Intercom, Inc.

OCTOBER 22, 2019

If you are new to sales management, it can be hard to know what concrete steps you can take to improve your skills, be recognized, and eventually, rise to a senior leadership role. For LB, this means having a consistent, well-defined rallying cry for her team to get behind. Improve your organization, not just your team.

Weak Development Team 123

Weak Development Team Inbound Outbound Framework 123

Atlassian

FEBRUARY 18, 2022

Psychologically safe work environments allow team members to feel that they can safely take calculated risks without fear of repercussions. On the journey to success, how your team members feel about their work environment may be just as important as the skills they bring to the table. In Leadership. 5-Second summary.

Weak Development Team 132

Weak Development Team Leadership Consulting Reporting Tools 132

Mironov Consulting

DECEMBER 5, 2023

Pure revenue may be helpful for the Sales organization, since they probably need to hire 35% more account teams each year.    And possibly helpful to Finance, responding to investors’ demands for a hypothetical 2-year cash flow forecast.  ” What To Do?   No magic bullets. 

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

The Product Guy

FEBRUARY 27, 2020

At JCDecaux, I led the development of an information kiosk for airport passengers. Passengers are also able to view hotel information and use the devices to speak to the sales team of the hotel. Feasibility risk impacts the capacity of the team to build the product given time, skills and technology constraints.

User Testing 167

User Testing Weak Development Team Product Research Customer Experience 167

Product Management Unpacked

APRIL 25, 2019

This is where you need to establish yourself, your leadership style and your presence. In my experience, start with core constituents – your immediate team, leaders of development/engineering, sales, followed by top customers. Strengths/Weaknesses). Under times of duress, a leader must act decisively and effectively.

Banking 148

Banking Feedback Software Weak Development Team Customer Feedback 148

Roman Pichler

JUNE 7, 2021

Be Clear on When to Involve the Stakeholders and Development Teams. Complex and high-impact decisions, however, are best made together with the stakeholders and development teams. Additionally, include the development team members in product backlog decisions , and always choose sprint goals together.

Weak Development Team 71

Weak Development Team Product Research Workshop Customer Experience 71

Business of Software Conference

APRIL 13, 2021

In a Cambridge career spanning 25 years Gareth has, at one time or another, managed every part of a software business: HR, sales, product development, engineering, marketing, finance, and IT. Trust in your leaders, teams, and peers. But you don’t have to do it alone if you can find and develop trust.

Weak Development Team 52

Weak Development Team Finance Leadership Engineering 52

Mind the Product

APRIL 12, 2019

We have to take care of our product, our team, perhaps our finances. And these things invariably drive emotions; we care passionately about our products, we can love and loathe our stakeholders, and we feel an almost parental-like responsibility for our teams. Our days are filled with these emotions, good or bad.

Weak Development Team 103

Weak Development Team Finance Naming Product Management 103

The Product Coalition

MARCH 11, 2020

The roadmap is much more than a directive document that tells teams what to do by when. It is ideally a galvanizing document to drive vision, bring teams into alignment and commitment, and lead them and your customers to your future, promised destination. You own it, but many other teams are gunning to influence it daily.

Roadmap 78

Roadmap Weak Development Team User Friction Document 78

Innovatemap

MARCH 22, 2023

Fractional partners can be immensely valuable in: Finance HR Legal Design Marketing Product Fractional partners reduce the stress and costs of onboarding new team members. This type of plan outlines what your business strategy looks like in a poor economic climate. Your offensive plan identifies your plan for when it takes off.

Weak Development Team 52

Weak Development Team Reporting Tools Data Visualization Banking 52

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. Getting this right allows your teams to work in lockstep together.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. Getting this right allows your teams to work in lockstep together.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Mind the Product

NOVEMBER 26, 2019

Bad time-management in product teams (or any team for that matter) is a source of pain for many but, by taking some simple actions you can ensure they’re a thing of the past. Here’s how you can support your team’s time-management as a product leader. In Conclusion.

Customer Experience 116

Customer Experience Weak Development Team Management Management 116

PMLesson's Ace the PM Interview

MARCH 9, 2022

In a nutshell, yes, you can transition from being a UX designer to product management if you are prepared, have the right mindset and are willing to develop the right skills for the job. They can lead a team rather than just being part of a team. Start Learning Can You Transition from UX to Product Management?

UX 52

UX User Testing Product Research Product Management 52

Mironov Consulting

JUNE 27, 2019

Defining my label carefully, a “product leader” is someone who manages a team of product managers. There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . What does your team and company need?

CTO Coach 108

CTO Coach Onboarding KPIs User Testing Customer Experience 108

PMLesson's Ace the PM Interview

APRIL 26, 2022

Three huge economic sectors employ the majority of data scientists or analysts: finance, insurance and professional services. Data science will only continue to expand as well as more teams begin to use data to make decisions, not just engineering. This type of job may work on a team or lead a team of others.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Johanna Rothman

SEPTEMBER 28, 2018

Notice that each team has all the skills and capabilities it needs. Not only does each team have all the skills and capabilities it needs, but the product line has all the skills and capabilities it needs to manage the culture. Note that Marketing, Finance, HR, are all part of this product line. The team might work differently.

