The Product Guy

OCTOBER 25, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. View the live stream…. About The Product Mentor. Better Products. Better Product People.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Product Innovation Educators

FEBRUARY 17, 2025

Early in her career, Francesca encountered this phrase alongside the common description of product management as sitting at the intersection of business, user experience, and technology. Leadership doesn’t always mean management Many professionals enter product management from technical backgrounds, such as engineering or development.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. And many are striving to provide just that. But they’re facing big barriers. But they’re facing big barriers.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

MARCH 8, 2024

Explore digital transformation strategies for enterprises Have you wondered why digital transformation strategies are a necessity? They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. What is the importance of digital transformation?

Enterprise 148

Enterprise Research Software Feedback Software Strategy 148

The Product Guy

JULY 4, 2019

We provided consulting, insurance brokerage, information technology and business process outsourcing services. This was due to incorrect contribution amounts, the system not finding an account, or invalid employer data. At Hewitt, I was a Business Analyst on the TWA (Trans World Airlines) and Nalco Team. About Magdaline Derosena.

Research Software 384

Research Software Product Management Product Manager Systems Review 384

Mind the Product

SEPTEMBER 6, 2018

Over the years I’ve worked alongside a number of enterprise product managers in many companies. How the customer would like to buy the software (the biggest pitfall in my experience for enterprise products). I call this “building enterprise software while bypassing customer requirements at scale”.

Enterprise 180

Enterprise Customer Feedback Customer Experience Reporting Tools 180

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management.

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

The Product Guy

JANUARY 5, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. View the live stream…. About The Product Mentor. Better Products. Better Product People.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Guy

APRIL 4, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna enjoys creating new products and works at the intersection of the technology, design and strategy. Better Products.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Intercom, Inc.

MAY 25, 2022

We have truly global ambitions to bring our mission of making internet business personal to the biggest enterprise customers across the world. This is the third post in a series exploring the ways Intercom has scaled key functions to support the needs of enterprise customers. We’re growing alongside our customers. Can Intercom do that?

Reporting Tools 252

Reporting Tools Customer Experience Data Visualization Software Review 252

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 155

Enterprise User Testing Feedback Software Technical Advisors 155

The Product Guy

FEBRUARY 27, 2020

Feasibility risk impacts the capacity of the team to build the product given time, skills and technology constraints. One of the primary reasons for the launch of kiosk failure was due to the exclusion of the engineering team during product planning. Resource, technology and poor planning impact a product’s functionality.

User Testing 419

User Testing Weak Development Team Product Research Customer Experience 419

The Product Guy

FEBRUARY 18, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. View the live stream…. About The Product Mentor. Better Products. Better Product People.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. Remember that we are still in the nascent stages of generative AI technology.

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

The Product Coalition

JANUARY 12, 2022

Innovation & technology: B est-of-breed is the way to outperform competitors. In other words, technology is the backbone of innovation. This is made possible due to huge working capital and its integrated bundle of products e.g Hence, innovation is an important factor to drive product-led growth.

Research Software 196

Research Software Technical Review Strategy Product Research 196

The Product Coalition

DECEMBER 13, 2021

The below image is a simple framework but it is a growth platform that helps in setting up startups, mid-size or even big enterprises. In due course, the startups need to invest a good amount of time in organizing the strategy and roadmap to track the product performance to get an early product-market fit and scalability.

Framework 185

Framework Startups User Testing Onboarding KPIs 185

The Product Guy

JUNE 20, 2019

You can do this by immersing yourself in their processes and taking part in sprint planning, reviews, retrospectives and demos. This will not only lead to better technical decisions and a better product, but it also eases your workload: understanding the bigger picture allows the team to be more self-sufficient! About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

The Product Guy

NOVEMBER 29, 2019

This is largely caused due to not researching enough around the market you are building for understanding the target audience and spending enough time with your customers to build empathy for them and understand their pain points. How Products Fail Without Customer Empathy. More About The Product Mentor. Better Decisions. Better Products.

User Testing 305

User Testing Customer Experience User Friction Customer Feedback 305

The Product Guy

MAY 15, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna enjoys creating new products and works at the intersection of the technology, design and strategy. Better Products.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. This trend shows no signs of slowing down.

Reporting Tools 228

Reporting Tools Customer Communications Data Visualization Research Software 228

Roman Pichler

APRIL 2, 2019

One company I worked with, for example, assigned developers who had worked on enterprise systems using an ancient programming language to develop a brand-new, embedded product with the latest technologies. Once you’ve validated key UX and technology risks, scale by asking the team to split up. 2 Don’t Scale Prematurely.

