Roman Pichler

SEPTEMBER 4, 2018

For advise on when to carry out product backlog grooming, please see my article “ When should Product Backlog Grooming Take Place? ”. An example of the former would be “Find out if users are willing to share personal data as part of the initial registration process” to address a user-interaction risk. Focus on the Sprint Goal.

Technical Advisors 263

Technical Advisors User Testing Customer Experience Software Review 263

Product Innovation Educators

OCTOBER 29, 2018

Empowering product teams to create an agile culture with a customer focus. We actively look for problems and unmet needs, recognizing that those are opportunities to create value for customers. Our mental wheels are constantly spinning, thinking about how we can make existing products better and create new products that wow customers.

Technical Advisors 185

Technical Advisors User Testing Customer Experience Product Research 185

The Product Coalition

DECEMBER 13, 2021

In due course, the startups need to invest a good amount of time in organizing the strategy and roadmap to track the product performance to get an early product-market fit and scalability. Goal: On average new customer base should be increased by x% QoQ. Strategy: Deliver compelling stories of existing customers weight loss journey.

Framework 185

Framework Startups User Testing Onboarding KPIs 185

Product Talk

APRIL 7, 2021

In this third and final conversation in the series, we discussed two core principles of continuous discovery : why it’s essential to set up compare and contrast decisions and surface and test assumptions. I am a former chief product officer and now coach and advise product leaders and teams. Teresa Torres : Hi, everyone. Tweet This.

Product Research 308

Product Research User Testing Research Software Data Visualization 308

Product Management Unpacked

MAY 26, 2020

Unlike traditional product managers, Claire is less involved with the technical aspects of product management. Armed with this knowledge, she is better positioned to collaborate with product managers regarding where a given solution or feature may fit into the product roadmap, if at all. In other cases, the role is more distributed.

Technical Advisors 160

Technical Advisors Healthcare User Testing Customer Experience 160

The Product Coalition

MAY 11, 2022

As argued in the intro of the book, even though enterprise software makes up a big share of the total software market, most Product Management books still focus on consumer products only as well as ignore that enterprise software products are built and distributed very differently. Product Management is about solving customer problems.”

Enterprise 155

Enterprise User Testing Feedback Software Technical Advisors 155

The Product Coalition

MARCH 1, 2024

That implies a lot of traffic, internal customers, ultra-optimization of customer experience, and, as a result, the need to build a platform and not just a one-time feature. Know what our users want? What technical knowledge does Spotify expect from a candidate? No one needs smarty-pants throwing technical terms around.

Analytic Tools 148

Analytic Tools Research Software Technical Advisors User Testing 148

The Product Coalition

MAY 25, 2021

The value of a test kitchen when creating a product is immense. The ability to test and iterate based on real usage with real users is invaluable to getting to the root of a problem, understanding a user’s existence, and removing friction. So, what does a product test kitchen look like?

Research Software 115

Research Software Feedback Software User Testing Product Research 115

Userpilot

FEBRUARY 24, 2025

Who would be the best fit for this job? PM with a technical background and a strong product sense. Who would be a BAD fit for this job? Technical fluency to understand, communicate, and drive impact in highly technical and fast-moving problem spaces. Who would be the best fit for this job? Android-first PMs.

Analytic Tools 52

Analytic Tools Data Visualization Technical Advisors User Testing 52

Product Talk

AUGUST 10, 2016

It’s easy for teams to work along both dimensions of product discovery—working to understand their customer’s context and iteratively testing their ideas—but that doesn’t mean they know how to connect the two sets of activities. We ignore the advice of Chip and Dan Heath where they advise us to avoid “whether or not” decisions (i.e.

Research Software 278

Research Software Product Research User Testing Customer Experience 278

The Product Coalition

FEBRUARY 5, 2021

Then she decided to acquire technical skills in web development to get closer to the product development process. In this role, she led a small marketing team and worked with them to develop customer personas to further improve the effectiveness of the organization’s marketing campaigns.

Technical Advisors 153

Technical Advisors Reporting Tools Product Manager Product Management 153

Userpilot

SEPTEMBER 7, 2023

Customer analytics is the cornerstone for making informed decisions, enhancing the user experience, and, ultimately, fostering growth. It’s crucial to stay updated with the latest trends in customer analytics to better understand customers and make the most out of collected data!

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

People-First Product Leadership

FEBRUARY 4, 2025

I am leveraging my product background in both coaching and advising AI-driven startups. Pivot 1: CRM Strategist to User Experience Researcher Key Strategies: Leverage Your Unique Background : My communications skills became my secret weapon in translating complex tech concepts to marketing stakeholders.

Data Visualization 52

Data Visualization Reporting Tools Research Software Technical Advisors 52

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Whatever problem you have, there’s a bit of software that does it for you or your users. User retention tools – CX.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

The Product Coalition

MAY 27, 2020

And it’s also become the epitome of user-friendliness. Many companies try to fit in new languages without proper planning, which can be a costly misstep. usually within the user interface? The most helpful vendors are those that advise on the right processes and best translation management tools for the task at hand.

Feedback Software 148

Feedback Software Technical Advisors User Testing Software Review 148

Userzoom

SEPTEMBER 5, 2019

Technically there are an infinite number of ways you could attempt to recruit participants for your user research. The obvious requirement here is that your organization has a database of users that you can contact (and if you don’t, remember that it’s never too late to start thinking about creating one).

