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Whatfix Mobile Review: Pricing, Features, Pros & Cons

Userpilot

But for mobile, youd want to invest in a solution that truly gets the job done, aka one that improves user engagement and retention. In this Whatfix Mobile review, youll find answers to three questions: What does Whatfix Mobile offer? A/B testing and segmentation: The feature lets you split audiences into simple experiments.

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Product Manager: Seeking Help

The Product Guy

This article highlights a few ways to increase clarity and provide better role definition between a manager and a direct report as it pertains to daily situations involving escalations, blockers, and air cover. Given the split responsibility between manager and direct report, alignment and effective communication in these situations is key.

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How customer expectations are rising – and what to do about it

Intercom, Inc.

Our recent report showed that while 73% of support leaders say customer expectations are increasing, only 42% of them believe that they’re actually meeting those expectations. Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. And if their support expectations aren’t met?

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Improve Your App Ratings By Using Google Play In-App Review API

The Product Coalition

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. Once submitted, the review is sent to the Play Store and eventually displayed.

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Design System Governance Models

UX Planet

Image by Cody Cai Design system governance models help organizations manage and maintain design systems across teams and products. There are three popular models —  Solitary , Centralized , and Federated  — each offer different approaches to how design systems are governed within an organization. Image by Nathan Curtis.

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The Risks of Data Fragmentation + How to Fix Fragmented Data

Userpilot

This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions. Data fragmentation prevents you from delivering the cohesive, personalized experiences your customers expect. Sound familiar?

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11 User Experience Interaction Guidelines for Enhanced Engagement [+ Examples]

Userpilot

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. System status visibility.