Userpilot

MAY 1, 2024

In most SaaS companies, the product management team includes product managers, product marketers , and UX designers. How to create a great product experience for your digital products: Define your user persona and their needs. Collect feedback, track product usage data, and iterate. Book a demo to find out more.

Customer Experience 105

Customer Experience Feedback Software Analytic Tools Product Research 105

Userpilot

DECEMBER 13, 2023

TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. UX vision is a clear and inspiring statement that guides the long-term design strategy and keeps teams and stakeholders on the same page. Start designing your strategy by clarifying the business goals.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Userpilot

FEBRUARY 24, 2023

If you’re wondering how to create a feedback loop in your product, you’re in the right place! In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. Want to see how? Book the demo.

Product Research 98

Product Research Feedback Loop Feedback Software User Testing 98

Userpilot

MARCH 2, 2022

Wondering how you can leverage SaaS OKRs to drive success in your business? So, let’s see how you can implement SaaS OKRs successfully to track progress towards these goals and drive product growth. To grade OKRs, use a scoring system on a scale of 0.0 What are OKRs in SaaS? OKRs example.

Feedback Software 105

Feedback Software Onboarding KPIs Reporting Tools Product Research 105

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

Enterprise 120

Enterprise Research Software Feedback Software Strategy 120

Userpilot

MARCH 29, 2023

In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! social media engagement or email click-through rate), or feedback data (e.g., The next step involves collecting relevant customer data with appropriate analytics tools.

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

JANUARY 29, 2023

Why do product managers need a new feature validation framework? How can you build one? TL;DR Product managers need a new feature validation framework to ensure that they meet user needs or drive organizational goals and avert product failure. Your new feature validation framework should consist of at least 3 techniques.

User Testing 98

User Testing Product Research Framework Feedback Software 98

The Product Coalition

NOVEMBER 14, 2023

I love how you call product frameworks sh*t, but your stuff is always amazing!”. Okay, I am over-dramatizing a bit, but that’s how it plays back in my memory. Yes, all we want to do is build, not follow frameworks, but I assure you, this is worth your time. software vs. hardware), industries, and companies.

Feedback Software 118

Feedback Software Roadmap Product Research User Testing 118

Userpilot

APRIL 6, 2023

After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies. That’s because users either don’t need them or don’t know how to use them. How to identify an overengineered solution?

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

The Product Coalition

APRIL 11, 2022

According to Gartner , 85% of machine learning solutions fail because they use raw data. In this article, we will tell you what MLOps is and why businesses need to implement machine learning solutions. In this article, we will tell you what MLOps is and why businesses need to implement machine learning solutions.

Artificial Inteligence 152

Artificial Inteligence Reporting Tools Analytic Tools Feedback Software 152

Product Talk

SEPTEMBER 13, 2023

They’ll place more trust in you to pursue the opportunities and solutions you believe will have the most impact on your desired outcome. So how do you walk that fine line between experimenting with continuous discovery and keeping your leaders informed and supportive? Niklas Fischerström is the User Research Director at Hemnet. “My

Product Research 269

Product Research User Testing Research Software Feedback Software 269

Lenny Rachitsky

APRIL 28, 2024

He originally joined Twitter in 2015 through the acquisition of his company, Periscope, the largest live video streaming platform at the time. Periscope pioneered technology that inspired Instagram Live, TikTok Live, Facebook Live, and other social networks’ expansion into video streaming.

User Testing 113

User Testing Analytic Tools Feedback Software Weak Development Team 113

Userpilot

MAY 21, 2023

New feature ideas come from customer requests, tracking user behavior and their pain points , customer feedback , and your competitors. Before developing a new feature, make sure it’s in line with your product vision. To prioritize the features to develop, use a framework like the Kano model or Cost of Delay.

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Product Research 97

Intercom, Inc.

JUNE 2, 2021

But not every problem is created equal, and their solutions shouldn’t be either. Aligning on three things before diving into a solution can help ensure teams spend the right amount of time and energy solving every problem. Some problems need a straightforward solution, while others require more innovation. How to rank.

Customer Experience 251

Customer Experience Framework Feedback Software Analytic Tools 251

Userpilot

APRIL 18, 2023

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. But how do you create a customer success strategy that works? In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Usersnap

FEBRUARY 23, 2022

Every SaaS company, whether B2B or not, looks to get more intimately connected with their customers’ needs and pains to grow. In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. Which one wouldn’t?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Lenny Rachitsky

MAY 19, 2024

Brought to you by: • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers • Webflow —The web experience platform • Vanta —Automate compliance. Every complaint implies a vision of a better scenario. Is it compelling enough to motivate you?

Feedback Software 101

Feedback Software Startups Vision Leadership 101

Userpilot

FEBRUARY 4, 2023

Need an example of strategic initiatives so you can implement them in your SaaS business? In this article, we dive deep into strategic initiatives, their purposes and types, and how you can use them to improve your SaaS business. You can develop and execute strategic initiatives with the OKR framework.

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? A successful roadmap should include information on UX vision , strategy, goals, themes, milestones, and a timeline. Having identified the problems, use a framework like RICE or ICE to prioritize those that will make the biggest impact on user experience when solved.

