article thumbnail

Agile support: 9 principles to help your team provide personal support at scale

Intercom, Inc.

Agile teams start small and move fast, collecting and incorporating feedback to iterate their way to bigger and better solutions quickly. Whether it’s software engineering , sales , or support, agile principles can enhance team performance and outcomes by focusing on the customer’s needs.

Agile 235
article thumbnail

How We Raised A Series-A Round, Two Months After Our Seed Funding

The Product Coalition

our open-source data integration platform; 2 months later, we announced our $26M Series-A round led by Benchmark. Private news travels fast in the VC world. We try to get feedback from companies in various states of progress: hugely successful, successful but in a slow growth mode, and some that didn’t work out.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Complete Guide—Technical Program Manager Interview Questions & Answers

PMLesson's Ace the PM Interview

The responsibilities of a technical program manager are a little more big picture than that of a software engineer. For example, these questions are typically focused on system design. In many instances, TPM candidates are asked to think through and design a product's system architecture. Let's take a look! Design TikTok.

article thumbnail

The Top 30 Engineering Manager Interview Questions of 2021

PMLesson's Ace the PM Interview

Whether your target company emphasizes Technical / System Design , People Management, or Recruitment, or Hiring questions , our handy mini-guide will give you context and benchmarks to help you test your knowledge. Technical / System Design Note that it's relatively rare for an engineering manager to face coding rounds, but it does happen.

article thumbnail

PM Case Study: Redesigning Chase's Country Dropdown

PMLesson's Ace the PM Interview

In this article, we analyze how Chase Bank should redesign its travel dropdown. Chase, like many banks, records user travel notices to prevent falsely detected credit card fraud. Chase offers a feature where users can set a travel notice online, without having to phone in to customer service. So, what could be going on here?

article thumbnail

Method to the Product Madness

The Product Guy

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. Since then we have grown to over 100 employees, we have more than 800 companies using our software, and we have expanded globally. About Terri Boshoff.

article thumbnail

Katja Borchert & Pietro Romeo from FlixBus present: ‘Don’t guess it, test it!’

Userzoom

In the following video and transcript of their talk at BetterUX London 2019 , Katja and Pietro discuss how they democratized UX and took a journey towards a corporate UX majority, by running two concurrent teams: Team Hive, which is focused on the development of design systems, and Team Swarm, focused on user research and insights.