The Product Coalition

NOVEMBER 9, 2018

Product managers are aware of the basic KPI metrics to measure for their mobile app, but there are a handful of underestimated KPI metrics that product managers need to measure as well. An important KPI metric to focus on here is the average time between each consecutive step.

KPI 60

KPI Analytic Tools Data Visualization Product Management 60

Mind the Product

MARCH 8, 2019

Define a KPI to track process. Build stuff and try to improve KPI. This can be counter-intuitive, as it means revenue isn’t a top priority in the short term, but in the long term it means the business will grow. How do you do this practically? Define the problem you’re solving. Build Conviction.

KPI 175

KPI Banking User Testing Product Research 175

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

Note that depending on your product and its usage interval, you might have to change this) Retention: 3/7/14 Day Monetization: LTV; Daily revenue per user, units sold, discount rate, unit ASP How to setup your KPI dashboard(s): Once you have done all of the above setting up your dashboard is relatively simple.

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

Mixpanel

JULY 8, 2022

While ad hoc analysis can be terrific for answering one-off questions, the Company KPI Dashboard illustrates the value of looking at your metrics holistically. A note for startups. How many of my engaged users come back? It also encourages users to look at their metrics more holistically. Get curious, confident, and inspired.

Data Visualization 131

Data Visualization Dashboard Analytic Tools Reporting Tools 131

Sachin Rekhi

AUGUST 6, 2015

The customer development and lean startup methodologies evangelized by Steve Blank and Eric Ries brought us a better approach that favored experimentation over elaborate planning, customer feedback over intuition, and iterative design over traditional “big design up front” development. Target Audience.

User Testing 143

User Testing Document Product Marketing Marketing 143

Mind the Product

AUGUST 8, 2018

Startups are quite vulnerable to focusing too much on scaling fast in terms of customers, employees, and revenue, while neglecting the equally important growth mindset and culture that is needed in order to prepare for successfully growing the company. I couldn’t agree more. Finding the right moment to enter the growth phase is crucial.

KPI 119

KPI Customer Feedback Startups Engineering 119

Intercom, Inc.

APRIL 12, 2018

I have a long history of working in miscellaneous startups, either in the creative space or in the recruitment space. This is very similar to Eric Ries’ The Lean Startup framework. Previously I was at Hired.com and Creative Market before that. I also spent some time at Autodesk after the company acquired Creative Market.

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

Intercom, Inc.

DECEMBER 12, 2019

Instead of capturing small businesses and then trying to upgrade them to paid plans, the video hosting and analysis startup attracted larger companies, then worked backwards. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. Vidyard did the opposite. That’s an increase of 37% year over year.

Reporting Tools 169

Reporting Tools Research Software Onboarding KPIs Customer Experience 169

The Product Coalition

FEBRUARY 27, 2023

With these types of insights, a few things happen here: we expand our KPI list to include things such as “Increase pages/session” and “Increase events/session”, but maybe most importantly, is our insights can now start taking the shape of hypothesis and opportunities.

Data Visualization 148

Data Visualization Customer Feedback Customer Experience Analytic Tools 148

Userpilot

MARCH 24, 2021

A key result is not the same thing as a KPI (key performance indicator). A KPI is used to measure the continued progress towards a defined performance measure. The most visceral example of why generative user research should inform strategy is in the case of early stage startups. This cannot be said enough: Outcome > Output.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

ProductPlan

AUGUST 7, 2020

Working in startups and big technology companies, I’ve encountered one question more than most: “How do I make the switch from engineering to product management?”. What makes startups fail or succeed in their mission?”, Long term, you can expect to manage a specific KPI (e.g., Who am I building for?, and so on.

Engineering 111

Engineering Leadership Customer Experience Feedback Software 111

Mixpanel

JUNE 17, 2020

To build a business model that can help your startup make waves in a crowded marketplace, consider Henrique Boregio’s approach: stop chasing “feature parity” and focus on creating something truly unique. We’re still a startup. On the flip side, that’s also just a very crappy user experience.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

To build a business model that can help your startup make waves in a crowded marketplace, consider Henrique Boregio’s approach: stop chasing “feature parity” and focus on creating something truly unique. We’re still a startup. On the flip side, that’s also just a very crappy user experience.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JULY 9, 2021

In my experience, which is primarily with startups, it can change your whole approach to product development and engineering. Put another way: I wanted to call this article “How to save money, brain cells, your engineering/product relationship, and the grand vision of your startup.”

