The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

The Product Coalition

OCTOBER 27, 2021

The platform has already launched many successful startups, including Bloktopia, HighStreet, Step Hero, and others. The BullPerks team performs thorough due diligence of every crypto startup launching on the platform. Research considers the project’s technical, legal, regulatory, financial, and business capabilities.

Technical Review 167

Technical Review Systems Review Research Software Startups 167

The Product Coalition

SEPTEMBER 2, 2021

These fintech companies and startups are among the most impactful digital disruptors bringing it to reality in 2021 and beyond. These fintech companies and startups have earned a spot on this list due to their impressive technology and socially conscious approaches to finance. We are witnessing the dawn of next-gen finance.

Analytic Tools 141

Analytic Tools Data Visualization Artificial Inteligence Startups 141

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. At the very least, it is worth reading up on SPIN selling and the Sandler sales system , as these are popular sales methodologies among software companies and will help you think about how you structure your approach.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

TechEmpower - Product Management

AUGUST 21, 2023

The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective. At TechEmpower, we’ve conducted more than 50 technical reviews for companies of all sizes, industries, and technical stacks. A technical review can answer that crucial question.

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan has a BS in Biology from Union College and an MBA & MS in Information Systems from Boston University’s School of Management. View the live stream….

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

UX Planet

SEPTEMBER 8, 2024

Image by Cody Cai Design system governance models help organizations manage and maintain design systems across teams and products. There are three popular models —  Solitary , Centralized , and Federated  — each offer different approaches to how design systems are governed within an organization. Image by Nathan Curtis.

Reporting Tools 105

Reporting Tools Feedback Software Government Systems Review 105

The Product Coalition

SEPTEMBER 28, 2023

However, with the growing need for innovation and agility, many of these companies are looking at methodologies like Lean Startup to help them adapt and thrive in turbulent waters. In this scenario, trying to implement the Lean Startup methodology might be like suggesting that “shortcut” to the ocean liner.

Startups 148

Startups Feedback Software Technical Review Software Review 148

Intercom, Inc.

FEBRUARY 26, 2018

Innovative startups. The first army are innovative startups. Be extremely mindful and diligent in understanding the security of companies you are outsourcing to. Understand the potential consequences of outsourcing to young startups. Best in class Late-stage Startups (e.g. Mid-stage startups. Young startups.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Mind the Product

MARCH 17, 2020

She’s author of Build Better Products: a Modern Approach to Building Successful User-Centered Products ( US / UK ), the funniest trove of practical advice we’ve come across, as well as UX for Lean Startups ( US / UK ), which we didn’t have time to read before our chat. Quote of the Episode. Building better products.

Product Research 47

Product Research Research Software Customer Experience Feedback Software 47

Lenny Rachitsky

MAY 27, 2025

Startup founders are the happiest people in tech: They’re the only group growing more optimistic while consistently outranking everyone else in workplace well-being. It’s possible that some differences are due to those factors rather than the work location itself. of tech workers remain optimistic about their roles, and 54.8%

Technical Review 140

Technical Review Reporting Tools Data Visualization Weak Development Team 140

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). What systems/metrics/processes do we need to measure and track winning? How do we win?

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

Intercom, Inc.

MAY 25, 2022

Today, our systems dynamically scale to serve about 50,000 web requests per second at peak, 26,000 background jobs per second, and 11,000 public API requests per second – demonstrating our ability to continuously scale to meet the requirements of modern enterprises. You need to store multiple millions of user records. Can Intercom do that?

Reporting Tools 253

Reporting Tools Customer Experience Data Visualization Software Review 253

The Product Coalition

FEBRUARY 20, 2023

Product-market fit (PMF) is a tricky thing for startups. It’s that sweet spot where the needs of your target market perfectly align with what your product is offering, and if you’re a product manager at an early startup, it’s your job to help your product find that fit. And you can always feel product/market fit when it is happening.

User Testing 179

User Testing Product Research Product Marketing Customer Feedback 179

Intercom, Inc.

MARCH 31, 2020

From empowering teachers who need to move their classrooms online to providing free, safe transportation to healthcare workers to helping doctors remotely monitor their patients’ systems, these companies are doing amazing things. Many medical offices and hospitals are extremely crowded due to COVID-19.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). Instead of spending valuable time after the meeting reviewing notes and drafting a summary, do the work in the meeting itself. “Fairness” isn’t coming.

Product Research 114

Product Research Reporting Tools Product Manager Data Visualization 114

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

The Product Coalition

MAY 3, 2020

A Freshly-Minted Startup Here to Redefine Social Media Management More than three decades ago, becoming an entrepreneur was not for everyone. This article is a review of a newbie platform, Ubercircle. Your network of support system?—?A So that was my detailed review of the Ubercircle tool. Meet Ubercircle?—?A

Research Software 129

Research Software Reporting Tools Startups Customer Experience 129

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Intercom, Inc.

