Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Play video tutorials directly in-app.

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Feedback Software Analytic Tools Research Software Data Visualization 103

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. Product Marketing tools that can add real value to your business do exist, but finding the right software in such a noisy environment can be challenging. Product Marketing Tools Overview. Ready to dive in?

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Analytic Tools Feedback Software Data Visualization Research Software 98

Split

JULY 27, 2023

Overview of Feature Toggles in Start-Up and Enterprise Environments Feature toggles bring great value to both enterprise businesses and startups, allowing developers and product teams to deploy features quickly, test them in production, and easily roll them back or disable them when needed. Another advantage is cost savings.

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Feedback Software Software Review Systems Review Technical Review 52

The Product Coalition

DECEMBER 27, 2022

The crypto market is not unfamiliar to the ever-growing NFTs! The NFTs, or the Non-Fungible Tokens, first appeared in the market in 2014 and have constantly been evolving ever since. This development of the NFT market can be divided into two categories and is described in detail below.

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Data Visualization Technical Review Systems Review Software Review 115

Userpilot

SEPTEMBER 21, 2022

A knowledge base typically contains frequently asked questions (FAQs), videos, and how-to articles. There are numerous knowledge base tools in the market. Also referred to as a help center, a knowledge base may house how-to articles, video tutorials, and FAQs (frequently asked questions).

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Analytic Tools Feedback Software Reporting Tools Data Visualization 98

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. Next in the pre-release stage, you are helping to prepare marketing materials and user-facing documentation so your product is successful upon release. A day in the life of Kevin Wei, an enterprise product manager.

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User Testing Enterprise Data Visualization Product Research 52

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Signup to be a Mentor Today!

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Analytic Tools Research Software Enterprise Startups 60

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

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Research Software UX Feedback Software User Testing 89

Userpilot

JUNE 9, 2022

Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. If you’re considering Userlane vs. Walkme for user onboarding in mid-market SaaS – a much better alternative for you will be to go for Userpilot or Appcues instead.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Intercom, Inc.

JANUARY 28, 2020

Enter GetAccept , the all-in-one platform for B2B sales teams that brings video, live chat, proposal design, document tracking and e-signatures together to simplify the life of a sales team. And to keep track of everything, GetAccept has been using Intercom across its support, sales, and marketing teams to drive faster growth.

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Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. Survey your users, review your support tickets, and examine your usage data to see what’s causing friction and pushing customers away. It can include FAQs, tutorial videos, step-by-step guides, or help articles. Inviting users to leave a review on G2.

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Analytic Tools Feedback Software Research Software Customer Experience 99

Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. This depends on your use case.

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Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

OCTOBER 17, 2023

There are nine types of customer insights you can collect, and they include: Market research data to identify gaps, competitive advantages, growth areas , and, most importantly, the needs of your customers. Competitor reviews to identify where your competitors are delighting or disappointing their audience.

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Data Visualization Analytic Tools Research Software Feedback Software 103

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

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Feedback Software Reporting Tools Customer Experience Weak Development Team 223

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

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Feedback Software Analytic Tools Technical Advisors Strategy 148

Iteratively Blog

MARCH 15, 2020

Apache Kafka), distributed systems, and much more. ? Data Elixir is one of the top newsletters in the market sharing the best articles on machine learning, data visualization, analytics, and strategy. It begins with an Editor Picks section and quickly moves onto listing a bunch of data science articles and videos. 4 Data Elixir.

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Data Visualization Analytic Tools Research Software Technical Review 101

The Product Coalition

APRIL 6, 2020

There’s much uncertainty, but it’s likely that for a number of years markets will cool down, investments will dry up, customers will clamp down on spendings, and lots of people will be unemployed. the markets dry up, and things that worked before stop working. We ask you to keep calm and to follow the plans you are given diligently.

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Customer Experience Development Team Review Systems Review Workshop 78

The Product Coalition

MAY 3, 2020

Whether you are a freelancer, a home-bird entrepreneur, an enterprise, or a budding start-up, the need for a strong social media presence is inevitable, for obvious reasons. This article is a review of a newbie platform, Ubercircle. starter, standard, premium, medium business, large business, and enterprise.

