Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. Let’s switch out of ERP systems and become currency traders.” But I find they don’t map well to enterprise companies. 1] Generic KPIs? Grass is greener.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Mironov Consulting

JUNE 28, 2018

What’s Enterprise? Another fuzzy line divides SMB (small/medium businesses) from enterprises. Enterprise generally starts around $20k/year, and really gets going at $50k/year. . $50/year B2C, SMB and Enterprise companies not only behave differently, they are structured differently. What’s B2B?

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Intercom, Inc.

JUNE 15, 2022

This is especially true when you’re building for mid-market and enterprise customers. Not only did a no-code integration appeal to project managers, but it also worked with a wider range of phone systems. So we enabled the sales team to identify this new phone system admin persona to both accelerate and scale the process.

User Testing 195

User Testing Customer Experience Weak Development Team Customer Feedback 195

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. To do this, you can use all sorts of in-app messages such as announcements, tooltips , or banners to expose your mobile app to people who will likely find value in it. comparison posts, product lists, reviews, etc.) Create BoFu content early (e.g.,

Research Software 62

Research Software User Testing Customer Experience Customer Feedback 62

Alchemer Mobile

SEPTEMBER 5, 2019

G Suite is the prime example of a long-standing global trend: the tools for working jointly gradually become the collaboration systems , solving multiple tasks. With Slack being ubiquitous, Chanty pushes into the market with competitive advantages like the unlimited message history, video calls on mobile devices and a built-in task manager.

Feedback Software 204

Feedback Software Data Visualization User Testing Product Manager 204

Userpilot

FEBRUARY 26, 2023

In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Mixpanel has powerful and customizable features, but enterprise-grade features can be expensive and take time to set up. What is Mixpanel?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Software Review 98

Userpilot

APRIL 30, 2024

In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. Cons of Salesforce in-app guidance builder The in-app guidance system is not without its disadvantages. But this tool isn’t without its drawbacks.

Analytic Tools 102

Analytic Tools Feedback Software Software Review Systems Review 102

Userpilot

MAY 30, 2025

WalkMe: Best enterprise product tour platform for employee training across desktop and web. Yes provides SDKs for native iOS and Android apps (in-app messages, push notifications, etc., For enterprise customers, we support SSO, user roles, and high security standards. Starts at $174/month for 2,000 MAUs. on mobile).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Mind the Product

JANUARY 28, 2019

This gap can be amplified by switching industries or by the rare occurrence of alternating between consumer and enterprise product management, which can be disruptive to a product manager’s professional development and career. Or as Belsky puts it, “to hack their reward system”. They never unlearned being self-centric.

Product Manager 179

Product Manager Product Management Customer Experience User Testing 179

Productside

MARCH 24, 2025

From understanding community needs across the five boroughs to designing the physical space, choosing technologies, and planning operations, her job was to build and deliver a complex system that worked for real people. Rachels team once built an onboarding automation tool for HR teamsgreat for enterprises hiring hundreds at a time.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156

Userpilot

MAY 22, 2024

To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing. To choose the right customer lifecycle software, you should identify your business needs, research options, and review its integrations. Review available integrations. Enterprise.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Intercom, Inc.

JANUARY 28, 2020

In fact, with Intercom acting as the central solution for customer communications, GetAccept has been able to grow revenue by 450% in the last year alone, serving more than 25,000 users in over 2,000 different enterprise companies worldwide. A centralized solution. Going for growth.

Customer Communications 139

Customer Communications Inbound Customer Experience Outbound 139

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

JANUARY 18, 2024

Looking for an effective in-app messaging tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Sachin Rekhi

FEBRUARY 16, 2020

For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. Inevitably I still re-create the high-level roadmap in presentations for All Hands meetings, exec reviews, and sometimes even customers.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

JULY 7, 2024

Benefits of customer communication management software Modern CCM software integrates with core systems to create an effective and unified omnichannel customer communications system. Compliant communications : It's a lot easier to review, track, and approve communications from a unified platform.

