Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s “MegaCorp needs a special connector to a home-grown credit reporting system.”  Especially in healthcare, finance, and military/government segments, it’s assumed.  Every

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Gainsight

OCTOBER 10, 2023

The use cases for AI are endless but most commonly tied to industries like healthcare, financial services, transportation, retail, energy, and manufacturing. In healthcare, for example, healthcare professionals (HCPs) will likely use AI for data-based diagnostic support. That’s an increase of more than 1,700%.

Education 52

Education User Testing Reporting Tools Data Visualization 52

People-First Product Leadership

FEBRUARY 12, 2024

As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. A product practitioner named Emily Webb borrowed a term from healthcare - professional protectionism - to describe this behavior.

Artificial Inteligence 52

Artificial Inteligence User Testing Product Management Product Manager 52

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 89

Research Software UX Feedback Software User Testing 89

Modus Create

JULY 8, 2022

It also requires experienced leadership to execute. That’s often due to complex integration and build processes that take a long time to test, review, run, and roll out. That’s often due to complex integration and build processes that take a long time to test, review, run, and roll out.

Technical Review 95

Technical Review Feedback Software Reporting Tools Onboarding KPIs 95

The Product Coalition

FEBRUARY 3, 2022

A product leader’s number-one responsibility involves cutting through the hype and helping leadership understand where that company sits within the value delivery system of a new product. While it has poor user reviews around usability and performance, it is a critical component to democratize the decentralized web. With Web 3.0,

Technical Review 134

Technical Review Technology Onboarding KPIs Customer Experience 134

Intercom, Inc.

JULY 21, 2022

We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. A lot of folks outsource performance marketing to agencies or use a simpler attribution system, which is fine and correct if your budget is smaller. Here’s Andrew.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Mironov Consulting

APRIL 15, 2023

 So there must be something more systemic happening: all engineers and product managers and designers can’t be congenitally lazy or inattentive or financially illiterate.  (Hint:  But if we see this as a systemic problem, it can be less about individuals.  More What Does That Have To Do With Chocolate Cake?

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

Alchemer Mobile

OCTOBER 9, 2018

So it’s App Store reviews, it’s direct customer feedback through a customer feedback link. So we talk directly to the customers as they experience the installation of the security system and then take out a lot of that information back into the product organization and adjust feature sets accordingly based on that firsthand data.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

TIBCO - Thought Leadership

OCTOBER 28, 2020

It’s not just the travel market that’s impacted: financial services, telecommunications, industry, transportation, retail, healthcare, government, hospitality, and the energy sector are all facing the same challenges in adapting to the new reality. How to Adapt. On the other hand, retailers and distributors saw a 12.2%

Data Visualization 69

Data Visualization Telecommunications Transportation Analytic Tools 69

ProductPlan

DECEMBER 6, 2022

With company leadership, product management sets the strategic direction for the product(s). Product management in financial services may be unique in the extent to which regulatory and compliance concerns impact the product offering, with healthcare a close second. Moreover, they communicate the product vision to the organization.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Artificial Inteligence 52

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each ” Slightly better, but I’ve sat through hundreds of hours of sales pipeline reviews and gleaned little.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Mironov Consulting

MAY 1, 2017

This is where medium-to-large companies have product managers sprinkled around, but without a single point of leadership or concentration. Are we pushing templates and review processes instead of strategy? Healthcare/security/ecommerce/analytics/IoT is unique, and only people from our immediate competitor space can understand it.”).

Reporting Tools 94

Reporting Tools Analytic Tools Customer Experience Feedback Software 94

Intercom, Inc.

SEPTEMBER 15, 2021

They felt like they needed some help in defining the space they were trying to capture, and the more we talked about it, the more we realized that they were the only ones who were unifying all of these measurement systems in one place and using the data across all those silos. There were like five or six operating systems for mobile phones.

Technical Review 205

Technical Review User Testing Books Customer Experience 205

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

ProductPlan

SEPTEMBER 26, 2020

Auto manufacturers, aerospace, healthcare, and pharmaceutical companies have an even longer lead time, extended by rigorous testing and regulatory body approvals. It can be tell-tale sign research and development isn’t prioritizing the right things, or only isn’t getting enough done due to a lack of productivity or inadequate staffing.

Research Software 71

Research Software Product Research Technical Review User Testing 71

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. Our shorter services are Expert Review , UX Audit , and Product Discovery.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

Business of Software Conference

OCTOBER 11, 2023

Linear for project management) Decisions made on trend may be conjoined in contextual groups, similar to pillars Segmenting market to reach “best of both worlds” For example: Red Hat (RHEL), mongoDB, elastic, Slack Enterprise vs core technology mass-market consumer product Choices can be taken to extreme levels to distinguish a small company in a competitive (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

The Product Guy

FEBRUARY 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Gainsight

OCTOBER 7, 2019

We have customers from a variety of industries, including Computer software, Corporate Services, Telecommunications, Financial Services, and Healthcare. If we learned anything from last year’s sold-out Pulse World Tours, it’s that there’s a huge demand for customer success thought leadership.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Gainsight

APRIL 29, 2019

But I think we need better systems and processes to get the right information and to make sure the good insights are getting translated in a way that’s actionable for Product people. A: I was doing a big transformation in a healthcare company that sold to hospitals and doctors offices. Are we going after new logos?

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14