UX Planet

JANUARY 29, 2024

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. Filters options: Time Period Adventure Type Price Range Duration Popularity Detail View Group Visits: Encourages social travel and shared experiences, which can enhance enjoyment and increase bookings.

Customer Experience 79

Customer Experience Travel UX Feedback Software 79

UX Studio

MAY 30, 2023

How to build trust through UX design? With this in mind, how can we build trust through UX design? Pyramid of trust (Source: NN group ) Make it easy for users to find the answer to these questions. As the NN group state, people are naturally skeptical, so don’t underestimate the need to communicate your values.

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UX Planet

FEBRUARY 1, 2024

Instead of a simple email saying, “Let’s connect on LinkedIn,” users’ contacts received multiple follow-up emails, giving the impression that the messages came directly from the users themselves. This information is then used to segregate your interests, hobbies, and groups, enabling them to target you and your friends with ads.

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UX Travel Download Advertising 80

Userpilot

JUNE 20, 2023

So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. It also explores 15 strategies that help UX designers build trust in potential users. Creating a positive first impression with a warm welcome message and data-backed onboarding. What is user trust?

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The Product Coalition

DECEMBER 23, 2021

UX does matter. So, let’s have a closer look at the most important UI/UX issues to bear in mind when assuring the quality of financial products. And it’s great that more open-minded companies understand how important it is to think about all social groups when it comes to using the software. If you still doubt it, assess this.

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Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

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Feedback Software Research Software Analytic Tools User Testing 95

UX Planet

DECEMBER 19, 2023

Coming out of retirement to take on the Clown World of UX Wait, what? For those of you who don’t know, I used to publish roasts of bad UX design on here. Because the world of UX is on fire, that’s why. The UX Clown World has arrived. UX leaders are getting laid off disproportionately. Who is this guy?? Not really.

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UX Reporting Tools Customer Experience Data Visualization 52

Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. Notification UX design best practices: Make notifications valuable by sending the right message to the right user at the right time. For example, when you send a message to a friend on WhatsApp. What are notifications?

Customer Experience 96

Customer Experience User Testing User Experience Customer Feedback 96

The Product Coalition

MARCH 5, 2020

I reread my message several times, but still couldn’t see anything ‘emotional’ about it. Many important business decisions are made in work group chats. Just like in real communication, using emotions in messaging is crucial. So I asked my colleague who is very empathic. He said: “Of course you shouldn’t write things like this.

Messaging 78

Messaging UX Management Management 78

Userpilot

MARCH 25, 2022

A continuous message testing process is essential for getting the most out of your product marketing efforts. But without running frequent tests or research on your messages, how can you know what language to use for conversions? In this post, you’ll discover the importance of message testing and how to get it right.

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User Testing Product Research Messaging Data Visualization 93

UX Studio: Product Management

NOVEMBER 19, 2021

But why is empathy so important in UX and how can we best practice it? Someone without technical UX knowledge, no matter how empathetic, has a way to go before becoming a professional in the field. As UX professionals we want to appeal to emotions. If you work in UX, you have probably heard of this process.

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UX Customer Experience User Testing Data Visualization 93

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 87

Customer Experience User Testing Analytic Tools Feedback Software 87

UX Studio

AUGUST 30, 2023

At UX studio, we started our journey to shift our mindset and learn about the basics of Inclusive design and accessibility around 2022. Educating ourselves and each other We basically started an inclusive design study group with my squad when I was a squad lead. At UX studio, we build our own products as well, besides our client work.

UX 58

UX Research Software User Testing Product Research 58

TechEmpower - Product Management

JULY 24, 2023

For example, you might want to offer a discount to a given group to provide incentive. Are users otherwise grouped by the system, maybe by background (employer, university) or preferences? Email / SMS Does your application send out transactional emails or SMS messages? How are those mass messages crafted? Send messages?

