Centercode

JUNE 24, 2025

At a minimum, your support plan should include: A named support contact or team Response windows for different types of issues Escalation rules Tools and channels that keep support in the loop A good plan builds confidence on both sides. This plan doesn’t need to mimic your full customer support model.

User Testing

Gainsight

JULY 11, 2025

Their customer reviews consistently highlight Gainsight’s powerful insights, automation capabilities, and user-friendly interface—proving it’s an essential platform for building lasting customer relationships and driving net revenue retention.” The reviewer named Gaisnight CS the #2 software for customer success, and Staircase came in at #8.

Feedback Software

Userpilot

FEBRUARY 12, 2025

On the contrary, there are too many ways to conduct a root cause analysis depending on your industry, business model, and even company size (think of Six Sigma in manufacturing, total quality management, DMAIC, etc.). Reviewing customer support activity. software development) to identify causal factors of a specific problem.

Feedback Software

UX Planet

JUNE 30, 2025

Power Market Impact: Banking Industry Leads in AI Adoption A McKinsey survey indicates that AI adoption is now mainstream across industries. IDC estimates the banking industry will invest about $31.3 Together, software, banking and retail account for 38% of the global AI spend. Source: J.D.

Data Visualization

Userpilot

JULY 24, 2025

Based on user behavior in our app Based on firmographics (company size, industry) We send the same email to everyone How deeply do you personalize your retention emails? Going beyond a first name can dramatically improve the impact of your communication. It looks like you’re facing common, but solvable, challenges.

Customer Experience

PMLesson's Ace the PM Interview

MAY 20, 2025

👋 Data Engineer Resume Reviews : Request a resume review. ATS-Friendly with Relevant Keywords : Uses industry-specific terminology and action-oriented language, ensuring the resume performs well in automated systems. Align projects relevant to the industry and the products/services you are targeting.

Data Visualization

Product Innovation Educators

MARCH 29, 2021

I am changing the name of the podcast to Product Mastery Now. The new name is coming soon. The logo will look the same—just the name is changing. . Second, he is also the co-founder of Product Collective and the co-organizer of INDUSTRY, the conference for software product managers. The new name is coming soon.

Entertainment

The Product Guy

JULY 30, 2020

Maybe you have already experienced large meetings with a lot of people who are considered stakeholders which results in managing complex communications due to the number attendees (20-25+). People working on the project: People who are working hands-on in the project such as a software developer, product manager, QA testers or technicians.

CTO Coach

Product Innovation Educators

MARCH 29, 2021

I am changing the name of the podcast to Product Mastery Now. The new name is coming soon. The logo will look the same—just the name is changing. . Second, he is also the co-founder of Product Collective and the co-organizer of INDUSTRY, the conference for software product managers. The new name is coming soon.

Entertainment

TechEmpower - Product Management

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. What does a business leader do in this situation?

Technical Review

Roman Pichler

JANUARY 22, 2024

These might be end-user-facing or internal ones like a software platform, for instance; they might directly generate revenue or support commercial offerings. As its name suggests, product portfolio management is the process of managing a group of products. Part of this process should be regular portfolio strategy reviews.

Weak Development Team

Product Talk

MARCH 2, 2016

The adoption of Agile has helped us deliver iterative chunks of code rather than waiting for the big reveal at the end of a long project. Continuous integration reduces the risk of large code conflicts that used to take days or sometimes weeks of testing to resolve. Strong delivery practices are spreading throughout the industry.

Product Research

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Up until the mid-80s, many of the software engineering jobs were for special-purpose machines or applications. The idea of a code review or a design review?

Technical Review

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet. Click To Tweet.

Reporting Tools

Nulab

JANUARY 3, 2022

We are pleased to announce that Cacoo has been named the Best Overall Flowchart Software of 2021 on Digital.com. Digital.com is a leading online review website that researches the best tools to help small businesses grow faster and operate more efficiently. And our exciting news doesn’t end there. out of 5 rating.

Feedback Software

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc. So let’s say Joe works for Pfizer.

Analytic Tools

The Product Coalition

DECEMBER 29, 2022

Food tech is transforming the food industry by using cutting-edge technology to manage production, distribution, and consumption. It is altering the global operation of various industries, including the food industry. It is altering the global operation of various industries, including the food industry.

Technical Review

Product Innovation Educators

JULY 17, 2023

Our guest is Dr. Robert Cooper, who discovered the now famous Stage-Gate process and was named the “World’s Top Innovation Management Scholar” by the prestigious Journal of Product Innovation Management. In some mature industries, it is increasingly difficult to find opportunities for new products. Have a tough portfolio manager.

Telecommunications

The Product Coalition

APRIL 7, 2021

As a consequence of this, the mobile app development industry is on the rise now. After investigating the top mobile app development companies on Clutch and The Manifest, as well as researching their service offering and client feedback, we have compiled this list of the industry leaders in Poland.