Analytic Tools 59

Analytic Tools Data Visualization Feedback Software Startups 59

The Product Coalition

AUGUST 4, 2023

The Role of Data in Defining Your North Star Metric How the Right North Star Metric Can Illuminate Your Business Path A North Star metric is a key performance indicator (KPI) that a company uses as the leading measure of its success. The term is derived from the North Star (Polaris), which mariners historically used as a navigation guide.

Data Visualization 148

Data Visualization User Testing Customer Satisfaction Customer Experience 148

The Product Coalition

OCTOBER 3, 2017

Why can data generated KPIs limit your product? Product KPI is defined so we can measure how well the new feature works or resolve an AB testing. That’s why it is only natural that when we come to set the KPI for a new product or feature, we start by looking at the data. That helps us to define the product KPI.

KPI 60

KPI User Testing Product Research Product Strategy 60

The Product Coalition

MARCH 23, 2020

With the approach presented in this article we will identify the relevant KPIs for each objective and place weight to represent the importance of every KPI. Note: Using KPIs as key result bring deeper understanding of the objectives and will allow more accurate measurement during the given period. see example below).

Weak Development Team 78

Weak Development Team Roadmap KPI Strategy 78

The Product Coalition

DECEMBER 5, 2019

New offerings are being developed by young startups to address the lack of monitoring and alerts for everything data-science. Observing the cost of a negative impact on the business KPI, when, for example, an algorithm’s quality is starting to deteriorate. Binoculars Man, Pixabay.

Data Visualization 78

Data Visualization Reporting Tools Technical Review Research Software 78

Andrew Chen

DECEMBER 18, 2017

You might think that there’s too blogs on tech, startups, whatever. Likely a multi-decade thing that will last longer than any individual publishing startup. Just as startup ideas are rarely new, but rather twists on older ideas, the same goes for your observations and ideas on tech. An email = a real channel.

Blog 110

Blog Analytic Tools Research Software Feedback Software 110

The Product Coalition

JANUARY 5, 2023

Many new products, whether as part of a startup or an innovation department inside an enterprise company, don’t make it past the prototype phase because the product team isn’t capable of working beyond a prototype. Successful products are often won or lost during dark periods.

Customer Experience 147

Customer Experience Weak Development Team User Testing Customer Feedback 147

The Product Coalition

JANUARY 24, 2021

preset quarterly goals or strategic need to focus on a new KPI) A broader change in your industry and/or prototypical customer’s life (e.g. To do this, you should consider sharing: Data from preceding experiments/features that make a case for this feature A business imperative that is internal to your own company (e.g.

Onboarding KPIs 170

Onboarding KPIs User Testing Customer Experience Product Research 170

Amplitude

JANUARY 23, 2018

ranging from startups with only a handful of engineers to large enterprises with thousands of PMs. Bad product teams define every metric as a KPI, effectively making nothing important. As VP of Product at Amplitude, I get the opportunity to work with hundreds of different products teams every year?—?ranging I’d love to hear them.

Weak Development Team 102

Weak Development Team Data Visualization User Testing Analytic Tools 102

Mixpanel

APRIL 26, 2023

The Company KPIs Template is designed to be a startup’s secret weapon for keeping track of product health and product-market fit, but it also creates investor-worthy Boards that showcase the metrics they care most about. Investors often ask for very specific metrics like activation, retention, k-factor, etc.

Data Visualization 92

Data Visualization User Testing KPI Customer Feedback 92

The Basics of Product Management

APRIL 29, 2020

In 1999, in a little known startup that Kleiner Perkins had invested in, Doerr initiated the concept of OKRs. That little known startup was Google. Some people also ask about OKR vs KPI. KPI stands for Key Performance Indicator, and it exists within the OKR framework. In other words, KPIs are a part of OKR goals.

Framework 59

Framework KPI Feedback Software Agile 59

The Product Coalition

JANUARY 30, 2019

We do not have any direct impact on their KPI or bonuses. I enjoy learning and building new things about tech, products, and startup. In most companies, the product manager is not the direct superior of the designer, developers or marketer. No one directly reports to him. If you like it, please hold ??

