Mironov Consulting

OCTOBER 26, 2017

Head of Product: My CEO is a finance guy*, and is pushing the product team hard to prioritize all engineering work solely on ROI. Most first-time CEOs come from some functional role: sales, finance, marketing, engineering, occasionally product management. (Or See my product pies.)

Finance 95

Finance User Testing Analytic Tools Research Software 95

Split

AUGUST 18, 2022

However, there are simple testing ideas you can try to make the most of a difficult situation. A second axis to consider is that your customers themselves have less interest in spending. When decisions become difficult to make, A/B tests offer an accurate and reliable estimate. The best approach is to run an A/B test.

User Testing 98

User Testing Customer Experience Product Research Testing 98

Userpilot

APRIL 6, 2023

Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. In this article, we look at different ways for product managers to avoid falling into the overengineering trap. But worry not! Book the demo! What is overengineering?

Feedback Software 84

Feedback Software Analytic Tools Research Software User Testing 84

DISQO

JULY 23, 2019

Any company that wants to survive the current consumer revolution had better strive for perfect product/market fit, because their competition definitely will. Meanwhile, direct-to-consumer models are disrupting how people engage with and purchase from every type of company. Is the solution simply to innovate?

User Testing 40

User Testing Branding Data Visualization Product Research 40

DISQO

JULY 23, 2019

Any company that wants to survive the current consumer revolution had better strive for perfect product/market fit, because their competition definitely will. Meanwhile, direct-to-consumer models are disrupting how people engage with and purchase from every type of company. Is the solution simply to innovate?

User Testing 40

User Testing Branding Data Visualization Product Research 40

Intercom, Inc.

SEPTEMBER 21, 2022

Because of the limited scale any business could operate in – a scale which was literally dictated by their location – it was relatively easy for them to build personal relationships with customers. And with that explosion in addressable market came an explosion in customer service requests.

Research Software 118

Research Software User Testing Customer Experience Vision 118

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. If people aren’t looking for your solution, you have to educate them about the problem your product solves.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Intercom, Inc.

FEBRUARY 2, 2022

Seeking feedback at various stages of a project helps avoid bottlenecks and silos, and ultimately drives business impact. Here, we’ll dive into the ways we can apply the film industry’s tried and tested model to future projects. Document this step with in-depth notes, seeking feedback from contributors.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Sachin Rekhi

JANUARY 9, 2017

I studied computer science in the engineering school and ultimately settled on finance at Wharton. While I may have been better served studying marketing or management, I did learn some important finance principles that I still use day-to-day in my product management role. Risk and return were directly correlated.

Finance 69

Finance Feedback Software User Testing Weak Development Team 69

Roman Pichler

APRIL 5, 2022

For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit. Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. Assess product strategy and adjust if necessary.

Weak Development Team 267

Weak Development Team Product Management Product Manager User Testing 267

DISQO

DECEMBER 18, 2018

Any company that wants to survive the current consumer revolution had better strive for perfect product/market fit, because their competition definitely will. Meanwhile, direct-to-consumer models are disrupting how people engage with and purchase from every type of company. Is the solution simply to innovate?

User Testing 40

User Testing Branding Data Visualization Research Software 40

Product Innovation Educators

JANUARY 15, 2024

Prior to SCAD, Paul spent 25 years in the corporate world leading world-class digital and user experience design teams, primarily in e-commerce, most notably with The Home Depot and Barclays. That’s what innovation is—creating magic moments for the customer. Joining us is Paul Stonick, the Vice President of SCADpro.

User Testing 104

User Testing Product Research Customer Experience Research Software 104

Usersnap

MARCH 19, 2019

Do you consider customer feedback? Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

JULY 27, 2023

They also manage finances and supervise one or more engineering teams. Product Manager : In charge of creating product strategy and overseeing the design process, among other things. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

Research Software 90

Research Software Feedback Software Analytic Tools Onboarding KPIs 90

Userpilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions. What is CAC payback?

Feedback Software 91

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 91

Userpilot

MAY 12, 2022

Let’s dive into how, when, and where to announce your new products or features to increase their adoption and your customer base. Product announcement involves all the marketing activities to promote and successfully launch a new product or feature. Use multiple channels to reach users.

Feedback Software 92

Feedback Software Research Software Product launches User Testing 92

Userpilot

JULY 23, 2023

TL;DR A go-to-market strategy is a comprehensive plan for taking your product or service to target customers. Key members of the GTM team: Go-to-Market Manager: Responsible for overseeing and coordinating the entire GTM process , ensuring alignment across go-to-market teams and successful product launches.

Research Software 70

Research Software Data Visualization User Testing Marketing 70

The Product Coalition

JANUARY 17, 2022

Compass for new product managers for how to build an API developer portal | Photo by Ali Kazal on Unsplash With APIs-as-a-Product on a rocketship since 2005, there are many elements that product managers need to master in their Developer persona user experience (Dx) to win and protect their business. www.Astral.sh ).

UX 133

UX Data Visualization Development Reporting Tools 133

Amplitude

JULY 29, 2020

Instead, your product strategy should be a framework centered around providing value to your customers that helps you decide which tactics to explore. Ultimately, product strategy is a big-picture idea of how you will advance your product’s mission. Think of product strategy as a hypothesis to be tested.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

AB Tasty

MARCH 26, 2024

The opportunity cost of NOT testing is never knowing how much revenue you are losing from not knowing. Dave Anderson, VP Product Marketing and Strategy We are living in a time where people treat products and services as commodities. Customers of today expect an experience alongside whatever they have purchased.

