The Product Coalition

JANUARY 3, 2020

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. Product manager motto?—?Dan

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

ProductPlan

MAY 22, 2020

.” A key insight shared by Melissa Perri, CEO of Produx Labs and author of Escaping the Build Trap during our “Getting Started with Product Ops” webinar series. It’s no secret that product management often looks different from one organization to the next. What is Product Ops, Exactly?

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Data Visualization User Testing Weak Development Team Customer Feedback 128

Sachin Rekhi

FEBRUARY 1, 2016

One of the challenges we've long acknowledged in the tech industry is how difficult the transition can be from a software engineer to an engineering manager due to the vast distinction in the skill set to be great at the new role. a product leader. Doing this right means a lot more than simply supporting your team.

Systems Review 131

Systems Review Feedback Software Weak Development Team Technical Review 131

Modus Create

JUNE 18, 2019

I immediately donned the rose-colored glasses they handed out, and gobbled up the information that was presented. I quickly realized that the idealistic parameters that were presented in class were not always present in real life. That’s when it got bad. My productivity suffered. That’s when I knew I had a problem.

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Weak Development Team Agile Systems Review Software Review 75

Product Innovation Educators

JULY 17, 2023

Lessons from the discoverer of Stage-Gate for product managers Today we are talking with a legend in product management. Besides his best-selling books Winning at New Products and Portfolio Management for New Products , he has published more than 130 articles on R&D and innovation management.

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Telecommunications Research Software Feedback Software User Testing 94

Mind the Product

DECEMBER 11, 2017

My journey to product management was not what you might expect, but then again, maybe you would. I became director of communications, leading the development of intranets and web applications. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making.

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Weak Development Team Systems Review Customer Experience Software Review 88

Mind the Product

DECEMBER 5, 2019

Here, I’ll explain how applying the hierarchy of value certainty, shown below, can help you to answer these questions and make your product profitable. A core skill of product management is prioritization. In fact, some methods are pretty poor. Unfortunately, it is these methods that product managers often use.

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User Testing Product Research Customer Experience Weak Development Team 132

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Should the Voice of Customer influence product development? Why Voice of Customer Should be Included in Development Process. Let your customers make product development decisions for you!

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User Testing Feedback Software Data Visualization Research Software 76

Tyner Blain

OCTOBER 23, 2023

Using problem statements is an operational approach to shaping and expressing a product strategy which makes it actionable. I had a client who would refer to the “red thread” connecting her intent with the ideation, decomposition, and execution of work by the teams in her organization. Most teams lack this.

Systems Review 59

Systems Review Weak Development Team Product Research Research Software 59

UX Studio: Product Management

SEPTEMBER 25, 2017

After our team at UX Studio started using product management tools, the time spent on communication surprisingly decreased. As a product manager, you know the drill. Coordinating designer and developer teams simultaneously while reporting to the boss via email becomes a drag. Collaboration tools.

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Data Visualization Feedback Software Reporting Tools Analytic Tools 111

PMLesson's Ace the PM Interview

MARCH 1, 2020

An inside look at product management at IBM and the interview process. Kevin Wei is an Offering Manager at IBM managing Watson Knowledge Catalog and DataStage. In this Path to PM blog post, Kevin shares his journey breaking into a product role as a new grad hire at IBM. What is an IBM offering manager?

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Research Software Analytic Tools Reporting Tools Data Visualization 52

Userpilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo is a product adoption platform famous for high-quality analytics solutions.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Intercom, Inc.

APRIL 22, 2021

If you’re a senior engineer and want to further your career, what skills should you develop? In this episode of Inside Intercom, Brian Scanlan , our own Principal Systems Engineer, sat down with Will to talk about all things s taff engineer – what it is, how to get there, and what happens when you progress beyond a senior engineering role.

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Technical Review Leadership CTO Coach Weak Development Team 274

Hutwork

MARCH 9, 2018

Many entrepreneurs and product managers write about the skills they brought to the table and those they learned along the way. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success.

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Article Feedback Software Research Software User Testing 82

The Accidental Product Manager

SEPTEMBER 28, 2020

Product managers need to learn how to deal with angry customers Image Credit: Jürg Dalkkas Follow. It has become clear that we product managers are now living in a different age and time than we used to. When this happens, just exactly what is a product manager supposed to do? Why are they so touchy?

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Customer Experience Product Management Product Manager Systems Review 65

Imaginary Cloud - Design

JULY 2, 2020

little about product design. It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Summing it up: Sprint describes how to include design in your product development.

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Books Technical Review Research Software Data Visualization 138

Tyner Blain

AUGUST 10, 2023

The Jobs of the Problem Statement This article continues a series on the three critical flaws in most product development processes a problem statement exists to address. To deepen shallow product thinking to identify meaningful outcomes. This continues to create cognitive dissonance.

Systems Review 52

Systems Review Customer Experience Software Review Weak Development Team 52

Tyner Blain

AUGUST 17, 2023

There are several different formats which have been developed for problem statements, and you could use free-form narrative as well. After hundreds of hours helping write and utilize problem statements with dozens of teams over the years, I’ve evolved the template I use and recommend; because it works better in theory and in practice.

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Weak Development Team Systems Review Workshop Definition 52

ProductPlan

MARCH 13, 2019

Product management is a role largely comprised of soft skills and strategy, which, at first glance, would make it difficult to quantifiably measure. The benefit of including quantifiable metrics in evaluating a product manager’s performance is, well, immeasurable. A product manager is not their product.