Technical Review 67

Technical Review Product Management Product Manager Weak Development Team 67

Userpilot

JANUARY 15, 2021

Even startups can make great use of in-app analytics to adjust and refine their products to ensure Product-Market Fit. So follow these rules: Product Analytics KPIs 101a: Articulate Your Business Goals. If it generates revenue, then revenue should definitely be a KPI! Product Analytics KPIs 101b: Make the Goals Quantitative.

Data Visualization 90

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 90

The Product Coalition

NOVEMBER 24, 2020

Generally, insisting that the team achieve specific KPI, for example, forecasts vs. velocity, does not help. Product discovery using the Design Thinking, Lean Startup, or Lean UX frameworks help.

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

Userpilot

DECEMBER 7, 2022

A key performance indicator (KPI) is a quantifiable figure that shows how well a business accomplishes its main goals. For example, the Customer Churn Rate, Net Promoter Score, and Customer Retention Rate are three KPIs most SaaS businesses use. An example of a leading KPI is customer satisfaction (CSAT).

Onboarding KPIs 98

Onboarding KPIs Customer Experience Data Visualization Customer Feedback 98

Userpilot

NOVEMBER 27, 2023

It serves as a key performance indicator (KPI) for evaluating the effectiveness of various business strategies. For example, startups typically start with lower revenue figures, making it easier to achieve high percentage growth rates even with relatively small increases in revenue. Why is tracking revenue growth important?

Onboarding KPIs 105

Onboarding KPIs Definition Data Visualization Research Software 105

ProductPlan

OCTOBER 26, 2021

In a vacuum, your resume or LinkedIn profile might leave people with more questions than answers: Why did you leave Microsoft for some startup that failed? Resumes list the jobs, the degrees, and a few details in bullet points but don’t always recount a compelling story. What made you stay at the same company in the same role for six years?

CTO Coach 98

CTO Coach User Testing Product Research Data Visualization 98

Userpilot

AUGUST 30, 2021

Product analytics software varies but most have similar features, such as data capturing, customized segmentation, and KPI dashboards. KPI and other custom-built dashboards. There are three types of product analytics – the "what" (quantitative), the "who" (goal-based), and the "why" (qualitative).

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JANUARY 31, 2023

Because it has a massive impact on a range of metrics: Boost revenue: Customer activation is proven to have the highest overall impact on earnings than any other KPI. Why should you build a customer activation plan? Drive adoption: Higher activation leads to increased product adoption and greater usage.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Radical Product

MAY 5, 2020

But while launching products and startups give us the illusion of progress, studies show that technology hasn’t always made the world better. Lean Startup taught us to innovate faster by testing things in the market, seeing what works, and iterating. No, to be clear, this is not to dismiss Lean Startup.

KPI 52

KPI Vision User Friction Agile 52

The Product Coalition

JANUARY 7, 2019

Smaller startups or external product partners like my team?—?constricted High Base KPIs Another way to quickly make a large impact, with slightly less design effort is through focusing on smaller optimizations at a place in the product where there is a larger base KPI. constricted by runway and competitive pressure?—?usually

Customer Experience 60

Customer Experience Onboarding KPIs User Testing KPI 60

Userpilot

MAY 8, 2023

Product challenges Product health metrics are one of the most important KPI sets to track when running SaaS businesses. Overcoming these hurdles could very well mark the difference between growing your SaaS business or endless customer churn.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Amplitude

DECEMBER 2, 2020

Specific KPIs and Metrics. . Scenario: The board has asked my startup to measure something specific, like daily active users or churn. The advantage of starting with a specific KPI or Metric is that in theory someone has figured out whether it is actually important.

Data Visualization 64

Data Visualization Customer Experience Analytic Tools KPI 64

ProductPlan

JULY 9, 2019

For scrappy startups and budget-conscious ventures, the resources, time and expertise for such efforts are typically not available or deployed elsewhere. Will this feature increase a KPI? Because you can have a multitude of different people who need to achieve the same goal, but their life stories are entirely different.”.

User Testing 81

User Testing Customer Experience Product Research Research Software 81