Roadmap 105

Roadmap Customer Experience UX Product Research 105

The Product Coalition

JANUARY 23, 2022

This is writing code and/or using tools to automate the testing of mobile software?—?either either mobile versions/renderings of websites, or native mobile apps, for example on iOS or Android specific phones/tablets. Testing of mobile apps or websites, however, is complex and challenging. an app or website.

User Testing 187

User Testing Analytic Tools Feedback Software Research Software 187

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. The best way to know your customers is through feedback. It was all about figuring out how to build things, right? How to use technology to create something.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

The Product HQ

MAY 10, 2024

Steps to Become a Principal Product Manager Here is a process on how to become a principal product manager: Step 1. Deloitte has shared that more and more businesses are embracing technology in their business processes and solutions. Companies hire product managers like you to find an adequate solution for them.

Customer Experience 52

Customer Experience Data Visualization User Testing Reporting Tools 52

Userpilot

JULY 8, 2022

Feature-Driven Development (FDD) is an Agile development framework. Features” in FDD are like user stories in other Agile frameworks. The model describes the product vision, its context, and target users. Teams can collect active and passive feedback to identify the new features to develop. Building a features list.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

Userpilot

NOVEMBER 23, 2023

Dave Martin on how product roadmaps kill outcomes. They lack vision and lead nowhere. Strategic value is about aligning features with the company’s vision and long-term goals. It should also give you tools to measure progress. How roadmaps kill outcomes A classic roadmap is a list of features with a timeline.

Feedback Software 105

Feedback Software Analytic Tools Product Research User Testing 105

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Userpilot is a growth platform with advanced feedback and analytics functionality. Book the demo to see how it can support your product team structure. What is a product team structure? Product Team Roles.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Userpilot

SEPTEMBER 28, 2022

Setting smart product goals is a vital skill for any sensible SaaS owner or product manager to get right. In this article, we’re going to explore what makes an effective product goal, the difference between goals and product initiatives, how to set them and make them work with your product backlog, and more. Ready to get started?

Product Goals 98

Product Goals Feedback Software Customer Feedback Vision 98

Agile Velocity

MAY 3, 2024

Agile Transformation involves all levels of the organization and applies Lean-Agile principles to business processes, practices, tools, operations, and culture. Siloed transformation efforts at the team level can result in suboptimal outcomes and fail to address systemic issues that hinder agility at the organizational level.

Agile 89

Agile Data Visualization Feedback Software Reporting Tools 89

ProductPlan

JUNE 7, 2022

At ProductPlan, we are revolutionizing how a company delivers products to market by elevating product organizations to the heart of strategy and execution. This vision holds true with our own organization as well. Their thoughts and feedback are an incredible source of information for our product team. It’s a win-win situation!

User Testing 73

User Testing Vision Customer Feedback Roadmap 73

Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. Breaking-edge technology usually feels like something that requires advanced technical knowledge. Let’s get started! What is ChatGPT?

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

Userpilot

OCTOBER 21, 2022

Product managers carry out market research, lead product discovery , oversee the development teams as they are working on the solutions, and coordinate the product launch. Ensure alignment between the product vision and product strategy on one hand, and the business objectives on the other. identify user needs and assess solutions.

Feedback Software 75

Feedback Software Analytic Tools Research Software User Testing 75

Userpilot

JUNE 20, 2023

An exceptional user onboarding experience can make all the difference for your SaaS company's growth. Here are some bonus books that enable you to effective product management: Inspired by Marty Cagan emphasizes understanding users, collaboration, iterating, and refining based on feedback. But where do you begin? on Goodreads.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Research Software Books 98

Usersnap

JULY 22, 2021

In our recent post I’ve shown you how we interpret and live up to the “release early, release often” paradigm of software development. In this post I’m going to show you how we handle product feedback and implement new product features. Everything backed by customer feedback. Ask for that problem.

Feedback Software 98

Feedback Software User Testing Customer Feedback Product Research 98

Userpilot

MAY 22, 2023

A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. You can build a CX strategy by: Starting clear customer experience vision and goals using the likes of SMART framework. Offer self-service support in multiple formats and an in-app resource center.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Product Research 96

Userpilot

JUNE 17, 2022

Both of these frameworks are commonly used to monitor, manage, and assess results. Let’s help you find the differences so you can choose the most relevant one to maximize customer retention and boost your SaaS growth. Setting the team vision and mission is the first thing you should do to motivate your employees.

Feedback Software 52

Feedback Software Product Research Customer Feedback Reporting Tools 52

Usersnap

SEPTEMBER 29, 2022

Competitive analysis of current market offerings absolutely helps your SaaS company. However it isn’t the only thing, and perhaps a quite overrated approach to achieving SaaS growth. You need to collect customer feedback , prioritize roadmaps , and ship features and products that offer a brilliant user experience.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

The Product HQ

MAY 10, 2024

That said, while startup product managers are in demand, many prospective professionals still have difficulty figuring out how to embark on this career path. In the conceptualization phase, product managers must identify the vision, mission, and requirements that will condition how a team builds out a product.

Startups 52

Startups Customer Experience User Testing Technical Review 52

Userpilot

JUNE 30, 2022

So, how can you determine customer fit and get the right user feedback to ensure customer success? Use in-app messaging to make customers part of your product storytelling while creating public roadmaps, release notes, or press releases for the big picture. And then iterate and improve based on customer feedback.

User Testing 98

User Testing Feedback Software Analytic Tools Customer Experience 98