Intercom, Inc.

OCTOBER 24, 2022

You will almost always be put through a formal evaluation which will include technical validation, alignment with business priorities, and vendor onboarding. In Enterprise, if you are selling at the account level, you will need to work with different personas with different needs. Which sales motion best supports your GTM?”.

Feedback Software 91

Feedback Software Strategy User Testing Onboarding KPIs 91

Mironov Consulting

FEBRUARY 9, 2023

 This might be an SLA ( service level agreement ) requiring product management to respond to every incoming request within 2 business days.  Feature  But many GTM folks come from software services companies whose bread and butter is building exactly what one client will pay for.  The

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Split

AUGUST 28, 2020

Traditionally in many organizations, these decisions are made centrally by a change manager who conducts periodic change advisory board (CAB) meetings. From a technical perspective, your developers have a better idea of what’s in a release, whether interdependencies exist, and whether it’s been tested, than any change advisory board.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Weak Development Team 105

Mind the Product

DECEMBER 11, 2018

Professional services will want to understand why the product is needed, how it works, and how it can be configured, so that they can work out training needs and create implementation documentation. Not all product managers are technical, so involving the engineering team in these discussions will help you. How do you Measure Success?

User Testing 129

User Testing Customer Feedback Customer Experience Product launches 129

Mironov Consulting

APRIL 8, 2020

The jobs are complex, requiring a broad skill set spanning domain and market knowledge, communication, leadership, technical, product and business abilities. Through Transformation Labs, Saeed provides consulting and advisory services to companies to help them build winning products and great product organizations.

Workshop 65

Workshop Startups Events Consulting 65

Good Product Manager

JULY 22, 2019

The team that I lead at SiriusDecisions — our Product Management Research and Advisory service — is growing! SiriusDecisions/Forrester is hiring! We’re looking for an experienced product management leader who is ready for the next stage and challenge in their career.

User Testing 79

User Testing Workshop Customer Experience Presentation 79

Mironov Consulting

AUGUST 8, 2017

Especially in B2C or B2B2C markets where our tech is part of a long value chain: perhaps our software helps some employee collect data to tune a service that improves delivery of some consumer product… Creating real-world value is a multi-step process involving many players. Let’s say sales associate when we mean sales associate.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Good Product Manager

JULY 22, 2019

The team that I lead at SiriusDecisions — our Product Management Research and Advisory service — is growing! SiriusDecisions/Forrester is hiring! We’re looking for an experienced product management leader who is ready for the next stage and challenge in their career.

User Testing 60

User Testing Workshop Customer Experience Presentation 60

Mironov Consulting

DECEMBER 31, 2019

The jobs are complex, requiring a broad skill set spanning domain and market knowledge, communication, leadership, technical, product and business abilities. Through Transformation Labs, Saeed provides consulting and advisory services to companies to help them build winning products and great product organizations.

Workshop 40

Workshop Leadership Startups Events 40

Department of Product

NOVEMBER 16, 2023

Technical explainers – What’s the difference between AI and machine learning? Hackernoon) Career development – How to assess a job offer with equity Mark Cecchini from Financial advisory startup Compound talks to Jason Leonard about everything you need to know as a tech worker about job offers with equity.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

ProductPlan

JUNE 16, 2022

Aiding them in making these changes are technical innovations that would have been unimaginable mere years ago. Moves towards developing product practices by top services firms in the management consulting and financial advisory space.”. Bank of America, Visa, MasterCard).

Certifications 52

Certifications Product Management Product Manager Product Research 52

Gainsight

APRIL 23, 2021

Mavenlink is a modern software platform for professional and marketing services organizations. I am also responsible for the support team, delivering 24 by 7 technical support. It’s our first user community and first customer advisory board. Sabina: At Mavenlink, I oversee the adoption, expansion, renewal, and loyalty programs.

Data Visualization 76

Data Visualization Analytic Tools Feedback Software User Testing 76

PMLesson's Ace the PM Interview

FEBRUARY 11, 2019

Transformation Labs is an advisory and consulting firm that helps enterprise and technology companies accelerate their path to product success. In this Path to PM post, Saeed shares his advice if he were applying for product management careers all over again, and why great product leadership is about influence, service, and patience.

Research Software 40

Research Software Weak Development Team Product Research User Testing 40

PMLesson's Ace the PM Interview

MARCH 1, 2020

But instead of managing products we manage offerings, which are described as products or services designed for a market of users who will value the end-to-end experience. Technical experience is not required. I run a customer advisory board where we get together with our most valuable customers and share insights and future work.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

ProductPlan

JANUARY 17, 2023

The vast majority of customers aren’t designers, and they usually don’t have the technical expertise to know what’s feasible to implement so why would you expect them to define the best solution to their problem? Self-service user research websites. Still, there are many of these types of services out there to choose from.

