The Product Coalition

MARCH 14, 2023

Despite being a vital safety and security tool, KYC failure is a significant headache for fintech apps. Don’t have the right docs: 38% of respondents report abandoning an application for a financial product because they did not have the right identity credentials, such as a passport or digital identity.

User Testing 148

User Testing Analytic Tools Research Software Data Visualization 148

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. People want to believe in the process and how they’re building software.

Feedback Software 250

Feedback Software Reporting Tools Product Research Data Visualization 250

Userpilot

AUGUST 27, 2024

However, the best product analytics tools for you depend on factors other than having a wider range of features. So let’s go over the best LogRocket alternatives, their ideal use cases, and how each tool compares to it so you can choose the right product. Then it might be time to consider LogRocket competitors. G2 rating : 4.6/5

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Gainsight

APRIL 15, 2022

In a world where SaaS and tech are transforming businesses with recurring revenue models and subscription-based products and services, even the most established enterprise players need to adapt. Increased budget will lead to technology investments, increased headcount, and a louder voice at the leadership table. . Technology.

Enterprise 97

Enterprise Customer Experience Feedback Software Data Visualization 97

Userpilot

AUGUST 23, 2021

Respond to detractor feedback with empathy and personalized support. NPS software tools make this scalable with automatic, personalized messages that trigger based on a user’s NPS response. Userpilot offers the best tools for collecting and acting on user feedback. What are NPS detractors?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Usersnap

MARCH 19, 2019

Many software and internet companies with great product ideas and rocket high initial growth rates have failed to achieve product/market fit. The key reason behind lies not in quality management or financing, but in the incompetence to understand and meet the wants and needs of the market. But that does not guarantee customer buy-in.

User Testing 76

User Testing Feedback Software Development Team Review Research Software 76

Lenny Rachitsky

SEPTEMBER 3, 2024

The post includes a plug-and-play benchmarking tool to identify your biggest growth opportunities, 10 of the most powerful levers for scaling your app, and case studies from the world’s top consumer subscription companies. Calculate your company’s recent performance against each metric.

User Testing 134

User Testing Feedback Software Framework Onboarding KPIs 134

Amplitude

DECEMBER 17, 2020

To dig deeper into these consequences, we surveyed more than 350 digital product decision-makers in our Product Intelligence Report. In the survey, we also found that businesses that had clear, accessible, high-quality data from their product intelligence tools were five and a half times more likely to see 25% or more year-over-year growth.

Data Visualization 66

Data Visualization Analytic Tools User Testing Product Research 66

Userpilot

AUGUST 28, 2024

Develop Feedback Loops : Establish robust feedback loops with both users and internal teams to continuously improve the product. This involves not only collecting feedback but also actively implementing changes based on that feedback to refine the product and meet user needs effectively.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

The Product Coalition

FEBRUARY 18, 2019

In the business world, “vaporous” is an insightful description of the Toyota Production System. That quote might sound odd to a developer of elevators, motorcycle brakes, jet engines, or a hospital communication tool. 4) And finally, the term “lean startup” … I prefer the term “fast-product-feedback-loop” instead.

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Agile Product Research User Testing Data Visualization 73

DISQO

APRIL 2, 2020

As Americans get used to a new normal of social distancing, consumers are adjusting their needs and wants regarding finances — handling their own and changing where they get information or advice. Financial services can all be obtained digitally. It’s a risk we don’t have to take.”. Those aged 35-44 seem to be the most concerned.

Banking 52

Banking User Testing Reporting Tools Presentation 52

DISQO

APRIL 2, 2020

As Americans get used to a new normal of social distancing, consumers are adjusting their needs and wants regarding finances — handling their own and changing where they get information or advice. Financial services can all be obtained digitally. It’s a risk we don’t have to take.”. Those aged 35-44 seem to be the most concerned.

Banking 52

Banking User Testing Reporting Tools Presentation 52

Mixpanel

FEBRUARY 23, 2021

Taking a cue from corporate finance, their framework uses a series of measurements—growth accounting, cohort analysis, and customer distribution—to provide a quantitative view of a company’s level of product-market fit. ” Startup Grind Jaclyn Allen, Partner Success Manager, and Daniel Reilly, Software Engineer, Startup Grind.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Johanna Rothman

DECEMBER 6, 2023

You might have heard of “shared services” teams. But, shared services create delays and costs. See Why Shared Services “Teams” Don’t Work with Agility and Unearthing Your Project's Delays.) A Short Rant Against Cost Accounting Every organization must report their financials using cost accounting.

