Understanding AI's Impact on Customer Privacy and Legal Compliance
Amplitude
APRIL 23, 2024
Learn how to navigate the intersection of artificial intelligence (AI), privacy, and legal compliance.
legal legal-and-privacy 
Deceptive Patterns in UX: How to Recognize and Avoid Them
UX Planet
DECEMBER 11, 2023
Promoting Ethical Design and Protecting User Interests Introduction Deceptive patterns in user experience (UX) design can have detrimental effects on users, causing financial loss, loss of privacy, and legal control. These patterns are pervasive on the web and are often employed to boost conversions at the expense of user well-being.
UX 
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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication
Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications
From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success
Understanding User Needs and Satisfying Them
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know
Trending Sources
How we ensure the highest standards of data privacy and compliance within Intercom
Intercom, Inc.
OCTOBER 19, 2022
We leave no stone unturned when it comes to data privacy. Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. At Intercom, we believe trust is at the core of every relationship between a business and its customers. Expiry and deletion.
Webinars
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication
Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications
From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success
Understanding User Needs and Satisfying Them
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know
Strengthening Data Security in Healthcare
Valerian Tech
JUNE 19, 2023
Introduction In today's digital age, healthcare companies face increasing threats to the security and privacy of patient data. Mitigating Financial and Legal Risks Data breaches in the healthcare sector can result in significant financial and legal consequences.
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Choose the Right Large Language Model (LLM) for Your Product
The Product Coalition
FEBRUARY 29, 2024
External Solutions: When your application faces the world, reliability and legality take center stage. Consider models with built-in security features or explore collaborations with platforms that offer enhanced privacy controls. They excel at crafting captivating content, translating languages, and summarizing information.
Why your privacy ecosystem is crucial in the age of GDPR
Intercom, Inc.
APRIL 23, 2018
When building your products, the security and privacy of your customers’ data needs to be a top priority. And that is also true when selling and marketing your product, particularly with the arrival of GDPR, which has brought the issue of data security and privacy to widespread public awareness.
Navigating Regulatory Compliance within the Healthcare Industry
Valerian Tech
JUNE 13, 2023
Compliance is not only a legal obligation but also crucial for maintaining patient trust, protecting sensitive data, and ensuring the delivery of high-quality healthcare services. Common challenges include deciphering legal jargon, aligning multiple sets of regulations, and keeping up with ever-changing compliance standards.
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Legal Issues With Offshoring to Colombia
TurnKey Labs
MARCH 27, 2023
Regardless of if you’re a lifelong entrepreneur or new to the game, there are hidden legal risks you need to mitigate. From data privacy laws to taxes and employment contracts, it pays (literally!) Thinking about expanding your software development team beyond your borders to Columbia?
The Rise of DEX: Decentralized Exchanges Redefining Crypto Trading
The Product Coalition
OCTOBER 4, 2023
Privacy: Many DEXs prioritize user privacy by not requiring extensive personal information or KYC (Know Your Customer) verification, enhancing the confidentiality of trades. Discover how DEXs are reshaping crypto trading, offering security, accessibility, and financial innovation. Embrace the future of finance today!
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Navigating the unknown: How contact tracing app Rippl is using Intercom to guide New Zealand into the “new normal”
Intercom, Inc.
AUGUST 10, 2020
From conversations with both the government and local business owners, PaperKite discovered that tentative plans for contact tracing included having people write down their details as they entered the premises – which prompted major concerns around privacy and risks associated with multiple people using the same, contaminated pen.
53 Questions Developers Should Ask Innovators
TechEmpower - Product Management
JULY 24, 2023
Do you have legal (Founder Agreement, IP, etc.) At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. It’s part of our job to ask questions about their plans, challenge their assumptions, and suggest paths to success. Tell me about the business.
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We’re updating our terms and conditions to save our customers time, give peace of mind
Mixpanel
MARCH 27, 2023
We now provide customers with enterprise-level vendor commitments, irrespective of price point In the new Terms of Use , we increase our legal commitments to customers, irrespective of the dollars committed or the subscription plan that is purchased. We’ve been there, and we want to change that purchasing experience for our customers.
eG Innovations at DataCon LA
eG Innovations
SEPTEMBER 9, 2021
19 th September 2021, 3:05 PM – 3:45 PM, “Top Tips for AI/ML Businesses to Avoid Legal Pitfalls“ – Morvareed Salehpour, Managing Attorney, Salehpour Legal. Discussing the most common legal pitfalls AI/ML businesses experience and best practices to avoid them. DataCon Session Tracks.
California’s GDPR: The Impact of New Privacy Regulations on Product Teams
Pragmatic Marketing
JULY 18, 2018
This may well be true of the Golden State’s new privacy regulation - the California Consumer Privacy Act (CCPA) of 2018. When the CCPA goes into effect in January 2020, it will be the most stringent and far-reaching consumer privacy regulation in the United States. Your Customers’ Rights Under CCPA.
