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I’m disappointed to see the rise of generativeAI tools that are designed to replace discovery with real humans. I’m a big fan of generativeAI. I’ll then share how and where I think generativeAI can help, and clearly identify what we should avoid. Too many generativeAI tools miss this point.
We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. Discovery is a team sport. I did classic web development before there were frameworks back in the ’90s. I hate definition wars.
How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams. However, these early efforts faced significant limitations.
Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model. Last A competitor announces ChatGPT-based retirement investment advice.
8 AI trends that will define product development By Greg Sterndale Posted in Digital Transformation , Product Published on: February 12, 2025 Last update: February 10, 2025 From modular architecture to agentic AI How product development will evolve in 2025 & beyond In product development, change is the only constant.
In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. In product development, customers are always the ultimate arbiter – you may build amazing technology, but if it doesn’t solve a problem for them, it’s not worth it.
In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.
Current generativeAI tools can come up with videos and images within minutes. Are they prepared to generate unpredictable visual assets based on prompts? Will image generationAI help them? GenerativeAI’s visual generation capabilities are improving very fast.
How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams. However, these early efforts faced significant limitations.
Want to advance your career in product management or find top talent for your team? Stripe They’re looking for a senior Product Manager to lead a pillar within our LPM Cost Optimization team. A collaborator experienced in working with cross-functional teams, including engineering, design, and external partners.
Want to advance your career in mobile product management or find top talent for your team? You will collaborate with engineering, design, and business teams to deliver cutting-edge mobile solutions that improve efficiency, user adoption , and overall product performance. Who would be a BAD fit for this job?
Meta is looking for an Operations leader to join the Product Data Operations (PDO) team. PDO provides data and insights that power machine learning and AI, at the core of all Meta products. You will work closely with Meta product and engineering teams to deliver on Meta’s product roadmap. PMs with no technical background.
Gartner estimates that through 2025, at least 30% of generativeAI projects will fail after PoC due to poor data quality, inadequate risk controls, escalating costs, or unclear business value. Uncertain outcomes: Without real-world validation, predicting an AI systems performance or business impact can be challenging.
Sales teams inundate us with urgent-but-repetitive ‘does product X do thing Y?’ 1] “Product Needs to Help Sales Close Major Deals” Enterprise sales teams are paid, rewarded, promoted, and measured on closing individual (big) deals. So There’s something more systematic here.
In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. In this role, he drove the development of products that took eBay’s global e-commerce platform to new levels of success. Marty Cagan is a popular name in the product management world. Who is Marty Cagan?
In a 2023 poll, Gartner found that, of more than 2,500 executives, 38% indicated that customer experience and retention is the primary purpose of their generativeAI investments. Unifies customer data in one platform that is embedded in all the teams who need a deeper understanding of the customer to meet or exceed their KPIs.
McKinsey has estimated that AI technology could generate $60 billion to $110 billion per year in economic value for the pharma and medical-product subsectors alone. With the average cost of developing a new drug at approximately $2.3 Data quality is fundamental to any AI project. Data quantity matters, too.
TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.), Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. ChatGPT generatesAI-powered product ideas.
It is not an understatement to say that the success of a new digital product launch is largely determined during the product development process. With the introduction of AI into this process, it is more critical than ever for businesses to stay on top of the latest product trends to compete. Your people are your greatest asset.
They represent the customer’s voice and collaborate with product teams and stakeholders. The RICE framework evaluates features by weighing their Reach, Impact, and Confidence against the Effort required for development. Effort : How much time and work will be required from the team to build and release the feature?
Best for: SaaS product teams who want a powerful but easy-to-use platform to improve onboarding, increase product adoption, and drive user engagement. Ease of use and implementation Userpilot is known for its intuitive, no-code builder, making it easy to create and customize in-app experiences without needing developers.
Here are our key takeaways from the keynote, “ Leading the AI Revolution: IT’s New Role in Global Public Sector Innovation.” AI Technology is not new…we’ve been using AI for a long time now because there are different types. It is also known as Artificial General Intelligence (AGI). Think Terminator….we’re
Marc Brown, HealthTech Founder and CTO with 20 years of experience building products and leading engineering teams talks about agentic workflows in healthcare, staying curious to foster innovation in tech teams and qualities that make a successful CTO. Additionally, AI will play a role in not only what we build, but how we build.