User Testing 85

User Testing Product Research Customer Feedback Customer Experience 85

Userpilot

AUGUST 12, 2024

According to him, there are three critical dimensions to ensuring agile, customer-centric product operations: Product development : Frequent releases and updates allow for responsiveness to customer feedback , proactive problem detection, and maintaining high user satisfaction.

Feedback Software 105

Feedback Software Analytic Tools Research Software Product Research 105

Roy Madden

JUNE 29, 2021

You will own our Hubspot environment across the Marketing, Sales and Customer Success teams, and be responsible for educating the broader organization on data hygiene and digital marketing best practices. Continuously research relevant keywords opportunities and keep the content team up to date on these findings. About Feedly.

Analytic Tools 133

Analytic Tools Research Software Technical Advisors Marketing 133

The Product Bistro

JUNE 14, 2016

Our last post was an overview of what is a structured series of customer visits, and a high level overview. This next post in the series will dive deeper, and discuss the importance of structured customer visits being cross functional. In this case, it is also advisable to record (with the subject’s permission) the interview.

Technical Advisors 170

Technical Advisors Product Research Finance User Testing 170

The Product Coalition

FEBRUARY 5, 2021

Often we talk more about the technical skills, like, portfolio management, being more strategic, etc but being good at those things mean nothing if you can’t build a culture conducive to good product management practices. It’s seldom their ability to do the job technically?—?to interpersonal, emotional intelligence, etc?—?that

Leadership 179

Leadership Technical Advisors Product Research Weak Development Team 179

The Product Coalition

MARCH 11, 2020

Scaled products are past the stages of early access, or pre-launch and have grown to have plenty of customers, and regular users. Product discovery encompasses all the research and decisions on the product, whether that’s planning your next feature, or testing your latest product proposition.

Product Research 90

Product Research User Testing Data Visualization Technical Advisors 90

Userpilot

MARCH 8, 2022

She advises executives around the world regarding product management. The book described the common tendency for organizations to focus on features instead of delivering true value for the users, and discussed: How not to turn into a feature factory. Your users will thank you one day. Author of “ Continuous Discovery Habits ”.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Userpilot

AUGUST 18, 2020

The choice of user retention tools available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools so that you can take control. Whatever problem you have, there’s a bit of software that does it for you or your users. The best user retention tools…for you?

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. So I’m going to talk about Product-Market Fit. ” Very disappointed.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Userpilot

OCTOBER 1, 2021

For SaaS companies who want to make sure their customers hit the ground running, it's difficult to avoid the subject of new user onboarding tools. The best onboarding software for new users is Userpilot. Technically speaking, this is known as "primary onboarding." " Onboarding milestones.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Mind the Product

JULY 10, 2017

Do your own research. Shortlist to about 1-3 remainders by kicking people who aren’t a fit. Do a small, paid test project with all of them. After the test project your choice should come very naturally. I would recommend this model if you have no technical or product management background. Who was on time?

Weak Development Team 141

Weak Development Team User Testing Technical Advisors Product Research 141

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

The Product Coalition

JANUARY 5, 2021

Team up with the user experience people and run, for example, user journey or user story mapping workshops. Or invite stakeholders to Product Backlog refinement sessions to explain a user story’s value to the rest of the Scrum Team. Proven examples are user story mapping or product roadmap planning workshops. (It

Product Research 136

Product Research Technical Advisors Customer Experience User Testing 136

Userpilot

AUGUST 23, 2023

Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders. A product analyst needs to have the following skillsets: Technical skills: data analysis , data visualization, statistical analysis, and technical tools.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

ProductPlan

NOVEMBER 27, 2018

They are your technical skills. It’s advised that product managers learn about the various different frameworks, processes, and methodologies out there. But as Isabelle explained, this means that “a lot of our job is saying no… to requests coming in from sales, marketing, customer support, even our stakeholders.”

Technical Advisors 97

Technical Advisors Product Manager Product Management Research Software 97

Intercom, Inc.

JUNE 21, 2018

That means your focus should be on building the right customer profile and developing precise messaging to reach them. Max is a proponent of combining old-school techniques with new tools like using messengers to catch potential customers when they visit your site looking for a specific answer. Starting sales from scratch.

Outbound 183

Outbound Technical Advisors Weak Development Team Customer Experience 183

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

AUGUST 18, 2024

To create a successful product strategy, you’ll need to research your market , identify your target audience, and define your unique value proposition. Perform market research and define your target audience A successful product strategy is built on a solid foundation of customer understanding.

Data Visualization 105

Data Visualization Strategy User Testing Product Research 105

Intercom, Inc.

JANUARY 5, 2023

Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Userpilot

MARCH 3, 2022

This includes market research (potential employers), understanding product strengths (your value to the customer), iterative development (subsequent drafts), or refining the UI (formatting). Careers in programming are a good springboard as are those in sales, customer service, or marketing.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

UX Studio

OCTOBER 16, 2017

Hierarchy of User Needs. In his book Designing for Emotion , Aarron Walter adapts the Maslow pyramid for user needs. As a consequence, the functional and reliable features still have some technical hiccups which would need more work. Users download it with this basic expectation and it manages this requirement well.

Customer Experience 81

Customer Experience User Testing Customer Feedback Product Research 81

Mind the Product

MAY 29, 2018

At Benchmark, Sarah invests in consumer businesses and the consumerization of IT. Leisa Reichelt, Head of Research and Insights at Atlassian. Leisa is responsible for building a better understanding of users and customers at Atlassian. Cindy Alvarez, Author and Principle Researcher at Microsoft.

Technical Cofounder 96

Technical Cofounder Fractional CTO CTO Coach User Testing 96