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Research Software Reporting Tools Startups Customer Experience 88

The Product Coalition

MARCH 29, 2018

Work with product marketing to craft and validate. Create short feedback loops with sales when you test pricing in the market. No identifiable need in market or solution doesn’t match market need. Enterprise clients = complex org structures and processes. The fewer competitors offering solutions, the better.

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Development Team Review Weak Development Team Feedback Software Product Research 113

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. Wayne from Marketing thinks…. Strategy 2 — Systems.

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The Product Guy

SEPTEMBER 27, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales.

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Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales.

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Analytic Tools Research Software CTO Coach Fractional CTO 142

Userpilot

MARCH 17, 2022

A resource center works well in this situation because it can include: in-app video tutorials, access to written learning resources (guides, documentations, business systems, etc.), Some users may prefer short video tutorials, while others find it easier to learn from interactive walkthroughs. Platformly in-app video.

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Analytic Tools Feedback Software User Testing Customer Experience 105

Userpilot

SEPTEMBER 5, 2022

It fits as a training program because it includes multiple leadership sessions and coaching for your staff on implementing, using, and improving customer success systems. Cross-functional communication with sales, marketing, operations, and product team members. Duration: 2 hours of video content. Executive business reviews.

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User Testing Customer Experience Customer Feedback Certifications 98

eG Innovations

NOVEMBER 30, 2021

With an increase in market share, it’s one of those applications that you either expect an organization to be already using or planning to deploy out to their environment sooner rather than later. HDX Optimization for Teams allows you to deliver 720p high-definition video calls at 30fps through your Virtual Apps and Desktops solution.

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Reporting Tools Data Visualization User Testing Software Review 52

Usersnap

AUGUST 19, 2019

A common way to improve efficiency across the business is by creating systems. Collaboration software is the ideal system that helps clients and web agencies to communicate, collaborate, share files and solve various issues on the fly. Enterprise self-hosted plan starts at $960 per year for five users. How much does it cost?

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Web Development Web Developers Feedback Software Reporting Tools 76

Andrew Chen

DECEMBER 10, 2018

Content marketing. The origin of the Michelin Guide and why content marketing still works. Why video is big, and will get even bigger. If the below deck is the macro view of how I’m looking at markets, industries, and technologies, then the metrics deck gives my POV on how to diligence each company.

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User Testing Startups Technical Review Customer Experience 100

eG Innovations

JULY 4, 2019

Citrix administrators often struggle with managing logon times effectively, mainly due to the complexity of their environments and the various components that need to be performing optimally. User connections and application launch can fail due to a problem user-side, server-side, or somewhere in the middle.

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Reporting Tools Technical Review Systems Review Customer Experience 89

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Using the unique Driven Actions system (pictured above) you can set action triggers for different elements of the tour. The frameless videos look great! Pros of Userpilot.

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Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

APRIL 16, 2024

Userpilot pricing starts at $249/month for the entry-level plan but also offers enterprise packages. Without a doubt, WalkMe is one of the pioneers in the whole digital adoption platform market. WalkMe pricing WalkMe currently uses a quote-based system on its pricing page and doesn’t list the actual cost of plans or add-ons.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Customer segmentation : Segmenting customers lets you customize marketing and product efforts. For example, track user actions post-app launch or video viewing. Let’s get started!

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Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

The Product Coalition

SEPTEMBER 23, 2022

Four years ago, Toyota partnered with analytics firm Lucidity to track marketing campaigns. The technology paid off by pointing out unscrupulous web bots and other fraudulent sources to Toyota marketers. So, the automaker optimized advertising costs and increased the effectiveness of marketing campaigns by 21%.

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Analytic Tools Feedback Software Data Visualization Marketing 119

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap is one of the most sophisticated product analytics tools available in the market. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap is one of the most sophisticated product analytics tools available in the market. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap is one of the most sophisticated product analytics tools available in the market. Mid-Market) Poor review of Heap on G2. Let’s get started! But it isn’t without flaws.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap is one of the most sophisticated product analytics tools available in the market. Mid-Market) Good review of Heap on G2. Mid-Market) Poor review of Heap on G2. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is one of the most prominent product experience platforms in the market. Here’s what you can do with it: Define your target audience using various persona, engagement, and system-based rules.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52