People-First Product Leadership

MARCH 4, 2024

In a similar manner to product-market fit not being achieve it & forget it, you need to continually evolve your community based on member feedback, organizational changes, and market dynamics. As time went on, our community of practice leaned into this message. link ) Other companies have embraced a similar message.

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

Userpilot

JANUARY 20, 2022

This tooltip appears next to the “send message” feature in Slack to tell users that they can schedule their messages to be sent later, if they wish. In times where search terms like “corona” might be an important part of travel-related conversations, this seems like a smart move. Tooltip #8: Rocketbots.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Customer Experience User Friction 98

Userpilot

FEBRUARY 17, 2021

February Product Conferences. Big names like the Product Marketing Alliance, Product World, and Product Con are still going through with virtual versions of their flagship conferences. Product Marketing Rendezvous. Source: Product Marketing Alliance.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Gainsight

APRIL 8, 2020

Sending the right (sales) message to the right customers – at scale. If you’re like us, you have customers that are acutely impacted by COVID-19: those in the travel and hospitality vertical, for example. Of course you want to help these customers in every way possible and ensure they continue to see value from your product.

Data Visualization 59

Data Visualization Customer Experience Healthcare Travel 59

The Product Coalition

MAY 9, 2020

It involves product managers, customer success, and marketing teams working together to retain customers for a few months with pricing solutions and product add-ons. Scaled retention involves a blend of value delivery and product marketing targeting segments of your current customers.

User Testing 79

User Testing Product Research Customer Experience Customer Feedback 79

BrainMates

DECEMBER 2, 2019

Product positioning is an important part of a product marketing strategy. It helps buyers and users understand where a product ‘fits’ in terms of what it offers and how it compares with competing products so that they can select the product that will best serve their needs. Updated December, 2019.

Positioning 64

Positioning User Testing User Friction Data Visualization 64

Gainsight

SEPTEMBER 8, 2021

Who else can interpret strategy from Product, Marketing, and elsewhere into the CS team’s role? CSM time spent communicating the same ol’ messaging. The maturity curve of CS Ops takes years to travel, but you’ll get substantial value at every step along the way. CS Ops for Scale / CSM Efficiency: What do I get?

Reporting Tools 105

Reporting Tools Data Visualization Marketing Analytic Tools 105

ProductPlan

DECEMBER 2, 2020

As such, I’m passionate about sharing my experience with future product leaders to build successful products that solve real customer problems. It started with my top passions of market validation and product-market fit. I love to travel, paddleboard, and read as much as I can.

Roadmap 59

Roadmap User Testing Leadership Travel 59

ProductPlan

DECEMBER 2, 2020

As such, I’m passionate about sharing my experience with future product leaders to build successful products that solve real customer problems. It started with my top passions of market validation and product-market fit. I love to travel, paddleboard, and read as much as I can.

Roadmap 52

Roadmap User Testing Leadership Travel 52

Gainsight

OCTOBER 14, 2020

With the year 2020 delivering what it has, we can all feel nostalgic about turning back the hands of time to a simpler life of socializing, hugging, and unrestricted travel. . Gainsight has answers straight from product leaders at Product School, Monday, Seismic, Adobe, and Anodot from Day 1. . Revenue or Reach?

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

Mixpanel

AUGUST 3, 2023

Product teams can enhance the customer experience to drive more users to the value moment conversion. Sales can be armed with messaging that focuses on the known value moment. Customer success can guide customers to the product’s value. Check out our Marketing Analytics Board. Need some inspiration?

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

People-First Product Leadership

JANUARY 7, 2024

They believe in “passion/market fit” sufficiently to create something that attracts early employees. But it is only with insight gained from reality, and then an intentional pivot, that product/market fit often is achieved. Consider the following: Stop sending messages after hours. Block out the lunch hour.