OCTOBER 27, 2022

Alex Delivet , one of the protagonists of the Paris startup scene, has experienced this predicament first-hand. While in the early 2010s, the SaaS startup scene in France was not as developed as in the U.S., today there are plenty of VC firms, startup incubators, and events for entrepreneurs. And so I made lots of mistakes.

Technical Review 118

Technical Review Software Review Data Visualization Systems Review 118

UX Planet

DECEMBER 6, 2024

Written by Mary Moore, copywriter at Shakuro As a UI/UX designer or a startup founder, youre likely acutely aware of the countless challenges that come with this task. Satisfaction leads to positive reviews, recommendations, and increased user retention. The ability to choose your time and place for studying is so attractive.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Product Talk

MAY 15, 2024

This meant that they could attach information like the user ID to the Typeform page and review it as part of the responses users provided. Tweet This While this system wasn’t perfect, it worked pretty well for Ellen’s needs. With the user ID, they could look the person up in Amplitude and see how active a user they were.

Product Research 336

Product Research Feedback Software Analytic Tools User Testing 336

The Product Guy

MAY 21, 2018

For a startup like us, it was nerve racking to think that we are not always directing the very limited resources to drive outcomes – not just a waste of scarce resources, but high opportunity costs. We were heads down busy delivering features but ended up not really knowing which feature pushed which metric.

User Friction 261

User Friction Customer Experience Vision Technical Review 261

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. From large enterprises to startups, they believe that powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

OCTOBER 21, 2021

Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts! WalkMe features overview + reviews. In the following reviews, you’ll notice several mentions of user and employee training. WalkMe reviews of user experience/ease of use.

Analytic Tools 98

Analytic Tools Reporting Tools Software Review Technical Review 98

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Product Management Lessons from the Trenches

JULY 10, 2018

all the ingredients of a great startup experience! In a pay-it-forward kind of way, my team and I are sharing what we have learned to-date in a series of posts that hopefully will be useful to you whether you are at a startup or a larger organization. Review company documents and presentations. Do your research.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

The Product Coalition

OCTOBER 6, 2020

On-demand apps are popular among the businesses due to the increased opportunities and brand recognition they are providing with the addition of extra revenue. Ratings and reviews Another feather in the cap added by these on-demand apps is the feedback system. This also builds a level of trust among the customers.

Feedback Software 176

Feedback Software Technical Review User Testing Systems Review 176

Intercom, Inc.

APRIL 27, 2018

The quality of our alarms and on call procedures were inconsistent across teams and we were using ad hoc review processes for new and existing alarms. They defined all our alarms in code using a Terraform module, and started using peer review for every change. The number of out-of-hours pages has dropped to less than 10 a month.

Engineering 209

Engineering Software Review Systems Review Technical Review 209

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. G2 reviewers give Pendo an average rating of 4.4 Pendo review. This may have something to do with the dummy data that are preloaded into the system. Pendo review. Userpilot reviews On average, Userpilot has got higher G2 ratings than Pendo – 4.6.

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Userpilot

FEBRUARY 23, 2022

Do you have a feedback management system in place? Expand your system beyond just a single tool. Feedback from the customer : The robot stopped due to an overload in the system, please provide us with a new circuit supplier. Setting up your feedback management system workflow. Customer feedback vs feature requests.

Feedback Software 98

Feedback Software Research Software User Testing Reporting Tools 98

First Round Review

DECEMBER 20, 2022

10 tactical tips and guiding principles for a new Chief of Staff to lean on as they scale their impact at a startup — from building better systems, not just booking more meetings and finding an executive's superpower.

Startups 111

Startups Books 111

Intercom, Inc.

JUNE 15, 2022

In a small startup, the “committee” could be a single person. Not only did a no-code integration appeal to project managers, but it also worked with a wider range of phone systems. We learned that project managers had to work with a new person – the phone system admin – to make the necessary changes to their phone system.

User Testing 195

User Testing Customer Experience Weak Development Team Customer Feedback 195

Intercom, Inc.

AUGUST 25, 2020

I know a lot of our listeners are pretty early stage startups. Usually, startups that have come to market with a good product from the very beginning have identified some need in the world and some customer problem that isn’t solved or some opportunities to do something better. Des: Right. One simple one is competition.

Marketing 239

Marketing Onboarding KPIs Feedback Software Reporting Tools 239

The Product Coalition

MARCH 23, 2022

The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article. However, imagine that the app doesn’t integrate into the rest of the system resulting in the front-desk navigating between two systems. How frustrating would that be? Is that benign?

Framework 162

Framework Reporting Tools Technical Review Systems Review 162