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When your product starts gaining traction, it’s easy to think you’ve made it. But what comes next, scaling the right way, is where many early-stage teams get stuck. Innovatemap partnered with HearstLab for a lunch and learn in NYC where Jake Trowbridge and Ashley King joined Tamara Zubatiy , CEO and Co-founder at Barometer , to share what it really takes to turn momentum into a product that scales.
The best PMs I know aren’t struggling with skills. They’re struggling with access. After years of quietly helping product people land roles through personal introductions, I decided to see if there was a way I could help even more. That’s why, for years, I’ve helped product people quietly land new roles through personal introductions. From early-career PMs to VPs and CPOs, one conversation at a time.
Most mentorship fails before it even begins. Product managers show up with problems, mentors show up with solutions, and both walk away unchanged. In this candid conversation, Harpal Singh, CPO-in-Residence at Rothschild & Co, shares how he broke that pattern and built a mentorship model that actually works. This is not about giving better advice.
Every product launch, service ticket, and update is under the microscope of customer scrutiny. And customers are telling you how they feel at every step. The challenge? Turning that feedback into fast, meaningful action. Many tech companies do a great job collecting feedback. They drop in-app prompts, run NPS surveys, and follow up with customers after support interactions.
ETL and ELT are some of the most common data engineering use cases, but can come with challenges like scaling, connectivity to other systems, and dynamically adapting to changing data sources. Airflow is specifically designed for moving and transforming data in ETL/ELT pipelines, and new features in Airflow 3.0 like assets, backfills, and event-driven scheduling make orchestrating ETL/ELT pipelines easier than ever!
Tips For Designing Growth Pathways For Product Careers By Jana Paulech At a Glance This blog is a follow-up to our exploration of the death of the traditional product career ladder. It offers practical guidance for product leaders looking to move away from rigid, linear career models and design growth pathways —personalised, flexible, skills-based approaches to career development.
Have you ever felt like your team is full of energy, busy, and working hard but the company still isn’t making the progress you expect? It’s a common problem: your team is moving fast, but in different directions. Like molecules in a glass of water – moving rapidly, yet the water doesn’t go anywhere. Without alignment, energy is wasted. This misalignment shows up everywhere: Support teams over-serve small customers.
Have you ever felt like your team is full of energy, busy, and working hard but the company still isn’t making the progress you expect? It’s a common problem: your team is moving fast, but in different directions. Like molecules in a glass of water – moving rapidly, yet the water doesn’t go anywhere. Without alignment, energy is wasted. This misalignment shows up everywhere: Support teams over-serve small customers.
top of page Home Blog More Use tab to navigate through the menu items. All Posts Relationship Series Concept Series Search Concept Series Part II: Artificial Intelligence (AI) – What Are People Saying? Bernard Katz 39 minutes ago 3 min read Just last week, a friend asked me at dinner if AI would take his job. An hour earlier, my CEO had asked if we were doing enough with it.
Customer feedback is the backbone of customer-centric business. But understanding how to collect, interpret, and act on feedback can be overwhelming—especially with so many platforms, tools, channels, and strategies out there. This blog breaks down the most common questions about customer feedback so you can build your feedback strategy with confidence and clarity.
Orta Therox ’s retrospective on six weeks with Claude Code is one of the most compelling accounts I’ve read of how AI coding assistants are transforming development workflows. His experience mirrors my own observations about the technology’s impact on programming productivity. 1 The most striking aspect is his description of how maintenance tasks that would traditionally require weeks of dedicated effort can now be accomplished as “side projects” while working on ot
For many SaaS and software leaders, the pivot to remote work in 2020 presented an exciting chance to re-evaluate how their companies truly operate. However, this often led to an unexpected consequence: employees found themselves spending more time in video calls than in office meetings, leading to significant impacts on well-being and productivity. If “Zoom fatigue” and the constant pressure of being “always on” sound familiar, it’s time to explore a fundamentally d
When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
The SaaS industry is undergoing a profound transformation. While new customer acquisition has long been the centerpiece of growth strategies, the rising cost of acquisition and an increased focus on profitability are shifting the spotlight to renewals and expansions within the existing customer base. In this new landscape, Customer Success (CS) is no longer just about guiding customers toward their goals—it’s becoming a core driver of revenue.
Sprint reviews are often underused. They become quick demos or status meetings, when in reality, they can be a strategic tool for alignment and team recognition. In this episode of How I PM, Sharon Allpress, VP of Strategic Engagements at EOT.AI, shares how to make them count. Sharon’s Three Keys to Better Sprint Reviews: Let developers run the demo Let the people who built the feature walk stakeholders through what they’ve accomplished.
In our latest Alchemer Connect-focused webinar, Rosie Davenport, Director of Product Marketing at Alchemer, sat down with Justin Falk, Product Manager for Integrations and API, to showcase one of the most critical parts of modern customer experience: connecting and automating your feedback data across systems. This webinar is all about securely pushing data where your teams work and when they need it.
AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows. Platform Overview Managed Services Compare Plans What's New?
