Userpilot

OCTOBER 20, 2024

When a customer refers someone — be it a friend or family member — and the referred party makes their first purchase, both receive $5 off. Celebrate with fun visuals or messages when milestones are reached. Banners : Use banners to celebrate user milestones with congratulatory messages. Provide rewards (e.g.,

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

BrainMates

MAY 26, 2025

While it may include references to product types, its purpose is to evaluate the strategic strengths and weaknesses of your rivals not to list out every product feature. Use these insights to refine your roadmap, adjust messaging, or highlight competitive advantages. Where do we stand relative to our competitors?

Data Visualization 40

Data Visualization Customer Feedback Product Manager Product Management 40

Alchemer Mobile

FEBRUARY 21, 2025

This blog references our new e-guide, titled The Complete Guide to CX Transformation . Where are customers struggling, and how can we improve our messaging and outreach? You can download the free, comprehensive e-guide, here. At Alchemer, we’ve established that NPS surveys dont tell the full story.

Customer Feedback 113

Customer Feedback Feedback Software User Testing Data Visualization 113

UX Planet

FEBRUARY 3, 2025

Accessibility in UI/UX design refers to creating interfaces and experiences that can be used by everyone, including individuals with disabilities such as visual, auditory, cognitive, or motor impairments. Tenor What is Accessibility in UI/UXDesign?

UX 101

UX Research Software Data Visualization User Testing 101

UX Planet

MARCH 3, 2025

The signs show that the message can change based on how we group thewords. In GraphicDesign Poster for Pixars Inside Out by Stacey Aoyama and EricTan This poster for Pixars Inside Out uses the common region principle to bring the movies characters together inside a single humanshape.

Reference 52

Reference Customer Experience UX Messaging 52

UX Planet

JANUARY 15, 2025

Reference values for session length per product category. Typically, social media and messaging apps have highly engaged users (visit daily/multiple times aday). A/B test different designs and messaging. Short sessions (<1 min) users may have trouble finding what they need or bounce quickly. Image by NickBabich.

User Testing 106

User Testing Customer Experience Research Software Product Research 106

Userpilot

APRIL 30, 2025

Headspace is one of my favorite examples to refer to because they ace their ASO game. These spaces are built around shared interests, which means your message lands with a more receptive audience. Userpilot for in-app communication and push notifications Engage users with personalized messaging via Userpilot. Unlimited Variants.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

UX Planet

JANUARY 12, 2025

This feature improves navigation within large datasets, making it easier to maintain context and quickly reference key datapoints. Enhanced Data Accessibility: By keeping critical data points, such as column titles or unique identifiers, always in view, users can quickly reference and compare information.

Data Visualization 111

Data Visualization User Testing Customer Experience Customer Feedback 111

Lenny Rachitsky

APRIL 6, 2025

Even the act of noting these examples trains you to recognize effective patterns. Small communication improvements compound: “These might seem minor, but (a) it compounds, and (b) all the ‘big things,’ everyone else is already doing.

CTO Coach 121

CTO Coach Framework Feedback Software Product Research 121

UX Planet

APRIL 19, 2025

Im not referring to pitch decks, social media posts, or marketing collateral. They need this clarity to craft a message that sells. How Ive been experimenting and approaching my design process and iterations Over the years, as a designer, Ive realised were not just here to design screens. How is it better than other options?

User Testing 73

User Testing Customer Feedback Product Research Data Visualization 73

Alchemer Mobile

JUNE 23, 2025

Marketing teams under pressure to perform – For teams tasked with proving ROI, brand health metrics provide the data to validate strategy, guide messaging, and justify spend. Establish benchmarks – Use this initial wave as your reference point for all future tracking.

Branding 100

Branding Data Visualization Reporting Tools Research Software 100

Userpilot

JULY 17, 2025

Send a generic email campaign Trigger an in-app message or guide Wait for them to contact support You’re on the right track to understanding and reducing customer churn. However, it’s one of the clearest signals that your product, messaging, or engagement isn’t delivering sufficient value or meeting customer satisfaction.

User Testing 85

User Testing Data Visualization Customer Feedback Research Software 85

UX Planet

OCTOBER 28, 2024

As a bonus — start documenting key UI patterns, e.g. where a toast message should appear etc. References (1) Takehiko Yogo (2019) [link] Why we never hired a designer was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story. Who can, then?

