Lenny Rachitsky

JANUARY 14, 2025

So I’ve been on the hunt for a framework that actually helps you measure and increase your velocity. Core 4 pulls everything they’ve learned from working with thousands of teams into a single unified developer productivity framework. Her background is in developer tools and distributed systems.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

The Product Coalition

NOVEMBER 1, 2020

A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. It enables a diverse set of ideas from across the organization to be tested systematically and learnings to be internalized by everyone. Test everything!

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

Lenny Rachitsky

JANUARY 7, 2025

You’ll find a collection of battle-tested prompts, real-world examples, and a step-by-step guide you can put into practice immediately. IDEs) that help you write code with the help of AI Let’s review the most popular tools in each category to see what they can do and what we can build. ” Finally, we have Lovable.

Feedback Software 142

Feedback Software Data Visualization ChatGPT Software Review 142

UX Planet

MARCH 9, 2025

What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. This can include user research and discovery, heuristic evaluation, and results of usability testing. is another common question asked by stakeholders when they review the proposal.

Product Research 115

Product Research Research Software Feedback Software User Testing 115

Split

JULY 13, 2023

Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Test-driven development (TDD), a software development approach in which tests are written before the code, is akin to building a safety net before performing a daring tightrope act.

Software Review 98

Software Review Systems Review Technical Review User Testing 98

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.

Feedback Software 168

Feedback Software Systems Review Software Review Reporting Tools 168

Intercom, Inc.

FEBRUARY 20, 2018

All too often, onboarding is a finite project that’s owned by a single team (probably product or growth) and has a due date. From there, in three taps and less than one minute, I had recorded a test podcast, selected my background music and published it to my own radio station. a simple framework for user onboarding.

Customer Experience 162

Customer Experience Framework User Testing Systems Review 162

Usersnap

MAY 14, 2025

Trying to build the right thing without a solid discovery framework is like setting off on a road trip without a map or destination. Whether you’re in product, UX, or strategy, this is your blueprint for a discovery framework that actually moves the needle by connecting user insight to the metrics that drive revenue.

Product Research 52

Product Research Framework User Testing Customer Feedback 52

UX Planet

SEPTEMBER 3, 2024

This article reviews 3 popular contribution models: 1. It uses the hybrid model of contribution where the central design system team is responsible for the overall direction. This hybrid model helps the design team keep the system accurate and useful. This hybrid model helps the design team keep the system accurate and useful.

Systems Review 98

Systems Review Software Review Technical Review Healthcare 98

The Product Coalition

FEBRUARY 11, 2024

The value assessment framework allows you to identify gaps in any of the value layers — definition, delivery, and perception. I knew it not because I looked at our behavioral tracking (we couldn’t have one, as our systems were installed on-prem and disconnected from the internet). This concludes the value assessment framework.

Framework 145

Framework User Testing Customer Experience Definition 145

Mind the Product

AUGUST 23, 2019

Looking at strategy from this view can be useful to understand the bigger context, but it is typically built on a system of assumptions that may not be realistic. In this blended product and business model framework: What is desirability? How can desirability, viability, and feasibility be tested? A Better way.

Technical Review 194

Technical Review Feedback Software User Testing Systems Review 194

UX Planet

MARCH 4, 2025

In reality, UX is multidimensional, and it requires multiple qualitative and quantitative metrics like task success rate, user satisfaction score, and summary of user reviews. One good framework to try is GoogleHEART. Google HEART framework. NPS survey dashboard in UsrGuiding tool. NPS alone doesnt cover theseareas.

Data Visualization 75

Data Visualization UX User Testing Customer Experience 75

The Product Guy

OCTOBER 1, 2018

In my own experience, this opportunity canvas and the product vision definition forced me to think about aspects I had not considered such as the cost of building and of not building this new system, and made me analyse how the proposed solution could support future hardware devices. High level map (the backbone and walking skeleton).

Roadmap 334

Roadmap Customer Experience Workshop Document 334

The Product Coalition

DECEMBER 28, 2020

They have a number of strategic benefits… They deliver high quality and service due to the importance of the relationship to both organisations. Partnership Framework How to create effective partnerships The following is a list of principles to supplement standard procurement practices (RFPs, due dil, legals, supplier evaluations etc.).

Feedback Software 179

Feedback Software Technical Review Technology Systems Review 179

NextBigWhat

AUGUST 4, 2020

Design in high fidelity using the design system, take care of the edge cases, the unhappy flows and conduct usability testing on the prototype. When designing in high-fidelity, consider the first time user experience, empty states, nth time UX, and any issues that might come in due to technical constraints.

Framework 111

Framework User Testing Technical Review Feedback Software 111

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability tests check if people can use a product. What is usability testing? What is the purpose of usability testing?

User Testing 141

User Testing Product Research Research Software Feedback Software 141

UX Planet

DECEMBER 6, 2024

Satisfaction leads to positive reviews, recommendations, and increased user retention. There are various types of e-learning apps, each designed to serve different educational needs and preferences: Learning Management Systems (LMS): With these platforms, you create and manage educational courses or training programs.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Intercom, Inc.

JUNE 15, 2022

We created a simple framework to understand the onboarding process. We developed a simple framework to understand it by outlining three things: The people: Who’s in the buying committee and what is their role in it? Not only did a no-code integration appeal to project managers, but it also worked with a wider range of phone systems.

