The Product Coalition

JULY 16, 2023

Only four months after I joined, I gave a presentation in our annual sales kickoff about how to deal with things that our competitors are saying about us. One of the first things I did, for example, was to work with the salespeople on how to sell the product.

Strategy 148

Strategy Product Management Product Manager Management 148

Intercom, Inc.

NOVEMBER 7, 2019

We’re present on three core markets in Europe: France, UK, and Germany as well as other countries such as the Nordics and Spain, with 1,500 customers that we serve. But we also use new tools such as Intercom to gather intent from inbound leads, or to gather intent from outbound companies that come back to the website.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Intercom, Inc.

OCTOBER 13, 2022

The industry landscape is changing, the prospects of a global recession are ever-present, and everyone is struggling to get leaner, reduce costs, increase efficiency, and increase customer satisfaction and retention. They expect you to be present, available, and transparent right there in the product.

Feedback Software 118

Feedback Software Events Customer Communications Data Visualization 118

Dear Strategy

AUGUST 27, 2018

Inbound and Outbound Marketing. I should start this part of the answer by referring to an article that I wrote back in 2015 entitled, “Back In My Day…” or The Real Difference Between Inbound and Outbound Marketing. So, let’s give that a whirl. You can still find that article by clicking here.

Strategy 53

Strategy Outbound Inbound Marketing 53

The Product Coalition

APRIL 14, 2020

Quality Leads Come at a Price Another research in B2B lead generation shows that outbound tactics such as events and trade shows generate the highest quality leads ³. More importantly, more than half of these lead generation techniques are outbound focused.

Banking 78

Banking User Testing Research Software Customer Experience 78

Userpilot

AUGUST 18, 2024

In her upcoming talk on October 8th, Maja Voje will present a case study and talk about the nuances of launching AI-first products. In her book, Maja Voje highlights the following GTM motions: Inbound – This approach relies on creating value-driven content to attract prospects and generate leads.

Feedback Software 105

Feedback Software Research Software User Testing Product Research 105

Intercom, Inc.

APRIL 9, 2020

There’s also a lot of positive feedback from companies around how Intercom is allowing them to support their customers at this time when they can’t meet them face to face, and how they’re using our different features to support large inbound volumes. And in some cases this is good news, but in others it’s not.

User Testing 245

User Testing Customer Experience Customer Feedback Feedback Software 245

Userpilot

FEBRUARY 4, 2022

The enterprise model: Succeeding with an enterprise sales model will require a sales team, outbound marketing, and enough capital runway to endure the long sales cycles. This SaaS sales model is often reserved for high-ticket, specialized software — and sales techniques often focus on outbound marketing rather than inbound marketing.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

ProductPlan

MARCH 5, 2019

You have a huge pile of leads based on inbound and outbound marketing, the pool is winnowed down based on their interest, ability to pay, etc., Group interview and presentation —A two or three hour session where the candidate presents on a predetermined topic and gets to interact in a group setting. Presentation matters.

Technical Review 78

Technical Review Product Management Product Manager User Testing 78

eG Innovations

NOVEMBER 17, 2021

Within their “Reverse Connect” technologies, you can run a VM without keeping any inbound ports open. Instead it uses outbound connectivity to the Azure Virtual Desktop infrastructure over the HTTPS connection. It uses Reverse Connect, which means that no inbound ports need to be opened on the VM to set up the RDP connection.

Analytic Tools 52

Analytic Tools Data Visualization Transportation Inbound 52

Intercom, Inc.

JUNE 23, 2020

And so what can we present to them in an automated way to resolve their query? This could even be like an outbound messaging type thing, where if someone is in a certain situation or stage or page on your app or whatever it is, you can alert them to known issues, things like bugs and so on.

Reporting Tools 118

Reporting Tools Customer Experience User Testing Data Visualization 118

Userpilot

APRIL 7, 2024

Tableau Pulse's insights platform automatically detects drivers, trends, and outliers for metrics you track, complete with visualizations that carefully and completely present a rundown. Data connectors. Data connectors give Tableau more data than it collected, increasing the scope of data visualization and analysis. Website ranking.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Usersnap

FEBRUARY 14, 2023

The marketing strategy for product-led growth is more inbound and you let the product speak for itself. With inbound marketing, your go-to-market strategy needs to focus on articulating the benefits and features of your business in a way that gives users the critical information they need to determine if the SaaS product is right for them.

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Userpilot

JANUARY 19, 2022

Once you’ve gotten started with one-click integration, Userpilot will detect the GA product library and automatically start sending Userpilot experiences data to your GA account (on pages where the GA script is present and working). Amplitude and Userpilot integration. HubSpot and Userpilot integration.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Technical Review 98

Business of Software Conference

MAY 21, 2020

Elpie Bannister: Throughout the presentation we’ll share our insights in relation to finding talent. There’s inbound hiring and there’s outbound hiring. Inbound hiring is when the candidate comes to you. Outbound hiring is the opposite. That’s a form of outbound hiring.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Usersnap

JANUARY 20, 2023

Below, we’ll compare and present several different customer service tools and factors you should take into consideration, followed by our recommendation of some of the best solutions on the market. Tidio offers access to inbound and outbound communication with your customers.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Gainsight

DECEMBER 23, 2019

A million things going on outbound-driven, rapidly changing. ” Whether it’s you’re buying ClearSlide it was something like, “We feel like our presentations right now, our sales content is not being leveraged by the sales team, so we give ourselves a three on this kind of score.” Are you supporting them?

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52

Intercom, Inc.

FEBRUARY 5, 2019

When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. Some industries are used to PowerPoint sales presentations, handheld onboarding and onsite training. Let’s take inbound sales and outbound sales, for example.

Outbound 177

Outbound Strategy Inbound Customer Experience 177

The Product Coalition

OCTOBER 6, 2023

But how do machines learn to detect emotions, and what business opportunities does emotion AI present? Call Centers Inbound and outbound call centers are constantly interacting with consumers regarding calls for various services and campaigns. Robots with emotions can perform complex tasks better.

Research Software 158

Research Software Reporting Tools Data Visualization Automotive 158

Intercom, Inc.

JANUARY 16, 2019

Mark is the Chief Revenue Officer at Hubspot, a company that has created tremendous success by perfecting the inbound marketing plus sales model. Is your model primarily inbound or outbound? Is the focus of the role primarily hunting (outbound), farming (growing existing business) or catching (inbound)?

Weak Development Team 156

Weak Development Team Data Visualization Strategy User Testing 156

Intercom, Inc.

NOVEMBER 5, 2019

Maggie: This is kind of a weird one, but for me it would be automating meeting preparation and presentation creation. I can’t tell you how many years of my life I’ve spent creating presentations. We sell into every single line of business, so we do a lot of personalized presentations and demos.

Research Software 139

Research Software User Testing Analytic Tools Reporting Tools 139