B2B 59

B2B User Testing Customer Feedback Customer Experience 59

DISQO

AUGUST 28, 2018

Product leaders at the company, who are focused on building a world-class digital experience, are more confident than ever that their network of nearly 8,000 independent representatives will drive sustained growth in its relationship-centric financial services model. There’s reason to listen to the 160+ year old institution.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

DISQO

AUGUST 28, 2018

Product leaders at the company, who are focused on building a world-class digital experience, are more confident than ever that their network of nearly 8,000 independent representatives will drive sustained growth in its relationship-centric financial services model. There’s reason to listen to the 160+ year old institution.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

DISQO

AUGUST 28, 2018

Product leaders at the company, who are focused on building a world-class digital experience, are more confident than ever that their network of nearly 8,000 independent representatives will drive sustained growth in its relationship-centric financial services model. There’s reason to listen to the 160+ year old institution.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

The Product Coalition

MAY 18, 2016

After college, I worked in financial services industry. I found myself very interested in and good at understanding complex technical issues and software for institutions. After these two projects, I couldn’t go back to my routine financial analysis and credit advisory job without thinking about another possibility of my career.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

The Product Coalition

MAY 11, 2022

Product specialization : “very tailored to solve a specific technical or business need” that becomes complicated quickly. Tips for communicating with Marketing include involving them early and often to perfect your messages for sales and producing succinct sound bites rather than technical specifications.

Enterprise 117

Enterprise User Testing Feedback Software Technical Advisors 117

UX Studio

SEPTEMBER 4, 2019

They focused too much on their technical side or even visual design, but nothing about the communication. We have the career advisory service, too. So our career advisory will look for different open positions in New York from our community because we have open positions and stuff like that all the time.

UX 78

UX Customer Experience User Testing Technical Advisors 78

Userpilot

FEBRUARY 25, 2021

SEO is composed of three elements: On-page SEO Off-page SEO Technical SEO. Then you have technical SEO where the structure and the speed of your website influence the overall grade that google will give your site over another. At my new company, Vitals, we will have a custom package where we also provide concierge services.

Research Software 74

Research Software User Testing Outbound Marketing 74

Mironov Consulting

JANUARY 17, 2017

Tristan Kromer thoughtfully sorts open-ended learning from goal-directed experiments (technically called “generative” and “evaluative” research) in What Type of Lean Startup Experiment Should I Run? Customer Advisory Boards (especially when organized by Sales) are more about relationship-building than learning.

User Testing 32

User Testing Product Research Reporting Tools Data Visualization 32

PMLesson's Ace the PM Interview

FEBRUARY 11, 2019

Transformation Labs is an advisory and consulting firm that helps enterprise and technology companies accelerate their path to product success. In this Path to PM post, Saeed shares his advice if he were applying for product management careers all over again, and why great product leadership is about influence, service, and patience.

Research Software 17

Research Software Weak Development Team Product Research User Testing 17

Intercom, Inc.

MAY 20, 2020

Over the last few months, I’ve worked with customers who have seen an explosion in demand for their services and, as a result, have needed help onboarding new team members and scaling their customer experience. The customer had assumed my team would implement the integration, while I had seen us playing an advisory role.

Customer Experience 223

Customer Experience User Friction User Testing Technical Review 223

Product Talk

APRIL 7, 2021

How do we start to service those so we can compare and contrast? Is it technically feasible?” A lot of companies use customer advisory boards, or people have opted in to participate in customer research. It’s at the top of our backlog, so we’re about to start working on it. What else might we do?

Product Research 217

Product Research User Testing Research Software Data Visualization 217

Roy Madden

JUNE 17, 2021

Whether getting data from a managed services provider (MSP), setting news alerts, following social media, or collecting cybersecurity newsletters, the time and information overload is overwhelming. .” Anonymous Cybersecurity analyst in the energy industry. Reduce the noise with a Feed focused on your supply chain risks.

Research Software 103

Research Software Data Visualization Artificial Inteligence User Testing 103

Business of Software Conference

JUNE 5, 2019

In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. We have a wonderful foreign exchange service business at the bank. And how do you handle it with your technical team? Video, Slides, & Transcript below. So does that arise for you?

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Birst BI

MAY 14, 2019

Dresner Advisory Service’s 2018 Wisdom of Crowds® Business Intelligence Market Study. To overcome these analytic silos, Birst continues its investment in a “networked” BI model by connecting IT and user-driven services for data preparation, visualization and the sharing of insights. What was your vision for Birst 7?

Data Visualization 9

Data Visualization Analytic Tools Reporting Tools Government 9