Weak Development Team 65

Weak Development Team Agile Support Training Finance 65

Amplitude

MAY 25, 2017

Product Analytics is one of the most high leverage roles in a company that’s investing in software development. However, most companies simply don’t have enough data literacy on their team to interpret the data available to them. They help create hypotheses and find insights for the team to build a better product and grow the business.

Data Visualization 83

Data Visualization Analytic Tools Weak Development Team User Testing 83

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Short on time? Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

The Product Coalition

FEBRUARY 8, 2018

Combined with what we learned from writing Product Leadership the patterns are becoming increasingly obvious: Product teams around the world are all encountering the same handful of problems. Request: Obviously every company or product team will have context-specific factors that make their situation a little different.

Research Software 60

Research Software Feedback Software Analytic Tools User Testing 60

The Product Coalition

MAY 22, 2019

They serve bad goals just as well as they do good goals. This is a major problem because bad OKRs can amplify the issues the org is troubled with rather than fix them. companies and teams get excited about OKRs and put every conceivable thing they may wish to work on into them. Having too many goals robs teams of focus.

Onboarding KPIs 60

Onboarding KPIs Reporting Tools Weak Development Team Workshop 60

Johanna Rothman

OCTOBER 3, 2018

The manager’s role changes from control to serve the teams, so the teams can achieve their flow with technical excellence. If the teams maintain their technical excellence, you don’t need to worry as much about customer problems.). Product owners manage a given team’s backlog. (If

Weak Development Team 64

Weak Development Team Agile Customer Experience Finance 64

Oren Steinberg

JULY 13, 2018

They are torn across seeking investors, continuing bootstrap and expanding the team. An early stage impact startup with zero resources, that developed a prototype product for 3 rd world countries, has been approached by a large global NGO to start a long and demanding process of collaboration. Not sure where to start. Start with Why.

Startups 40

Startups User Testing Feedback Software Finance 40

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. The Good and the Bad of Taking Money. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

The Product Coalition

DECEMBER 27, 2023

Building effective teams with people from different disciplines can be challenging due to various circumstances. Teams with multiple functions are instrumental towards staying competitive and succeed. Conversely, to rely solely on a single-function team for brainstorming is a recipe for failure.

Analytic Tools 125

Analytic Tools Weak Development Team Reporting Tools Technical Review 125

Mind the Product

OCTOBER 30, 2018

The Product Leadership Forum is a chance for senior product professionals to discuss the challenges they face in a safe environment. By gaining insight from your experiences, you can develop principles on which to base your leadership style. How to Level Up Your Product Teams to Product Leaders.

Leadership 98

Leadership Customer Feedback Weak Development Team Reporting Tools 98

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. They don’t value experience running product management teams , instead overweighting narrow technical or market segment familiarity.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

Userpilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. They earn more than developers, astronauts, and even attorneys, but less than surgeons. The Director of Product is accountable for multiple product lines and manages product management teams.

Data Visualization 97

Data Visualization Analytic Tools Research Software Feedback Software 97

Mironov Consulting

JANUARY 17, 2021

Half of the calls I get from CEOs include requests for Product Management to boost productivity in Engineering (aka Development aka Makers). This reflects confusion about what product managers do (and how we really add value), and often poor role definition where product managers are also project/program managers or engineering leads.

Weak Development Team 134

Weak Development Team Research Software Reporting Tools Development 134

Revulytics

OCTOBER 30, 2019

In this webinar, leading product development consultant , coach, and trainer Sari Harrison shows how to go beyond conventional metrics to understand whether you’re delivering value to users by helping them make their lives better. Finally, we want to use metrics to generate shared context on the team and alignment among members.

Reporting Tools 59

Reporting Tools Feedback Software Customer Experience Data Visualization 59

Roman Pichler

JUNE 4, 2018

Embracing new technologies like machine learning, micro services, big data, and Internet of Things (IoT) is part of that change, as is the introduction of agile practices including cross-functional and self-organising teams, DevOps, Scrum, and Kanban. Determine the Right Learning and Development Measures.

Product Management 239

Product Management Product Manager Weak Development Team Management 239

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. We recently sat down with Maggie to chat about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Look for the team players.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

Userpilot

MARCH 7, 2024

of leadership roles. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers. There are very few women in leadership positions and there is a reason for that – it’s not random.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Mironov Consulting

MAY 24, 2022

Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement.  Yet  We shout past each other using secret keywords (“agile”) and assuming bad intent.  Project teams that ship v1.0

Product Research 143

Product Research Reporting Tools Technical Review Onboarding KPIs 143

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 172

User Testing Weak Development Team Customer Experience Customer Feedback 172

Mironov Consulting

MARCH 4, 2020

A pattern I’ve seen 4 or 5 times seems worth describing, since other folks may be experiencing it: a very early-stage B2B/enterprise company brings on a full sales team before finding product/market fit. First, let’s recapping the basics of why we hire enterprise sales teams and what they do. Here’s my gross simplification.

User Testing 69

User Testing Enterprise Weak Development Team Product Research 69

Mironov Consulting

JULY 27, 2023

 Sales teams inundate us with urgent-but-repetitive ‘does product X do thing Y?’ 1] “Product Needs to Help Sales Close Major Deals” Enterprise sales teams are paid, rewarded, promoted, and measured on closing individual (big) deals.  So  There’s something more systematic here.

Information 98

Information Weak Development Team Reporting Tools Technical Review 98