ProductPlan

MAY 19, 2020

Resilient Leadership During Challenging Times. Teams that feel safe also tend to trust each other and are, in turn, well-positioned to step up in times of crisis. ” This exercise spun up some short-term wins we were able to deliver quickly. Demonstrate flexibility. Trust in your team. That kind of culture breeds mistrust.

Leadership 71

Leadership Customer Experience User Testing Feedback Software 71

The Product Coalition

DECEMBER 13, 2022

Activities to try: If you need to focus or align the team, I recommend starting with this Playing Field exercise. Chapter 2: Understanding the customer and their needs You’ll get more out of your workshop if you know a little something about the people you aim to help before you start tackling the problem statement or explore solutions.

Workshop 122

Workshop User Testing Weak Development Team Customer Experience 122

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. But as Jean and Edmond will now tell you, following years of engineering leadership at Quip, Quora, Medium and more, that simply isn’t the case.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

The Product Coalition

FEBRUARY 12, 2024

I worked in healthcare technology at the time. I want to help you if you are new to product leadership -or- if you work for a product leader who doesn’t always communicate expectations, leaving you wondering what went wrong. Prioritization is the most important exercise a product team can take when it comes to a roadmap.

Technical Review 114

Technical Review User Testing Product Research Customer Feedback 114

Userpilot

MARCH 3, 2022

This includes market research (potential employers), understanding product strengths (your value to the customer), iterative development (subsequent drafts), or refining the UI (formatting). Competence in using product analytics tools is a must for product managers, and the recruiters will be looking for them in your resume.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

ProductPlan

JANUARY 27, 2022

Here are some areas to consider when making your 2022 requests: Product Stack Tools for 2022 Budgets. Investing in tools for the product team commanded the most significant share of product team budgets in our 2021 survey. Accelerated by the shift to distributed teams and remote working, these tools have become invaluable resources.

Data Visualization 89

Data Visualization User Testing Product Research Reporting Tools 89

Mironov Consulting

JANUARY 24, 2024

Let’s expand my December scenario: A mid-tier enterprise software company wants to grow 25%+ next year.  But I rarely see the right person in the right position, empowered by the CEO, politically astute, experienced in multiple functions, and with enough gravitas to keep everyone playing along.  So What Might We Do?

Strategy 119

Strategy Product Strategy Onboarding KPIs Data Visualization 119

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. Source: HubSpot Research.

Customer Experience 188

Customer Experience User Testing Research Software Customer Feedback 188

The Product Coalition

SEPTEMBER 2, 2022

The leadership team finally agreed on the vision. The user-centered value story is typically a narrative with journey maps and a high-level summary of any user research. Think about the positive value the product will produce for your organization. higher call center volume) as closely as a positive value (e.g.,

Product Strategy 124

Product Strategy Strategy User Testing Weak Development Team 124

Agile Velocity

MAY 20, 2020

With that in mind, I started to dig into these articles and relate to how we’re addressing organizational leadership with Path to Agility ®. I wholeheartedly agree with the need to “create balance from the top” as a central tenet of leadership engagement. HBR article setup. Balance from the Top. Balancing the Agile Enterprise .

Agile 77

Agile Feedback Software Data Visualization Research Software 77

The Product Coalition

APRIL 2, 2022

People with this competence: - Are skilled at winning people over - Fine-tune presentations to appeal to the listener - Use complex strategies like indirect influence to build consensus and support - Orchestrate dramatic events to effectively make a point A good part of our job requires the exercise of influence. It is the only thing”.

Product Management 153

Product Management Product Manager User Testing Customer Experience 153

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. It’s easy to dream up a sophisticated solution to a problem, but first you need to validate your assumptions to ensure you’re on the right track before going nuts with features.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Bain Public

MARCH 20, 2021

A roadmap breaks product initiatives into small steps allowing leaderships to make a go/no-go/pivot decision at each stage without being afraid to push out or kill initiatives misaligned with current market conditions. People, culture and leadership, although difficult to measure, proves to be the strongest driver of performance results.

Development 52

Development Product Research User Testing Product Management 52

PMLesson's Ace the PM Interview

MARCH 2, 2022

While behavioral interviews are guaranteed for most tech positions, they're often overlooked in interview prep. " and seek to better understand your: Leadership Problem solving Communicating Teamwork Cross-functional collaboration and more. Leadership. Specifically, they want "emergent leadership."

Weak Development Team 52

Weak Development Team Technical Review User Testing Feedback Software 52

ProductPlan

JANUARY 21, 2022

Here are some areas to consider when making your 2022 requests: Product Stack Tools for 2022 Budgets. Investing in tools for the product team commanded the most significant share of product team budgets in our 2021 survey. Accelerated by the shift to distributed teams and remote working, these tools have become invaluable resources.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

The Product Coalition

SEPTEMBER 29, 2020

You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen. That being said, it’s still a learned skill which you can begin exercising today, no matter where you are in your career.

Product Management 183

Product Management Product Manager Data Visualization Weak Development Team 183

ProductPlan

SEPTEMBER 10, 2021

It also brings a change in how priorities are communicated between different business departments, how the engineering group operates, and it is a huge trust exercise for the leadership, but if used properly, this could unlock superpowers for the company.”. Does your team have suitable systems? An OKR Methodology Final Review.

