Remove channel-partners
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8 Things I Learned About CS and Channel Partners

Gainsight

As the cloud business model continues its relentless ascent to take over all software spending, companies are trying to figure out how to marry the SaaS playbook with all of their traditional go-to-market methods. But how does it work when channel partners are involved?”. Partners Can Become Virtual Members of the CSM Team.

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Channel Software Tech Stack 2021

Jay McBain

^CLICK IMAGE FOR FULL SCREEN^ The channel software stack comprises a group of technologies that help companies develop, design, and execute plans to find, recruit, onboard, develop, enable, incent, co-sell with, manage, measure, and report on partners.

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Startup Metrics

TechEmpower - Product Management

These two questions/answers can help define the early proof points for your company. Next, define what you need from a metrics and reporting standpoint. Look at different customer acquisition channels, how they are converting, and the expected lifetime value of customers acquired through those channels.

Startups 104
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53 Questions Developers Should Ask Innovators

TechEmpower - Product Management

Are there other founders, business leaders, partners, or administrators? What channels will you use (e.g., What are some sites or companies in the same space? What functionality would make your company launch-ready? What about reporting and moderation? Reporting What needs to be reported? Wireframes?

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3 Essential Reports That Will Answer Your Product Usage Questions

Gainsight

If you want to build the best product, you need access to the best reporting and analytics. We’ve compiled a list of questions that every product team should be able to answer and the reports you can use to not just answer those questions, but take action on them. Adoption Report. Path Analysis Report. Retention Report.

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Demystifying account-based marketing: How to make it actually work for your business

Intercom, Inc.

ABM’s mixed reputation reflects the challenges that companies have faced implementing an account-based approach. Just two years ago, only 29% of marketers reported ABM to be an effective strategy. ABM is well-suited to pursuing large companies who have longer sales cycles and more complex sales needs. Source: TOPO ).

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How to Prove the ROI of Your Online Training Program

Gainsight

It is actually not difficult to demonstrate since modern training software (like Gainsight Customer Education ) incorporates tracking and reporting functions that go right to the heart of ROI metrics. Happier customers are likely to use your product/services more and drive others to your company through positive word-of-mouth referrals.