Remove tag intentional
article thumbnail

How to Track User Sentiment in SaaS: Steps and Tools

Userpilot

User sentiment analysis is the process of collecting user feedback data and analyzing the sentiment and intent behind it using tools like natural language processing. Customer sentiment analysis tools depend on computational linguistics, such as Natural Language Processing (NLP), to evaluate the tone, intent, and emotion behind a text.

article thumbnail

How to Use Generative AI and LLMs to Improve Search

TechEmpower - Product Management

For instance, if a user searches for "low carb options," even though "low carb" might not be a category saved in the database, the LLM can still match and suggest "keto" products, understanding the user's intent. The results are not only more aligned with user intent but also often more comprehensive.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Seven Questions You Can Ask To Prevent Overengineering

The Product Coalition

For example: - Table A,B,C allow us to have dynamic tags for each directory entry. Understand that the intent here is to create a conversation. First break down a technical design into capabilities: Take that diagram the team has been working on and extract all of the cool capabilities it provides.

article thumbnail

In Endless Pursuit of Improving ‘Velocity’

The Product Coalition

More Velocity brings more PBIs to completion and not necessarily more value out from those PBIs Photo by Victoire Joncheray on Unsplash Story points are tagged as an outcome of relative estimation to the Product Backlog Items (PBIs). But, have we got the real intent behind why we need to measure and show improvements in Team’s Velocity?

article thumbnail

How GetAccept uses all of Intercom to grow its revenue by 450%

Intercom, Inc.

Using a combination of self-service features, like our Article search app , tags , assignment rules and routing, GetAccept keeps its large inbound conversation volume manageable, ensuring the right conversations are always routed to the right agents. .

article thumbnail

13 SaaS Renewals Best Practices For Driving Business Growth

Userpilot

Trigger upsell messages at high-intent moments. Trigger upsell messages at high-intent moments One way to ensure your upsell campaigns are effective is by triggering them when they’re most needed. You can also track custom events by combining several feature tags and events. Create and monitor user paths with Userpilot.

article thumbnail

Customer Sentiment Analysis: What Is It and How To Collect Data for Sentiment Analysis [Best Tools Included]

Userpilot

There are different types of customer sentiment analysis models, but the most common ones are fine-grained, aspect-based, emotion detection, and intent analysis models. Intent analysis helps you identify what your customers are looking for. Intent analysis. This problem can be solved through accurate intent analysis.