Customer Communications 105

Customer Communications Analytic Tools Feedback Software Reporting Tools 105

Userpilot

NOVEMBER 16, 2023

Looking for an effective in-app messaging tool and wondering if Intercom is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Intercom is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Data Visualization 52

Userpilot

JULY 9, 2024

Gainsight Customer Success : Best for enterprise-level customer success management. Customer.io : Best for mapping out the entire customer journey, collecting customer feedback, and sending personalized messages. Intercom : Best for feedback management and real-time customer messaging. Enterprise : Need tailored solutions?

Analytic Tools 102

Analytic Tools Feedback Software Research Software Reporting Tools 102

Modus Create

JUNE 7, 2022

Competitors with agile, modern platforms can gain a market advantage by offering capabilities that are too cost-prohibitive or technically complex for aging systems to implement. A performance bottleneck in a single area necessitates complex refactoring or the acquisition of additional infrastructure to bolster the entire system.

Enterprise 75

Enterprise Technical Review Customer Experience Software Review 75

Userpilot

MARCH 17, 2025

There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. 14-day free trial available Starter: $249/month Growth: $799/month Enterprise: Custom pricing Appcues Multiple UI patterns Goal tracking Basic segmentation Small to mid-sized SaaS 4.6

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective in-app messaging tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s “MegaCorp needs a special connector to a home-grown credit reporting system.”  Or why this distinction is essential to their investors.  But   (e.g.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Userpilot

AUGUST 18, 2024

They help small businesses and enterprises alike perform sophisticated tasks in just a few clicks, making it easier to drive product growth. These tools offer features like onboarding checklists , in-app messages, and product tours among others, for converting and retaining users. SaaS tools are the industry's biggest open secret.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

Intercom, Inc.

NOVEMBER 20, 2018

“You will be better served in the long run if these are viewed more as product collaborators” It can also help shape marketing messaging. The cost of CRM systems have fallen sharply and there is now a host of entry-level systems you can use to manage your pipeline. How do they describe the category?

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

DECEMBER 15, 2022

In addition to linguistic and cultural changes, localization often requires changes to the pricing plans , payment systems, functionality, in-app experiences, or software/hardware customization. Userpilot is a product adoption platform that supports automatic AI-powered localization of in-app messaging and support center modules.

Research Software 98

Research Software Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MARCH 5, 2025

How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Scalability and security Built to scale with your business, with enterprise-grade security measures to protect your data. per resolution.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

FEBRUARY 15, 2023

Most tools record event data with a delay, so you can’t trigger messages on the spot when something happens. Apart from the data analytics , it allows you to collect user feedback , and then drive product adoption and retention with in-app messages and guidance. Userpilot review on G2. Another Userpilot review on G2.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. You can reach us here or message us on social media @Apptentive. So I’ll let the team decide who the winners are there, and they will message you. Some categories, however, did see lasting change, specifically categories of news and messaging.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

JULY 10, 2024

Qualtrics XM helps you manage customer feedback at an enterprise level and comes with research features, too. It offers user segmentation , in-app messaging, event tracking, and analytics tools, among other things. Pricing of Userpilot Userpilot offers three pricing plans —Starter, Growth, and Enterprise.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

SEPTEMBER 1, 2024

You may need a Google Analytics alternative because of: Privacy concerns due to data collection practices. Incomplete data due to ad blockers and data sampling. Adobe Analytics for enterprise business analytics. These messages can range from simple tooltips to complex interactive walkthroughs. Plausible’s interface.

Data Visualization 102

Data Visualization Analytic Tools Research Software Reporting Tools 102

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. Strategy 2 — Systems. It doesn’t have to be this way.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

JULY 18, 2023

These tools include features like real-time messaging, voice and video calls, and file-sharing. Userpilot – for customer feedback management, and product analytics Userpilot is a product growth platform that offers feedback , analytics , and in-app messaging functionality. – for product/software development Aha!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98