Research Software 94

Research Software Analytic Tools Data Visualization Web Development 94

Userpilot

MARCH 23, 2025

App engagement refers to how users interact with your mobile app, beyond just downloading it. It allows you to customize onboarding , in-app messaging, and push notifications, and collect user feedback all within a single platform. What is app engagement?

Onboarding KPIs 59

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 59

Userpilot

MAY 17, 2025

Youll hear the same generic list: improve onboarding, send push notifications, or show in-app messages. Mobile carousels in Userpilot help guide new users through the apps features with in-app messages. That means personalizing the UI, messaging, or your apps features based on their behavior, preferences, or past activity.

Feedback Software 76

Feedback Software User Testing Strategy Customer Experience 76

Userpilot

MAY 28, 2025

Push notifications: Trigger re-engagement messages based on user actions, sent through your existing provider like Firebase or OneSignal. UI (user interface) in mobile refers to the visual elements users interact with in a mobile app, including buttons, icons, menus, layouts, forms, etc. Userpilot Mobile FAQs What is UI in mobile?

Data Visualization 82

Data Visualization Analytic Tools Feedback Software User Testing 82

freshtrax

MAY 30, 2025

While “matcha” itself is a generic product term, “Uji” specifically refers to a prestigious region in Kyoto that has been Japan’s premier ceremonial tea-producing area for centuries. What We do At btrax, we specialize in helping companies authentically enter and grow in markets like Japan and beyond.

User Testing 97

User Testing Branding Naming Customer Experience 97

UX Planet

JULY 17, 2025

The chat-canvas interface made it easy to reference specific screens and request changes directly , for example, “can you show me what the heat map tab would look like?” — Stitch understood the context of the flow and applied edits efficiently. Ask AI to generate variations on how to convey the same message — e.g.,

Data Visualization 52

Data Visualization Analytic Tools User Testing Feedback Software 52

Userpilot

OCTOBER 31, 2024

If you’re short on time, refer to the summary table below: Tool name Best for… Free plan? Marketing teams leverage customer feedback to capture the voice of the customer, understand customer needs, refine messaging, and improve targeting strategies. Free trial?

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

UX Planet

JUNE 1, 2025

UserInterviews suggests these conversations often reveal more authentic and effective marketing messages than those developed internally User Interviews, 2023. References: AMPLITUDE. Each phase of the AARRR funnel presents unique challenges that require distinct research approaches to generate actionable insights. Available at: [link].

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

MARCH 30, 2025

If youre managing a mobile product , I probably dont have to tell you that it is a must to learn how to send push notifications at the right time, with the right message, and to the right users. Best practices to avoid spamming and build real value with every message. Analytics and performance tracking. Cross-platform support.

Analytic Tools 66

Analytic Tools Data Visualization Onboarding KPIs User Testing 66

Tyner Blain

MAY 26, 2025

” This architect would suggest that you could enable order status updates via text message, or a mobile app, or a website, or a call center, etc. I’m referring to this generally as “the way” in the rest of the article to simplify the narrative, because we need to focus instead on “the why.”

Customer Experience 59

Customer Experience Weak Development Team User Testing Definition 59

PMLesson's Ace the PM Interview

MARCH 4, 2025

Using Telnet or NetCat, create a chat server that allows multiple clients to connect and send messages to one another. How would you engineer features to improve the accuracy of a toxicity detection model in chat messages? It refers to the employee server as the real “Discord HQ.” Using UDP, build a chat program.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Technical Review 52

Userpilot

MAY 17, 2025

At this stage, delighted users can refer other people and give reviews about your app. Mobile carousels & slideouts : These built-in UI patterns help you guide users as they navigate through your app, with contextual messages. Push notifications: You can send timely, personalized messages to bring users back to your mobile app.

Analytic Tools 66

Analytic Tools Research Software Feedback Software Data Visualization 66

UX Planet

FEBRUARY 6, 2025

How toApply: In Branding/Marketing: Reference cultural touchstones, popular nostalgia or personalized messages for specific audience segments. In Product Packaging: Integrate a hidden message or amusing detail that rewards closer inspection. A sense of cohesion keeps the experience joyous rather thanchaotic.

