Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Product tours are a way of showing users the product features they need to learn in order to activate.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

Intercom, Inc.

JUNE 21, 2018

I hosted Max on our podcast, where he shares the strategies he’s used to grow Udemy and Sales Hacker, hiring tips for sales teams, and much more. It was really about testing our ideal customer profile religiously, figuring out what category would pick up the fastest, and who the early adopters were. How to hire better for sales.

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

MAY 26, 2021

Love it or hate it, one thing is clear: product onboarding is an important driver of activation and retention in SaaS businesses. If you see onboarding in the broader sense as customer education , there are few things more essential than educating your customer about how to derive value from your product. Create an Onboarding Survey.

Research Software 52

Research Software Feedback Software Onboarding KPIs Product Research 52

BrainStation Product Management

APRIL 8, 2019

The position of Product Manager has been one of the fastest-growing roles in tech in recent years, with a 30 percent growth in job openings year over year. The trouble is, candidates who possess the varied skill set needed for Product Management are elusive and highly sought-after. The Personality Test. Do Some Soul-Searching.

Technical Advisors 67

Technical Advisors Product Management Product Manager Product Research 67

BrainStation Product Management

APRIL 8, 2019

The position of Product Manager has been one of the fastest-growing roles in tech in recent years, with a 30 percent growth in job openings year over year. The trouble is, candidates who possess the varied skill set needed for Product Management are elusive and highly sought-after. Speak to a Learning Advisor.

Technical Advisors 40

Technical Advisors Product Management Product Manager Product Research 40

UX Studio

MAY 15, 2018

Keep these anchor points in mind, for designers and developers equally, as well as product team leads and other managers. First of all, I must state that a “finished design” of a digital product does not exist. We recently wrote an ebook, “Product Managers’ Guide to UX Design”. We can always do something more.

Weak Development Team 96

Weak Development Team Technical Advisors Development UX 96

Userpilot

OCTOBER 1, 2021

You can think of onboarding as the ongoing process of educating your customers in how to get the most out of your SaaS product. Technically speaking, this is known as "primary onboarding." If users activate, that means they have personally experienced the value of your product. " Onboarding milestones.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career? What features make sense for them?

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career? What features make sense for them?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

Userpilot

JULY 13, 2021

Too often, they are conflated with product tours , leaving the customer confused as to why they are being shown features they don’t need. An interactive walkthrough is a step-by-step product guide leading to activation. A walkthrough is not a linear, blow-by-blow account of all of your product features. Let’s get into it.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. Product knowledge covers your product’s benefits and limitations.

Enterprise 114

Enterprise User Testing Feedback Software Technical Advisors 114

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. Without a systematic approach to your product management process and clear roadmap, you’ll likely face several hurdles like lack of direction, unclear priorities, wasted resources, missed deadlines, difficulty in scaling, and more. What is a product management process?

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Others will fail. It’s impossible for one person to do.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

The Product Coalition

OCTOBER 21, 2019

But in our experience, everything can be done if the development team and project manager have deep expertise and, along with the product owner, carefully listen to each other and keep themselves open to cooperation. For that purpose, it’s a must to have as clear as possible image of the end product in one’s head. Challenge 1.

Technical Review 60

Technical Review Technical Advisors Research Software Agile 60

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Neil Rahilly VP of Product and Design, Mixpanel Neil Rahilly is the VP of Product and Design at Mixpanel. He was the Director of Product at Slack, focused on growth in the freemium, self-service business.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Userpilot

AUGUST 18, 2020

And that can leave product managers feeling a little bit like visitors to this town in Ireland. All successful product managers are concerned about retention. So picking the best user retention tools and software depends on a lot of factors specific to your business and your product. Source: commons.wikimedia.org.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

UX Studio: Product Management

MARCH 28, 2022

If you want to know what the culture is like in a product team, you should visit one of their product meetings. Is it technical details, customer insights or revenue and money? If you are the leader of a product team, running your regular product meeting is one of your most important responsibilities.

Weak Development Team 110

Weak Development Team User Testing Data Visualization Customer Feedback 110

Userpilot

AUGUST 18, 2020

And that can leave product managers feeling a little bit like visitors to this town in Ireland. All successful product managers are concerned about retention. So picking the best user retention tools depends on a lot of factors specific to your business and your product. Source: commons.wikimedia.org. Too many options by far.

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

Userpilot

JANUARY 18, 2022

Can a new product release email influence your product adoption rates? Why are product release emails important for a successful product launch strategy? This article covers the why and how behind using emails during new product launch campaigns along with a curated list of new product release emails.

User Testing 98

User Testing Feedback Software Research Software Technical Advisors 98

Business of Software Conference

JUNE 29, 2020

Teresa Torres is a Product Coach at ProductTalk.org advocating strong critical thinking practices to ensure there is a strong connection between what teams are learning in their research with the product outcomes that they are making. A lot of product teams are asked to deliver a fixed roadmap with some dates on it.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

UX Studio

JANUARY 24, 2024

She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. But I also advise designers not to oversee the business side of the relationship. Sometimes I like to go back to this moment.

Research Software 63

Research Software Feedback Software UX User Testing 63

The Product Coalition

MARCH 21, 2018

What you need to think about in your first 60–90 days on a new job: product management (leader) edition I’ve recently transitioned into a different role and have spent some time thinking about how to start this new job. A mentor advised me to think about three broad categories?—?the focus on a few near terms wins ?—?could

User Testing 60

User Testing Technical Advisors Research Software Feedback Software 60

Department of Product

JUNE 27, 2022

How to Structure your Product Org to Optimise for Growth If your company’s success depends on growing effectively, you need to get these things right When a company grows quickly, it undergoes stress. Define your org structure There are many ways to organize product development. Embed a designer and product manager on each team.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

eG Innovations

AUGUST 11, 2022

We do not rely on the target system being up nor a user being logged in at the time when the analysis has to be done – something that is required by some other products if the details are not stored in the database and details have to be gathered and analyzed manually upon request by an admin using script-based actions or similar.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Userpilot

JANUARY 5, 2022

With so many options on the market, it can be difficult for SaaS executives to find the best onboarding software for their product. If you want good onboarding software, look for a tool that lets you build tooltips , modals , checklists , product tours , and help centers without requiring any code at all. Secondary onboarding.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52