Userpilot

JANUARY 25, 2021

User persona templates are a shortcut to creating a user persona from scratch for your SaaS business. Contrary to conventional wisdom, for B2B SaaS, you don’t need to fill in every little detail about your user like their favorite food or where they went to school to create a user persona – it’s not a dating profile.

Analytic Tools 75

Analytic Tools Research Software User Testing Customer Experience 75

The Product Coalition

JUNE 24, 2020

What is each flavour of product manager responsible for? In my previous post, I introduced the four different flavours of product manager, depicted by the PM quadrants matrix. What are the four flavours of product manager? As the name suggests, the PM quadrants are four sections, depicted on a 2x2 graph.

Research Software 148

Research Software Analytic Tools Product Research User Testing 148

Userpilot

JUNE 30, 2023

We’ve handpicked the right survey questions under different research categories to make everything easy. TL;DR VoC survey employs quantitative and qualitative research to understand customer needs , pain points , and perceptions of your company at different touchpoints in their journey.

Customer Feedback 98

Customer Feedback User Testing Feedback Software Data Visualization 98

Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. What comes next is equally as important.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Userpilot

AUGUST 14, 2023

For most SaaS businesses, a product satisfaction survey can be the heart of a user research process. Product usage questions are specifically oriented toward how the user engages with your app. Ask users how they would feel if they could no longer use your product (with more alternatives). PMF questions.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

Userpilot

JANUARY 13, 2021

Welcome screens in SaaS apps are an underutilized piece of real estate that can be so much more than just a welcome message. And yet, according to our State of SaaS Onboarding 2020 research – 40% of SaaS businesses don’t have them at all, and the majority of the remaining 60% – are not even using their full potential.

Research Software 89

Research Software Customer Experience Data Visualization Product Research 89

Userpilot

MARCH 8, 2022

Women are still underrepresented in the Product Profession – with only 33.3% of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer intimacy is based on building an intimate relationship with the customers, so only you can offer a solution for their unique needs. Customer focus is about researching and satisfying customer needs.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

UX Studio: Product Management

NOVEMBER 24, 2020

Here is a list of the top product design companies that UX studio experts have selected in no particular order. Aplana is a privately held software development company that has been on the market for 20 years. The company’s core services include software and mobile development, blockchain solutions, testing, and quality assurance.

Product Research 115

Product Research Research Software Software Review Technical Review 115

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. There has to be cross-departmental and cross-functional cooperation between product, sales & marketing, customer success, and customer support to implement a successful customer retention strategy.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

The Product Cafe

MAY 12, 2024

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything: product management, startups, AI, and more. Unfortunately, this is a common fate for many products launched without proper product discovery. You're convinced it's going to be a hit.

Product Research 52

Product Research User Testing Customer Experience Customer Feedback 52

PMLesson's Ace the PM Interview

APRIL 6, 2020

Product marketing is one of the newest and most impactful roles within an organization. As a product marketing manager (PMM), you influence most areas of the organization including product, design, sales, support, and, of course, marketing. What skills do I need as a product marketing manager?

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

PMLesson's Ace the PM Interview

APRIL 25, 2022

Have you recently been invited to a product marketing manager interview? One of the best and first things you should do is review the most common product marketing interview questions and answers. Product marketing managers play a critical role in bringing new products to market. If so, fantastic!

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. Card sorting and fake door testing are useful testing methods before the product launch.

User Testing 97

User Testing Product Research Customer Experience User Experience 97

UX Studio: Product Management

JULY 12, 2021

So we did some research to help you find the right eCommerce web design company to work with. We are honored to rank among the top product design companies according to Clutch Global Award. Agencies with specific eCommerce platforms in focus and full-stack eCommerce design companies.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

Mind the Product

FEBRUARY 21, 2017

His fourth startup NumberFour is one of the most curiously awaited product launches in 2017. In his talk he will also share what it takes to approach such a complex product as a broad platform, why he made the development of dedicated tooling a priority for NumberFour and how he plans to grow adoption of NumberFour.

Research Software 120

Research Software Feedback Software Product Research User Testing 120

The Product Coalition

SEPTEMBER 28, 2018

By Andre Theus, Vice President of Marketing at ProductPlan Being the product manager in any industry can be an exhausting undertaking. Industry research. Managing your product’s backlog. Product demos. Product management isn’t for the lazy. need space and time on your mobile product roadmap.

Research Software 60

Research Software User Testing Customer Experience Product Management 60

The Product Coalition

FEBRUARY 5, 2019

Who are the best product managers? Check out the ultimate list of famous product managers you must follow to get the latest product news and inspiration. In fact, sometimes it seems that the latest, most popular solution; suddenly grows old. Can you find your name? Check out her Medium profile !

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

Roy Madden

APRIL 9, 2021

Then, use the power of Leo — your AI research assistant — to surface important Reddit content and filter out noisy posts. Reddit feeds now belong to my research flow and I can integrate this knowledge into my personal blog and tweets.” An HR manager wants to keep up with insights and opinions on company benefits.

Finance 107

Finance Research Software User Testing Customer Feedback 107

Mind the Product

OCTOBER 2, 2018

In this talk to the MTP Engage Hamburg audience my colleague Natalie Moschner and I share some of our experiences and learnings from implementing product discovery in daily work routines, and we look at how we integrated product discovery in a firm with over 400 employees like AutoScout24. Product Discovery Basics. Let’s start.