Banking 76

Banking Data Visualization Customer Experience Feedback Software 76

Userpilot

JULY 17, 2025

Your current tools and strategies determine the next best step for improving your lifecycle messaging. Mailchimp, HubSpot) We have some in-app messages, but they’re basic A mix of different tools that aren’t connected We don’t have a clear strategy yet It’s time to automate and personalize your lifecycle messaging.

Onboarding KPIs 93

Onboarding KPIs Data Visualization User Testing Marketing 93

Userpilot

MARCH 30, 2025

Use referrals to encourage users to refer your app to others. To do this, you can use all sorts of in-app messages such as announcements, tooltips , or banners to expose your mobile app to people who will likely find value in it. Personalize messaging based on each segments use case. Sources: Headspace, Rakuten, and Hotellook.

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Sequent Learning

JANUARY 9, 2025

Influence refers to one’s ability to affect outcomes and drive change without relying on formal authority (or direct force). Strategic Relationship Building Strategic relationship building refers to the “orchestration of purposeful alliances.” Basics of Influence What is Influence?

Technical Advisors 52

Technical Advisors Leadership Certifications Finance 52

Usersnap

DECEMBER 20, 2024

Marcin’ Insights: We all know itcustomers need to see your message at least three times for it to stick. To make an impact, you need to use different channels to grab their attention and repeat the message until it really sinks in. Social media : Broaden your reach and engage users who may not actively check emails or your app.

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

Userpilot

JULY 10, 2025

Not at all, everyone gets the same message. Stop sending generic emails and start sending messages based on what users actually do inside your product. See how Userpilot can help you send the right message, to the right user, at the right time. Add a custom signature to personalize the message and reinforce your brand.

Analytic Tools 59

Analytic Tools Data Visualization Embedded Analytics Feedback Software 59

UX Planet

JUNE 17, 2025

Solving typical problems Error when using ‘get_code’ tool If you see error message like for ‘ get_code ’ MCP method in Cursor output: The Figma design at this link references a “[Name of component]” component, but the code export suggests the main content is currently missing or hidden. Asking the Cursor to code the design from Figma.

Artificial Inteligence 99

Artificial Inteligence Data Visualization Naming Messaging 99

Userpilot

OCTOBER 10, 2024

It typically involves welcome messages, product tours , in-app guidance, and support materials aimed at driving user activation , retention, and long-term engagement. Customer onboarding in software refers to the structured process where new users are introduced to a product’s features and functionalities.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience User Testing 105

Userpilot

JUNE 10, 2025

Session duration and frequency Session duration refers to the amount of time a user spends in a single app session (from open to close), while session frequency is how often app users open and interact with your app over a specific period. Let users swipe away intruding messages and record which prompts get dismissed to refine timing.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Experience 52

Gainsight

MAY 14, 2025

A strong community can help foster relationships, drive feature adoption, and act as references for potential customers. While many companies can get by with social media platforms or instant messaging apps in the beginning, they fall short when its time to scale. In other words, an active, engaged community is critical for growth.

Feedback Software 40

Feedback Software Reporting Tools Data Visualization Onboarding KPIs 40

Userpilot

FEBRUARY 12, 2025

Product stickiness refers to how frequently users engage with a product and how essential it becomes in their daily workflows. Meanwhile, a messaging app (like Slack) needs daily stickiness to succeed. Lets break down what product stickiness really means and how to measure it accurately. What is product stickiness?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

MAY 21, 2025

Or a persistent guide they can refer to while they explore? Modals for welcome messages and static content When Im planning a user onboarding flow , I often start by asking: whats the one thing new users need to know before they dive in? Once youve decided to build a product tour, the next step is picking the right format.

Analytic Tools 101

Analytic Tools Feedback Software Data Visualization Product Research 101

Lenny Rachitsky

JUNE 2, 2025

How to use Model Context Protocols (MCPs) to connect AI assistants to your WhatsApp messages 4. How ElevenLabs built a custom AI translation system that saved them $140,000 annually and eliminated agency headaches 3. The “everything is a launch” philosophy that helps ElevenLabs maintain consistent marketing momentum 5.

ChatGPT 109

ChatGPT Enterprise Reference Engineering 109