Intercom, Inc.

APRIL 2, 2018

You’ve carefully justified your choice of programming language and why you just need to use a complex gossip protocol to build the system – it is theoretically the “best” language, but it’ll be tricky to get right (and yet really fun to build). Our technical design process. Own your technical design…to the end.

Technical Review 219

Technical Review Feedback Software Software Review Systems Review 219

The Product Coalition

OCTOBER 27, 2021

The platform has already launched many successful startups, including Bloktopia, HighStreet, Step Hero, and others. The BullPerks team performs thorough due diligence of every crypto startup launching on the platform. Research considers the project’s technical, legal, regulatory, financial, and business capabilities.

Technical Review 167

Technical Review Systems Review Research Software Startups 167

Product Innovation Educators

FEBRUARY 21, 2022

Today we are talking about how Lean Startup can be used at large organizations. He has helped many large companies implement innovation practices including Lean Startup and has written the book on the topic, titled Lean Startup in Large Organizations. 1:13] What are the key principles of Lean Startup?

Startups 241

Startups Product Research Research Software User Testing 241

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

The Product Coalition

DECEMBER 29, 2022

Food tech is transforming the food industry by using cutting-edge technology to manage production, distribution, and consumption. When discussing food, technology is not the first thing that comes to our minds. Nevertheless, technology has altered every aspect of our life. Explore the article below for more.

Technical Review 158

Technical Review Data Visualization Software Review User Testing 158

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

NOVEMBER 2, 2021

A Technical Exercise In this post, I’ll offer my idea of the sort of technical abilities expected from a product manager. But is a surprisingly small amount of materials about the technical aspect of PM work. The Product Interview?—?A This can be highly useful for hiring managers, as well as for PMs planning their roadmap.

Technical Review 175

Technical Review Analytic Tools Software Review User Testing 175

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Innovative startups. The first army are innovative startups. Basic technology execution is becoming easier too. There are more technology jobs than ever before.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

The Product Coalition

SEPTEMBER 2, 2021

These fintech companies and startups are among the most impactful digital disruptors bringing it to reality in 2021 and beyond. fintech firms are using powerful technologies to make financial services digital, accessible, and affordable for a greater number of individuals and businesses. We are witnessing the dawn of next-gen finance.

Analytic Tools 141

Analytic Tools Data Visualization Artificial Inteligence Startups 141

UX Planet

DECEMBER 6, 2024

Written by Mary Moore, copywriter at Shakuro As a UI/UX designer or a startup founder, youre likely acutely aware of the countless challenges that come with this task. Satisfaction leads to positive reviews, recommendations, and increased user retention.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

The Product Coalition

DECEMBER 22, 2022

The reasons why Saas startups are recently making a huge wave to become the next trillion-dollar industry. Over the past years, investment in SaaS startups has been increasing steadily. Saas startups that provide software as a service have a good delivery model. Key Benefits of Saas — Must know for Saas Startups 1.

Analytic Tools 147

Analytic Tools Data Visualization Reporting Tools Startups 147

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). Instead of spending valuable time after the meeting reviewing notes and drafting a summary, do the work in the meeting itself. “Fairness” isn’t coming.

Product Research 113

Product Research Reporting Tools Data Visualization Product Manager 113

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Mind the Product

MARCH 17, 2020

She’s author of Build Better Products: a Modern Approach to Building Successful User-Centered Products ( US / UK ), the funniest trove of practical advice we’ve come across, as well as UX for Lean Startups ( US / UK ), which we didn’t have time to read before our chat. Quote of the Episode. Building better products.

Product Research 47

Product Research Research Software Customer Experience Feedback Software 47

The Product Coalition

SEPTEMBER 28, 2023

However, with the growing need for innovation and agility, many of these companies are looking at methodologies like Lean Startup to help them adapt and thrive in turbulent waters. In this scenario, trying to implement the Lean Startup methodology might be like suggesting that “shortcut” to the ocean liner.

Startups 148

Startups Feedback Software Technical Review Software Review 148

Intercom, Inc.

OCTOBER 27, 2022

Alex Delivet , one of the protagonists of the Paris startup scene, has experienced this predicament first-hand. If you’re short on time, here are a few quick takeaways: If you’re starting a business, make sure you have the technical skills to build, manage, and grow your services internally. I was passionate about tech and coding.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Jordan has a BS in Biology from Union College and an MBA & MS in Information Systems from Boston University’s School of Management. View the live stream….

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

Intercom, Inc.

MAY 25, 2022

Today, our systems dynamically scale to serve about 50,000 web requests per second at peak, 26,000 background jobs per second, and 11,000 public API requests per second – demonstrating our ability to continuously scale to meet the requirements of modern enterprises. We exclusively build on top of a very small set of core technologies.

