Userpilot

SEPTEMBER 8, 2021

We generally advise against linear, top-down product tours. In departments like sales, where understanding tools like Salesforce and Hubspot is critical to professional success, I've also seen SaaS companies use 3rd party product tours to train (or re-train) staff. A/B test your product tour. No code required.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Intercom, Inc.

JUNE 21, 2018

It was really about testing our ideal customer profile religiously, figuring out what category would pick up the fastest, and who the early adopters were. It was about testing our ideal customer profile religiously. You’re advising more than 50 companies right now. A lot of my advising is actually around hiring.

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

Usersnap

FEBRUARY 19, 2019

It’s nice to have your customers testing the application. It is a cost-effective and real-world multi-platform testing approach. Crowdtesting is simply user testing through broader groups of people. You can have a variety of devices for testing. Crowdtesting is solely for testing your applications. Usability tests.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Mind the Product

DECEMBER 8, 2017

By defining these early in the development process, a product designer can advise you on how to hit your targets, as well as point out things to avoid. Many companies forget that it is advisable to keep product specifications restrained. The Lily Drone: Famous for an ambitious design that was too costly to produce.

Technical Advisors 73

Technical Advisors Certifications Customer Experience Wireless 73

Gainsight

NOVEMBER 23, 2020

More specifically, the purpose of CS ops is to support our three key customer-facing teams – Technical Account Managers (TAM), Solution Architects (SA), and Professional Services (PS). . Configure Gainsight – Caitlin owns set up and testing within Gainsight. Operational reporting. Systems enablement.

Analytic Tools 52

Analytic Tools User Testing Data Visualization Reporting Tools 52

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

I typically advise the below format. Define the problem space and test the commercial viability of the solution. Define the MVP use cases, put together the functional and technical design, carry out POC and evaluate the product viability. Certainly do prototype testing to get early feedback even before commencing development.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

Userpilot

JULY 13, 2021

SaaS companies use walkthroughs to onboard new users, highlight secondary features , and train new staff. That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. Get a demo today!

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Intercom, Inc.

AUGUST 15, 2018

Every time we create a feature, we make a post announcing what that feature is, how to use it, and how to test it. I would strongly advise you to make sure that people’s interests and passion are lined up with what you are trying to get them to do as a manager. Our moderators are not shy. Those are the fundamentals of management.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Andrew Chen

OCTOBER 31, 2016

Together, Shawn Clowes (Atlassian), Elena Verna (SurveyMonkey), Nick Soman (Gusto), Andrew Chen and Brian Balfour (Reforge, previously at Hubspot) have interviewed or screened over 1,000 individual candidates for growth roles – both for their current and previous companies, plus startups where they’ve invested/advised.

User Testing 92

User Testing Weak Development Team Technical Advisors Analytic Tools 92

Mironov Consulting

MAY 18, 2024

  Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.    Unless there’s a really strong technical or design reason to go that way, I’ll go with another division of labor.”   Easy to address, or massive potential technical debt?”

Technical Advisors 59

Technical Advisors Technical Review Weak Development Team Product Research 59

All About Product Management

MAY 13, 2008

It’s been over a year since the product management team went on a series of agile/scrum training courses. Agile/Scrum Training On-line Product Managers, Web Editors and Business Owners spent a few days on a scrum master and product owner’s training course. Problems and Issues The real battle started after the training.

Agile 48

Agile Technical Advisors Product Management Product Manager 48

Alchemer Mobile

APRIL 14, 2020

How do you manage executive expectations, customer expectations, and technical resources? I’ve been kind of actively running away from management roles, and mostly that’s just a factor of the things that I really wanna learn or I just really wanna learn how to be a really, like, kick-ass technical PM. So that’s me.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Department of Product

MARCH 28, 2022

It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. It’s impossible for one person to do. And not all trends matter. For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

The Product Coalition

JANUARY 5, 2021

For example, institute regular meetings with each stakeholder or have stakeholders name product ambassadors, who then act as “liaison officers” and train them accordingly. Early in the transition process, it is advisable to educate them with product-related workshops on agile principles. How do you deal with that?

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

The Product Coalition

MARCH 11, 2020

Finally, the term Development Team seems to limit the role to technical people, for example, software engineers. Ignoring technical debt: The Development Team is not demanding adequate capacity to tackle technical debt and bugs during the Sprint. Read more on technical debt and Scrum.) Team leads?

Weak Development Team 78

Weak Development Team Development Technical Advisors Software Review 78

Usersnap

JUNE 15, 2023

Conduct user testing and gather feedback. So, I’d advise you to With Usersnap, you can smartly manage feedback from both internal and external stakeholders in one place. ” Imagine what the world would look like today if Henry had begun training horses to run faster rather than innovating the automobile industry.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

AUGUST 18, 2020

On the one hand, it requires technical resources to deploy; and on the other, all the events you want to track have to be defined and set up. 4 A/B Testing. A/B or split testing is a well-established method for seeing which of two solutions get better results. With onboarding training. Source: userpilot.com.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Userpilot

AUGUST 18, 2020

On the one hand, it requires technical resources to deploy; and on the other, all the events you want to track have to be defined and set up. 4 A/B Testing. A/B or split testing is a well-established method for seeing which of two solutions get better results. With onboarding training. Source: userpilot.com.

Analytic Tools 88

Analytic Tools Feedback Software User Testing Data Visualization 88

Department of Product

JUNE 27, 2022

Who does technical leadership? I recommend these practices: Use 1-1s to train managers. They are an opportunity to identify skills the manager needs, and to deliberately train them in those skills. He now advises startups on how to scale their product development organizations. Who does project management?

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Userpilot

JANUARY 5, 2022

Onboarding software is typically used to educate new users , demonstrate new features to advanced users, or train new hires. Onboarding software is also sometimes used by hiring managers to train new staff. If not, you’ll have yourself a linear product tour … with no users to test it out on. Let’s get into it.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Business of Software Conference

JUNE 29, 2020

Finally we’re not going to just look at those solutions and be like ‘that one looks good’, we’re going to run experiments, we’re going to use rapid prototyping, we’re going to test our assumptions, we’re going to look at how do we evaluate these solutions to ensure that we’re pursuing the most valuable one.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Product Talk

APRIL 7, 2021

In this third and final conversation in the series, we discussed two core principles of continuous discovery : why it’s essential to set up compare and contrast decisions and surface and test assumptions. I am a former chief product officer and now coach and advise product leaders and teams. Teresa Torres : Hi, everyone. Hope : Yeah.

Product Research 214

Product Research User Testing Research Software Data Visualization 214

Roadmunk

DECEMBER 7, 2017

But he didn’t have as much of the classical training for, “How do we get a process set up? Did you talk to other product managers, other founders, advisors? We bring in people to usability test. I also went to Harvard Business School, so I got a year of formal finance training, which was helpful.

Startups 53

Startups Technical Advisors Research Software Product Research 53