad blood, and a search for who’s to blame.

User Testing 137

User Testing Customer Experience Weak Development Team Enterprise 137

The Product Coalition

MARCH 18, 2022

Around that time, a healthy startup should have established: A solid team A great product/service with at least one core value proposition A base of loyal and highly satisfied customers Once the founder sees good traction with 50+ enterprise customers and/or thousands of users, they face a dilemma.

Customer Experience 191

Customer Experience Onboarding KPIs User Testing Customer Feedback 191

Mironov Consulting

MAY 16, 2020

A topic that’s come up several times recently in my product leader coaching sessions: how much to delegate to the (individual contributor) product managers on our teams – including different ways of building product skills and balancing personal empowerment against good results. ” But we need good results, not just less work for me. .”

Weak Development Team 145

Weak Development Team Product Research User Testing Customer Experience 145

Intercom, Inc.

JULY 28, 2022

Sanj started working at Salesforce back in 2005, when the company had around 1,000 employees and a few hundred million in revenue, and he was a part of its growth for 14 years, holding several leadership positions in multiple markets in EMEA. Since leaving college, I knew I wanted to work in technology, in a sales or go-to-market position.

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

Gainsight

OCTOBER 16, 2018

Nowadays, I don’t hear many stories about servant leadership in the media. I could go on about the very different narratives of leadership that are told nowadays—carrying themes like narcissism, greed, materialism, workaholism, sociopathy, mental illness, and others—but those have been well documented elsewhere.

Leadership 65

Leadership Weak Development Team Feedback Software Software Review 65

Mind the Product

NOVEMBER 27, 2017

Observations of a B2C startup product manager working in enterprise. A startup, finding its feet and learning how to stand, should by certain logic be less wise, less capable and less developed than its older, wiser counterparts. I once heard an anecdote about a very young child being told a story about a very old man.

Enterprise 91

Enterprise Startups Customer Experience Product Management 91

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

The Product Coalition

AUGUST 23, 2023

A purpose we could share with the company’s leadership team, customers, and those working on the product. For product teams, the why and purpose behind the product comes in the form of a meaningful, inspiring, yet achievable north star. Purpose motivates customers, stakeholders, teams, and companies. Are you in yet?

Weak Development Team 132

Weak Development Team Customer Experience Technical Review Customer Feedback 132

Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. Let’s call it the software development deli counter problem. I’m exaggerating, of course.

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

The Product Coalition

JULY 6, 2022

Fifteen years ago Ben Horowitz published his now famous memo, “G ood Product Manager/Bad Product Manager ” in which he posits that “A good product manager is the CEO of the product”. A bad CEO takes the credit and passes on the blame. This is a classic leadership trap that many leaders (not just CEOs) often fall into.

Data Visualization 108

Data Visualization Weak Development Team Technical Review Software Review 108

Mironov Consulting

DECEMBER 5, 2023

  We could conceivably do this by raising prices; opening new geographic markets; expanding the current product line; building and launching a new e-commerce business alongside our enterprise CRM business; getting the ticket concession for Taylor Swift’s next tour; or inventing cold fusion to save the planet. ” What To Do?

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Myths that an organisation tells itself can act as a reality distortion field that masks failing products and poor return on investment. Value Proposition.

Reporting Tools 139

Reporting Tools User Testing Research Software Product Research 139

Mind the Product

DECEMBER 11, 2017

I redesigned the internal and public web properties and was promoted into my first “product leadership” role. I became director of communications, leading the development of intranets and web applications. From Startup to Enterprise. Designers vs Developers. Tension between designers and developers was palpable.

Weak Development Team 84

Weak Development Team Systems Review Customer Experience Software Review 84

The Product Guy

FEBRUARY 27, 2020

At JCDecaux, I led the development of an information kiosk for airport passengers. Passengers are also able to view hotel information and use the devices to speak to the sales team of the hotel. Feasibility risk impacts the capacity of the team to build the product given time, skills and technology constraints.

User Testing 167

User Testing Weak Development Team Product Research Customer Experience 167

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

The Product Coalition

MARCH 23, 2020

From objectives to roadmap, the strategy behind product development?—?Part large enterprise tech companies meant to connect between the company’s goals, the department’s, the team’s and even personal goals over a specified period of time. This framework, which is widely common in medium?—?large

Weak Development Team 78

Weak Development Team Roadmap KPI Strategy 78

Product Management Unpacked

APRIL 25, 2019

This is where you need to establish yourself, your leadership style and your presence. I first saw this method enacted when I was a young product leader at a publicly-held enterprise software company. Strengths/Weaknesses). Your first 100 days in your new product leadership position sets the tone. Opportunities/Threats).

Banking 148

Banking Feedback Software Weak Development Team Customer Feedback 148

Mironov Consulting

OCTOBER 7, 2020

One destructive side effect of this misunderstanding can be repeatedly changing the #1 top priority part-way through development, before there’s much to show the world but after spending significant discovery/design/architecture/development time on the previous #1 top priority. So something new becomes the #1 top priority.

Reporting Tools 137

Reporting Tools Weak Development Team Customer Experience Product Research 137

The Product Coalition

JUNE 18, 2023

It took me time to understand that I need to present myself as a product leadership coach and product strategy expert rather than a consultant. With sales-led, which is also a bad name, the model means giving each customer exactly what they want and following the money. That’s the whole reason VCs invest in startups.