Reporting Tools 253

Reporting Tools Customer Experience Data Visualization Software Review 253

The Product Coalition

OCTOBER 6, 2020

The tech-savvy people were the first once to adopt these on-demand apps. On-demand apps are popular among the businesses due to the increased opportunities and brand recognition they are providing with the addition of extra revenue. Ratings and reviews Another feather in the cap added by these on-demand apps is the feedback system.

Feedback Software 176

Feedback Software Technical Review User Testing Systems Review 176

Userpilot

OCTOBER 21, 2021

Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts! WalkMe features overview + reviews. In the following reviews, you’ll notice several mentions of user and employee training. Product use analytics and reports.

Analytic Tools 98

Analytic Tools Reporting Tools Software Review Technical Review 98

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Intercom, Inc.

APRIL 27, 2018

The quality of our alarms and on call procedures were inconsistent across teams and we were using ad hoc review processes for new and existing alarms. They defined all our alarms in code using a Terraform module, and started using peer review for every change. The number of out-of-hours pages has dropped to less than 10 a month.

Engineering 209

Engineering Software Review Systems Review Technical Review 209

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. Retroactive analytics Retroactive analytics enables non-technical product teams to track user behavior data without any coding. G2 reviewers give Pendo an average rating of 4.4 Pendo review. Pendo review. But does the free plan live up to the expectations?

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Fortunately, technology has been rapidly advancing and there are tools available that make this a solvable problem. Sentiment analysis is often used to review survey results from customer-service interactions, product reviews, etc. your users want to just tell your app what they want and have your app deliver on the request.

Technical Review 30

Technical Review Feedback Software User Testing Artificial Inteligence 30

UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. Its a holistic system that weaves together strategy, design, functionality and authenticity.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Arkenea

APRIL 10, 2025

This approach can free up internal resources, reduce time to market, and provide access to niche skills, especially in emerging technologies such as artificial intelligence, blockchain, and the Internet of Things. Examples in Practice Startups often outsource MVP development to launch quickly.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Product Talk

MAY 15, 2024

In each instance, Ellen found a solution that didn’t require too much time or technical know-how to set up. This meant that they could attach information like the user ID to the Typeform page and review it as part of the responses users provided. Tweet This While this system wasn’t perfect, it worked pretty well for Ellen’s needs.

Product Research 335

Product Research Feedback Software Analytic Tools User Testing 335

The Product Coalition

MARCH 23, 2022

A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article. How frustrating would that be?

Framework 162

Framework Reporting Tools Technical Review Systems Review 162

Sequent Learning

OCTOBER 29, 2024

Achieving and Scaling Product-Market Fit: A Guide for Product Managers in Mid-to-Large Tech Companies Introduction As product managers in mid-to-large technology companies, you’re no stranger to the challenges of maintaining and scaling product-market fit (PMF).

User Testing 40

User Testing Technical Review Feedback Software Customer Feedback 40

Mind the Product

AUGUST 23, 2019

Looking at strategy from this view can be useful to understand the bigger context, but it is typically built on a system of assumptions that may not be realistic. Technical, regulatory, and patents. The product is simply a resource in service of the business model. A Better way. What is viability? What is feasibility?

Technical Review 194

Technical Review Feedback Software User Testing Systems Review 194

Mironov Consulting

FEBRUARY 9, 2023

But if this is a nearly-universal problem – systemic across companies and industries – there must be something more fundamental happening.  It   Note that forcing all of these requests into one system-of-record doesn’t reduce the number of items …  280 tickets/week merged into Aha!

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. Automation in infrastructure can lead to pretty serious blunders.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Intercom, Inc.

JUNE 15, 2022

In a small startup, the “committee” could be a single person. Removing technical barriers within the onboarding process. These individuals weren’t technical and often didn’t have access to engineers. This didn’t align with our first prototype of Switch, which required technical skills to implement.

User Testing 195

User Testing Customer Experience Weak Development Team Customer Feedback 195

Lenny Rachitsky

MAY 6, 2025

Information-source diversity: Review your research sources. Expand to industry forums, customer reviews, and first-degree connections. We’d start by implementing a two-track system that separates innovation from maintenance, then create a weighted scoring model that aligns with your business objectives.

Development Team Review 58

Development Team Review User Testing Technical Review Systems Review 58

Productside

MARCH 24, 2025

Productside | Product Management Courses & Training Refining Product-Market Fit and Scaling B2B SaaS Products Most startups dont stall because of bad ideasthey stall because they stop refining their product-market fit and what works. Everyones chasing the next AI feature or untapped market. Her throughline? Its something you sharpen.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156