UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 93

Analytic Tools Data Visualization Research Software Reporting Tools 93

Product Management University

FEBRUARY 22, 2023

Product management is one of the hottest careers in high-tech right now with tremendous career growth. If you’re considering a career in this industry, you’ll need to know exactly what will be expected of you as a product manager. What Does a Product Management Career Path Look Like?

Positioning 264

Positioning Product Management Product Manager B2B 264

Alchemer Mobile

NOVEMBER 10, 2022

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

APRIL 30, 2024

Software as a Service offers specialized tools for product growth , CRM, project management, ERP, collaboration, financial management, customer service, and marketing automation. Mixpanel offers advanced user analytics , customizable reports, and an intuitive analytics dashboard. You don’t handle maintenance or updates.

Analytic Tools 87

Analytic Tools Feedback Software Data Visualization Reporting Tools 87

Gainsight

DECEMBER 14, 2022

And while that puts product managers front and center, it also makes them part of the team along with more customer-facing roles like Customer Success. According to the report, 86% of respondents have already implemented a digital product experience, or are in the process of doing so. Here’s what we found.

Data Visualization 52

Data Visualization Reporting Tools Technical Review Software Review 52

Product Management University

NOVEMBER 14, 2022

Portfolio marketing in B2B is focused on articulating the value of your portfolio to vertical industry segments like retail, healthcare and manufacturing. The intent is to communicate how your portfolio makes organizations in those segments stronger in their own industry or discipline. Here’s the difference. healthcare).

Marketing 147

Marketing Product Marketing Reporting Tools Healthcare 147

The Product Coalition

NOVEMBER 27, 2023

The growing number of public vertical SaaS winners worth billions of dollars, such as in health sciences (Veeva), construction (Procore), restaurants (Toast), and banking (nCino), demonstrates how cloud-based and mobile app development specialized to certain industries can become giant businesses. Why is Vertical SaaS on the rise?

Research Software 132

Research Software Feedback Software Reporting Tools User Testing 132

Intercom, Inc.

APRIL 7, 2020

” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology. In our survey, nearly half (47%) of support teams report that inbound volume has increased since the outbreak and by an average of 51% above their normal volume.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

The Product Coalition

JANUARY 27, 2024

I also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment. Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. It comprises of four components: 1.

Analytic Tools 137

Analytic Tools Research Software Reporting Tools Software Review 137

Alchemer Mobile

MARCH 23, 2021

Retention is a primary focus in Apptentive’s 2021 Mobile App Engagement Report , a study of 1,000 apps across a billion+ app installs. Many brands think about churn and retention in 30-day increments because it’s industry standard, even though focusing short-term retention doesn’t tell a complete customer journey story.

Research Software 216

Research Software Feedback Software User Testing Data Visualization 216

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. To see how Userpilot can help you onboard and educate your customers, book the demo!

Analytic Tools 90

Analytic Tools Feedback Software Reporting Tools Systems Review 90

Userpilot

JUNE 19, 2023

There’s no magic number when it comes to conversions, but knowing B2B SaaS funnel conversion benchmarks can benefit any SaaS product manager. Gainsight’s 2022 report shows free trials involving PQLs had 2.8X Education-related SaaS platforms come second with 7.5% more conversion than freemium. adoption rate.

Research Software 96

Research Software Analytic Tools B2B Reporting Tools 96

Alchemer Mobile

JULY 22, 2021

Some of the KPIs product managers should measure when onboarding new customers or launching a new product include: Reach: Understanding how widely the new feature/product/offering is being used can help validate product decisions, identify high-value features, and highlight key areas for improvement. 5 ways to increase product adoption.

Onboarding KPIs 246

Onboarding KPIs User Testing Feedback Software Customer Feedback 246

Userpilot

MAY 21, 2024

Following customer lifecycle management best practices can lead your company to retain more users and increase customer lifetime value. Let’s explore customer lifecycle management (CLM), its phases, and the best practices you can apply in SaaS without coding! Interested in optimizing your customer lifecycle management?

Data Visualization 98

Data Visualization Customer Experience User Testing Customer Feedback 98

Userpilot

MAY 20, 2024

Offer educational resources like guides and webinars to help users maximize product value. Create comprehensive self-service resources to enable users to solve problems independently. Maintain constant communication and engagement with existing customers. Recognize and celebrate customer milestones to reinforce desired behaviors.

Data Visualization 101

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 101

Intercom, Inc.

FEBRUARY 22, 2022

We do that by: Investing in your trust through compliance with industry security and privacy ISO standards or frameworks such as SOC 2. Continuous risk management. Our InfoSec team members implement guardrails rather than gates by leveraging our skills to make balanced security risk management decisions. .

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

Userpilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Many consumer behavior trends, such as influencer marketing and social commerce, aren’t as popular in the SaaS industry. Here are the trends to watch out for in 2024.

Analytic Tools 98

Analytic Tools Data Visualization User Testing Reporting Tools 98

Userpilot

AUGUST 23, 2023

Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders. Workplace skills: Critical thinking, project management, and communication skills. Are you aiming to become a product analyst?

Data Visualization 85

Data Visualization Reporting Tools Analytic Tools Research Software 85

bpma ProductHub

DECEMBER 22, 2017

Some markets are geographic, like Brazil or China; others are industrial, like education or banking. Generally, we define market segments as a combination of both: an industry within a geography—banking in China or education in Brazil. Example: product managers. Who will buy it? What’s the revenue forecast?