We reorganized our tech teams along value streams that align to segment of the customer journey, and set up Objectives and Key Results (OKRs) around that. It exhibits behaviors we might label as bad in humans. Nobody in financial services is deploying generativeAI directly to customers without human oversight.
It’s also important that you create excitement ahead of the launch and ensure synergy between your customer support and sales teams. To succeed at this stage, you need to coordinate your marketing efforts with your product team. This calls for cooperation between the sales, support, and product teams.
It’s not just a team. In other words, you’re talking to Sales, you’re talking to Customer Success, you’re talking to the support team. But if you just keep doing the same things the same way, you’re just going to burn your team out.” You don’t want pricing to be a barrier to adoption.”
Userpilot is an all-in-one growth platform that helps product teams boost key metrics through contextual in-app experiences. Zendesk is an AI-powered customer service software that helps CS teams manage support tickets from one hub. Sign up for a Userpilot demo and reap the rewards of customer success management software!
Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams. Some are top-down command-and-control, others are freewheeling or consensus-driven or chaotically leaderless or run by a CEO who had a bad childhood.
Height is a new project management tool for product teams and they’ve just launched 2.0 which gives product teamsAI super powers. For SaaS product teams, one of the more complex parts of building zero to one applications is implementing permissions. You can find out more here. Subscribed Hi product people ?,
If you’ve not heard of Celonis before, it’s a SaaS company that focuses on one thing product teams tend to either love or hate: process map diagramming. Essential reads for product teams New from the Department of Product this week: ? Enjoy the rest of your week! That’s the first big difference to note.
Designed by a small, independent product team, Reflect is a rather beautiful new way to capture your notes, thoughts and ideas. Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. and beating ChatGPT’s 50.3%.
Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding. I am in Prague this week, so I am really lucky to work with a team of designers here. So I’m doing great. So that’s how I would describe myself.
For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now In my quest to develop a comprehensive benchmark to measure progress toward AI replacing PMs, I teamed up with full-time prompt engineer (and past collaborator) Mike Taylor on a piece that will surely blow your mind.
a text-generatingAI, and according to OpenAI , it can generate text in a dialog format, which “makes it possible to answer follow-up questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests.”. ” Computers were bad at that historically. The bot is powered by GPT-3.5,
In this week’s newsletter, I’m focusing on articles which will help you navigate through the product management fog and learn practices that help setup product teams for success. To ensure your team’s success, think beyond your own team. which bring more value and benefit the organization - not just your team.
In our Conversations with Chief Innovators series, Larry explains that business leaders are concerned because AI “exhibits behaviors we might label as bad in humans.” As a result, he says, “We need to understand and quantify the risk profile of new solutions using generativeAI.”
For more from Mike, check out his book, Prompt Engineering for GenerativeAI , and his AI engineering studio, Brightpool. Much like how becoming a better communicator leads to better results from the people you work with, writing better prompts improves the responses you can get from AI. Follow him on LinkedIn and X.
Why your AI strategy is stalling And how to fix it By Patrick Sheridan Posted in AI Transformation , Modernization Published on: May 23, 2025 Last update: May 23, 2025 Youve run a few AI pilots. Maybe your team played around with ChatGPT Pro or built a quick internal chatbot. You dont need 20 experiments.
Strategic Foresight: An Edge Product Teams Need Now By Erica Wass Todays best product teams arent just chasing the next feature, theyre shaping the future of their markets. As AI, geopolitical shifts, and changing customer values redraw the competitive landscape, product leaders must operate with a new kind of intelligence: foresight.
Beyond the Hype: AI for Strategic Foresight By Erica Wass Product professionals are now being held to a higher standard as they are increasingly expected to deliver commercial outcomes and drive strategic value. Strategic Foresight helps product teams look further ahead. Foresight also builds confidence.
Aman Khan runs a popular course on evals developed with Andrew Ng , is Director of Product at Arize AI (a leading AI company), and has been a product leader at Spotify, Cruise, Zipline, and Apple. He was also a past podcast guest and is launching his first Maven course on AI product management this spring.
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