Product Research 98

Product Research Reporting Tools Research Software User Testing 98

Userpilot

FEBRUARY 17, 2021

Big names like the Product Marketing Alliance, Product World, and Product Con are still going through with virtual versions of their flagship conferences. Product World. Product Con. What: The largest online product management conference in the world with years of digital experience.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

ProductPlan

FEBRUARY 22, 2023

As a product manager, one of the toughest challenges I and my fellow PMs face is prioritizing the right features amongst an ever-increasing influx of data from customer feedback, product analytics, and the never-ending list of stakeholder requests. ProductPlan’s journey to enhance the user experience of Launch Management.

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Userpilot

OCTOBER 6, 2022

How comprehensive is your SaaS company’s approach to customer communication? According to research conducted by PWC, one in three consumers would walk away from a brand they love after just one bad customer service experience. Implementing self-service support solutions like resource centers.

Customer Communications 97

Customer Communications Feedback Software Research Software Analytic Tools 97

Mind the Product

APRIL 27, 2017

A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. Recently it has become more common to move from only “defining solutions” to also “detailing problems”. Focus on Core Problems. They become more effective when used together.

Framework 112

Framework User Testing Research Software Feedback Software 112

Gainsight

NOVEMBER 20, 2019

To truly excel in product management, you need to have a respect for design, an understanding of countless processes, a passion for problem-solving, excellent communication skills—the list goes on and on. Books for Product Managers. Blogs for Product Managers. Slack Groups for Product Managers.

Books 80

Books Blog Feedback Software User Testing 80

The Product Coalition

SEPTEMBER 2, 2019

It was launched in 2011 and went broke in 2013 because people didn’t buy the product. And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It’s obvious that these tools were developed with little or no customer participation.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Roy Madden

OCTOBER 27, 2020

Then, use the power of Leo — your AI research assistant — to surface important Reddit content and filter out noisy posts. Reddit feeds now belong to my research flow and I can integrate this knowledge into my personal blog and tweets.” An HR manager wants to keep up with insights and opinions on company benefits.

User Testing 105

User Testing Research Software Finance Customer Feedback 105

Product Innovation Educators

NOVEMBER 26, 2018

How product managers combine process and metrics to achieve a successful product launch. Do you participate in launch planning, or what may also be called go-to-market planning? In some organizations, product managers are directly involved, but not always, and that is a waste. Innovation Quote.

User Friction 81

User Friction Strategy Research Software Marketing 81

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. While there doesn't exactly exist a "typical" day in product management, you can expect to perform certain tasks based on the stage of your product. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Mind the Product

OCTOBER 17, 2019

Digital consultancy Red Badger designed and built ShareThyme, a platform to connect generations through cooking, at speed. We considered a number of hot topics, trends, technology and life certainties, and generated 150 ideas. Days 2-9: Building the Platform. Day 1: Finding and Validating the Right Idea. Our aspirational goal?

User Testing 79

User Testing Research Software Feedback Software Product Research 79

Intercom, Inc.

OCTOBER 2, 2018

That’s why the initial code name for this project was “Kill the blog”. A cross-functional team – comprising members of our internal Brand Design and Content teams along with our digital agency and WordPress expert, 10up – set about researching and analyzing how people were using our existing blog and what they might want from a new one.

Blog 162

Blog User Testing Customer Experience Research Software 162

Userpilot

JANUARY 14, 2024

Are you thinking of a career in product management and wondering what the product manager career path looks like? In particular, we look at: What the product manager’s role involves Their main responsibilities Common product management positions Tips on how to advance your PM career Let’s dive in.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Userpilot

DECEMBER 8, 2022

Why is product failure such a common feature of the SaaS landscape? We’re also looking at what product managers do to increase the survival chances of their products. We talk about product failure when the product doesn’t meet its objectives or goals. The average product failure rate in SaaS.

Feedback Software 98

Feedback Software Research Software User Testing Analytic Tools 98

Amplitude

SEPTEMBER 20, 2019

But recognizing their differences can be the make or break between wasting efforts on low-value features and creating a product that your customers can’t stop raving about. In this piece we are going to focus on correlation and causation as it relates specifically to building digital products and understanding user behavior.

Onboarding KPIs 109

Onboarding KPIs User Testing Customer Experience Product Research 109

The Product HQ

APRIL 20, 2024

Looking to become a B2B Product Manager? This career guide offers a detailed overview of the best B2B product management training options. It also describes valuable skills you need to learn and career paths within product management, among other things. Well, you’re in the right place.

B2B 52

B2B User Testing Research Software Analytic Tools 52

Gainsight

MARCH 31, 2020

Based on research done by Gainsight as well as a few other companies with CEOs, CROs and CCOs, 65–80% of companies have frozen hiring for the next few months and 30–45% have frozen hiring and backfills indefinitely. Have the option to access this information from other tools – e.g., mobile app, Slack, etc. Renewal date.

Data Visualization 85

Data Visualization User Testing Customer Experience Customer Feedback 85

Pragmatic Marketing

OCTOBER 11, 2019

Hello and welcome to the Pragmatic Live podcast series where we tackle the biggest challenges facing today's product management, product marketing, and other market and data driven professionals with some of the best minds in the industry. Yes, my name is Marcus. I'm a principal product marketer here at HubSpot.

Product launches 70

Product launches Research Software User Testing Product Research 70