Definition 150

Definition Marketing Reporting Tools Banking 150

Modus Create

NOVEMBER 1, 2021

However, certain industries are more vulnerable than others. A recent report by Check Point Research stated that schools and research facilities experienced an average of 1,739 cyberattacks per organization each week in July 2021. . Why Is the Education Sector Prone to Cyberattacks? million after a ransomware attack.

Education 97

Education Research Software Technical Review Reporting Tools 97

Userpilot

MAY 23, 2024

Continuously educate customers on the industry and product through resources like webinars to help them maximize value. Invest in customer experience management software Customer experience management software enables organizations to track, manage, and optimize user interactions with their products. Book the demo!

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

APRIL 29, 2024

Demographic segmentation Demographic segmentation categorizes customers based on specific demographic factors such as age, gender, income, occupation, or education level. What industry do you work in? What is your highest level of education? TL;DR Segmentation is a process of grouping customers by shared characteristics.

Analytic Tools 89

Analytic Tools Research Software Feedback Software Product Research 89

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. We’ve written a lot—and I mean A LOT—of content focused around mobile product management. What Is Mobile Product Management?

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

The Product Coalition

DECEMBER 29, 2020

With more people entering the Product landscape than ever, now is a good time to help the newbies understand where Product Management came from, and how far the industry has come. Product Management in the 90s The 90s in tech. At the time, Microsoft had Program Managers who were essentially engineers. Sound familiar?

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Reporting Tools Product Management Product Manager User Testing 176

Userpilot

MAY 8, 2024

Educate customers with resources in multiple formats like blogs, webinars , or videos. Satisfying customer needs is crucial because it directly impacts customer retention, loyalty , and advocacy , which are essential for sustained business growth, especially in the SaaS industry. And it’ll be increasingly harder to acquire new ones.

Data Visualization 97

Data Visualization User Testing Customer Feedback Analytic Tools 97

The Product HQ

APRIL 20, 2024

Becoming a director of product requires years of experience managing products and working with other product managers. That gives you the experience and expertise to get to the next level, where you start managing other product managers. Then you’ve come to the right place. Let’s get started.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

JANUARY 14, 2024

Are you thinking of a career in product management and wondering what the product manager career path looks like? In particular, we look at: What the product manager’s role involves Their main responsibilities Common product management positions Tips on how to advance your PM career Let’s dive in.

Data Visualization 100

Data Visualization Analytic Tools Research Software Feedback Software 100

Gainsight

DECEMBER 12, 2023

The conventional wisdom at many SaaS companies is that they’re not ready for customer education or customer community. In this challenging economic environment, customer education and community are seen as nice-to-have extras for down the road. The truth is, you have already invested in customer education.

Education 52

Education Customer Experience Engineering Reporting Tools 52

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. Try Userpilot and Take Your Product Management to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is product adoption software? It is the key to making your product unforgettable and ensuring it gains traction in a difficult market.

Analytic Tools 99

Analytic Tools Feedback Software Research Software Reporting Tools 99

UX Planet

JANUARY 18, 2024

Informed Decision-Making: UX research provides actionable insights, enabling product managers and designers to make informed decisions based on user feedback and behavior patterns. Report Findings Present your findings in a manner that’s easy to understand, highlighting key insights and their implications for your initial objectives.

Data Visualization 81

Data Visualization User Testing Research Software Product Research 81

Userpilot

NOVEMBER 23, 2023

To be a kick-ass product manager , you need a very diverse skill set. This article explores both hard and soft skills that product managers need in their everyday work, so if you’re curious to learn more, dive right in. They aren’t specific to product management and are equally important across various roles and industries.

Analytic Tools 91

Analytic Tools Research Software Data Visualization Product Research 91

Gainsight

OCTOBER 10, 2023

The use cases for AI are endless but most commonly tied to industries like healthcare, financial services, transportation, retail, energy, and manufacturing. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. AI-powered content creation is already here.

Education 52

Education User Testing Reporting Tools Data Visualization 52

The Product Coalition

MARCH 17, 2021

It ensures a fully customizable white-labeled (No branding/logo by Innorelay) service for a tailor-made platform creation; based on the business scenario or industry nature, a personalized software can be created for any video needs like movies, live sports streaming, web series or spiritual sessions. How to Build Your Own VOD platform?

Analytic Tools 128

Analytic Tools Reporting Tools Data Visualization User Testing 128

Userpilot

MAY 27, 2024

Deliver ongoing training : Engage users with educational content like webinars and tutorials. That’s why any business should aim to manage and influence customer perception to build a strong and favorable brand image. Customer perception can make or break your brand reputation. Why does customer perception matter?

Feedback Software 63

Feedback Software Analytic Tools User Testing Customer Feedback 63

Product Talk

JANUARY 31, 2024

You’ll hear from: Leann Schneider , Product Manager at Plum.io , Sebastian Wramba , Product Manager at Netfonds AG (finfire), and Jelena Stajic , Vice President of Product at ScholarshipOwl. We started continuous discovery in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.

Product Research 221

Product Research Reporting Tools Feedback Software Customer Communications 221

Userpilot

MAY 20, 2024

Here are the best product management software for SaaS companies: ProductPlan is the best tool for road mapping and informing your product-led growth strategy. ClickUp is the best project management tool for SaaS companies. UserGuiding is the best user onboarding software for small companies. Funnel analysis on Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Gainsight

JANUARY 11, 2024

Many, many companies have hundreds and hundreds of Customer Success Managers trying to scale the business and drive net retention.” What’s a Customer Success Manager (CSM)? Customer Success Manager | Kandji As a Customer Success Manager, you’ll be responsible for the success of our customers.

Education 52

Education Analytic Tools Reporting Tools Feedback Software 52