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70 California’s GDPR: The Impact of New Privacy Regulations on Product Teams
Pragmatic Marketing
JULY 18, 2018
This may well be true of the Golden State’s new privacy regulation - the California Consumer Privacy Act (CCPA) of 2018. When the CCPA goes into effect in January 2020, it will be the most stringent and far-reaching consumer privacy regulation in the United States. businesses collecting personal data.
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Product is Hard by Marty Cagan
Mind the Product
JUNE 17, 2019
Viable – Workable for our stakeholders within our budget, legal, ethical, and reputational constraints. We are all learning how to manage product in the internet age. There have been many successes and failures, and there are still lots more to come. Empower Your Teams if you Want to be Truly Agile.
GDPR Turns 1: Have Businesses Kept Up?
Revulytics
MAY 17, 2019
McDermott Will & Emery partner Mark Schreiber, who leads the firm’s Global Privacy and Cybersecurity practice, said that they expect the same concern to be top of mind when they conduct the survey again this year. “We As we approach the one-year mark, both the law’s impact and its adoption is somewhat of a mixed bag.
Improving the UX of Your Terms and Conditions Page (and 6 Easy Ways To Do It)
Mind the Product
OCTOBER 20, 2017
A terms and conditions agreement (also known as a terms of service or terms of use) is essentially a legal contract that outlines the rules that visitors must abide by when using a website or app. Along with a website privacy policy and About Us page, a terms and conditions page helps send trust signals to Google.
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The Ultimate Guide to Nike’s .Swoosh Web3 Platform: Creating a Loyalty Community NFT Marketplace
The Product Coalition
SEPTEMBER 14, 2023
Guide to Nike’s .Swoosh Swoosh Web3 Platform: Creating a Loyalty Community NFT Marketplace Table of Contents ∘ The Rise of Nike’s .Swoosh: Swoosh: A Game-Changer in the Virtual World ∘ Understanding .Swoosh: Swoosh: Nike’s Web3 Ecosystem ∘ The Benefits of .Swoosh: Swoosh: Co-Creation and Royalties ∘ How .Swoosh Navigating .Swoosh: Nike’s Vision: .Swoosh
Getting Ready for GDPR in a Software Usage Analytics World
Revulytics
DECEMBER 13, 2017
At Revulytics, we’ve received questions from our customers on how to ensure GDPR compliance with our platform, and recently worked with Privacy Ref to put together some resources on best practices to that end. I’ll preview the highlights here. The “data controller” is your company, and the “data processor” is Revulytics.
Implementing GDPR — a Product Manager’s Perspective
The Product Coalition
MAY 26, 2018
And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation. Deadlines were non-negotiable.
Gainsight Achieves ISO 27001 Certification
Gainsight
JANUARY 9, 2023
A huge thank you to our stakeholders for all of their efforts to make ISO certification possible and in particular our leaders: Nick Mehta, CEO, Gainsight; Alka Tandan, CFO, Gainsight; Karl Mosgofian, CIO, Gainsight; Anil Chalasani, India Country Head, Gainsight; Dave Swarthout, Head of Legal, Gainsight; and Ajay Agarwal, CISO, Gainsight.
Launching Complex Products in International Markets
Mind the Product
FEBRUARY 1, 2017
Lastly, look at direct and indirect legal regulations. You may not have any direct legal implications in terms of internal processes but the legal requirements of your customers might change and impact on their needs from your product. To what extent is your business model governed by local regulations? Step 1: Do your research.
Healthcare CIOs: Defining Business Value of Data Quality
The Product Coalition
MARCH 8, 2023
Data security and privacy: Protecting sensitive healthcare data from unauthorized access, theft, or hacking is a significant challenge, particularly in the age of digital health. It also strengthens regulatory compliance and supports research and advancement. It also strengthens regulatory compliance and supports research and advancement.
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Checklists for Hiring Remote People
Johanna Rothman
APRIL 28, 2020
This is management advice, not legal advice. That depends on your privacy and VPN policies. As we move to more remote work, especially in these pandemic times, how do we integrate people so they can succeed? See Hiring Geeks That Fit for all the new employee checklists and how to use them. Want to preview the checklists and templates?
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93 Building Product in a Post-GDPR World
Mind the Product
MAY 21, 2018
It’s GDPR week! Keep Calm and Manage Data Responsibly! I’m not going to go into an exhaustive breakdown of exactly what GDPR is, as there are plenty of other perfectly good posts about that. I’m also going to avoid – wherever possible – the legalese and specific jargon that comes with it. Penalties and Fines.
AI-Washing
Mironov Consulting
NOVEMBER 15, 2023
Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.” ” 1/4 of the stories in last Tuesday’s New York Times business section were AI-related. Each time, enthusiasts and naysayers piled on.
Software Monetization: 13 Strategies to Drive Revenue and Growth
Userpilot
MARCH 20, 2024
This article will go through 13 software monetization solutions to help your software product create great revenue streams and drive product growth. TL;DR Software monetization helps generate revenue using various new business models to reinvest in development and enhancements. If you want help with software monetization, then consider Userpilot.
Time Management – a Leader’s Responsibility
Mind the Product
NOVEMBER 26, 2019
They could be discussing privacy constraints with the legal team one minute, and performing user testing the next. Here’s how you can support your team’s time-management as a product leader. Time management is a challenge that appears again and again during my coaching sessions with product managers.