Feedback Software 229

Feedback Software Research Software User Testing Customer Experience 229

Alchemer Mobile

JANUARY 28, 2020

With digital transformation and customer experience at the forefront of most enterprise brand strategies in 2020 , product-focused roles are changing drastically. While we could chat top product management tools and technologies all day, we believe organizational changes will have the largest impact on this industry in 2020.

Product Management 191

Product Management Product Manager Reporting Tools Technical Review 191

BrainMates

MAY 28, 2025

Technology Curiosity and Fluency. We apply them through conversations, decisions, and actionsregardless of the kind of organisation we work in, whether its a start-up, enterprise, or not-for-profit. Tech-fluent PMs bridge vision and feasibility by engaging deeply with engineers and navigating technical complexity.

Technical Review 40

Technical Review Product Management Product Manager Management 40

The Product Guy

NOVEMBER 21, 2018

When processing the feedback from your sessions, review your business strategy and product strategy. If not it could mean that feedback is not relevant to your business at this time but it could mean there is room to review your strategies. Ensure the feedback is aligned with your objectives and goals. About Lee Atkins.

User Testing 348

User Testing Customer Experience Customer Feedback Product Research 348

Arkenea

APRIL 10, 2025

This approach can free up internal resources, reduce time to market, and provide access to niche skills, especially in emerging technologies such as artificial intelligence, blockchain, and the Internet of Things. Large enterprises may outsource entire product lines. Table of Contents What Is Outsourced Software Product Development?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

The Product Coalition

FEBRUARY 15, 2021

Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise? However, if the competition is fierce, technology is advancing rapidly, and big players are investing large amounts, there is no way to avoid becoming a learning organization.

Agile 195

Agile Startups Technical Review Software Review 195

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

The Product Coalition

MAY 24, 2023

But today, the advancement of technology helps you to become more accessible to gamblers. The market is rapidly evolving and it is expected that the online gambing enterprise will reach $97 Billion by 2025. The market has seen a rise in demand for casino software developers due to the game’s worldwide appeal. Quite Profitable!

Software Review 158

Software Review Development Technical Review Customer Experience 158

Alchemer Mobile

FEBRUARY 17, 2021

They can help with customer acquisition by sharing positive reviews and recruiting more people into your mobile experience. The most recent change in enterprise VoC is the addition of “emotion data” to help brands go beyond traditional customer sentiment channels. Increase Loyalty. These traditional metrics tell you the “what.”

Data Visualization 264

Data Visualization Customer Feedback Customer Experience User Testing 264

The Product Coalition

MARCH 18, 2021

Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? E.g., you need to look for experience in the industry you target and the technology stack. He/she needs to document the architectural decisions, and this needs a structured review. billion in 2020 to $307.3

Feedback Software 165

Feedback Software Research Software Reporting Tools User Testing 165

Modus Create

JUNE 7, 2022

Application modernization is an initiative for assessing legacy applications and updating their infrastructure, architecture, and features to leverage recent technical innovations. Technically savvy customers gravitate to products that have the latest technologies and capabilities. Finally, identify a pilot project.

Enterprise 75

Enterprise Technical Review Customer Experience Software Review 75

Mind the Product

FEBRUARY 19, 2019

Digital transformation is “the use of technology to radically improve performance or reach of enterprises”, according to an MIT and Capgemini white paper. Gartner says : “Digital business transformation is the process of exploiting digital technologies and supporting capabilities to create a robust new digital business model”.

White Paper 165

White Paper Analytic Tools Technical Review Data Visualization 165

The Product Coalition

JUNE 21, 2022

The technologies that power the Onomy Network include: Cosmos Tendermint protocol Equity , and The IBC framework. The Onomy protocol is an infrastructure that allows the creation of digital representations of traditional or fiat currencies in a bid to transform the financial industry with blockchain technology.

Finance 147

Finance Technical Review Technology Banking 147

Userpilot

JULY 14, 2022

Tech-touch customer success offers a highly-relevant and personalized experience to your customer while also being automated using software. What’s better, any SaaS business can leverage tech-touch strategies to increase customer loyalty and scale customer success more efficiently. A tech-touch model is not the same as a low-touch.

Feedback Software 98

Feedback Software Technical Review User Testing Customer Experience 98

Mind the Product

SEPTEMBER 5, 2018

I now lead a team of over 40 product managers working on public-facing software, staff-facing software, core technology, and agile consultancy: product roadmaps have been the most consistent topic for support and professional development over the last two years. It’s also a communication and motivation tool for you and your team. Confidence.

Roadmap 178

Roadmap Research Software Technical Review User Testing 178

Productside

MARCH 24, 2025

From understanding community needs across the five boroughs to designing the physical space, choosing technologies, and planning operations, her job was to build and deliver a complex system that worked for real people. Rachels team once built an onboarding automation tool for HR teamsgreat for enterprises hiring hundreds at a time.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156