User Testing 195

User Testing Customer Experience Weak Development Team Customer Feedback 195

Intercom, Inc.

APRIL 13, 2021

For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer. Architecture of the system. Search is an indispensable part of Intercom.

Reporting Tools 250

Reporting Tools Data Visualization Customer Experience User Testing 250

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Their A/B testing capabilities can uncover how different changes and features impact success metrics such as purchase rates, trial requests, onboarding, survey results, and more.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

FEBRUARY 2, 2021

These steps are designed for even the humblest of budgets and will help not just with acquisition, but with the entire spectrum: validation, testing, engagement, retention, referrals, and revenue. Now it’s time to put your app and positioning to the test. REGISTER YOUR DOMAIN AND CREATE A LANDING PAGE. Register your domain (e.g.,

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

JANUARY 27, 2022

It often makes testing stages of products or changing other alternatives impossible. In a savvy-tech world, speed enhances the cost of stability, organization, and frameworks. Waterfall project management is ideal for consistent and reliable results on software development projects or systems that don’t need rapid changes.

Reporting Tools 158

Reporting Tools Agile Feedback Software User Testing 158

Mind the Product

APRIL 19, 2018

Gate systems have long been a way to control that risk, and have been implemented successfully in many industries ranging from pharmaceuticals to software to manufacturing. What is a Gate System? Why use a Gate System? Fundamentally, gate systems serve to minimize the risk and cost associated with new product development.

Research Software 91

Research Software Systems Review Weak Development Team Development 91

The Product Coalition

FEBRUARY 1, 2021

Are systems in place for automation (e.g. If your organisation isn’t where it needs to be, the Harvard Business Review provides a helpful 2×2 grid for grading your organisation’s approach to quality management, and a pathway for improving it. You just reuse the product prioritisation framework you have or choose one.

Software Review 137

Software Review User Testing Reporting Tools Systems Review 137

Userpilot

MAY 30, 2025

Here’s a framework you can use to filter the vanity metrics: Start with the money metric. Test for interconnection. The complexity of reviewing, categorizing, and submitting detailed reports demands a larger screen and a full keyboard. Usability testing reveals where users struggle. What directly drives revenue?

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Product Innovation Educators

OCTOBER 14, 2024

The future of product management will involve using more AI tools, like advanced language models and creating fake data for testing. He advises using AI as a starting point, but always reviewing and refining the output to ensure it aligns with product strategy and organizational goals. For example, “Here are three product ideas.

Artificial Inteligence 243

Artificial Inteligence Research Software Data Visualization Reporting Tools 243

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. These are based on my experience running hundreds of A/B tests across dozens of consumer subscription businesses and roughly stack ranked in order of expected impact.

User Testing 134

User Testing Feedback Software Framework Onboarding KPIs 134

Product Innovation Educators

JULY 6, 2020

It tied together many of my experiences and I helped me put them into a framework. Investors told startups to act like smaller versions of large companies—coming up with a business plan on paper without talking to customers or testing prototypes. But this means the company doesn’t have a system for innovation.

Startups 227

Startups User Testing Customer Experience Development 227

Userpilot

MAY 29, 2023

Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. A customer engagement model or framework makes organizing and deploying various customer engagement strategies easier along the customer journey. What is a customer engagement framework?

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96

Usersnap

JUNE 18, 2020

This article is brought to you by Usersnap , a user testing tool that helps you to communicate visually. The methodology of User Acceptance Testing (UAT) is pretty straight-forward. The implementation itself requires some in-depth knowledge on the available types of User Acceptance Testing, though. Get a 15-day free trial here.

User Testing 105

User Testing Product Research Feedback Software Customer Experience 105

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. Know your own systems. You are only as strong as the weakest link in your privacy ecosystem.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

Userpilot

JULY 8, 2021

Invented in 2007 by Dave McClure, pirate metrics is a framework that is still used by businesses to measure and optimize customer interaction across their lifecycle. But how does the pirate metrics framework work for SaaS and how can it help drive growth? Dave McClure's Pirate Metrics framework. In short- AARRR.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Framework 98

Userpilot

APRIL 30, 2025

Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back. Its a system to make your app discoverable, shareable, and credible without relying on blind luck or paid ads alone. Here’s how to build that system: 1. But good reviews dont happen automatically.

Feedback Software 62

Feedback Software Analytic Tools Data Visualization User Testing 62

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. Usability testing: Observe users as they interact with your product to identify usability issues and collect feedback on user experience. For starters, it shows you dont know your customers well enough.

Research Software 77

Research Software User Testing Analytic Tools Feedback Software 77

Arkenea

APRIL 10, 2025

Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment. Quality assurance: Manual and automated testing, security audits, compliance checks. Conduct unit, integration, system, and user acceptance testing.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

The Product Coalition

SEPTEMBER 21, 2020

In addition, the process of ideation and hypothesis driven testing increases the team’s ability to empathize with the users and come up with creative solutions to their pain points. Many companies, in fact, set up cross functional experimentation teams and use the test and learn mentality as their business transformation strategy.

Customer Experience 167

Customer Experience Data Visualization User Testing Product Research 167