Product Management 76

Product Management Product Manager User Testing Product Research 76

bpma ProductHub

OCTOBER 16, 2016

Currently at Pragmatic Marketing, Paul helps companies build product teams by teaching their managers and marketers how to become market-driven. On Innovation vs. Execution in Product Management. On the other hand, new product concepts represent theoretical business that isn’t buying — at least not yet.

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Reporting Tools Research Software Analytic Tools User Testing 150

Usersnap

DECEMBER 19, 2023

Ever wondered why the humble 1 to 5 rating point scale is the secret weapon of Product Managers (PMs)? Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Modus Create

JANUARY 12, 2021

So let’s dive into some old and new methodologies that companies use to implement, develop and balance the three pillars. I’ll review four methodologies: waterfall, Lean, design, and Agile. The outcome of a project is well defined, so there are few surprises in what the team delivers.

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Brandon Chu on the challenges of managing platforms. Review your progress before it is ready.

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Research Software Feedback Software User Testing Product Research 100

The Product Coalition

JUNE 18, 2019

It doesn’t matter if you’re managing a closed system desktop application or a SaaS web application , if people can’t use your system effectively, it will fail. As a product manager, this can be a daunting prospect and big responsibility to bear. Why is it so important to get your application right?

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Research Software Feedback Software User Testing Technical Review 60

Userpilot

JANUARY 12, 2023

First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. So let’s jump straight to the article to uncover product growth insights with the help of behavioral analytics. Ask for reviews by reaching power users.

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Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Alchemer Mobile

JUNE 9, 2020

In this presentation originally delivered at Mobile Growth Summit, Apptentive’s CEO and Co-founder, Robi Ganguly, dives into exactly how companies can use feedback to predict churn and extend customer lifetime value. Like when we talk about leads, we’re ultimately talking about another person or a team on the other end.

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User Testing Feedback Software Customer Feedback Data Visualization 182

Mind the Product

OCTOBER 29, 2018

He knows that, given the opportunity to present his case the likelihood of approval increases. Saying No is an important part of the product manager’s role. Saying No is an important part of the product manager’s role. Time is money, and I have yet to meet a product manager who asks for another meeting.

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Feedback Software User Testing Customer Feedback Product Research 102

UX Studio

SEPTEMBER 10, 2019

In this post we created a guide on the steps to take in developing your brand strategy. How to develop your brand strategy? This happens either because they don’t know how to start the process or keep the information updated and shared across their teams. They establish what you stand for as a team. Modern or traditional?

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Branding Weak Development Team Strategy Research Software 63

Mind the Product

APRIL 27, 2017

Some are moving away from detailed, written product requirements documents (PRDs), while others are using shorter write-ups, user stories, or jobs-to-be-done formats. Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. Eric Ries, in his post “What is customer development?

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Framework User Testing Research Software Feedback Software 116

The Product Coalition

FEBRUARY 23, 2019

Metrics that use business relevant data alongside intuitive trending and straightforward analysis provide a strong foundation when managing strategy It took about thirty minutes to get everything together. Product managers seek meaningful metrics that test our assumptions and tell us something actionable about our products.

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Onboarding KPIs Product Research User Testing Weak Development Team 60

PMLesson's Ace the PM Interview

APRIL 26, 2022

Data science will only continue to expand as well as more teams begin to use data to make decisions, not just engineering. There will likely be data science professionals working on most marketing and cross-functional teams in the very near future. This type of job may work on a team or lead a team of others.

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Data Visualization Analytic Tools Reporting Tools Research Software 52

BrainMates

SEPTEMBER 23, 2020

Up until now, Product Leaders have had to rely on the approaches and frameworks designed specifically for Product Managers or use generic leadership practices which don’t necessarily cover the unique leadership challenges Product Leaders experience. Many Product Leaders start a new role by focusing outwards.

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Feedback Software Analytic Tools Data Visualization User Testing 86

ProductPlan

SEPTEMBER 10, 2021

The OKR methodology can be a powerful motivator for high performance and product excellence within teams and companies. The focus then shifts towards outcomes and individual and team authority and ownership. Moreover, they boost employee engagement and nurture strong team collaboration.

Weak Development Team 52

Weak Development Team Research Software Customer Experience Framework 52

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. It can be used for the entire building process at engineering and even product management. I’m Liam Geraghty.

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Engineering Presentation Technical Review Systems Review 178

Amplitude

NOVEMBER 4, 2020

Our tool is fundamental to every stage of our product development process. The reason that our platform is so vital to our process is its versatility; you can use Amplitude to drive impact at all levels of your product operation. Then, we’ll show you how our own product makes a difference to us here at Amplitude.

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Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userzoom

APRIL 30, 2019

In the various design teams that I have been part of, I’ve often experienced contrasting practices of validating products. These are a set of methods which involve internal experts (colleagues from the design or other teams, stakeholders or even clients). I selected the desired product, which was a Withings Move smart watch.

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Reporting Tools Feedback Software Research Software Analytic Tools 131

ProductPlan

FEBRUARY 24, 2021

Roadmapping software has emerged as a core need for the modern product manager. While some software may try to cover the entire gamut of what a product manager might do on any given day, there are those tools that focus solely on roadmapping. Product managers are short on time, bandwidth, and often energy.

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Feedback Software Data Visualization Software Review User Testing 52