Speaker: Claire Grosjean, Global Finance & Operations Executive
Finance teams are drowning in data—but is it actually helping them spend smarter? Without the right approach, excess spending, inefficiencies, and missed opportunities continue to drain profitability. While analytics offers powerful insights, financial intelligence requires more than just numbers—it takes the right blend of automation, strategy, and human expertise.
At Business of Software Conferences, some of the most surprising, memorable, and actionable insights come from the Lightning Talks. These are short, sharp, 7-minute talks given by attendees on topics they care deeply about. No fluff. No long intros. Just insight, storytelling and impact. And yes: Lightning Talks are back for BoS USA 2025. Applications are now open.
When your Customer Success team starts feeling like Bill Murray in Groundhog Day— reliving the same onboarding questions, delivering the same training sessions, and answering the same support tickets day after day, it’s not an extreme case of déjà vu. It’s a flashing neon sign that something needs to change. Whether it’s customers asking for the same guidance or CSMs stuck in an infinite loop of rinse-and-repeat workflows, you’re not imagining it.
AI made product discovery fast, but not necessarily better. With interviews, tickets, reviews, and feedback synthesized in minutes, teams now face a new problem: more input, less clarity. This shift is exactly why we’re launching a new Roadmap to Mastery series on The Product Way: Product + AI: The 8 Zones of Impact A 4-part deep dive into where AI is changing the game, and where it might be quietly eroding your team’s product judgment.
Whether it’s a missed grocery delivery, an out-of-stock notification, or a clunky return process, today’s shoppers aren’t just giving feedback—they’re watching how fast you respond. And that response window? It’s shrinking. According to recent research, 90% of customers expect a resolution in 10 minutes or less. In the world of grocery, e-commerce, and auto retail, slow feedback handling isn’t just a CX problem—it’s a loyalty killer.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Breaking down silos between your data and your experiments Every marketing team dreams of having a unified view of their customers. But in reality, data often lives in silos: a CRM here, a CDP there, a custom analytics tool somewhere else. If you want to use these audience segments inside AB Tasty for targeting and personalization, you need a simple way to connect them to our platform—regardless of the tool you use.
When you are trying to gain alignment between stakeholders, and you are unsure of how close you are, try using the Fist of Five technique. Ask each participant to hold up a number of fingers between zero (no confidence) and five (complete confidence). Then ask low scorers to articulate their doubts. Subscribe to my weekly Nano-letter: Sign Up Note that different office cultures have different norms for how much confidence they will display.
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Alignment is not just about setting goals. It is about making sure your team actually shares the same definition of success and the energy to reach it. In this episode of How I PM, Josh Furnas, Co-Founder at UGLYCASH and Limited Partner at Rally Cap VC, shares the single question he uses to check team alignment and momentum: “How excited are you to get to the next destination?
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
OpenAI has taken down a ChatGPT feature allowing conversations to be searchable on Google following private conversations leaking to search results, prompting worries about privacy and raising questions about AI data management. The move has led to increased scrutiny within the industry regarding the handling of sensitive information and the potential risks of AI tools in compromising user privacy.
Summary In this episode of the Product Coalition podcast, Jay Stansell interviews Nipurn Doshi, lead product designer at Sigma Computing. They discuss the intricate relationship between design and data, the impact of AI on product design, and the importance of user experience in data tools.
Sitemap Open in app Sign up Sign in Medium Logo Write Sign up Sign in UX Planet · Follow publication UX Planet is a one-stop resource for everything related to user experience. Follow publication Member-only story This One Skill Separates Good Designers from Great Ones Omoraiyewa Samuel 4 min read · 3 hours ago -- Share It’s not what you think Zoom image will be displayed Thumnail #UX design tips — spacings are important Design has become more accessible than ever.
Why is this in your inbox? Because How I AI , hosted by Claire Vo, is part of the Lenny’s Podcast Network. Every Monday, we share a 30- to 45-minute episode with a new guest demoing a practical, impactful way they’ve learned to use AI in their work or life. No pontificating—just specific and actionable advice. Prefer to skip future episode drops?
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
I’ve been diving deep into how generative AI can help us build new skills. I’m firmly in the “AI should augment (not replace) humans at work” camp. I’m concerned about the short-term impact on entry-level employees. I’m concerned about brain rot in the rest of us who seem so willing to outsource our thinking to AI. But don’t get me wrong. I’m a big advocate for this new technology.
A developer survey reveals a drop in trust in AI coding tools as their usage grows, with issues like 'almost right' solutions leading to increased debugging efforts. This trend highlights the importance of ensuring the accuracy and reliability of AI tools to maintain developer trust and efficiency in coding workflows. The post Trust in AI Coding Tools Declines Despite Increased Usage appeared first on nextbigwhat.
Without proper team alignment during the product commercialization process, even the most innovative products can fail commercially. According to Deloitte's 2025 Manufacturing Industry Outlook , the average time-to-market for new industrial products spans 14 to 24 months. During this timeline, high-level decisions demand seamless coordination between manufacturing, engineering, production, marketing, and executive teams.
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