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The Product Coalition

APRIL 29, 2018

April//27//2018 Here are some interesting finds on UI/UX of the week! Focus groups give you more in-depth insights than surveys. In the past, the expense of focus groups were often prohibitive for many small businesses, but the internet has made things much more cost-effective, he says. link] Error Messages on Forms.

Article 68

Article UX User Testing Customer Feedback 68

Amplitude

NOVEMBER 26, 2019

Hold a workshop or small group sessions. Download the UX of Data worksheet. Slack message 4:15am @channel Uh, it looks like revenue is down 50%!? Download the UX of Data worksheet. I know conversations are hard so here are some ways to approach them: Hold one on ones with people who might have answers.

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Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

MARCH 19, 2024

To retain users, continuous improvement of your UX optimization efforts is critical. This guide takes an in-depth examination of steps you can start implementing right away to improve your product’s UX optimization. Measure your UX optimization efforts. Why is constant UX optimization important?

Customer Experience 94

Customer Experience User Testing Research Software Feedback Software 94

UX Studio

SEPTEMBER 15, 2017

Building a product without using UX research methods is like getting into a Taxi and just saying, “Drive.”. Luckily, I gathered the most useful UX research methods for doing qualitative and quantitative studies. This highly qualitative UX research method helps to get to know users personally. Interviewing. When to use it.

Product Research 107

Product Research User Testing Research Software UX 107

UX Studio: Product Management

OCTOBER 18, 2023

Several UX projects require teamwork. As individuals (researchers or designers), we can be the best employees, highly skilled , and the best in our field, but a UX project usually requires collaboration. However, simply putting together a group of well-qualified professionals does not inherently guarantee success.

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UX Feedback Software Research Software User Testing 54

Userpilot

JUNE 4, 2024

Today’s article shows you some of these principles and how to apply them in your UX design. Interaction design principles are guidelines that help UX and visual designers create intuitive and engaging interfaces. Focus Groups : Facilitate discussions to uncover shared opinions and insights. Let’s get started!

Data Visualization 87

Data Visualization Feedback Software Research Software Analytic Tools 87

UX Planet

JANUARY 9, 2024

This involves thoughtful categorization, grouping related elements, and providing clear pathways to desired information or actions. Strive to avoid jargon and complex language, ensuring that users can grasp the essence of the message with ease. Provide immediate and clear feedback through visual cues or well-crafted messages.

Feedback Software 88

Feedback Software Product Research Research Software Feedback Loop 88

Userpilot

JULY 30, 2023

Looking to leverage marketing automation segmentation to offer contextual and relevant in-app messages ? Marketing automation segmentation enables you to deliver the right message to the right people at precisely the right time. Identifying power users for product launches and sending targeted messages highlighting the benefits.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Customer Experience 90

Userpilot

MAY 14, 2024

Intercom integration enables sending personalized messages and triggered experiences based on Mixpanel product usage data. You can also use the data to segment users and target them with personalized in-app messages or marketing campaigns. This enables them to send personalized messages and trigger event-based experiences.

Data Visualization 103

Data Visualization Embedded Analytics Analytic Tools Feedback Software 103

The Product Coalition

MAY 20, 2018

May//18//2018 Here are some interesting finds on UI/UX of the week! Interesting article from the Nielsen Norman Group, focused on detailing what Brutalism and Antidesign movements are about, and how they impact the product experience and how users consume information. link] Movie Pitching and UX Theory. link] Accessibility.

Article 68

Article UX User Testing Magazine 68

The Product Coalition

JANUARY 14, 2019

By defining who your target group is, you can focus on the users that actually use your app and through that, save time and money. Impact of defining a target group A target group is the core set of users of your app. This is the group of people that you concretely have built the app for. Who is your target group?

Analytic Tools 67

Analytic Tools Research Software User Testing Data Visualization 67

UX Studio: Product Management

NOVEMBER 20, 2019

In the book Color Psychology and Color Therapy , Faber Birren investigates which colors are desirable for different age groups. Color psychology & visual hierarchy for UX . Before deciding the main colors of an app, checking a color palette will definitely help you to find the perfect matching tone with the right message.