Telecommunications 52

Telecommunications Customer Experience Data Visualization Finance 52

Mironov Consulting

MARCH 9, 2024

  To be useful, Count The Digits and similar heuristics fit into a larger framework where we have strong customer insights and thoughtful goals/strategies/OKRs.   Each submitter expects a deep dive on their item including customer interviews and engineering estimates and hard dates.  hours to install. 

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

Mixpanel

SEPTEMBER 21, 2023

Read on for our conversation with Xu about finding product-market fit when you’re the ideal user, growing a following vs. growing an app, and what the future of social media looks like. Is that where the user appetite is? AfterHour more or less began with your online persona, Sir Jack. But I think that’s changed.

Analytic Tools 116

Analytic Tools Research Software Data Visualization Technical Review 116

Userpilot

MARCH 8, 2022

In 2018, Perri published a popular book entitled “ Escaping the Build Trap : How Effective Product Management Creates Real Value ”. The book described the common tendency for organizations to focus on features instead of delivering true value for the users, and discussed: How not to turn into a feature factory.

Technical Advisors 108

Technical Advisors Product Research Analytic Tools User Testing 108

PMLesson's Ace the PM Interview

JANUARY 31, 2022

That's why we scoured our bookshelves to make a list of the best product management books we could find. Technology is always changing, as are customer habits. Fortunately, there is a cornucopia of stellar books perfect for product managers who want to learn everything from user-centric design principles to advancing their career.

Books 95

Books User Testing Technical Review Product Management 95

DISQO

DECEMBER 18, 2018

Any company that wants to survive the current consumer revolution had better strive for perfect product/market fit — their competition definitely will. Meanwhile, direct-to-consumer models are disrupting how people engage with and purchase from every type of company. Is the solution simply to innovate?

User Testing 49

User Testing Data Visualization Research Software Analytic Tools 49

Gainsight

APRIL 24, 2022

According to this week’s reporting from the Bureau of Labor Statistics’ Consumer Price Index (CPI), prices rose 8.5% While inflation no doubt creates real challenges for consumers, price increases aren’t always good for businesses, either. It’s a well-established fact that customer-centric businesses are built to weather the storm.

User Testing 59

User Testing Customer Experience Software Review Reporting Tools 59

Mind the Product

OCTOBER 31, 2019

We were a new team and we didn’t know what product management should encompass at the bank. Designers reached out to domain experts from other teams to drive requirements without consulting the product team. As product lead you may think you know best, but the different functions in the organization exist for a reason.

User Testing 86

User Testing Product Research Data Visualization Banking 86

Ronke PM

AUGUST 16, 2023

Table of Contents Technical Support Customer Success/Relationship Managers Marketing Sales Team Data Scientist Finance UX Researcher UX Designer Content Designers and Conversational Designers Engineering Legal Security (IT) PMO (Product Management Office) (Bonus!)

Onboarding KPIs 52

Onboarding KPIs Weak Development Team Research Software Customer Experience 52

Userpilot

JANUARY 21, 2021

Product Manager’s roles is the stage in the product development process where each is involved. As your organization and the complexity of your development projects grows, it may be more efficient to split the duties between a Product Manager and. a Product Owner. Product Manager. Duties Of A Product Manager.

User Testing 94

User Testing Customer Feedback Onboarding KPIs Product Management 94

Mironov Consulting

JANUARY 17, 2019

Many CEOs tell me that they (personally) are the best-informed people within their companies about what customers need , and they (personally) are best positioned to drive decisions on product priorities. Somehow, interpreting customer needs can feel different. First, some context. But that’s an illusion.

User Testing 97

User Testing Customer Feedback Customer Experience CTO Coach 97

Gainsight

DECEMBER 21, 2023

For a long time, proactive vs reactive was a common debate among Customer Success professionals. Now, the verdict is in, and everyone agrees that proactive Customer Success Managers (CSMs) are best positioned to drive value and deliver a better customer experience. Control over the customer experience.

Customer Experience 52

Customer Experience Customer Feedback Feedback Software User Testing 52

Mixpanel

NOVEMBER 8, 2022

Product metrics can be a leading indicator of future financial outcomes. Whether you have 10 users or 10 million, you should always be connecting with customers to collect qualitative data. Good product ideas are sometimes ignored ( or even laughed at ). How often are they using this product? Do they need it?”.

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. Ready to dive in? What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

ProductPlan

JUNE 5, 2020

The Product Leader Certificate requires a little more PM experience and demands competence in DevOps, data analytics, and hard technical skills. Key takeaways include product strategy , user research, and the UX/UI design process. It explores product leadership fundamentals and managing growth, among other takeaways.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

Mixpanel

NOVEMBER 9, 2020

However, they don’t meet everyone’s data needs—particularly product teams’ BI tools are great at visualizing any data that can be queried from a data warehouse. It takes an expensive, time-consuming, up-front investment in data to realize the benefits of BI. Implementation.

Data Visualization 111

Data Visualization Differentiation Analytic Tools User Testing 111

ProductPlan

NOVEMBER 1, 2022

More and more companies are making product excellence a top priority and are introducing the role of a Chief Product Officer (CPO). With a need to deliver products that bring value to both customers and the business and the new spotlight on product-led growth. Market analyst. Customer advocate.

Data Visualization 52

Data Visualization Finance User Testing Customer Feedback 52

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. Now, more than ever, your customers want to be heard.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256