Amplitude

NOVEMBER 1, 2018

At Amplitude, we are big fans of customer development partners (CDPs), who help us build and test our new features. Prioritize long-term roadmaps ahead of quick hacks. outbound integration. versions for and you’ll end up trying to cobble together bad proxies for the data that you really want.

Feedback Software 83

Feedback Software User Testing Weak Development Team Customer Feedback 83

Intercom, Inc.

NOVEMBER 7, 2019

So they created a software that provides control, visibility, and payment methods for corporate finance teams. Instead, focus on fostering a culture of communication and feedback loops between the team. He really fosters innovation and humility as a team player – aspects that were important to me. Nico: Correct.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

The Product Coalition

MARCH 16, 2019

While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM. In fact, integrations can often derail product roadmaps, so it is imperative for product managers to plan them well. Worst case, you’ll have to redesign your integration.

Reporting Tools 86

Reporting Tools Data Visualization Customer Experience User Testing 86

The Product Coalition

OCTOBER 21, 2019

Whereas, in another company, the role is expanded to be the expert collaborator that binds the whole product team together. For example; in a smaller company, a Java Developer will have pretty much the same core activities as they do in a larger company. Or you may be heavily involved in either inbound or outbound activity.

Outbound 64

Outbound Inbound Product Manager Product Management 64

ProductBoard

NOVEMBER 15, 2017

productboard , the all-in-one product management solution, launched today on Product Hunt the Portal , an all-new interface that bridges the divide between the product teams and marketplace. But we’d be remiss not to mention the growing number of roadmapping utilities and user feedback forums on the market.

Customer Feedback 45

Customer Feedback User Testing Weak Development Team Feedback Software 45

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. Unfortunately, product leadership culture can get a little messy.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Userpilot

AUGUST 7, 2019

In other words, the mission of Customer Success teams is to make sure that your users are satisfied, happy, and that they’re meeting their goals with your product. If the person who introduced your product to the entire team leaves the company, the other part of the company will continue to use your product.

Customer Experience 68

Customer Experience Feedback Software User Testing Customer Feedback 68

Intercom, Inc.

JANUARY 19, 2021

. “Our in-app messages and email messaging enabled companies to reach customers inside the product in real time, so they could deliver the right message, at the right moment” Initially, our sole focus was developing in-product messaging. We knew we had to change tack and find a way to align teams and functions as we scaled.

Framework 272

Framework Customer Experience Systems Review User Testing 272

Mironov Consulting

SEPTEMBER 22, 2020

To delete the letters MVP from roadmaps and product charters. Almost without fail, I find that the “maker” side of software companies (developers, designers, product folks, DevOps, tech writers…) and the “go-to-market” side of software companies (sales, marketing, support, customer success.) Here’s why…. What To Do? link: thank you?

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Gainsight

MARCH 7, 2022

Over the past few years, we’ve been keeping our eye on an incredibly positive trend in the most successful companies: closer, more collaborative relationships between Customer Success and Product teams. . At Gainsight, we believe it’s vital for these teams to partner— we always have, always will.

Customer Feedback 103

Customer Feedback User Testing Customer Experience Onboarding KPIs 103

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Userpilot

NOVEMBER 6, 2020

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Now – how are they supposed to do it without development skills though?

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76