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UX Research Software User Testing Product Research 95

UX Studio

OCTOBER 18, 2018

Even a chatterbox can have difficulty explaining their thoughts so the listener gets the message. That makes us improve constantly at UX Studio. I realized that even though writing copy forms part of our everyday, even as UX designers, we still don’t consider it an integral enough part of designing products in general.

UX 101

UX User Testing Systems Review Workshop 101

UX Studio

SEPTEMBER 4, 2019

So I ended up a UX designer, but my heart started to beat faster and louder when I first woke up to the truth: Writing makes up a determinative part of UX. As I always try to dive ever deeper into the field of UX writing, I also try to look for inspiration and information from key persons. Thank you for inviting me. Not at all.

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The Product Coalition

JANUARY 11, 2023

UX research, on the other hand, is concerned with understanding how people interact with products or services and using that understanding to improve the overall user experience, emphasizing digital products. UX research helps to improve customer satisfaction, reduce complaints and drop-off rates, and make products more user-friendly.

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User Testing Product Research Data Visualization Customer Feedback 128

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? How do you perform UX analysis for SaaS and make data-driven decisions? UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product. What is UX analytics? UX-Analytics-Instead-of-App-Analysis.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

The Product Coalition

FEBRUARY 3, 2022

The UX is the final effect?—?how Determine Your Target Customer We start with defining our target group. You might need to create more than one persona to get better clarity of your target group. Overall, you don’t build any prototype of the product, just messaging around the product. it’s a hypothesis.

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User Testing Product Research Product Marketing Customer Experience 140

Userpilot

APRIL 29, 2024

It also enhances the user experience (UX) and, by extension, the overall customer experience. Use this data to group users into different segments and create onboarding flows that cater to specific jobs-to-be-done ( JTBDs ). For instance, when a user clicks on a specific tool, you can display a message while the new page loads.

Feedback Software 91

Feedback Software Research Software Analytic Tools Customer Experience 91

Userpilot

FEBRUARY 24, 2023

Automated in-app messages and email replies are an easy way to acknowledge user feedback. However, it only reaches active users so it’s always good to back it up with messages via other channels. Next, use a framework like Cost of Delay to prioritize the features. Want to see how? Book the demo. What is a customer feedback loop?

Product Research 96

Product Research Feedback Loop Feedback Software User Testing 96

The Product Coalition

SEPTEMBER 3, 2019

Don Norman first coined the term User Experience in 1993 and in the last 26 years, UX has exploded. But UX is about human-centred design, no matter the product nor the audience, creating services that help people in one way or another. Then together as a group clustering common themes and voting on the biggest pain points (i.e.

User Testing 60

User Testing UX Product Research Technical Review 60

UX Studio

JULY 11, 2018

Here’s our detailed UX guide. . These UX research methods can help you with this, and these tips can help you better react to user frustration during the whole process. Here at UX studio , we hold sessions with our clients about metrics. For us, Rule Number One is: Don’t just blindly follow these. We can’t avoid it.

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UX User Testing Data Visualization Customer Experience 95

Userpilot

MARCH 10, 2024

A/B tests help you test two or more variations of UX to find the one that’s better aligned with your users’ preferences. Understanding these patterns gives you insights into what users expect from your product, so you’re able to fine-tune the user experience (UX) and increase product adoption. Funnel analysis in Userpilot.

Data Visualization 91

Data Visualization User Testing Customer Feedback Customer Experience 91

Userpilot

NOVEMBER 19, 2022

Userpilot can help product service managers collect user feedback, analyze user behavior data and improve communication via in-app messaging. On the one hand, they deal with market research and messaging just like the marketing team. Part of it is shaping marketing communications through message testing. Want to see how?

Data Visualization 96

Data Visualization User Testing Research Software Feedback Software 96