Weak Development Team 52

Weak Development Team Research Software Customer Experience Framework 52

ProductPlan

MARCH 17, 2020

You must elevate these business-critical strategic components of your product leadership role into your schedule on a regular–even daily–basis. Try these inbound/outbound efforts exercise by dividing your PM activities into either an “inbound effort” or “outbound effort” bucket. Market research. Positioning.

Outbound 74

Outbound Product Management Product Manager Inbound 74

Product Bookshelf

MARCH 17, 2017

Lean UX teams work “collaboratively, iteratively, and in parallel, with few handoffs, minimal deliverables, and a focus on working software and market feedback.” Lean UX focuses on shared understanding that is embodied in working software which can be tested with users rather than detailed design documentation.

UX 54

UX User Testing Product Research Research Software 54

Intercom, Inc.

AUGUST 22, 2019

Here are five quick takeaways: Content design is a young discipline , and the ways in which it’s practiced change so often that people are inventing new rules, tools and approaches all the time. Improv gave me those tools I needed to get along in daily life. Short on time? I was never a great improviser.

User Testing 209

User Testing Research Software Feedback Software Analytic Tools 209

The Product Coalition

JANUARY 26, 2024

Twenty five mini-research ideas for finding something meaningful to work on. In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all.

User Testing 102

User Testing Product Research Research Software Data Visualization 102

PMLesson's Ace the PM Interview

APRIL 19, 2020

Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. You do not have to have a software engineering background, but you should at the minimum be a good partner to developers.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. You do not have to have a software engineering background, but you should at the minimum be a good partner to developers.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Bain Public

DECEMBER 8, 2020

Work With a Positive Company Culture. One of the first steps to striking a solid work-life balance is through finding an organization that offers a positive company culture. According to scientific research, your brain continues to work while you rest: "Studies have shown that the brain reviews your day backwards while you're sleeping.

Weak Development Team 52

Weak Development Team User Testing Customer Feedback Customer Experience 52

Mind the Product

MAY 16, 2018

Research shows that with a stronger sense of self-awareness, we are more aware of our strengths and weaknesses, helping us to make better decisions, be more creative, build better relationships, be more empathetic, communicate better, and often get more promotions at work. The data says that I’m not alone in that feeling. Take Another Look.

Weak Development Team 80

Weak Development Team Automotive Data Visualization Feedback Software 80

PMLesson's Ace the PM Interview

JULY 3, 2020

Some of these roles include software engineering, product design, data analysts, sales, marketing, and customer support. After roughly two years of working in an entry level product position, they can expect to be promoted to a mid level product role. After all, PM is in and of itself an interdisciplinary role.

Product Management 52

Product Management Product Manager Data Visualization Product Research 52

Userpilot

JANUARY 20, 2024

We also show you how to create a message map for your SaaS! The process involves researching the target audience’s problems, needs, and motivations, and creating user personas representing key customer segments. Research your target audience The first step when building a message map is customer research.

Messaging 100

Messaging User Testing Research Software Analytic Tools 100

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Amplitude

OCTOBER 22, 2020

Vice President of Data Science Vinay Bhat represented Shipt, a nationwide grocery delivery and last-mile grocery logistics solution. Director of Data Science Phillip Rossi spoke for Shopify, a global ecommerce platform that helps entrepreneurs grow, manage and market retail businesses. One such indicator is box customizations.

Data Visualization 78

Data Visualization User Testing Reporting Tools Customer Feedback 78

Sequent Learning

JULY 25, 2019

Your success as a product manager is pinned directly to the positive contributions to the firm’s bottom line. Being a leading solutions provider, or striving for excellence, or being number one just doesn’t cut it. List any other positives you can think of. Successful products begin life with a spark of inspiration and a vision.

Vision 40

Vision Workshop Customer Experience Product Research 40

Brian Balfour

SEPTEMBER 26, 2017

The key here is to do the research beforehand, and then ask the right questions early in the screening process, prior to the main interview. Below are a few select things you can research and questions you can ask to give you insight into what growth means at a specific company. Research the following topics: 1.

User Testing 65

User Testing Product Research Customer Feedback Customer Experience 65

Mind the Product

DECEMBER 7, 2016

My epiphany has made me realise I can use Product tools and techniques to develop the team and simultaneously demonstrate these tools and techniques to them. I adjusted some of the labels to be more relevant to team function rather than product function and I walked my team through the exercise. What does this actually mean?

Product Research 70

Product Research User Testing Development Product Management 70

Intercom, Inc.

JULY 25, 2019

Or is it like, “Hey, if this is a consistent pattern then we need to make sure no one ever repeats, we’ll have a principle about the positive behavior that we want.” Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

Intercom, Inc.

JUNE 3, 2021

In terms of research and development or generally the product and engineering functions, the people who produce your software, this really is a question of investability. But in general, when you have a lot of parallelizable work, let’s say you’re trying to build the Android app and the iPhone app and the desktop app.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. We have five product managers, one UX researcher , five designers—one of them director of design, leading the design team. It sounds like you are responsible for product, design, and research. Teresa: Okay.

Product Research 218

Product Research User Testing Data Visualization Research Software 218

Lenny Rachitsky

JANUARY 28, 2024

Brought to you by: • Teal —Your personal career growth platform • Vanta —Automate compliance. By focusing on physiological changes first, a positive cascade effect can impact thoughts and feelings. To calm your nervous system, breathe into your stomach and ensure that the exhale is twice as long as the inhale.

Research Software 58

Research Software Management Management Leadership 58

Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Introduction: What Is Product Discovery? Lots of that.

Product Research 235

Product Research User Testing ChatGPT Research Software 235