Reporting Tools 81

Reporting Tools Finance Product Research Customer Experience 81

DISQO

JULY 23, 2017

The Institute of International Finance recently observed that “customers, particularly Millennials, now expect on-demand, high-touch, and rapidly services focused on user experience.”. According to industry sources, direct technologies have had difficulty penetrating insurance markets , particularly commercial markets.

Reporting Tools 40

Reporting Tools Feedback Software Product Research User Testing 40

DISQO

JULY 23, 2017

The Institute of International Finance recently observed that “customers, particularly Millennials, now expect on-demand, high-touch, and rapidly services focused on user experience.”. According to industry sources, direct technologies have had difficulty penetrating insurance markets , particularly commercial markets.

Reporting Tools 40

Reporting Tools Feedback Software Product Research User Testing 40

Usersnap

OCTOBER 22, 2023

Pack your bags as we introduce you to tools like Intercom and Usersnap that helped pave the path to a holistic approach when it comes to the best customer engagement marketing strategy. Continuous feedback loop and amazing customer satisfaction rater 4 strategies for ensuring customer success 1. And if the sea gets too rough?

Data Visualization 52

Data Visualization Customer Feedback User Testing Reporting Tools 52

DISQO

JULY 11, 2019

Last month, Facebook confirmed its rumored ambition to create a financial system based off a new cryptocurrency called Libra. What this means for consumers and users of the social media platform is that its value should not change much compared to other forms of currency, like the U.S. What is Libra?

Product Research 40

Product Research Reporting Tools User Testing Data Visualization 40

DISQO

JULY 11, 2019

Last month, Facebook confirmed its rumored ambition to create a financial system based off a new cryptocurrency called Libra. What this means for consumers and users of the social media platform is that its value should not change much compared to other forms of currency, like the U.S. What is Libra?

Product Research 40

Product Research Reporting Tools User Testing Data Visualization 40

Userpilot

AUGUST 30, 2024

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product coordinator. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action!

Product Research 52

Product Research Analytic Tools Feedback Software Research Software 52

Business Acumen Institute

SEPTEMBER 18, 2023

So we have technical solutions that don’t necessarily solve a customer problem. Customer service people understaffed the call center because they didn’t know the marketing programs that drove demand So they got lost sales and unhappy customers who got stuck on hold for way too long a period of time. Nothing is static.

Data Visualization 40

Data Visualization Reporting Tools User Testing Research Software 40

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? The way that we do one on ones one-on-ones is very specifically for their direct report.

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Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Usersnap

JANUARY 12, 2022

HINT HINT: Usersnap’s customer feedback platform is perfect to collect, manage and act with confidence on product decisions. The best recipe for a winning solution is a coordinated, interdepartmental push to achieve success. This involves using product feedback, which is a critical tool for any product team.

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

DISQO

JUNE 30, 2017

Beth Temple is a Product Consultant who’s helped a range of companies in media, finance, retail and healthcare avoid wasting resources on bad ideas. appeared first on Feedback Loop. Tami Reiss is a Product Lead at Justworks and a former consultant at Pivotal Labs who’s advised companies including JPMorgan and Humana.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

DISQO

JUNE 30, 2017

Beth Temple is a Product Consultant who’s helped a range of companies in media, finance, retail and healthcare avoid wasting resources on bad ideas. appeared first on Feedback Loop. Tami Reiss is a Product Lead at Justworks and a former consultant at Pivotal Labs who’s advised companies including JPMorgan and Humana.

Weak Development Team 40

Weak Development Team Product Research User Testing Customer Feedback 40

Intercom, Inc.

FEBRUARY 11, 2021

” For Intercom, there are lots of things, our reporting works and security works and stuff like that. Intercom isn’t here to innovate on how reporting works and how metrics work, you know? You have companies who are effectively building yesterday’s technology today and yesterday’s positioning today.

Feedback Software 130

Feedback Software User Testing Reporting Tools Differentiation 130

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Modus Create

MAY 23, 2025

The companies winning with AI arent the ones chasing shiny tools. You lack clarity on AI use cases AI can be a transformative solution. Instead of anchoring efforts to business outcomes, they chase the latest platform or model. Thats the difference between a tool and a solution. But what are you solving, exactly?

Weak Development Team 40

Weak Development Team Reporting Tools Research Software Feedback Software 40