Remove Policies Remove Positioning Remove Technical Review
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520: The future of AI in product management – with Mike Todasco

Product Innovation Educators

Mike points to their unlimited vacation policy as a symbol of this trust-based culture, where employees were treated as responsible adults capable of managing their time and contributions. Passionate about democratizing advanced technology, Mike advocates for enabling innovation without requiring deep technical expertise.

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How customer expectations are rising – and what to do about it

Intercom, Inc.

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. In particular, the pandemic has brought about an unprecedented shift in our reliance on technology that has had a knock-on effect on how customers relate to, and interact with, companies and brands. With empathy. “I

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Beat Your Competition: Building a Stand-out Mobile Customer Experience

Alchemer Mobile

We also recommend checking out our 2021 Mobile App Engagement Report as we break down more engagement and experience-focused stats by category such as retention, loyalty, ratings and reviews, shifted sentiment, in-app survey responses, and more. Stop talking about customer-centricity; turn it into action.

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WalkMe Analytics In-Depth Review: Is There a Better Alternative?

Userpilot

This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. WalkMe offers a drag-and-drop editor for non-technical users and supports both mobile and web applications. Or detect shadow IT and AI apps that may not be compliant with your company policies. WalkMe Pricing.

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GDPR: Who Should be Your Data Protection Officer?

Mind the Product

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. For example if a customer is refused insurance by an automated system they can call and ask for a manual review.

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Top 6 Product Positioning Examples to Inspire Your SaaS in 2022

Userpilot

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article.

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Executive Director’s Perspective on how to become a product manager

Product Management Unpacked

I have worked in 14 startups, founded four, and have held executive positions for better than two-thirds of my career. They directly manage a product’s strategic positioning in the marketplace, the creation of collateral materials, and the ongoing evaluation on how to best present the product to potential customers.