Research Software

The Product Coalition

FEBRUARY 15, 2021

Fallacy #1: ‘Agile’ Equals More Bang for the Buck If you ask founders and managers of startups why they want to become an agile organization, they typically name reasons such as: Becoming more efficient in software delivery, Delivering faster, Improving the predictability of software deliveries.

Agile

Userpilot

JUNE 28, 2023

This is the key question we answer in our in-depth review. HubSpot surveys are a feature of HubSpot’s feedback software that you can use to collect feedback to gain a better understanding of customer needs and pain points. As the name suggests, the Responses tab gives you access to all individual submissions.

Product Research

The Product Coalition

MARCH 18, 2021

Businesses and individuals are increasingly making SaaS (Software-as-a-Service) applications their choice software platform for their business needs. Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? billion in 2020 to $307.3 billion by 2026. billion by 2026.

Feedback Software

The Product Coalition

JULY 8, 2020

As an entrepreneur, CEO, or project manager, you might be interested in outsourcing software development to another country and getting still high-quality work done for fewer costs. Likely, we understand everything that may become your subject of concern when making a decision to hire an offshore software development company.

Software Development

Mind the Product

NOVEMBER 1, 2017

His name is Eric. Eric is a senior developer at a medium-sized software company. With a smooth career path and eight years industry experience, Eric is considered a successful engineer. Eric loves coding and is passionate about new products. Company name. Company industry. Review Your Marketing Strategy.

Construction

Userpilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. " As the name suggests, it's more goal-orientated than Pendo's Funnels. Pendo Analytics Feature #3: Reports.

Data Visualization

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools

The Product Coalition

JUNE 14, 2022

Software developers today prefer NEAR due to its convenient user interface, security and scalability. Due to these benefits, it provides the most suitable ecosystem for developing dApps and Smart Contracts. To do this, use the near-api-js QuickStart and Code Snippets available in your application.

Technical Review

The Product Coalition

DECEMBER 14, 2019

Digital transformation has recently evolved and changed the way many industries operate today. The financial industry is not an exception. The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business.

Analytic Tools

The Product Coalition

MARCH 8, 2023

Open-source software has proven its potential for accessibility, connected developers, and reduced expenses. Is open source software the inevitable future? Consider how open-source software has impacted the world. Most of the cloud runs on Linux, so free software powers most modern computing resources.

Research Software

Intercom, Inc.

OCTOBER 27, 2022

Back in 2013, the entrepreneur founded and single-handedly organized B2B Rocks , a SaaS conference that today gathers over 1500 founders, investors, and industry leaders. Alex: Well, I started coding very early, when I was a teenager. I was passionate about tech and coding. Where does your interest in SaaS and tech come from?

Technical Review

Sachin Rekhi

MARCH 1, 2020

Book reviews. With these, I try to bring a personal perspective to the book review as opposed to simply summarizing it. Every morning I spend about an hour reading industry insights. I also get ideas from the conversations I'm having on Twitter and LinkedIn amongst professional colleagues and others in the industry.

Data Visualization

The Product Coalition

APRIL 20, 2023

If you ask any PM (product manager) in the tech industry — no matter what company or product, chances are that they’ll agree that imposter syndrome is real. Engineers code. One interesting trick I learned at Microsoft is that it can be pretty easy to produce content related to your industry or product. Fu (pen name).

Technical Review

Product Talk

JUNE 21, 2023

Today, we’re excited to share that we’ve added yet another instructor (and yes, her name is also Ellen!) By the way, it’s not a requirement that new instructors be named Ellen—just a fun coincidence! This is a good problem to have, because you have more demand than you have supply—in the software world it’s very rare.

Product Research

The Product Coalition

FEBRUARY 24, 2023

Photo by Christopher Gower on Unsplash It has been a few years since Progressive Web Apps became a significant player in the web industry and have made a tremendous impact. with a code base that can be used across multiple operating systems, browsers, and devices (desktop, mobile, tablet) on one computer. billion in 2020 to $5.8

Reporting Tools

Mind the Product

SEPTEMBER 6, 2018

I’m a product manager at Adobe, a company with a long product management tradition and which has produced some of the best products in the history of software. How the customer would like to buy the software (the biggest pitfall in my experience for enterprise products). How the customer would like to use the software.

Enterprise

Alchemer Mobile

FEBRUARY 14, 2023

By David Roberts, CEO, Alchemer Today, Alchemer releases a product that changes the CX industry – Alchemer Workflow. From the day I arrived at Alchemer, I have thought about how the industry moves beyond simple surveys and simple analysis. When you engage with our survey product, you think, “collect valuable information.”

Feedback Software

Productside

MARCH 24, 2025

And those skills are transferable across industries. Landing pages, concierge MVPs, or just conversations can validate direction before code. Sometimes changing field names or workflows is all it takes to unlock a new segment. Every step has been about diagnosing real pain pointsand solving them in scalable, repeatable ways.

Analytic Tools