Artificial Inteligence 52

Artificial Inteligence Weak Development Team Feedback Software Leadership 52

NextBigWhat

AUGUST 2, 2019

Given that our participants come from different locations and geographies, the bootcamp will be done in a format which ensures minimal travel/operational efforts. Delivery format: the Product Management course is a mix of live sessions + dedicated 15 days bootcamp (followed by 1 day of offline/classroom session). Course Instructor.

User Testing 94

User Testing Branding Feedback Software Customer Experience 94

Mixpanel

AUGUST 3, 2023

Product teams can enhance the customer experience to drive more users to the value moment conversion. Sales can be armed with messaging that focuses on the known value moment. Customer success can guide customers to the product’s value. Check out our Marketing Analytics Board. Need some inspiration?

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Userpilot

JANUARY 29, 2021

An excellent user engagement strategy can have a ripple effect on what product marketers’ care the most about: Make your users see the value of your product and its features during the free trial. Stop users from only signing up and then never using the product. Converting large numbers of trial users into customers.

Customer Experience 98

Customer Experience Customer Feedback User Testing Onboarding KPIs 98

Userpilot

MARCH 25, 2024

Gamify the experience for new users I’ve already mentioned gamification in the context of progress bars and checklists but that’s not the only way to include it in product tours. Such a message sends a dopamine shot up their bloodstream and reinforces the desired behavior. How else can you gamify product tours?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

ProductPlan

MAY 4, 2020

meant they saw your Slack message and will respond to you in a bit. Sometimes the messages my team sent on Slack were vague or confusing and I’d find myself approaching it like trying to decipher code. Be upfront with what confused you and state how you interpreted the message in your response back. For instance, ??

Technical Review 77

Technical Review Software Review Books Messaging 77

The Product Coalition

OCTOBER 28, 2019

Some of my sharing might be more tailored to B2B settings but the general lessons should still apply to most product manager jobs. 5 Things To Know Before Getting Started If I could travel back in time, here are five things I would tell myself. Finally, make sure to focus on the highest value product initiatives.

Startups 73

Startups User Testing Product Management Product Manager 73

Userpilot

JULY 29, 2019

The most Affordable Social Media Scheduling Tool for Marketing Agencies. Product market positioning in a sense defines your core benefit and competitive edge for a particular market sector. Takeaway: Don’t wait with choosing your product market positioning – nobody will do it for you. Image Source.

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

Gainsight

JUNE 23, 2020

Time was of the essence, and our message to the CS community would be key. That is what brought over 5,500 customer success and product managers to travel to the Bay Area, so we had to think big and change the game. Content Production and Delivery. The tiger team involved with the pivot acted quickly.

Events 88

Events Feedback Software Technical Review Systems Review 88

Mixpanel

AUGUST 3, 2023

Product teams can enhance the customer experience to drive more users to the value moment conversion. Sales can be armed with messaging that focuses on the known value moment. Customer success can guide customers to the product’s value. Check out our Marketing Analytics Board. Need some inspiration?

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

Gainsight

OCTOBER 5, 2020

.” It was then that April realized nobody knew how to answer the question or create a formal marketing positioning statement. . It isn’t your viewpoint on the market. . It isn’t the same thing as messaging, which is a common misconception. . ” According to April: . Positioning is not a tagline. .

Positioning 59

Positioning Analytic Tools Data Visualization Strategy 59

Mironov Consulting

SEPTEMBER 23, 2023

 Building a repeatable product is risky and expensive, but finding product-market fit with a truly packaged offering can be a license to print money.  For our expense management application, TTV is the number of calendar days after signing when most employees can successfully request travel reimbursement.  There

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

BrainMates

NOVEMBER 5, 2020

Design products that customers want and come up with a rock-solid value proposition by focusing on their objectives, pains and gains. With around 90% of tech startup failure being due to a lack of product-market fit , the stakes are high when it comes to understanding your customer.

User Testing 52

User Testing Technical Review Transportation Customer Feedback 52

BrainMates

NOVEMBER 5, 2020

Design products that customers want and come up with a rock-solid value proposition by focusing on their objectives, pains and gains. With around 90% of tech startup failure being due to a lack of product-market fit , the stakes are high when it comes to understanding your customer.

