Scaling Customer Obsession In Your Organization, Part 1: Leadership
The Product Coalition
FEBRUARY 3, 2022
In some of my previous roles as a product leader, I found it hard to get a customer-obsessed culture off the ground if their culture was already “obsessed” with optimizing shareholder value, or employee value. Doing so requires asking 4 main questions: Do you have the right leadership? Do You Have the Right Leadership?
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