The Secret PM Handbook

AUGUST 4, 2017

Create A Compelling Product Vision By Writing The (Amazon) Review First. How To Make Meaningful Estimates For Software Products , Part 2 , Part 3. There Is No “Product Owner” For A Commercial Software Product. Product management requires skills like writing, technical knowledge, and problem solving.

Framework 170

Framework Product Management Product Manager Weak Development Team 170

Modus Create

DECEMBER 10, 2024

For example, if you do a lot of in-house development, Scott suggests exploring tools that can help with code development and code review. Instead of blindly jumping into AI initiatives, businesses should carefully assess whether the technology truly supports their strategic goals.

Reporting Tools 40

Reporting Tools Research Software Data Visualization Technical Advisors 40

Agile Velocity

MAY 14, 2020

They are key inputs for your business and technology discussions around WHAT to work on. While the Agile movement originated in software development, it has been applied to much more: from medical devices to spacecraft, as well as engineering, marketing, and education. From organizational silos to legacy technology. The big WHY.

Agile 98

Agile Feedback Software Analytic Tools Data Visualization 98

The Secret PM Handbook

AUGUST 4, 2017

Create A Compelling Product Vision By Writing The (Amazon) Review First. How To Make Meaningful Estimates For Software Products , Part 2 , Part 3. There Is No “Product Owner” For A Commercial Software Product. Product management requires skills like writing, technical knowledge, and problem solving.

Framework 150

Framework Product Management Product Manager Weak Development Team 150

Business of Software Conference

SEPTEMBER 10, 2018

What makes Business of Software Conference speakers so smart? Next up: Moesta’s Jobs-to-be-Done Handbook and Christensen’s Competing Against Luck. A Double Life , Flynn Berry… Escapist, lightweight thriller that’s a break from tech. Technically Wrong , by Sara Wachter-Boettcher.

CTO Coach 49

CTO Coach Software Review Research Software Fractional CTO 49

Userpilot

JULY 13, 2021

Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. This is more effective than an employee handbook since humans tend to retain more information when they actively participate in something, as opposed to passive reading.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Arkenea

MARCH 15, 2025

In this article, well explore the key components of healthcare interoperability, including definitions from leading organizations like ONC and HIMSS, the challenges posed by data fragmentation and varied coding systems, and the critical role of Health Information Exchanges (HIEs). Want to get your HealthTech project off the ground?

Healthcare 52

Healthcare Reporting Tools Analytic Tools Software Review 52

Intercom, Inc.

OCTOBER 21, 2021

The Guaranteed Customer Experience joins a growing list of works such as The Service Culture Handbook and Customer Service Tip of the Week – a book that brings together the 52 most popular tips from his weekly email blast. 46% of online Yelp reviews of Buc-ee’s mention the restrooms. It was about restoring my trust in the software.

Customer Experience 129

Customer Experience User Testing Customer Feedback Airlines 129

PMLesson's Ace the PM Interview

MAY 13, 2020

So here at Exponent, we've come up with a potential structure and tips for you to follow to increase your chances of pivoting into a career in product management if you've never worked in tech or a product adjacent role before. We highly recommend this book as it can serve as your handbook for every step of PM recruiting.

Technical Review 52

Technical Review Software Review Feedback Software Framework 52

Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. I transitioned to a software company focused on financial planning. Operational reporting.

User Testing 52

User Testing Analytic Tools Reporting Tools Data Visualization 52

Gainsight

MARCH 9, 2020

As the authors of The Customer Success Professional’s Handbook , Ashvin and Ruben are two of the world’s foremost experts on the emerging customer success movement, its role in modern business, and best practices in both strategy and tactics. High maturity—Measure on financial outcomes for your company (e.g.,

Reporting Tools 52

Reporting Tools Technical Review Data Visualization Customer Experience 52

Gainsight

AUGUST 5, 2022

In Gainsight’s book, The Customer Success Professional’s Handbook, the authors shared the essential skills that every CS professional should possess. Preparing and presenting executive reviews. The technology and platforms both Sales and CS use often have similar capabilities. Building and using Health scores.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Gainsight

JUNE 17, 2022

Before assembling the building blocks of a masterful product-led growth tech stack and strategy, it’s important to anchor your plans in a few things. That means you can constantly review, adjust, perfect your plan, and pave a path to rapid growth. . Download “ Product-Led Success: The Professional’s Handbook ” now to learn more. .

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Research Software 52

Userpilot

MARCH 18, 2021

You may be targeting content marketing professionals that need SEO software, and you have 1,000 accounts following you. In a survey conducted by Map My Growth , 50% of SaaS prospects admit that software solutions are difficult to use the first time. The technical support that you give your customers prevents them from churning.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Lenny Rachitsky

APRIL 20, 2025

For engineers and product managers: start using AI coding tools to modify existing codebases, not just for prototyping—this creates a competitive advantage while your colleagues are still figuring out the tools.

Software Review 82

Software Review Technical Review Data Visualization Development 82

Johanna Rothman

AUGUST 21, 2018

How to read and review other people’s work in Handbook of Technical Reviews. How to think about steering instead of controlling in the Quality Software Management series. I use the Fieldstone Method of writing, as in his Weinberg on Writing. I could go on, but I’ll stop here.

Technical Review 49

Technical Review Software Review Leadership Agile 49

Business of Software Conference

DECEMBER 14, 2023

As Gail Goodman said in her 2012 BoS talk, ‘ The Long, Slow SaaS Ramp of Death ’, these are all just mirages along the pathway to software company profitability. He connects this story to building a software company. You set the rules and write the handbook. How to Break This Rule: Make your own rules. This is liberating.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

The Product Cafe

DECEMBER 12, 2023

Have you ever wondered why, despite listening intently to your customers and diligently building the features they ask for, your product still struggles to gain traction? Subscribe for free to receive new posts and support my work. Are You Trapped in the Product Death Cycle? Here's How to Break Free!

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

AB Tasty

MAY 23, 2025

EN 301 549 is the official European standard for accessibility of ICT (Information and Communication Technologies) products and services including websites, apps, documents, software, and hardware. EN 301 549 is the technical benchmark the EAA uses to define compliance. Check content, functionality, and code against EN 301 549.

Research Software 52

Research Software Technical Review Embedded Analytics User Testing 52

Modus Create

NOVEMBER 12, 2024

In fact, employee turnover due to inefficient onboarding costs businesses billions annually, impacting productivity, morale, and ultimately, the bottom line. Without this, technical hires can feel overwhelmed, while experienced employees may find the process redundant or irrelevant. That's where automation comes in.

Onboarding KPIs 40

Onboarding KPIs Feedback Software Research Software Customer Experience 40