User Testing 45

User Testing Technical Review Transportation Customer Feedback 45

Mironov Consulting

JUNE 28, 2018

Talking with 10 Heads of Oncology will be time-consuming, expensive, and could shape their individual impressions of us before our products are ready. Design a change to our new customer signup flow or product-level messaging; deploy to 0.5% Rigorous A/B testing is a favorite tool in our B2C kit. Interview both users and buyers.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Business of Software Conference

MARCH 30, 2021

And I’ve had messages from people who’ve read it at very difficult or watched it at very difficult times in their life, and it saved lives without over stating it. But you have to do it at a day, because everyone’s travelled and time is precious online means that we have a different format. Kirk Baillie.

Weak Development Team 52

Weak Development Team Feedback Software Events Customer Experience 52

Intercom, Inc.

DECEMBER 13, 2018

If you don’t want to be disturbed by someone who is sending you messages when you’re traveling or not available, we introduced last week a “Do Not Disturb” function on Workplace. Julien: It’s important to find your niche and to find product market fit.

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

Pragmatic Marketing

NOVEMBER 9, 2009

But without some technical abilities, these promotions experts can’t do a very good job of positioning and messaging. And technical product managers and product owners are usually terrible at it too. That’s why so many companies recruit product managers (or product marketing managers) into the marketing department.

Weak Development Team 70

Weak Development Team Agile Research Software Reporting Tools 70

Andrew Chen

SEPTEMBER 4, 2018

Sonal: I love that you said that because one of the complaints I’ve heard about “growth hacking” is that it’s just marketing by a different name, and what I’m really hearing you guys say is that there’s a systemic point of view, there’s rigor to it, there’s stages, there’s a program you build out.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Business of Software Conference

OCTOBER 11, 2023

[rest of triangle from slides] Allowed developers to understand priorities of application development Focus on the bottom, more fundamental issues Helped align focus on which parts needed to be built the most Have to curate an environment where it is okay to fail Laughter reduces adrenaline Example of conflict and generation of issue within app Content (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Andrew Chen

JUNE 25, 2019

affordable and unique travel experiences for guests, and great income for hosts. While they were building Etsy, they also found out about Crafster.org, this time a message board with 100,000 users and were able to tap into another willing market. To launch a city, we’d travel there and hold a meetup. Airbnb Germany.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Andrew Chen

NOVEMBER 1, 2021

However, there’s a problem — using network effects to compete with competitors is tricky when everyone in the same product category are able to take advantage of the same dynamics. Same for marketplaces, messaging apps, and so on. Goal : Getting a critical mass of users to prove product/market fit.

Customer Experience 82

Customer Experience User Testing Technical Review Onboarding KPIs 82

Business of Software Conference

JULY 2, 2019

We can do this by multivariate testing or once we know we have a direction of travel then we can build up and just continue to iterate on what we’ve released. Your work environment conveys a message about what you value, who you are, and where you are going. This is what I consider to be a really good design process.

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40

Andrew Chen

JUNE 25, 2019

affordable and unique travel experiences for guests, and great income for hosts. While they were building Etsy, they also found out about Crafster.org, this time a message board with 100,000 users and were able to tap into another willing market. To launch a city, we’d travel there and hold a meetup. Airbnb Germany.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Andrew Chen

NOVEMBER 1, 2018

As part of that, as folks search for important concepts like “product market fit” and “user growth” – my essays are often on the front page. Maybe you’re international – an important use case for travel-oriented apps like Uber. One user messages/follows/mentions another, and they draw them back.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Userpilot

JULY 6, 2023

We know it’s perfect for customer success and product marketing because we built it for it. Userpilot brings more than the ability to trigger NPS surveys inside your app, you can also create onboarding flows , collect user behavior data , and give access to advanced product analytics —everything to nurture product growth.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98