Common Pitfalls in Crypto Projects
Valerian Tech
FEBRUARY 10, 2023
Cryptocurrencies have gained popularity due to their potential to offer greater privacy, security, and decentralization compared to traditional fiat currencies. If a project runs afoul of regulators, it may face legal or financial consequences that make it difficult to continue. What is CryptoCurrency?
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6 Software Piracy Myths
Revulytics
AUGUST 29, 2019
As long as there has been software, there has been software misuse: both pirated use (companies using pirated versions of software with cracked licenses) and overuse (legitimate customers exceeding the legal use defined in a license agreement). Myth #6: I can’t collect data due to privacy concerns. billion i.e., 18.6%
Checklists for Hiring Remote People
Johanna Rothman
APRIL 28, 2020
This is management advice, not legal advice. That depends on your privacy and VPN policies. As we move to more remote work, especially in these pandemic times, how do we integrate people so they can succeed? See Hiring Geeks That Fit for all the new employee checklists and how to use them. Want to preview the checklists and templates?
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The State of Digital Transformation 2019
Modus Create
JULY 19, 2019
Methods and approaches to digital transformation are becoming solidified, and a couple of studies 1 2 released in 2019 highlight the motions that have taken place and show emerging patterns for digital transformation in large organizations. Read on for the details. Leadership Moving Across the Organization. Leadership Moving Across the Organization.
Lying To Customers
Mironov Consulting
JUNE 27, 2020
Many of these unscrubbed demands or requirements are just plain wrong: confusion about root causes, ham-handed UX changes, interference with current features, privacy or legal violations, misguided workarounds. For context, enterprise tech companies tend to have a small number of large deals each quarter that really matter. (
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What Do Industry Analysts Think About Software Analytics?
Revulytics
DECEMBER 12, 2019
Data privacy legislation in many markets makes disclosing that this data is being held a legal obligation, generally with a right-to-access requirement as well. It is no surprise that we talk a lot about software usage analytics , but I thought it would be interesting to take a look and see what industry analysts are saying, too.
What is your next new product feature?
The Product Guy
MAY 30, 2019
Guest Post by: Daphne Garcin (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Chris Butler]. So we want to innovate and create new features for our product. But where do we start? First let’s ask ourselves what we want to achieve. Which change in users’ behaviour do we want to drive?
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Indicative is Ready for GDPR
Indicative
MAY 1, 2018
GDPR is the culmination of 6 years of EU proposals, drafts, comments, and negotiations aimed at creating uniform digital privacy protections. At Indicative, our commitment to data privacy and security is global, and we have always demonstrated a strong commitment to staying ahead of the curve. As a Data Processor.
5 Common Mistakes to Avoid When User Testing Your Mobile Apps
Centercode
MAY 7, 2021
Today, there are thousands of connected tech products on the market — and thousands of mobile apps for managing each one. But like tech products, not all apps provide delightful and intuitive experiences for their intended audience. User testing mobile apps might sound intuitive (just give it to people and see what happens, right?)
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Collecting feedback using 1 to 5 rating scale surveys
Usersnap
DECEMBER 19, 2023
Ever wondered why the humble 1 to 5 rating point scale is the secret weapon of Product Managers (PMs)? Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. For PMs, this is crucial.
9 Customer Engagement Strategies: A Journey Through Support and Success
Usersnap
OCTOBER 22, 2023
In the bustling streets of the digital landscape, customer engagement isn’t just a mere handshake; it’s a warm hug that leaves an everlasting impression. The magic key can lead you to the treasure chest of conversions and a community of jubilant customers. Proactive customer engagement strategy with the help of chat widget 3.
Digitally Transforming Language, One Buzzword at a Time
ProductCraft
AUGUST 3, 2018
Digitally Transforming Language, One Buzzword at a Time. By Tricia Cervenan – Aug. Share Post: Monday, July 30, 2018. 6:32AM Local Time. Team, I would like to drill down and double-click into the next-generation vision for the organization that will revolutionize disruption. This is where you come in. As always, my door is open. Great work.
A Day in the Life of a Product Manager: Consumer and Enterprise
PMLesson's Ace the PM Interview
MAY 4, 2020
In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. While there doesn't exactly exist a "typical" day in product management, you can expect to perform certain tasks based on the stage of your product. This is where you'll write requirements and epics.
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52 GDPR: Who Should be Your Data Protection Officer?
Mind the Product
NOVEMBER 30, 2017
In what is the biggest shake-up to data protection legislation in 20 years, the EU’s General Data Protection Regulation (GDPR) will come into force. The aim of the GDPR is to strengthen data protection for EU citizens and residents, to give them greater control of their personal data, and to simplify the regulatory environment.
Demo Content 101: How to Use It Correctly in SaaS
Userpilot
JUNE 17, 2021
Avoid using real user data in your demo content (think privacy!), The value of demo content is perhaps most apparent for early-stage SaaS products with few users, or for products where the value is directly correlated with the presence of other users, such as a social network. But where do you get demo data from? And why does it matter?
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