Naming 130

Naming User Testing Feedback Software Weak Development Team 130

The Product Coalition

SEPTEMBER 10, 2019

How I Learned to Lead a Cross-Functional Product Team with Limited Resources For product managers, especially those at large organizations confident in their market position, it seems normal to have a permanent team (or even several teams), ready to serve and execute any request on demand. Buckle up, here come my principles!

Weak Development Team 60

Weak Development Team Analytic Tools Data Visualization Customer Experience 60

ProductPlan

MARCH 23, 2023

Product strategy helps with feeling overwhelmed because it Helps your product team see how your product contributes to your company’s goals. Given that product strategy provides product teams with so much guidance, why does it seem like your product strategy is more reactive, and is that ok? Guides your product decisions.

Product Strategy 59

Product Strategy User Testing Feedback Software Strategy 59

The Product Coalition

MARCH 11, 2020

The roadmap is much more than a directive document that tells teams what to do by when. It is ideally a galvanizing document to drive vision, bring teams into alignment and commitment, and lead them and your customers to your future, promised destination. You own it, but many other teams are gunning to influence it daily.

Roadmap 78

Roadmap Weak Development Team User Friction Document 78

ProductPlan

OCTOBER 1, 2020

The goal is to help product teams “rise above the day-to-day slog and truly think through what makes a successful Product and how to make it happen.”. This conference is dedicated to helping SaaS executives, founders, and entrepreneurs of enterprise software companies ramp up their subscription revenue. Agile Leadership Summit.

Research Software 89

Research Software Onboarding KPIs Technical Review Agile 89

ProductPlan

SEPTEMBER 9, 2019

From the outside, a Product Manager (PM) is a resolute individual responsible for completing a product’s development. Product management leadership requires an ability to support their teams to victory! What are the 4 Phases of a Successful Product Team One-on-One? Again, this is a sign of poor team planning.

Weak Development Team 52

Weak Development Team Construction Feedback Software Certifications 52

The Product Coalition

MAY 17, 2019

The product team : This is the close-knit team that build the artifacts used to evolve the product (green layer). Ideally, this is a cross-disciplinary team working closely together in an iterative/agile kind of way. Culture and rituals are key here: A safe culture is required for such teams to exist and operate efficiently.

Weak Development Team 60

Weak Development Team Product Research Product Management Product Manager 60

The Product Coalition

JANUARY 16, 2022

As a product leader who is creating this roadmap, you need to treat it as a compass and plan not only for your team and the technology team but rather as the direction that the entire company needs to go in. So, having a great platform but poor content won’t really help them. if you fail, what would you have done wrong?

Roadmap 153

Roadmap Data Visualization Customer Experience User Testing 153

The Product Guy

APRIL 9, 2019

The challenge to the product managers is to translate these into a more functional plan for our engineering team. We perceive strategy from the management as the gospel – Usually the opposite, a good leadership team usually expects the individual contributors to provide iterative feedback. Simple task, right? First Attempt.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Mind the Product

AUGUST 23, 2018

Product managers are only hired after the innovation or startup teams get concepts or funding approved. This means that product managers are thrust into developing a product or service concept they had no part in creating. A product manager is the leader and glue for the development team, from concept to launch.

Weak Development Team 118

Weak Development Team Product Management Product Manager Technical Review 118

BrainStation Product Management

NOVEMBER 27, 2018

From the production of Red Dead Redemption 2 to the Adidas Yeezys, Product Managers (PMs) are an increasingly important component to the product development process, acting as the “ glue that binds user experience with technical and business requirements. ”. Know Your Industry and Develop a Diverse Skill Set.

Product Management 68

Product Management Product Manager Weak Development Team Certifications 68

People-First Product Leadership

MARCH 4, 2024

How would you approach working with new team members in a different country, specifically to grow empathy and connection, due to cultural differences? Even though it is a large enterprise, you can apply these tips within any size of company. Starting a community of practice I joined Pearson to create the Future Technologies team.

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. She coaches teams on how to collect meaningful customer input and use it to make product decisions on a daily basis. Partnering up with adjacent teams to improve continuous discovery.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Pragmatic Marketing

JULY 2, 2019

Event marketing is a cornerstone for any business or enterprise that hosts events, regardless of size. Establishing and developing relationships. Brand credibility and thought leadership. Poor communication is one of the most common mistakes in event marketing. Building brand affinity. Increasing leads. Increasing ROI.

Events 70

Events Marketing Customer Experience User Testing 70

Pragmatic Marketing

JULY 2, 2019

Event marketing is a cornerstone for any business or enterprise that hosts events, regardless of size. Establishing and developing relationships. Brand credibility and thought leadership. Poor communication is one of the most common mistakes in event marketing. Building brand affinity. Increasing leads. Increasing ROI.

Events 70

Events Marketing Customer Experience User Testing 70

Mironov Consulting

DECEMBER 31, 2017

I strongly advocate a “portfolio pie” model of prioritization, to avoid putting all of our development eggs into the feature basket. Especially in enterprise/B2B, sales teams may have only a handful of major active accounts, each carrying a lot of revenue. More here.)

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

Gainsight

APRIL 15, 2019

And in our 20/20 strategy, we introduce a particular focus on the most important partner in driving enterprise-wide CS—Product teams. Human-First Leadership. Enterprise track: Delivering customer success in an enterprise company is easier said than done. At Pulse, we’re going to explore many questions.

Customer Experience 81

Customer Experience User Testing Customer Feedback Product Research 81