Intercom, Inc.

APRIL 8, 2021

As face-to-face consultations were no longer an option for many healthcare providers, Joel and his team dropped everything and asked themselves: what could they build to help their customers (and their customers’ patients) adapt to the new normal? It was exciting, and the worst-case scenario wasn’t so bad. Joel: Sure.

Healthcare 211

Healthcare Data Visualization Customer Experience Weak Development Team 211

ProductPlan

APRIL 29, 2020

Particularly in the software business, if you ask a team to build it, they likely can pull it off. The fire hoses of data are coming from all angles, be it customer feedback , support requests, competitive intelligence , or new ideas from the executive team. The challenge isn’t figuring out what to build, it’s what you should build.

Roadmap 53

Roadmap Weak Development Team User Testing Customer Experience 53

Tyner Blain

AUGUST 1, 2013

I’ve been revisiting his concepts and their use recently, thinking about how to revise them for some exercises I’ve been doing with product teams. Back in 2011, Luke Hohmann introduced me to this concept and technique, and I used it with success with a team I was working with at the time. Thanks, Luke!

Weak Development Team 53

Weak Development Team Differentiation Software Review Customer Experience 53

Radical Product

MAY 16, 2018

by evaluating opportunities against Vision Fit and Sustainability you’re trading-off getting closer to achieving the vision vs. balancing the practical constraints of mitigating short-term risks. a Low Vision Fit. As a result it’s a Low Vision Fit. Certainly a Low Vision Fit.

User Testing 40

User Testing Customer Experience Data Visualization Vision 40

The Product Coalition

MARCH 11, 2019

This acronym popped up a while back in Organization Development circles and when I heard it the first time I thought… uh yeah, that’s all high-tech. Extreme ownership (highly applicable) Summary Leaders are ultimately responsible for the failure or success of the team, and need to take full responsibility. Usability is bad.

Weak Development Team 60

Weak Development Team Technical Review Leadership Books 60

ProductPlan

NOVEMBER 4, 2019

Hiring product managers is one of the most challenging and important tasks for product team leaders. Get it right, and you’ve added an invaluable asset to your product team that lifts the product to new levels. Entering an interview unprepared is just as bad for the interviewer as the interviewee. This question has two benefits.

User Testing 48

User Testing Product Management Product Manager Onboarding KPIs 48

ProductPlan

APRIL 25, 2023

Great teams assemble individuals with differing skill sets, perspectives, and experiences. For example, Iron Man and Captain America leading the Avengers or Superman, Batman, and Wonder Woman teaming up as the Justice League. Many product teams now have their own team of super-powered individuals banding together for a common cause.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

The Product Coalition

DECEMBER 12, 2019

Start with WHY As Simon Sinek says in his book “Start with Why” ( here’s his TED talk ), the cornerstone of every company is to know crystal-clear the vision and purpose of its existence (Jim Collings would refer to the focus on a single defining idea as the ‘the hedgehog concept’ ). Vision How?—? The next concentric circle is HOW.

Customer Experience 78

Customer Experience Product Research Weak Development Team Feedback Software 78

Intercom, Inc.

FEBRUARY 4, 2021

We are delighted to chat with you about your work at Crowley Carbon and your wider vision for making global companies more sustainable. We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software. Even the poorest of the poor.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

ProductPlan

JULY 1, 2021

But small teams also have less to lose. But when left to their own devices, early adopters can create some bad precedents. This can both create bad habits and turn people off to the tool before it’s spun up. Executives frequently don’t have much insight into the day-to-day operations of various teams.

Weak Development Team 59

Weak Development Team Management Management Roadmap 59

The Product Coalition

FEBRUARY 8, 2020

Hence, if you recognize some anti-patterns in your daily work, why don’t you ask the rest of the Scrum Team for support? The Role of the Product Owner According to the Scrum Guide “The Product Owner is responsible for maximizing the value of the product resulting from work of the Development Team.” Source : Scrum Guide 2017.

Weak Development Team 78

Weak Development Team User Testing Product Research Technical Review 78

Roadmunk

NOVEMBER 9, 2017

I remember sitting down with the designer at the time saying, please tell me what the difference is between a graphic designer and a software developer. Eleni: A lot of the writing that product managers do might be in context that we don’t consider writing—like a Slack message or slide deck. Evan: Everything.

Feedback Software 80

Feedback Software Research Software Weak Development Team Product Research 80

Business of Software Conference

JUNE 20, 2019

I wrote this page for the team saying you know the fact that it’s too much around me it’s a limiting factor in the pursuit of our company’s mission. I even left a bunch of slack channels for different projects, different teams. And I told the team keep calm and carry on and you know we can do it.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

iTexico Design

JULY 16, 2019

Creating a structure that caters to the needs of the user while fundamentally exercising a fluid, supportive structure that exercises the best aspects of an app may sound challenging, but the process itself is deceivingly simple. In web development, the grid serves as the framework for the page’s layout. What Is CSS Grid Layout?

User Testing 40

User Testing Systems Review Technical Review Web Development 40

Business of Software Conference

NOVEMBER 19, 2019

How do you motivate and lead a team when the future is uncertain? I will talk about managing through good times and bad times so don’t worry there will be good times before I get to the bad stuff. Being British we like a bit of bad news. But my personal journey is a developer to CEO. We had high relevance.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Andrew Chen

AUGUST 10, 2023

What starts as a slow boil – where the team has a well-planned roadmap, and a big vision – becomes a sudden crisis. The team needs a new plan. So if your numbers are bad, don’t think that adding notification emails will solve it. Eventually, there’s a back to back where things are completely flat.

User Testing 80

User Testing Analytic Tools Customer Experience Weak Development Team 80

Business of Software Conference

JULY 20, 2020

Do you empower small, agile teams? Dubin the founder in the face of the company has this vision. I can use you know flexible temporary resources, but more importantly I can use YouTube, and Facebook, to get my message out to millions of people. And I’m not saying that’s good or bad. Upcoming Events.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. Distilling the 40,000-foot vision. It didn’t exist 15 years ago. It was so fun.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. Distilling the 40,000-foot vision. It didn’t exist 15 years ago. It was so fun.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163